remove seats VOLKSWAGEN UP! 2021 Owner´s Manual

Removing and installing the rear head restraint
Fig. 39 Removing the rear head restraint
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The rear seats are fitted with an adjustable head restraint.
Removing the rear head restraints
•Release the rear seat backrest and fold the backrest forwards slightly ⇒ Luggage compartment.
•Push the head restraint all the way up ⇒.
•Pull the head restraint out fully while pressing the button ⇒ Fig. 39①.
•Push back the rear seat backrest and allow it to engage securely. Please ensure that the seat
belts are not trapped.
•Stow the head restraint in a safe place once removed.
Fitting the rear head restraints
•Release the rear seat backrest and fold the backrest forwards slightly ⇒ Luggage compartment.
•Position the head restraint correctly over the head restraint guides and then insert into the
guides of the corresponding seat backrest.
•Press and hold the button ⇒ Fig. 39① and push the head restraint downwards.
•Push back the rear seat backrest and allow it to engage securely.
•Adjust the head restraint so that a correct sitting position can be assumed ⇒ Adjusting the rear
head restraint.
Adjusting the steering wheel position
Fig. 40 Adjusting the steering wheel position mechanically
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Adjust the steering wheel position only before setting off and only when the vehicle is stationary.
•Push down the lever ⇒ Fig. 40①.
Driving without head restraints or with incorrectly adjusted head restraints increases the risk
of severe or fatal injuries in the event of an accident or sudden driving or braking manoeuvre.
•If a seat is occupied, the head restraint for that seat must be fitted and adjusted correctly.
•Head restraints that have been removed should be reinstalled as soon as possible to
ensure that passengers are properly protected.
WARNING
When removing or fitting head restraints, ensure that they do not hit the roof or the front seat
backrest. The interior roof and other parts of the vehicle could otherwise be damaged.
NOTICE

Warning lamp
Fig. 42 Warning lamp in the instrument cluster
Fig. 43 Seat belt status for the rear seats in the instrument cluster display
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Lights
up or
flashes
Possible causeSolution
The driver seat belt and, if the front
passenger seat is occupied, the front
passenger seat belt are not fastened.
Fasten seat belts.
There are objects on the front
passenger seat.
Remove objects from the front passenger
seat and stow them safely.
Incorrectly fastened or unfastened seat belts increase the risk of severe or fatal injuries. Seat
belts will only offer the optimum level of protection when they are fastened and used properly.
•Seat belts are the most effective means of reducing the risk of serious and fatal injuries in
the event of an accident. Seat belts must always be fastened properly when the vehicle is
in motion to protect the driver and all vehicle occupants.
•Before every trip, each vehicle occupant must adopt the correct sitting position, correctly
fasten the seat belt belonging to their seat and keep it fastened properly throughout the
trip. This applies to all vehicle occupants and also in urban traffic.
•While the vehicle is in motion, secure all children travelling in the vehicle in a restraint
system suitable for their weight and height. They must also wear correctly fastened seat
belts ⇒ Child seats (accessories).
•Only start driving when all passengers have correctly fastened their seat belts.
•Only ever insert the latch plate into the buckle of the associated seat, and always ensure
that it engages properly. Using a buckle that does not belong to the seat that you are
occupying reduces the level of protection and can lead to severe injuries.
•Never let any foreign bodies or liquids enter the slot for the seat belt buckle. This could
prevent the belt buckle and seat belt from working properly.
•Never unfasten the seat belt while the vehicle is in motion.
•Never allow more than one person to share the same seat belt.
•Never travel when children or babies are being carried on somebody's lap and fastened
with the same belt.
•Never travel wearing loose, bulky clothing (such as an overcoat over a jacket). This could
prevent the seat belts from fitting and functioning properly.
WARNING
Damaged seat belts are very dangerous and can cause severe or fatal injuries.
•Never damage the belt by trapping it in the door or in the seat mechanism.
•If the belt webbing or any other part of the seat belt becomes damaged, the seat belt may
tear during an accident or sudden braking manoeuvre.
•Damaged seat belts must be replaced immediately with new seat belts approved by
Volkswagen for your vehicle type. Seat belts subjected to stress and stretched during an
accident must be replaced by a qualified workshop. Renewal may be necessary even if
there is no apparent damage. The belt anchorage should also be checked.
•Never try to repair, modify or remove the seat belts yourself. All repairs to the seat belts,
belt retractors and buckles must be carried out by a qualified workshop.
WARNING

The belt tensioners are activated by sensors during severe frontal, side and rear collisions. They
tighten the seat belts against the direction in which they are pulled. A loose seat belt is retracted,
which can reduce the forward movement or the movement of the vehicle occupants in the direction
of the impact. The belt tensioner works together with the airbag system. If the side airbags are not
activated, the belt tensioner will not be activated if the vehicle rolls over.
A fine dust may be produced when the airbags are triggered. This is quite normal and does not
mean that there is a fire in the vehicle.
Belt tension limiter
The belt tension limiter reduces the pressure exerted by the seat belt on the body during an
accident.
All safety requirements must be observed when the vehicle or components of the system are
scrapped. Qualified workshops are familiar with these requirements ⇒ Service and disposal of belt
tensioners.
Service and disposal of belt tensioners
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Seat belts may become damaged during any work on the belt tensioners or while removing or
refitting any vehicle parts in conjunction with any other repair work. This damage will not always be
noticeable. The consequence may be that the belt tensioners could function incorrectly, or not
function at all, in the event of an accident.
Regulations must be observed to ensure that the effectiveness of the belt tensioner is not reduced
and that removed parts do not cause any injuries or environmental pollution. Qualified workshops
are familiar with these requirements.
The airbag modules and belt tensioners may contain perchlorate. Please comply with
legislation regarding disposal.
Airbag system
 Introduction
This chapter contains information on the followingsubjects:
⇒ Types of front passenger front airbag system
⇒ Indicator lamps
⇒ Description and function of the airbags
⇒ Front airbags
⇒ Switching the front passenger front airbag on and off manually using the key-operated switch
⇒ Side airbags
The vehicle is equipped with a front airbag for the driver and front passenger. The front airbags can
provide front seat occupants with additional chest and head protection if the seat, seat belts, head
restraints and, in the case of the driver, steering wheel are adjusted and used correctly. Airbags are
meant only for additional protection. The airbags are not a substitute for seat belts. Seat belts must
always be worn, even when the front seats are equipped with front airbags.
Additional information and warnings:
•Driving tips ⇒ Driving tips
•Central locking system ⇒ Central locking system
•Correct sitting position ⇒ Adjusting the seat position
•Seat belts ⇒ Seat belts
•Child seats (accessories) ⇒ Child seats (accessories)
•Cleaning and caring for the interior ⇒ Cleaning and caring for the interior
•Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs
and renewal of parts
•Consumer information ⇒ Consumer information
The risk of severe or fatal injuries may be increased if the seat belts, automatic belt retractors
and belt tensioners are not used correctly, or if they are repaired by a non-professional. As a
result, the belt tensioners may not be triggered when they should, or they may be triggered
unexpectedly.
•Any repairs, adjustments or removal and refitting of parts in the belt tensioners or seat
belts should always be carried out by a qualified workshop and never by yourself
⇒ Accessories, modifications, repairs and renewal of parts.
•Belt tensioners and automatic belt retractors cannot be repaired. They must be replaced.
WARNING

The side airbags are located in the outer seat backrest cushions of the driver seat and front
passenger seat ⇒ Fig. 57B. The locations of the airbags are marked with stickers with the word
AIRBAG. The areas marked in red ⇒ Fig. 57 indicate the side airbag deployment zones.
During a side collision, the side airbag will be deployed on the vehicle's side of impact, reducing the
risk of injury to the areas of the occupants' heads and bodies facing the impact.
Child seats (accessories)
 Introduction
This chapter contains information on the followingsubjects:
⇒ General information on transporting children in the vehicle
⇒ Various securing systems
⇒ Using a child seat on the front passenger seat
⇒ Using a child seat on the rear seats
⇒ Securing child seats with a seat belt
⇒ Securing child seats using lower anchoring points (ISOFIX, LATCH)
⇒ Securing child seats with the top tether
It is imperative that you read all of the information concerning the airbag system before transporting
babies or children in a child seat on the front passenger seat.
This information is very important for the safety of the driver and the safety of all passengers,
babies and small children in particular.
Volkswagen recommends using child seats from Volkswagen's range of accessories. These child
seats were developed and approved for use in Volkswagen vehicles. Child seats for the various
different securing systems are available from a Volkswagen dealership.
Additional information and warnings:
•Seat belts ⇒ Seat belts
•Airbag system ⇒ Airbag system
Once triggered, the airbag inflates at high speed.
•Always leave the deployment zones of the side airbags clear.
•No other persons, animals or objects may be located between the occupants of the front
seats and the airbag deployment zone.
•Do not fit any accessories to the doors.
•Do not fit seat covers or protective covers over the seats unless they have been expressly
approved for use in the vehicle. Otherwise the side airbag may not be able to inflate if it
has been triggered.
WARNING
Incorrect use of the driver and front passenger seat could hinder the proper function of the
side airbag and cause serious injury.
•Never remove the front seats from the vehicle or alter any components of these seats.
•If too much pressure is applied to the backrest side bolster, the side airbags may not be
triggered correctly, may not trigger at all, or may trigger unexpectedly.
•Any damage to the original seat upholstery or around the seams of the side airbag units
must be repaired immediately by a qualified workshop.
WARNING

Removing child seats
Unfasten seat belts only when the vehicle is stationary ⇒.
•Press the red button in the buckle. The latch plate is released and springs out.
•Guide the belt back by hand so that it rolls up easily, without twisting the seat belt and without
damaging the trim.
•Remove the child seat from the vehicle.
Securing child seats using lower anchoring points (ISOFIX, LATCH)
Fig. 59 On vehicle seat: markings identifying the lower anchoring points for child seats
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Two retaining rings, the lower anchoring points, are fitted behind a recess on each outer rear seat.
Overview of installation with ISOFIX
The following table lists where and how ISOFIX child seats can be fastened at the lower anchoring
points on the individual seats in the vehicle according to European Directive ECE-R 16.
The body weight permissible for the child seat and the size class A to G are indicated on the label
attached to child seats with universal or semi-universal certification.
Group (weight class)
Group 0:
up to 10
kg
Group 0: up to
10 kg
Group 1: 9 to 18 kg
Group 0+: up to
13 kg
Direction of installation
Rear-facing
(opposite to
driving
direction)
Rear-facing
(opposite to driving
direction)
Rear-facing
(opposite to
driving
direction)
Forward-facing
(in driving
direction)
Size classFGCDECDABB1
Installation on the front
passenger seatSeat without anchoring points, not attached with ISOFIX/LATCH
Installation on seats on
the rear bench seatIL-SUIL-SUIL-SUIUF/IL-SU
X: Seat not suitable for securing an ISOFIX child seat from this group.
IL-SU: Suitable seat for installing an ISOFIX child seat with semi-universal approval, refer to vehicle
list from child seat manufacturer.
IUF: Suitable seat for installation of an ISOFIX child seat with universal approval and securing with
top tether.
Child seats with fixed attachments
Insert guides can be used to install a child seat with rigid attachments. Insert guides facilitate
installation and protect the seat covers. The insert guides in some cases are part of the scope of
supply for the child seat or can be obtained from your Volkswagen dealership. If necessary, the
insert guides are latched onto the two anchoring points in the vehicle ⇒.
•Observe the child seat manufacturer's instructions when fitting or removing the child seat ⇒.
•Insert the child seat into the retaining rings ⇒ Fig. 59 in the direction of the arrow. The child seat
must click securely into place.
Unfastening seat belts while the vehicle is in motion can lead to severe or fatal injuries in the
event of an accident or sudden braking or steering manoeuvre.
•Unfasten seat belts only when the vehicle is stationary.
WARNING

•Pull on both sides of the child seat.
Child seats with adjustable attachment belts
•Observe the child seat manufacturer's instructions when fitting or removing the child seat ⇒.
•Position the child seat on the seat cushion and attach the hooks from the attachment belts onto
the retaining rings ⇒ Fig. 59.
•Pull the attachment belts to ensure that they are equally taut. The child seat must fit snugly to
the vehicle seat.
•Pull on both sides of the child seat.
Securing child seats with the top tether
Fig. 60 Example of a fastened top tether
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Observe the instructions provided by the child seat manufacturer when fitting or removing the
child seat ⇒.
•Release the seat backrest and fold the backrest forwards slightly ⇒ Luggage compartment.
•Remove the head restraint located behind the child seat and stow it securely in the vehicle
⇒ Adjusting the seat position.
•Guide the top tether of the child seat back between the backrest and the luggage compartment
cover into the luggage compartment.
•Fold back the seat backrest and push it firmly to lock it in place.
•Attach the child seat to the lower anchoring points ⇒ Securing child seats using lower anchoring
points (ISOFIX, LATCH).
•Fasten the top tether to the retaining rings in the luggage compartment ⇒ Fig. 60.
•Stretch the belt so that the child seat is positioned high on the backrest.
Reinstall the head restraints after the child seat has been removed⇒ Adjusting the seat position.
Lights and vision
Lights
The lower anchoring points for the child seats are not fastening rings. Fit child seats to the
lower anchoring points only.
WARNING
•In order to avoid permanent marks on the seats, the insert guides should be removed from
the anchoring points when there is no child seat fitted to them.
•In order to avoid damage to the seat covers, the seats or the insert guides, the insert
guides must always be removed from the anchoring points before folding the rear bench
seat forwards.
NOTICE
Child seats attached using the lower anchoring points and top tether must be fitted according
to the instructions from the manufacturer. Failure to do so could lead to severe injuries.
•Never attach more than one top tether from a child seat to one retaining ring in the
luggage compartment.
•Only use the specially fitted retaining rings when attaching the top tether.
•Never fasten the top tether to one of the fastening rings.
WARNING

If you have to drive a right-hand drive vehicle in a left-hand drive country, or vice versa, the
asymmetric dipped beam headlights may dazzle oncoming traffic.
Therefore you may have to apply stickers to certain parts of the headlight lenses if you are driving
abroad. A qualified workshop can provide you with further information. Volkswagen recommends
using a Volkswagen dealership for this purpose.
Stickers may only be used on the headlights for a limited period. Please contact a qualified
workshop for a permanent alteration. Volkswagen recommends using a Volkswagen dealership for
this purpose.
Headlight range control, instrument and switch lighting
Fig. 63 Next to steering wheel: headlight range control
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Headlight range control
Depending on what level it is set to, the headlight range control ⇒ Fig. 63 adjusts the position of the
light cones in the headlights according to the load level of the vehicle. This gives the driver the best
visibility possible and means that oncoming traffic will not be dazzled ⇒.
The headlights can only be adjusted when the dipped beam headlights are switched on.
To adjust, turn the control ⇒ Fig. 63:
SettingVehicle load level
–Front seats occupied and luggage compartment empty.
1All seats occupied and luggage compartment empty.
2All seats occupied and luggage compartment fully loaded.
3Only the driver seat occupied and luggage compartment fully loaded.
Instrument and switch lighting
The instrument and switch lighting will have a constant brightness setting if the side lights or dipped
beam are switched on.
If you have different loads, you can select a position between the settings.
Interior and reading lights
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Button or positionFunction
Switching off the interior light.
Switching on the interior light.
Switching door contact switch on (central position).
The interior light is switched on automatically when the vehicle is
unlocked, a door is opened or the key is removed from the ignition
lock.
The light will go out a few seconds after all the doors are closed, the
vehicle is locked or the ignition is switched on.
Switching the individual reading lights on or off.
The interior lighting and reading lights switch off when the vehicle is locked or after a delay of
a few minutes when the vehicle key is removed from the ignition lock. This prevents the battery
from discharging.
a)
Heavy objects in the vehicle can cause the headlights to dazzle and distract other road users.
This can lead to accidents and serious injuries.
•The light cone should always be adjusted to the load level of the vehicle to ensure that
other road users are not dazzled.
WARNING
a)

•The rear seat backrest is unlocked when you can see a red marking in the button ⇒ Fig. 72Ⓑ.
•Passengers (adults and children) must not use seats if the backrest is folded forwards.
Folding the rear seat backrest backwards
•Fold back the rear backrest and push it firmly into the lock until it clicks securely into place ⇒
.
•The red marking on the release button ⇒ Fig. 72Ⓑ should no longer be visible.
•The rear seat backrest must always be securely engaged.
•If necessary, fit the head restraints and adjust to the correct position ⇒ Sitting correctly and
safely.
Luggage compartment cover
Fig. 73 In the luggage compartment: removing and installing the luggage compartment cover
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Light items of clothing can be stowed on the luggage compartment cover. Please ensure that the
view to the rear of the vehicle is not obstructed.
Folding luggage compartment cover up or down
Lift up the luggage compartment cover and push into the side holders ⇒ Fig. 73①. When doing this
ensure that the luggage compartment cover is correctly secured in position.
To return to the original position, push the luggage compartment down out of the holders.
Removing the luggage compartment cover
Pull the luggage compartment cover up and out of the side retainers ⇒ Fig. 73②.
Fitting the luggage compartment cover
Push the luggage compartment cover down into the side retainers ⇒ Fig. 73②.
Injuries can be caused if the rear backrests are folded forwards and backwards carelessly.
•Never fold the rear seat backrest forwards or backwards while the vehicle is in motion.
•Ensure that the seat belt is not trapped or damaged when folding back the rear seat
backrest.
•Always keep hands, fingers, feet or other body parts away from the seat area when folding
the rear seat backrest forwards and backwards.
•Ensure that each rear seat backrest engages securely in the upright position, otherwise
the seat belts for the rear seats will not work properly. If a seat is occupied and the
backrest has not clicked securely into place, the seat occupant and rear seat backrest may
move forwards in the event of a sudden braking or driving manoeuvre or during accidents.
•The backrest has not been secured properly if you can see a red mark on the button
⇒ Fig. 72Ⓑ. Always ensure that the red marking is never visible when the rear seat
backrest is in the upright position.
•Passengers (adults and children) must not use seats if the backrest is folded forwards or
is not clicked securely into place.
WARNING
Before folding the rear seat backrests forwards, adjust the front seats so that the rear head
restraints or rear seat cushions do not rub against the front seats. If necessary, remove the
head restraint ⇒ Sitting correctly and safely and stow it in a safe place.
NOTICE

Lit upPossible cause ⇒Solution
In conjunction with warning lamp :
ABS and EBV not functioning.
Do not drive on!
Seek expert assistance immediately ⇒ Fault
in the brake system.
Brake pedal not depressed.To select a position, press the brake pedal.
FlashesPossible causeSolution
ESC/TCS is taking corrective action.Remove foot from accelerator pedal. Adapt
driving style to suit road conditions.
Traction Control active.
Remove foot from accelerator pedal. Adapt
driving style to suit road conditions
⇒ Traction Control System (TCS) or
Traction Control (TC).
Flashing: vehicle with an automated
manual gearbox is not secured from
rolling away.
Apply the handbrake.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is
switched on. They will switch off after a few seconds.
Handbrake
Fig. 100 Handbrake between the front seats
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Applying the handbrake
•Pull the handbrake lever up firmly with the locking button ⇒ Fig. 100 (arrow) pressed.
•The handbrake is applied when the indicator lamp lights up in the instrument cluster
⇒ Warning and indicator lamps.
Releasing the handbrake
•Lift the handbrake lever up slightly and press the lock button ⇒ Fig. 100 (arrow).
•Guide the handbrake lever down whilst the lock button is pressed.
Failure to observe the warning lamps could lead to your vehicle breaking down in traffic, and
to accidents and serious injuries.
•Never ignore any warning lamps that are lit up.
•Stop the vehicle as soon as possible and when safe to do so.
WARNING
Driving with poor brakes can result in accidents and serious injuries.
•If the brake warning lamp does not go out, or if it lights up when driving, the brake
fluid level in the reservoir is too low or there is a fault in the brake system. Stop the vehicle
immediately and seek expert assistance ⇒ Brake fluid.
•If the brake warning lamp lights up together with the ABS indicator lamp , the
control function of the ABS may have failed. This can cause the rear wheels to lock quickly
when you brake. Locked rear wheels can lead to a loss of control of the vehicle. If
possible, reduce your speed and drive carefully at low speed to the nearest qualified
workshop in order to have the brake system tested. Avoid sudden braking and driving
manoeuvres on the way.
•The ABS is not functioning correctly if the ABS indicator lamp does not go out or
comes on while the vehicle is in motion. The vehicle can be stopped using the normal
brakes only (without ABS). The protection provided by ABS is no longer available.
Proceed to a qualified workshop as soon as possible.
WARNING
Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.
NOTICE

Before getting into the vehicle, close all Velcro fasteners that could touch the cloth seat
covers and fabric trims. Open Velcro fasteners can cause damage to cloth seat covers and
fabric trims.
Avoid the direct contact of sharp-edged items and accessories to the upholstery and fabric
trims in order to prevent damage. Accessories include zips, studs, rhinestones on clothing
or belts.
Dust and grit in upholstery pores, folds and seams should be removed regularly so that no
permanent damage is caused to the surface of the seats by scratching.
Always check whether garments are colourfast to prevent damage to the upholstery. This
is especially important for light-coloured upholstery.
•Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs
and renewal of parts
Suitable care products are available from a Volkswagen dealership.
Seat covers
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
Please note the following for the cleaning and maintenance of the seat covers ⇒:
Volkswagen recommends that stained upholstery is cleaned by a specialist company.
Cleaning cloth seat covers, fabric trim and Alcantara upholstery
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Car care products can be toxic and hazardous. Unsuitable care products and incorrect
application of care products can cause accidents, serious injuries, burns or poisoning.
•The care product must be kept in its original sealed container.
•Read the manufacturer's instructions.
•Never store car care products in empty food containers, bottles or any other non-original
containers as people finding these containers may not know that they contain care
products.
•Keep children away from care products.
•The products can give off harmful fumes during use. They should therefore only be used
outside or in well-ventilated spaces.
•Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids to wash,
clean or care for your vehicle. These substances are toxic and highly inflammable.
WARNING
Incorrect care and cleaning of vehicle parts can impair the safety features of the vehicle and
cause serious injury.
•Vehicle parts must be cleaned according to the manufacturer's instructions.
•Only use approved or recommended cleaning products.
WARNING
•Cleaning products that contain solvents attack the material and may cause irreparable
damage.
•Stains, dirt and other deposits containing aggressive and solvent-based ingredients attack
the material and may cause irreparable damage, even if only left for a short time.
•Stains, dirt and other deposits should be removed as quickly as possible and not allowed
to dry in.
•To avoid damage, stubborn stains should be removed by a specialist cleaning company.
NOTICE
Ignoring any of the items on this important checklist for maintaining the seat covers can lead
to damage or discolouration of the seat covers and fabric trims.
•Follow the instructions on the checklist.
NOTICE
®