VOLVO C40 RECHARGE PURE ELECTRIC 2022 Warranty and Maintenance Records Information

2022 U.S.A./CANADABEV RECHARGE MODELS
WARRANTY AND MAINTENANCE
RECORDS INFORMATION

QUALITY – SAFETY – DURABILITY – VALUE
The Volvo organization welcomes you to the Volvo family and thanks you
for purchasing your new Volvo.
From Design, Engineering, and Manufacturing to support activities in
Parts, Service, and Sales, high standards have been set to help ensure
your satisfaction and pride as an owner of a Volvo.
The warranties described in this booklet assure you that we stand
behind our products and services. To help protect your investment,
please pay close attention to the section describing owner’s
responsibilities for proper service and maintenance.
Your Owner’s Manual fully explains the functions, operation and comfort
features of your Volvo. It should be reviewed by you and others who may
have occasion to drive your Volvo. We wish you many years of safe and pleasurable driving in your new
Volvo.
All information and specifications contained in this manual are based
on the latest product information available at the time of publication.
Volvo reserves the right to make model changes at any time, or to
change specifications or designs without notice and without incurring
obligation. Your authorized Volvo retailer should be contacted with any
questions you may have.
© Volvo Car Corporation

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TABLE OF CONTENTS
SERVICE AND MAINTENANCE
Customer Support and Assistance 4
Mediation/Arbitration Program 5
(for Canada only)
2022 Service and Maintenance 5
Requirements
Maintenance Service Operations 7
Maintenance/Service records 9
Brake Fluid Changes 13
Overseas Operations/Global Special 14
Sales WARRANTY
Volvo’s 2022 New Vehicle 18
Warranties
Things You Should Know About 19
Your Volvo Warranties
Volvo’s 2022 New Vehicle Limited 20
Warranty–U.S./New Vehicle
Warranty–Canada
Limitations and Disclaimers 23
Genuine Volvo Replacement Parts 24
and Accessories, Limited Warranty–
U.S./Warranty–Canada
Volvo’s Corrosion Protection, Limited 25
Warranty–U.S./Warranty–Canada
Seat Belts and Supplemental 27
Restraint Systems, Limited
Warranty U.S./Warranty–Canada
Seat Belts: “Something We Believe In” 27

SERVICE AND MAINTENANCE

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Customer Support and Assistance
Your satisfaction with Volvo products and services is
of prime importance. Volvo takes pride in producing
a quality vehicle, and our efforts are supported by a
strong retailer network.
Should you have any questions concerning service
or your Volvo’s performance, your retailer will be
happy to answer them for you.
General InformationWe suggest you keep records of all your
interactions with the retailer referencing
maintenance and repair to your vehicle:
• Dates of conversations and with whom
• Invoices
• Maintenance Records
• Repair Orders
If, however, a situation arises that you believe has
not been addressed to your satisfaction, we ask
that you take the following steps:
1. Discuss the matter with the appropriate
department manager at the retail facility
(Service Manager, Parts Manager, etc.). Explain
exactly what caused the problem and ask what
action will be taken. If the matter remains
unresolved after a reasonable length of time,
then
2. Discuss the matter with the General Manager,
explaining what occurred in Step #1. 3.
If the concern has still not been addressed
to your satisfaction, please contact Volvo’s
Customer Care Center. You may contact us
via phone, mail or e-mail. The Customer Care
Center will need the following information from
you:
• Your name, address, and daytime telephone
number
• Vehicle Identification Number (found on your
Vehicle Registration Card, Vehicle Certificate
of Ownership, and located on the upper left
corner of the dashboard)
• Date of purchase and current mileage
• Retailer’s name (Selling and/or Servicing Retail
Facility)
• Description of the problem
NOTE
In the U.S. –
In certain states, the consumer may be
required to provide written notice of an alleged
nonconformity to Volvo. In certain states,
Volvo may be required to notify the consumer
if the consumer is required to first resort to an
informal dispute procedure.
In the U.S. and Canada contact:
Volvo Car USA, LLC
Customer Care Center
1800 Volvo Place
Mahwah, NJ 07430
1-(800) 458-1552
http://volvocars.us/support
SERVICE AND MAINTENANCE

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SERVICE AND MAINTENANCE
Mediation/Arbitration Program (for
Canada only)
If you feel that the efforts by Volvo and the
retailer to resolve a factory-related vehicle
service concern have been unsatisfactory, Volvo
Car Canada Limited participates in an impartial
third party mediation/ arbitration program
administered by the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
The CAMVAP program is a straightforward
alternative to resolve a disagreement when all
other efforts to produce a settlement have failed.
This procedure is without cost to you and is
designed to eliminate the need for lengthy and
expensive legal proceedings.
In the CAMVAP program, impartial third-
party arbitrators conduct hearings at mutually
convenient times and places in an informal
environment. These impartial arbitrators review
the positions of the parties, make decisions and,
where appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair and
final as the arbitrator’s award is binding on both
you and Volvo Car Canada Limited. The CAMVAP
services are available in all Canadian territories
and provinces. For more information, without
charge or obligation, call your CAMVAP provincial
administrator directly at 1-800-207-0685, or visit
their website at www.camvap.ca.
2022 Service and Maintenance
Requirements
Customer Preparation ServiceYour Volvo has received a comprehensive
Customer Preparation Service. Your retail facility
has performed a Pre-Delivery which includes
a complete inspection and servicing of your
vehicle. The Pre-Delivery (PDS) is a key part of a
comprehensive maintenance schedule developed
by Volvo for your vehicle.
Cabin Air Filter All Models• Replacement every 20,000 miles/32,000
kilometers
• Replace at least once a year or more often in
heavy traffic and dirty/dusty areas.
Maintenance SchedulingMaintenance intervals have usually been
determined by accumulated mileage. As
driving conditions and operational demands
differ, these factors have a major influence on
routine maintenance. For these reasons Volvo
recommends that your maintenance schedule
services be based on a combination of time and
mileage. The Text Window in the instrument panel will
display a message when vehicle maintenance is
required.
1st display when maintenance interval is near:
“Book time for maintenance”
2nd display when maintenance is required: “Time
for maintenance”
3rd display when maintenance is overdue:
“Maintenance overdue”
The MINIMUM SCHEDULED MAINTENANCE,
for which you are responsible, begins at 20,000
miles/32,000 kilometers or every 24 months,
whichever comes first.
Volvo recommends that you bring your vehicle
in for service at least once every 24 months
regardless of mileage. For service intervals beyond
140,000 miles/224,000 kilometers, consult your
authorized Volvo retailer.
A maintenance Service Operations Chart details
these service requirements. See the article
“Maintenance Service Operations” in this booklet.
Service SupportDiscuss your vehicle’s special servicing needs
with your Volvo Retail Facility’s Service Staff. They
can tailor a maintenance program based on your
requirements. Your Volvo Retailer has access to
the latest up-to-date technical information, special
tools, and advanced training for their technicians.

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SERVICE AND MAINTENANCE
This support is an important advantage to you,
the Volvo owner, as systems become more
sophisticated and intricate.
Servicing your Volvo should be done at your
convenience. Therefore, plan to make your
appointments ahead of time so that your retailer
can schedule the right personnel and equipment to
be available for the work your Volvo requires.
Should you have any questions concerning service,
parts, or warranty coverage, your Volvo retailer
will be happy to answer them for you. Should
you require additional information, they can
further assist you by contacting Volvo’s Regional
personnel for clarification.
Remember – you should always exercise your
right to:
• Receive an estimate of costs before any repair
work is performed;
• Receive prior notification of any additional
repairs;
• Receive a copy of the repair order, including
those for warranty repairs;
• Review repairs completed under warranty.
ServicingItems you should check at regular maintenance
intervals and periodically when recharging:
• Washer fluid
• Tire inflation pressure
• Brake system fluid levels
• Exterior lights (headlights, turn-signals, etc.)
WARNING
California Proposition 65
Operating, servicing and maintaining a
passenger vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to
the State of California to cause cancer and
birth defects or other reproductive harm. To
minimize exposure, avoid breathing exhaust, do
not idle the engine except as necessary, service
your vehicle in a well ventilated area and wear
gloves or wash your hands frequently when
servicing your vehicle. For more information
go to www.P 65Warnings.ca.gov/passenger-
vehicle.

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SERVICE AND MAINTENANCE
Maintenance Service Operations
Service operationSchedule of services
miles x 1000 2040 6080100 120140
km x 1000 3264 96128 160 192224
General
Service Reminder Indicator (SRI), reset XXXXXXX
Coolant, Check & adjust antifreeze rating & anti-corrosion agent
AX XXXXXX
Steering, Front and Rear Suspension
Steering/front suspension, check for wear according to: Wheel angles check XXX
Rear suspension, check for wear according to: Wheel angles check XXX
Driveshaft and Differential
Driveshaft joints, check for wear/play XXX
Driveshafts, check rubber boots XXX
Controls and Lighting
Washer fluid level, check/adjust XXXXXXX
Check all wiper blades and washers for headlights and windshields for function and signs of wear XXXXXXX
External lighting, check XXXXXXX
Headlights, fog lights, check and align XXXXXXX
Horn, check function XXXXXXX
Body
Cabin air filter, replace
BX XXXXXX
Clean inside of windshield in front of camera (vehicles with camera for collision warning) X

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SERVICE AND MAINTENANCE
Service operationSchedule of services
miles x 1000 2040 6080100 120140
km x 1000 3264 96128 160 192224
Seatbelts
Seatbelts, check function XXXXXXX
Brake System
Brake fluid level, check & adjust XXXXXXX
Brake fluid, replace
CX XX
Parking brake, check/adjust XXXXXXX
Brake pads/discs, check XXXXXXX
Brake hoses and lines, check for damage/leaks XXX
Wheels and Tires
Wheels and tires, check wear and condition XXXXXXX
Wheels and tires, check inflation pressure XXXXXXX
Tire inflator kit
D
Check and replace parts or software as required by Volvo Car USA, LLC, that are covered under the terns of the Volvo New Car Warranty.
A. Electrical System Cooling
B. Recommended to replace at least once a year or more often in heavy traffic or dirty/dusty area.
C. Recommended to replace every 3 years or 40,000 miles (if driven in mountainous areas or humid climates - every one year) at the owner’s request.
D. Check expiration date label every four years for replacement date on vehicles with this equipment.