warning light VOLKSWAGEN UP! 2021 Owner´s Manual

Are any technical modifications required for driving the vehicle abroad, e.g. masking the
headlights?
Are the necessary tools, diagnostic equipment and spare parts available for service and
repair work?
Are there any Volkswagen dealerships in the destination country?
For petrol engines: is unleaded petrol with the correct octane number available?
And for gas engines: is compressed natural gas (CNG) available Fuel?
Are the correct engine oil (Engine oil) and other service fluids that comply with Volkswagen
specifications available in the destination country?
Will the portable navigation unit Accessories, modifications, repairs and renewal of parts
work with the navigation data available in the destination country?
Are special tyres necessary for travelling in the destination country?
Checklist
In some countries, special safety standards and emissions-related legislation apply that may
differ from the construction of the vehicle. Volkswagen recommends that you visit your
Volkswagen dealership before travelling abroad to find out about any legal requirements and
the following issues at your destination:
Driving through water on roads
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Please follow these rules to help prevent damage to your vehicle when driving through water, for
example if the road is flooded:
•Check the depth of the water before driving through it. The water level must be no higher than
the lower edge of the vehicle body ⇒.
•Do not drive faster than walking speed.
•Never stop the vehicle, reverse or switch off the engine while in water.
•Oncoming vehicles create waves that could increase the water level for your vehicle to such an
extent that it is not safe to drive through the water.
•When driving through water, always switch off the start/stop system ⇒ Pull-away assist
systems.
Technical data
 Introduction
This chapter contains information on the followingsubjects:
⇒ Vehicle identification data
⇒ Engine data
⇒ Dimensions
⇒ Performance figures
The vehicle data sticker in the service schedule or the vehicle registration documents show which
engine is installed in your vehicle.
All data in the official vehicle documents take precedence over these data. All data in this manual
apply to the basic model. The figures may be different if additional equipment is fitted, for different
models, for special vehicles and for other countries.
Volkswagen is not responsible for any vehicle damage caused by low-quality fuel, inadequate
servicing work or lack of Genuine Parts.
NOTICE
After driving through water, mud, slush etc., the brakes may react slowly and the braking
distance will be increased as the brake discs and pads will be wet, or possibly iced up in
winter.
•You can dry and de-ice the brakes by performing careful braking manoeuvres. Ensure that
you do not endanger any other road users or violate any legal regulations when doing so.
•Avoid abrupt and sudden braking manoeuvres directly after driving through water.
WARNING
•If you drive through water, parts of the vehicle, such as the engine, drive train, running
gear and vehicle electrics, could sustain severe damage.
•Never drive through salt water as salt can cause corrosion. Rinse all components that have
been exposed to salt water immediately with fresh water.
NOTICE

Fig. 18 Indicator lamp in the vehicle key
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If a button on the vehicle key is pressed briefly, the indicator lamp ⇒ Fig. 18 (arrow) flashes once.
The lamp will flash several times if the button is pressed and held, e.g. convenience closing of the
electric panorama sliding/tilting glass roof.
If the indicator lamp in the key does not light up when a button is pressed, the battery in the key
should be replaced ⇒ Replacing the battery.
Replacing the battery
Fig. 19 Vehicle key: opening the battery case cover
Fig. 20 Vehicle key: removing the battery
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Volkswagen recommends having the battery changed by a qualified workshop.
The battery is located on the rear side of the vehicle key underneath a cover.
Replacing the battery
•Fold out the key bit of the vehicle key ⇒ Opening and closing the key bit.
•Pull up the cover on the rear side of the vehicle key ⇒ Fig. 19 in the direction of the arrow ⇒.
•Using a suitable thin object, lever the battery out of the battery compartment ⇒ Fig. 20.
•Insert the new battery as shown ⇒ Fig. 20 and push it into the battery compartment against the
direction of the arrow ⇒.
•Fit the cover as shown ⇒ Fig. 19 and push it onto the vehicle key housing against the direction
shown by the arrow until it engages.
Dispose of discharged batteries in accordance with regulations governing the protection of
the environment.
The battery on the vehicle key may contain perchlorate. Please comply with any legal
requirements and regulations when handling and disposing of these batteries.
Synchronising the vehicle key
First read and observe the introductoryinformation and safety warnings⇒
Introduction
It may no longer be possible to lock or unlock the vehicle with the remote control if the  button
is pressed repeatedly outside of the effective range of the vehicle key. If this is the case, the vehicle
key should be re-synchronised as follows:
•Fold out the key bit of the vehicle key ⇒ Opening and closing the key bit.
•The vehicle key can be damaged if the battery is not changed properly.
•Unsuitable batteries can damage the vehicle key. Discharged batteries should only be
replaced with new batteries of the same voltage rating, size and specification.
•Ensure that the battery is fitted the right way round.
NOTICE

If the buttons on the vehicle key ⇒ Fig. 21 or one of the central locking buttons ⇒ Fig. 23 are
pressed repeatedly within a short period of time, the central locking system will switch off briefly to
prevent overloading. The vehicle is then unlocked for approximately 30 seconds. If the doors or the
tailgate are not opened during this time the vehicle will lock again automatically.
Locking or unlocking the vehicle from outside
Fig. 21 Buttons on the vehicle key
Fig. 22 Mechanical vehicle key
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Vehicles with central locking
FunctionButtons to be used in
the vehicle key
⇒ Fig. 21
Action with vehicle key ⇒ Fig. 21 in
the lock cylinder or with the
mechanical vehicle key ⇒ Fig. 22.
Unlocking the vehicle.Press the  button.Insert the vehicle key in the driver door lock
cylinder and turn anticlockwise.
Locking the vehicle.Press the  button.Insert the vehicle key in the driver door lock
cylinder and turn clockwise.
Unlocking the tailgate.Press the 
button ⇒ Tailgate.
Insert the vehicle key in the driver door lock
cylinder and turn anticlockwise.
Please note the following: Depending on which central locking function has been activated by a
qualified workshop, all of the doors and the tailgate are only unlocked when the button is
pressed twice.
The vehicle key will lock or unlock the vehicle only when the battery has enough power and the key
is located within a few metres of the vehicle.
•When the vehicle is locked, all turn signals will flash once as confirmation.
•When the vehicle is unlocked, all turn signals will flash twice as confirmation.
If the turn signals do not flash as confirmation, at least one of the doors or the tailgate is not closed.
The vehicle cannot be locked using the vehicle key if the driver door is still open. The vehicle will
lock again automatically within a few seconds of being unlocked if you do not open one of the doors
or the tailgate. This function prevents the vehicle from remaining unlocked if the unlocking button is
pressed by mistake.
Vehicles without central locking
FunctionAction carried out with key ⇒ Fig. 22 in the lock
cylinder.
Locking or unlocking the driver
door and the tailgate.
To unlock, insert the vehicle key in the driver door lock cylinder
and turn anticlockwise.
To lock, insert the vehicle key in the driver door lock cylinder
and turn clockwise.
Locking and unlocking the front
passenger door.
To unlock, insert the vehicle key in the passenger door lock
cylinder and turn anticlockwise.
To lock, insert the vehicle key in the front passenger door lock
cylinder and turn clockwise.
The opened driver door cannot be locked using the vehicle key.
In vehicles without a central locking system, locking and unlocking the passenger door does
not affect the interior light ⇒ Lights.

Locking or unlocking the vehicle from the inside
Fig. 23 In the driver door: central locking button
Fig. 24 In the front passenger door: door opening lever for mechanical locking
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Vehicles with central locking
Press the button ⇒ Fig. 23:
Unlocks the vehicle.
Locks the vehicle.
The central locking button functions with the ignition switched on or off only when all doors are
closed.
If the vehicle has been locked with the vehicle key, the central locking button does not work.
Please note the following when using the central locking button to lock the vehicle:
•The SAFELOCK mechanism will not be activated ⇒ SAFELOCK mechanism.
•It is not possible to open the doors or tailgate from the outside, for instance when stopped at
traffic lights.
•The doors can be unlocked and opened from the inside by pulling the door release handle. You
may have to pull the door release lever more than once.
•If the driver door is open, it will not be locked. This prevents you from locking yourself out of the
vehicle.
Vehicles without central locking
In vehicles without central locking, the doors are locked by pushing in the door opening lever so
that the red marking becomes visible ⇒ Fig. 24①.
Pull the appropriate door opening lever to unlock a door.
The following applies when the vehicle is locked:
•The SAFELOCK mechanism will not be activated ⇒ SAFELOCK mechanism.
•It is not possible to open the doors from outside, for instance when stopped at traffic lights.
•The doors can be unlocked and opened from the inside by pulling the door release handle.
•An open driver door cannot be locked. This prevents you from locking yourself out of the
vehicle.
SAFELOCK mechanism
First read and observe the introductoryinformation and safety warnings⇒
Introduction
FunctionAction
Press the  button on the vehicle key once.

FunctionAction
Locking the vehicle and activating the
SAFELOCK mechanism.
Locking the vehicle without activating the
SAFELOCK mechanism.
Press the  button on the vehicle key twice.
Press the central locking button in the driver
door once.
The SAFELOCK mechanism deactivates the door opening levers if the vehicle has been locked.
This makes it more difficult to break into the vehicle. The doors can no longer be opened from the
inside ⇒.
In some vehicles, when the ignition is switched off, the instrument cluster display may inform you
that the SAFELOCK mechanism is activated.
The following applies when the SAFELOCK mechanism is deactivated:
•The vehicle can be unlocked and opened from the inside using the door release lever.
Indicator lamp in the driver door
After locking the vehicle:Meaning
A red LED flashes for approximately 2 seconds, firstly
at short intervals and then more slowly.The SAFELOCK mechanism is activated.
A red LED flashes for approximately 2 seconds and
then switches off. The light starts to flash again after
approximately 30 seconds.
The SAFELOCK mechanism is
deactivated.
A red LED flashes for approximately 2 seconds in
short intervals. The lamp will then light up without
interruption for approximately 30 seconds.
Fault in the locking system. Proceed to a
qualified workshop.
Doors
 Introduction
This chapter contains information on the followingsubjects:
⇒ Childproof lock
Additional information and warnings:
•Vehicle key set ⇒ Vehicle key set
•Central locking system ⇒ Central locking system
•Manual opening and closing ⇒ Manual opening and closing
In some vehicles it is possible to set the screen of the portable navigation device (delivered
by Volkswagen) ⇒ Accessories, modifications, repairs and renewal of parts to display whether at
least one vehicle door is open or not properly closed.
Always take care when using the SAFELOCK mechanism otherwise you could cause
accidents or injuries.
•Never leave anybody in the vehicle if the vehicle has been locked using the vehicle key.
The doors can no longer be opened from the inside once the SAFELOCK mechanism is
activated.
•Locked doors make it more difficult for emergency service personnel to gain access to the
vehicle and provide assistance when needed. In an emergency, people locked inside the
vehicle would not be able to leave the vehicle by unlocking the doors.
WARNING
Any door that is not properly closed could open suddenly while the vehicle is in motion. This
could lead to severe injuries.
•Stop as soon as possible and close the door.
•Ensure that the door is properly closed and that the lock has engaged. The closed door
must be flush with the surrounding body panels.
•Doors should only be opened or closed when you are sure that nobody is in their path.
WARNING
Any door being held open by the door arrester could close unexpectedly in strong winds or if
the vehicle is on a slope. This could lead to injuries.
•Always keep a good grip on the handle when opening and closing doors.
WARNING

The dangers of assuming an incorrect sitting position
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If the seat belts are not worn or are worn incorrectly, the risk of severe or fatal injuries increases.
Seat belts can only provide optimal protection if the seat belt routing is correct. Assuming an
incorrect sitting position considerably impairs the level of protection provided by a seat belt. This
could lead to severe or even fatal injuries. The risk of severe or fatal injuries is especially increased
when a triggering airbag strikes an occupant who has assumed an incorrect sitting position. The
driver is responsible for all vehicle passengers, especially if they are children.
The following list contains examples of sitting positions that could be dangerous for all occupants.
Whenever the vehicle is in motion:
•Never stand in the vehicle.
•Never stand on the seats.
•Never kneel on the seats.
•Never tilt the backrest too far to the rear.
•Never lean against the dash panel.
•Never lie on the rear bench seat.
•Never sit on the front edge of a seat.
Assuming an incorrect sitting position in the vehicle can increase the risk of severe or fatal
injuries during a sudden driving or braking manoeuvre, in the event of a collision or accident,
or if the airbags are triggered.
•All vehicle occupants must assume a correct sitting position before setting off and
maintain this position throughout the trip. This also applies to the fastening of seat belts.
•The number of vehicle occupants must never exceed the number of seats with seat belts
in the vehicle.
•Always secure children in the vehicle in an authorised restraint system suitable for their
height and weight ⇒ Child seats (accessories)⇒ Airbag system.
•Always keep your feet in the footwell while the vehicle is in motion. Never place your feet
on the seat or on the dash panel and never hold your feet out the window. The airbag and
seat belt can otherwise not provide optimal protection and can actually increase the risk of
injury during an accident.
WARNING
Always adjust seats, seat belts and head restraints to their correct position before any journey
and ensure that all passengers have fastened their seat belt.
•Push the front passenger seat as far back as possible.
•Adjust the driver seat in such a way that there is at least 25 cm between your breastbone
and the hub of the steering wheel. Adjust the driver seat by moving it forwards or
backwards so that you are able to press the pedals to the floor with your knees still slightly
angled and the distance to the dash panel in the knee area is at least 10 cm. If your
physical build makes it impossible to fulfil this requirement, you must contact a qualified
workshop so they can make any necessary modifications.
•Never travel with the backrest tilted far back. The further back the backrest is tilted, the
greater the risk of injury caused by incorrect seat belt routing or an incorrect sitting
position.
•Never travel with the backrest tilted far forwards. When an airbag is triggered it could force
the seat backrest backwards and injure vehicle occupants on the back seats.
•Adopt and maintain the greatest possible distance to the steering wheel and dash panel.
•You should always sit upright with your back against the seat backrest with the front seats
properly adjusted. Do not position any body part too close where the airbags are fitted.
•The risk of serious injury is increased for passengers on the rear seat if they are not sitting
upright because the seat belts are incorrectly positioned.
WARNING
Incorrect adjustment of the seats can cause accidents and serious injuries.
•The seats may only be adjusted when the vehicle is stationary as the seat could otherwise
change position unexpectedly while the vehicle is in motion, leading to a loss of control of
the vehicle. Furthermore, an incorrect seating position is adopted while adjusting the seat.
•Only adjust the height and tilt of the seat or move it forwards and backwards when the
area around the seat is clear.
•There should be no objects in the adjustment area of the front seats.
WARNING

•Never sit sideways.
•Never lean out of a window.
•Never put your feet out of a window.
•Never put your feet on the dash panel.
•Never place your feet on the seat cushion or seat backrest.
•Never travel in a footwell.
•Never travel on a seat without wearing the seat belt.
•Never travel in the luggage compartment.
Correct sitting position
Fig. 35 There must be a distance â’¶ of at least 25 cm between the driver and the steering wheel
Fig. 36 Correct seat belt routing and head restraint adjustment
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The following details the correct sitting positions for the driver and passengers.
If any vehicle occupants cannot assume a correct sitting position due to their physical build, they
should contact a qualified workshop to find out about possible special modifications. The seat belts
and airbags can only provide a maximum level of protection if a correct sitting position is assumed.
Volkswagen recommends using a Volkswagen dealership for this purpose.
Volkswagen recommends the following seating position for your own safety and to reduce the level
of injury in the event of a sudden braking manoeuvre or an accident:
Notes for the driver:
•Move the backrest into an upright position so that your back rests fully against it.
•Adjust the seat so that the distance between the steering wheel and your breastbone is at least
25 cm ⇒ Fig. 35Ⓐ and the circumference of the steering wheel can be held at the sides with the
arms slightly bent.
•The steering wheel must always point towards the breastbone and not towards the face.
•Adjust the driver seat so that you are able to press the pedals with your knees still slightly bent
⇒ Fig. 35.
•Adjust the height so that you can reach the highest point of the steering wheel.
•Always leave both feet in the footwell, to help ensure you maintain control of the vehicle at all
times.
Every incorrect sitting position in the vehicle increases the risk of severe or fatal injuries in the
event of an accident or sudden driving or braking manoeuvre.
•All vehicle occupants must maintain a correct sitting position and wear their seat belt
properly while the vehicle is in motion.
•Sitting in an incorrect position, not fastening the seat belt or too short a distance to the
airbag exposes the occupants to critical or fatal injuries, especially if the airbags trigger
and strike an occupant who has assumed an incorrect sitting position.
WARNING

Removing and installing the rear head restraint
Fig. 39 Removing the rear head restraint
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The rear seats are fitted with an adjustable head restraint.
Removing the rear head restraints
•Release the rear seat backrest and fold the backrest forwards slightly ⇒ Luggage compartment.
•Push the head restraint all the way up ⇒.
•Pull the head restraint out fully while pressing the button ⇒ Fig. 39①.
•Push back the rear seat backrest and allow it to engage securely. Please ensure that the seat
belts are not trapped.
•Stow the head restraint in a safe place once removed.
Fitting the rear head restraints
•Release the rear seat backrest and fold the backrest forwards slightly ⇒ Luggage compartment.
•Position the head restraint correctly over the head restraint guides and then insert into the
guides of the corresponding seat backrest.
•Press and hold the button ⇒ Fig. 39① and push the head restraint downwards.
•Push back the rear seat backrest and allow it to engage securely.
•Adjust the head restraint so that a correct sitting position can be assumed ⇒ Adjusting the rear
head restraint.
Adjusting the steering wheel position
Fig. 40 Adjusting the steering wheel position mechanically
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Adjust the steering wheel position only before setting off and only when the vehicle is stationary.
•Push down the lever ⇒ Fig. 40①.
Driving without head restraints or with incorrectly adjusted head restraints increases the risk
of severe or fatal injuries in the event of an accident or sudden driving or braking manoeuvre.
•If a seat is occupied, the head restraint for that seat must be fitted and adjusted correctly.
•Head restraints that have been removed should be reinstalled as soon as possible to
ensure that passengers are properly protected.
WARNING
When removing or fitting head restraints, ensure that they do not hit the roof or the front seat
backrest. The interior roof and other parts of the vehicle could otherwise be damaged.
NOTICE

•Adjust the steering wheel so that you can hold it on the outside of the ring (at the 9 o'clock and
3 o'clock positions) with both hands and slightly bent arms.
•Push the lever up firmly until it lines up with the steering column ⇒.
Adjust the correct distance between the driver and the steering wheel ⇒ Fig. 35 using the control
elements on the driver seat ⇒ Controls on the front seats.
Seat functions
 Introduction
This chapter contains information on the followingsubjects:
⇒ Seat heating
Additional information and warnings:
•Adjusting the seat position ⇒ Adjusting the seat position
•Seat belts ⇒ Seat belts
•Airbag system ⇒ Airbag system
•Child seats (accessories) ⇒ Child seats (accessories)
•Exterior mirrors ⇒ Mirrors
Seat heating
Fig. 41 In upper part of centre console: buttons for the front seat heating
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The front seat seat cushions and backrests can be heated electrically when the ignition is switched
on.
Do not switch on the seat heating if one of the following conditions applies:
•The seat is not in use.
•The seat is fitted with a protective cover.
•A child seat is installed on the seat.
•The seat cushion is damp or wet.
•The interior or exterior temperature is above 25 ℃ (77 °F).
Incorrect use of the steering column position adjustment and incorrect adjustment of the
steering wheel can cause serious or fatal injuries.
•After adjusting the steering column, always move lever ⇒ Fig. 40① up so that it engages
securely. This prevents the steering column from moving spontaneously while the vehicle
is in motion.
•Never adjust the steering wheel when the vehicle is in motion. If you determine that a
readjustment is necessary, stop the vehicle safely and adjust the steering wheel to the
correct position.
•The steering wheel must always point towards the chest and not towards the face. This
ensures that the driver front airbag provides maximum protection in the event of an
accident.
•While driving, always keep both hands on the outside of the steering wheel, at the 9
o'clock and 3 o'clock positions. This reduces the risk of injury if the driver front airbag is
triggered.
•Never hold the steering wheel at the 12 o'clock position, or in any other manner, e.g. on
the hub of the steering wheel. If the driver airbag is triggered, you could receive severe
injuries to the arms, hands and head.
WARNING
Incorrect use of the seat functions can cause serious injuries.
•Always assume a correct sitting position before you drive and maintain this position
throughout the trip. This also applies to all passengers.
•Keep hands, fingers, feet and other body parts away from the moving parts of the seats.
WARNING

Switch off the seat heating when the seat is not occupied.
FunctionAction ⇒ Fig. 41
Switching onPress the  button. The seat heating is switched on at the
highest setting. All indicator lamps light up in the button.
Adjusting the heating
outputPress the button again until the required heating level is set.
Switching offPress the button until the indicator lamps in the button go out.
If the second temperature level has been switched on for more than 15 minutes, it will automatically
switch to the first temperature level. Only one indicator lamp will be lit up.
The seat heating should be switched off as soon as it is no longer needed. Fuel is otherwise
wasted.
Seat belts
 Introduction
This chapter contains information on the followingsubjects:
⇒ Warning lamp
⇒ Frontal collisions and the laws of physics
⇒ What happens to vehicle occupants who have not fastened their seat belts
⇒ Seat belt protection
⇒ Using seat belts
⇒ Fastening and unfastening seat belts
⇒ Seat belt routing
⇒ Automatic belt retractor, belt tensioner, belt tension limiter
⇒ Service and disposal of belt tensioners
Check the condition of all seat belts regularly. If the belt webbing, belt connections, belt retractor or
seat belt buckle become damaged, the seat belt in question should be replaced immediately by a
qualified workshop ⇒. The qualified workshop must use correct spare parts that are compatible
with the vehicle, equipment level and model year. Volkswagen recommends using a Volkswagen
dealership for this purpose.
Additional information and warnings:
•Adjusting the seat position ⇒ Adjusting the seat position
•Airbag system ⇒ Airbag system
•Child seats (accessories) ⇒ Child seats (accessories)
•Stowage ⇒ Stowage area
•Cleaning and caring for the interior ⇒ Cleaning and caring for the interior
•Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs
and renewal of parts
Anyone experiencing reduced sensitivity to pain or temperature due to medication, paralysis
or chronic illness (e.g. diabetes) could sustain burns on the back, buttocks and legs when
using the seat heating. These burns may take a long time to heal or may never heal fully.
Please consult a doctor to determine your own level of health.
•Anyone experiencing reduced sensitivity to pain or temperature should never use the seat
heating.
WARNING
Wet upholstery can cause a fault in the seat heating and increase the risk of burns.
•Ensure that the seat cushion is dry before the seat heating is used.
•Do not sit on the seat when wearing damp or wet clothing.
•Do not set any damp or wet objects or items of clothing on the seat.
•Do not spill any liquids on the seat.
WARNING
•To avoid damaging the heating elements, do not kneel on the seat or apply sharp pressure
at a single point on the seat cushion and backrest.
•Liquids, sharp objects and insulating materials (such as a protective cover or child seat) on
the seat could damage the seat heating.
•If the system starts to emit a smell, switch the seat heating off immediately and have it
checked by a qualified workshop.
NOTICE