VOLKSWAGEN UP! 2021 Owner´s Manual

Owner's manual*Owner's manual
Owner's manual
RCD 210, RCD 215
Replacement service schedule
Edition: 11.2012
Item number: 132.5R1.BUP.20
Refers to a section within a chapter that contains important information and safety
notes that should always be observed.
Indicates that the section is continued on the next page.
Indicates the end of a section.
Indicates situations in which the vehicle must be stopped as quickly as possible.
®Indicates a registered trademark. However, the absence of this symbol does not
constitute a waiver of the rights concerning any term.
⇒
Symbols like these refer you to warnings within the same section or on a given
page. They draw your attention to possible risks of accident or injury and explain
how they can be avoided.
⇒Cross reference to information about possible damage to your vehicle within the
same section or on a given page.
Texts with this symbol contain additional information on the protection of the environment.
Texts with this symbol contain additional information.
Thank you for choosing Volkswagen
By purchasing this Volkswagen, you have become the owner of a vehicle fitted with the most up-to-
date technology and a multitude of convenience functions for your use and enjoyment.
Before using your vehicle for the first time, please read and observe the information in this
owner's manual. It will quickly help you to become familiar with your vehicle and all of its
functions as well as making you aware of dangers to yourself and others and of how these
dangers can be avoided.
If you have any further questions about your vehicle, or if you think that the vehicle wallet has not
covered everything, please get in touch with your Volkswagen dealership. They will always be
happy to deal with your questions, suggestions or problems.
up!
Description of symbols
Texts with this symbol indicate dangerous situations which will lead to fatal or severe injuries
if you do not observe the warning.
DANGER
Texts with this symbol indicate dangerous situations which could lead to fatal or severe
injuries if you do not observe the warning.
WARNING
Texts with this symbol indicate dangerous situations which could lead to slight or severe
injuries if you do not observe the warning.
CAUTION
Texts with this symbol indicate situations which could cause vehicle damage if you do not
observe the warning.
NOTICE
Description of symbols
Thank you for choosing Volkswagen
About this owner's manual
Overview of the vehicle
Before the journey
While driving
Cleaning and maintenance
If and when
Abbreviations
Index
Epilog

We hope you enjoy driving your new vehicle. Happy motoring.
Volkswagen AG
•This owner's manual is valid for all models and versions of the up!.
•An alphabetical index is included at the end of this manual.
•A list of abbreviations at the end of the manual explains the abbreviations used.
•Directions and positions such as left, right, front and rear are normally relative to the vehicle's
direction of travel, unless otherwise indicated.
•Illustrations help with orientation and should be regarded as a general guide.
•This owner's manual was written for left-hand drive vehicles. In right-hand drive vehicles the
controls may sometimes be different to those displayed in illustrations or described in the text
⇒ Overview of the driver side.
•Any technical changes made to the vehicle after publication of this booklet are contained in a
supplement that is included with the vehicle wallet.
All equipment and models are described without indicating whether the equipment is optional or
specific to the model type. This means that your vehicle may not have some of the equipment
described, or it may only be available in certain markets. The scope of equipment fitted in your
vehicle can be found in the sales documentation and you can contact your Volkswagen dealership
for further information.
All data in this owner's manual correspond to the information available at the time of going to print.
Because the vehicle is constantly being developed and further improved, there may be differences
between your vehicle and the data in this owner's manual. No discrepancy in data, illustrations or
descriptions shall form the basis for any legal claim.
Please ensure that the complete vehicle wallet is always in the vehicle if you lend or sell the vehicle
to someone else.
Standard booklets in the vehicle wallet:
•Service schedule
•Owner's manual
Additional booklets in the vehicle wallet (optional):
•Supplements
•Radio
•Other supplements
Exterior views
Side view
Fig. 1 Overview of the driver side
Key for ⇒ Fig. 1:
Roof aerial ⇒ Consumer information
Tank flap ⇒ Filling the tank
About this owner's manual
Overview of the vehicle

Exterior door release lever ⇒ Doors
Exterior mirrors ⇒ Mirrors
Additional turn signal ⇒ Lights⇒ Changing bulbs
Jacking points ⇒ Changing a wheel
Front view
Fig. 2 Overview of the front of the vehicle
Key for ⇒ Fig. 2:
Mirror base with laser sensor for the city emergency brake function ⇒ City emergency
brake function
Windscreen
Front windscreen wipers ⇒ Windscreen wiper and washer
Bonnet ⇒ Preparation for working in the engine compartment
Bonnet release lever ⇒ Preparation for working in the engine compartment
Headlights ⇒ Lights, ⇒ Changing bulbs
Fog lights ⇒ Lights⇒ Changing bulbs
Mounting for the front towing eye behind a cover ⇒ Tow-starting and towing
Front number plate holder
Rear view
Fig. 3 Overview of the rear of the vehicle
Key for ⇒ Fig. 3:

Roof aerial ⇒ Consumer information
High-mounted brake light
Rear window
- Rear window heating ⇒ Heating, ventilating, cooling
Rear wiper ⇒ Windscreen wiper and washer
Tailgate ⇒ Tailgate
Tail light cluster ⇒ Lights⇒ Changing bulbs
Grip with tailgate release button ⇒ Tailgate
Number plate lights ⇒ Changing bulbs
Rear number plate holder
ParkPilot sensors ⇒ ParkPilot
Vehicle interior
Overview of the driver door
Fig. 4 Overview of the controls in the driver door (left-hand drive vehicles). The controls are
mirrored in right-hand drive vehicles
Key for ⇒ Fig. 4:
Button for operating the electric window in the driver door ⇒ Windows or stowage
compartment ⇒ Stowage area
Door release lever ⇒ Doors
Indicator lamp for SAFELOCK mechanism ⇒ Central locking system
Rotary knob for adjusting the electrical exterior mirrors ⇒ Mirrors
- Exterior mirror setting
- Exterior mirror heating
Central locking button for locking and unlocking the vehicle ⇒ Central locking
system
Handle for releasing the bonnet ⇒ Preparation for working in the engine compartment
Stowage compartment with drink holder ⇒ Stowage area⇒ Drink holder
Other available control elements
Depending on the level of equipment, the vehicle may have manual windows and/or manual
adjustment of the exterior mirrors ⇒ Mirrors.
Overview of the driver side

Fig. 5 Overview of the driver side (left-hand drive vehicles)
Fig. 6 Overview of the driver side (right-hand drive vehicles)
Key for ⇒ Fig. 5 and ⇒ Fig. 6:
Light switch ⇒ Lights
- Light switched off or daytime running lights --
- Side light and dipped beam
- Fog lights
Headlight range control ⇒ Lights
Vent ⇒ Heating, ventilating, cooling
Lever for: ⇒ Lights
- Main beam headlights
- Headlight flasher
- Turn signal
- Cruise control system (CCS) – – – /+ – /- ⇒ Cruise
control system (CCS)
Instrument cluster:
- Instruments ⇒ Instruments
- Display ⇒ Instruments
- Warning and indicator lamps ⇒ Warning and indicator lamps
Lever for windscreen wipers and washers ⇒ Windscreen wiper and washer
- Windscreen wipers  –
- Interval wipe for the windscreen
- Flick wipe x
- Windscreen wiper
- Wash and wipe system for the windscreen
- Rear wiper 
- Wash and wipe system for the rear window

- Lever with buttons for operating the Volkswagen information system - , /
⇒ Volkswagen information system
Horn (works only when the ignition is switched on)
Ignition lock ⇒ Starting and stopping the engine
Pedals ⇒ Changing gear
Lever for adjusting the steering column ⇒ Adjusting the seat position
Driver front airbag ⇒ Airbag system
Stowage compartment ⇒ Stowage area
Overview of the centre console
Upper section of the centre console
Fig. 7 Overview of the upper section of the centre console
Key for ⇒ Fig. 7:
Air vent, non-adjustable ⇒ Heating, ventilating, cooling
Hazard warning lights button ⇒ In an emergency
Indicator lamp for the front passenger front airbag switch-off
function PASSENGER AIRBAG ⇒ Airbag system
Button for the right-hand seat heating ⇒ Seat functions or button for the rear window
heating  (alternative fitting location) ⇒ Heating, ventilating, cooling
Radio (factory fitted) ⇒BookletRadio,
Button for the left seat heating ⇒ Seat functions
Switch for rear window heating ⇒ Heating, ventilating, cooling
Button for start/stop system ⇒ Pull-away assist systems
Controls for:
- Heating and fresh air system ⇒ Heating, ventilating, cooling
- Air conditioning system ⇒ Heating, ventilating, cooling
Portable navigation system ⇒ Accessories, modifications, repairs and renewal of parts
Lower section of the centre console

Fig. 8 Overview of the lower section of the centre console
Key for ⇒ Fig. 8:
Stowage compartment with drink holder in the centre console ⇒ Drink holder
Ashtray ⇒ Ashtray and cigarette lighter
12-volt socket or cigarette lighter ⇒ Socket⇒ Ashtray and cigarette lighter
Handbrake ⇒ Braking, stopping and parking
Lever for:
- Manual gearbox ⇒ Changing gear
- Automated manual gearbox ⇒ Changing gear
Button for city emergency brake function ⇒ City emergency brake function
Overview of the front passenger side
Fig. 9 Overview of the front passenger side (left-hand drive vehicles). The controls are mirrored in
right-hand drive vehicles
Key for ⇒ Fig. 9:
Location of front passenger front airbag in the dash panel ⇒ Airbag system
Vent ⇒ Heating, ventilating, cooling
To the side of the dash panel: key-operated switch for disabling the front passenger front
airbag ⇒ Airbag system
Opening lever for the stowage compartment or open stowage compartment ⇒ Stowage
area
Symbols in the roof
SymbolMeaning
Interior lights and reading lights ⇒ Lights
Electric panorama sliding/tilting glass roof ⇒ Electric panorama
sliding/tilting glass roof
Instrument cluster
Warning and indicator lamps
The warning and indicator lamps indicate various warnings ⇒, faults ⇒ or certain functions.
Some warning and indicator lamps light up when the ignition is switched on and should go out once
the engine is running or the vehicle is in motion.
Acoustic warning signals are sounded when some warning or indicator lamps light up.
SymbolMeaning ⇒See
Handbrake is applied.
⇒ Braking, stopping
and parkingDo not drive on!
Brake fluid level too low or fault in the brake system.
Flashing: Do not drive on!
Coolant level too low, coolant temperature too high or
coolant level system faulty.
⇒ Coolant
Flashing: Do not drive on!
Engine oil pressure too low.⇒ Engine oil
⇒ Steering

SymbolMeaning ⇒See
Do not drive on!
The electromechanical steering is faulty or not working.
Driver or front passenger seat belt not fastened.
⇒ Seat belts
There are objects on the front passenger seat.
Fault in the alternator.⇒ Vehicle battery
Vehicles with start/stop system: manual engine start
required.
⇒ Pull-away assist
systems
Fault in the automated manual gearbox.⇒ Changing gear
Lit up: there is a fault in the ESC, or it has been switched of
for system-related reasons
OR: together with the ABS indicator lamp : ABS fault.
OR: the vehicle battery has been reconnected.
⇒ Braking, stopping
and parking
Flashing: ESC/TCS is taking corrective action.
Lit up: Traction Control fault or switched off for system-
related reasons.
Flashes: Traction Control active.
ABS faulty or not functioning.
The rear fog light is switched on.⇒ Lights
Lit up or flashing: catalytic converter fault.⇒ Engine
management
system and exhaust
purification system
Engine management system fault (Electronic Power
Control).
Electromechanical steering function reduced.⇒ Steering
Petrol tank nearly empty.⇒ Filling the tank
Natural gas tank nearly empty.⇒ Filling the tank
Fault in airbag and belt tensioner system.⇒ Airbag system
Automated manual gearbox overheated, or the gears
cannot be selected correctly.⇒ Changing gear
Flashing: vehicle with an automated manual gearbox is not
secured from rolling away.
Changing gear
⇒ Changing gear
Braking, stopping
and parking
⇒ Braking, stopping
and parking
Turn signal left or right.⇒ Lights
Hazard warning lights switched on.⇒ In an emergency
Cruise control system is controlling the speed.⇒ Cruise control
system (CCS)
Depress the brake pedal.
Changing gear
⇒ Changing gear
Braking, stopping
and parking
⇒ Braking, stopping
and parking
Main beam is switched on or the headlight flasher is being
operated.⇒ Lights
Engine coolant temperature is too low in vehicles with
natural gas engine.⇒ Coolant
Seat belt fastened for a rear seat passenger.
⇒ Seat belts
Seat belt not fastened for a rear seat passenger.
Immobilizer active.⇒ Starting and
stopping the engine
After switching on the ignition: Display to indicate that a
service is due soon.
⇒ Instruments
Black ice warning. The outside temperature is below
+4°C (+39°F).
Flashing quickly: City emergency brake function braking
automatically or has braked automatically.
⇒ City emergency
brake function
Flashing slowly: City emergency brake function currently
not available.
City emergency brake function has been switched on
manually. Switches off after approx. 5 seconds.
City emergency brake function has been switched off
manually.
Lit up: start/stop system is available.
Flashing: start/stop system is not available.⇒ Pull-away assist
systemsStart/stop system is available, but an automatic engine stop
is not possible.

SymbolMeaning ⇒See
⇒ Changing gear
Flashing in conjunction with the remaining segments of the
fuel tank display: fuel tank nearly empty.⇒ Filling the tank
Note about information in the vehicle wallet.
Instruments
 Introduction
This chapter contains information on the followingsubjects:
⇒ Instrument overview
⇒ Displays
⇒ Service interval display
When the outside temperature is low, the display in the instrument cluster may take slightly longer
to appear than it does when the outside temperatures is higher.
Additional information and warnings:
•Warning and indicator lamps ⇒ Warning and indicator lamps
•Volkswagen information system ⇒ Volkswagen information system
•Display of the currently selected gear (manual gearbox) ⇒ Changing gear.
•Information on service intervals ⇒BookletService schedule,
Instrument overview
Fig. 10 Instrument cluster in the dash panel: type 1
Failure to observe the warning lamps could lead to your vehicle breaking down in traffic, and
to accidents and serious injuries.
•Never ignore any warning lamps that are lit up.
•Stop the vehicle as soon as possible and when safe to do so.
•Stop the vehicle at a safe distance away from moving traffic and ensure that no part of the
exhaust system can come into contact with any inflammable material underneath the
vehicle, e.g. dry grass or fuel.
•Broken-down vehicles increase the risk of accidents, both for you and for other road users.
If necessary, switch on the hazard warning lights and set up the warning triangle to warn
other road users.
•Before opening the bonnet, switch off the engine and allow it to cool down sufficiently.
•The engine compartment of any motor vehicle is a dangerous area. Serious injuries can be
sustained here ⇒ Preparation for working in the engine compartment.
WARNING
Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.
NOTICE
Accidents and injuries can occur if the driver is distracted.
•Never press the buttons on the instrument cluster while the vehicle is in motion.
WARNING

Fig. 11 Instrument cluster in the dash panel: type 2
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Depending on the equipment level, the scale divisions may look slightly different in type 2 ⇒ Fig. 11
.
Descriptions of the instruments ⇒ Fig. 10 or ⇒ Fig. 11:
Speedometer in km/h or in mph and km/h, depending on vehicle.
Displays⇒ Displays.
Reset button for the trip recorder display (trip).
- Press the button briefly to switch between the trip recorder and the
odometer.
- Press the button for about 5 seconds to reset the trip recorder and any
other indicators in the multifunction display ⇒ Volkswagen information system.
Fuel gauge⇒ Filling the tank.
Rev counter (running engine speed in revolutions x 1,000 per minute).The start of the red
zone on the dial indicates the maximum engine speed that may be used in each gear when the
engine is warm and after it has been run in properly. It is advisable to change up a gear or lift
your foot off the accelerator before the needle reaches the red zone ⇒.
Setting button for the clock or for switching between outside temperature display and
clock.
- To set the clock, select the time display if not already selected. To do this, push the
rocker switch ⇒ Fig. 12② up or down, or press setting button ⇒ Fig. 11⑥.
- Press and hold the  button to mark the hour display so that it flashes.
- Press the  button to continue. Press and hold to scroll through quickly.
- Press the button again briefly to select the minute display so that it flashes.
- Press the  button to continue. Press and hold to scroll through quickly.
- Press the  button again to finish setting the clock.
Changing up a gear early will help to save fuel and minimise engine noise.
Other instruments, such as the outside temperature display, can be shown in the screen of
the portable navigation device (delivered by Volkswagen) ⇒ Accessories, modifications, repairs and
renewal of parts.
Displays
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Depending on the vehicle equipment level, a variety of information can be displayed in the
instrument cluster ⇒ Fig. 10② or ⇒ Fig. 11②:
•Warning and information displays
•Distance displays
•Time
•Outside temperature
•Selector lever positions ⇒ Changing gear
•Gear-change indicator (manual gearbox) ⇒ Changing gear
•Multifunction display (MFD) ⇒ Volkswagen information system
•Service interval display ⇒ Service interval display
•Start/stop system status display ⇒ Pull-away assist systems
•Fuel gauge ⇒ Filling the tank
•Belt status display for the rear seats ⇒ Seat belts
•When the engine is cold, avoid high engine speeds, driving at full throttle and over-loading
the engine.
•The needle on the rev counter should only briefly tip into the red area. Damage to the
engine may otherwise be incurred.
NOTICE