oil VOLVO V60 2019 Warranty and Maintenance Records Information

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TABLE OF CONTENTSSERVICE AND MAINTENANCECustomer Support and Assistance 4
Mediation/Arbitration Program 5
(for Canada only)
2019 Service and Maintenance 5
Requirements
Fuel requirements 6
Engine oil 8
Turbocharger Operating Tips 9
Maintenance Service Operations 10
Maintenance/Service records 18
Brake Fluid Changes 24
Overseas Operations/Global Special 25
Sales
WARRANTYVolvo’s 2019 New Vehicle 28
Warranties & Complimentary Factory
Scheduled Maintenance Program
Things You Should Know About 31
Your Volvo Warranties
Volvo’s 2019 New Vehicle Limited 32
Warranty–U.S./New Vehicle
Warranty–Canada
Limitations and Disclaimers 35
Genuine Volvo Replacement Parts 36
and Accessories, Limited Warranty–
U.S./Warranty–Canada
Volvo’s Corrosion Protection, Limited 37
Warranty–U.S./Warranty–Canada
Seat belts and Supplemental 38
Restraint Systems, Limited
Warranty U.S./Warranty–Canada
Seat belts: “Something We Believe In” 39
Emissions Warranties – U.S. and Canada 39
2019 Emission Warranty Parts List – 43
Federal – U.S. and Canada
Retailer Certification (For ID Only) – U.S. 45
California Emission Warranties 45
Volvo’s Emission System Warranty 47
Inspection Program 49
Limitations and Disclaimers 51
2019 Model Year Emission Parts List 52Transitional Zero Emissions (TZEV) Vehicles 53
Complimentary Factory Scheduled 53
Maintenance (FSM) Program (U.S. Only)

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SERVICE AND MAINTENANCE
Mediation/Arbitration Program (for
Canada only)If you feel that the efforts by Volvo and the
retailer to resolve a factory-related vehicle service
concern have been unsatisfactory, Volvo Car
Canada Limited participates in an impartial third
party mediation/ arbitration program administered
by the Canadian Motor Vehicle Arbitration Plan
(CAMVAP).
The CAMVAP program is a straightforward
alternative to resolve a disagreement when all
other efforts to produce a settlement have failed.
This procedure is without cost to you and is
designed to eliminate the need for lengthy and
expensive legal proceedings.
In the CAMVAP program, impartial third-
party arbitrators conduct hearings at mutually
convenient times and places in an informal
environment. These impartial arbitrators review
the positions of the parties, make decisions and,
where appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair and
final as the arbitrator’s award is binding on both
you and Volvo Car Canada Limited. The CAMVAP
services are available in all Canadian territories
and provinces. For more information, without
charge or obligation, call your CAMVAP provincial
administrator directly at 1-800-207-0685, or visit
their website at
www.camvap.ca.
2019 Service and Maintenance
RequirementsCustomer Preparation ServiceYour Volvo has received a comprehensive
Customer Preparation Service. Your retail
facility has performed a Customer Preparation
Service which includes a complete inspection
and servicing of your vehicle. The Customer
Preparation Service (CPS) is a key part of a
comprehensive maintenance schedule developed
by Volvo for your vehicle.Oil and Filter Change IntervalThe correct oil and filter interval is every 10,000
miles = 16,000 km or 12 months WHICHEVER
COMES FIRST. For service intervals beyond
150,000 miles/240,000 kilometers, please
consult your authorized Volvo retailer.Cabin Air Filter All Models• Replacement every 20,000 miles (32,000 km)
• Replace at least once a year or more often in
heavy traffic and dirty/dusty areas.Maintenance SchedulingMaintenance intervals have usually been
determined by accumulated mileage. As
driving conditions and operational demands
differ, these factors have a major influence on
routine maintenance. For these reasons Volvo
recommends that your maintenance schedule
services and oil filter changes be based on a combination of time and
mileage.
The Text Window in the instrument panel will
display a message when vehicle maintenance is
required.
1st display when maintenance interval is near:
“Book time for maintenance”
2nd display when maintenance is required: “Time
for regular maintenance”
3rd display when maintenance is overdue:
“Maintenance overdue”
The MINIMUM SCHEDULED MAINTENANCE,
for which you are responsible, begins at 10,000
miles = 16,000 km or every 12 months whichever
comes first.
Volvo recommends that you bring your vehicle
in for service at least once a year regardless of
mileage. For service intervals beyond 150,000
miles/240,000 kilometers, consult your authorized
Volvo retailer.
A maintenance Service Operations Chart details
these service requirements. They are listed by
engine type with required emission related service
indicated. See the article “Maintenance Service
Operations” in this booklet.
Service SupportDiscuss your vehicle’s special servicing needs
with your Volvo Retail Facility’s Service Staff. They
can tailor a maintenance program based on your
requirements. Your Volvo Retailer has access to


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SERVICE AND MAINTENANCEthe latest up-to-date technical information, special
tools, and advanced training for their technicians.
This support is an important advantage to you,
the Volvo owner, as systems become more
sophisticated and intricate.
Servicing your Volvo should be done at your
convenience. Therefore, plan to make your
appointments ahead of time so that your retailer
can schedule the right personnel and equipment
to be available for the work your Volvo requires.
Should you have any questions concerning
service, parts, or warranty coverage, your Volvo
retailer will be happy to answer them for you.
Should you require additional information, they can
further assist you by contacting Volvo’s Regional
personnel for clarification.
Remember – you should always exercise your right
to:
• Receive an estimate of costs before any repair
work is performed;
• Receive prior notification of any additional
repairs;
• Receive a copy of the repair order, including
those for warranty repairs;
• Review repairs completed under warranty.
ServicingItems you should check at regular
maintenance intervals and periodically when
refueling:
• Engine oil level
• Coolant level
• Washer fluid
• Tire inflation pressure
• Brake and clutch system fluid levels
• Exterior lights (headlights, turn-signals, etc.)
Fuel requirementsConsult your Owner’s Manual for fuel
requirements.Octane RatingTOP TIER Detergent Gasoline
Volvo endorses the use of “TOP TIER Detergent
Gasoline” where available to help maintain engine
performance and reliability. TOP TIER Detergent
Gasoline meets a new standard jointly established
by leading automotive manufactures to meet the
needs of today’s advanced engines. Qualifying
gasoline retailers (stations) will, in most cases,
identify their gasoline as having met the “TOP
TIER Detergent Gasoline” standards.
NOTE
Information about TOP TIER Detergent
Gasoline is available at www.toptiergas.com. 

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SERVICE AND MAINTENANCE
NOTE
Some U.S. and Canadian gasolines contain
an octane enhancing additive called
methylcyclopentadienyl manganese tricarbonyl
(MMT). If such fuels are used, your Emission
Control System performance may be affected,
and the Check Engine Light (malfunction
indicator lamp) located on your instrument
panel may light. If this occurs, please return
your vehicle to an authorized Volvo retailer for
service.Gasoline containing alcohol and ethers
(oxygenated fuels)Some fuel suppliers sell gasoline containing
“oxygenates” which are usually alcohols or ethers.
In some areas, state or local laws require that the
service pump be marked indicating use of alcohols
or ethers. However, there are areas in which the
pumps are unmarked. If you are not sure whether
there is alcohol or ethers in the gasoline you buy,
check with the service station operator. To meet
seasonal air quality standards, some areas require
the use of “oxygenated” fuel.
Methanol
Do not use gasolines containing methanol (methyl
alcohol, wood alcohol). This practice can result in
vehicle performance deterioration and can damage critical parts in the fuel system. Such damage may
not be covered under the New Vehicle Limited
Warranty.
Volvo allows the use of the following “oxygenated”
fuels; however, the octane ratings listed in your
owner’s manual must still be met.
Alcohol – Ethanol
Fuels containing up to 10% ethanol by volume
may be used. Ethanol may also be referred to as
Ethyl alcohol, or “Gasohol.”
Ethers – MTBE
Fuels containing up to 15% MTBE may be used.
Engine oilThis vehicle comes from the factory with synthetic
oil.Oil specificationsFull synthetic engine oil meeting the minimum
ACEA A5/B5 must be used. Lower quality oils
may not offer the same fuel economy, engine
performance, or engine protection.
Volvo recommends:Oil additives must not be used. 

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SERVICE AND MAINTENANCE
Oil viscosity
Incorrect viscosity oil can shorten engine life under
normal use. SAE 5W-30 will provide good fuel
economy and engine protection. See the viscosity
chart.Viscosity chartExtreme engine operation
Volvo oil VCC RBS0-2AE/SAE 0W20 is
recommended for extreme driving conditions.
Turbocharger Operating TipsIn order to maximize the efficiency and operation
of your vehicle, the following points should be
observed:
1. Oil change and filter replacement every
10,000 miles/16,000 km, or at a time interval
based on the type of driving and conditions as
detailed in your Owner’s Manual. You should
maintain a record of these services (repair
order receipts).
2. Do not use engine oil additives as they
may adversely affect the engine.
CAUTION
Never race the engine immediately after
starting. Oil flow may not reach some
lubricating points fast enough to prevent
turbocharger damage.
Before switching off the engine, let it operate
at idle for a short time to allow the spinning of
the turbocharger compressor’s turbine vanes to
slow. After hard driving, this idle time should last
a couple of minutes, during which the vanes will
slow and the compressor will cool down while
still receiving oil lubrication. If the turbine vanes
are spinning at high speeds when the engine is
switched off, there is a great risk of heat damage
and/or turbine seizure due to lack of lubrication.Do not race the engine just prior to switching
off!

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SERVICE AND MAINTENANCEMaintenance Service OperationsNon-hybrid models onlyService operation Schedule of services
All Non-hybrid
Modelsmiles x 1000 10 20 30 40 50 60 70 80 90 100 110 120 130 140 150
km x 1000 16 32 48 64 80 96 112 128 144 160 176 192 208 224 240
Engine
Engine oil and filter, replaceXXXXXXXXXXXXXXX
Engine/Transmission/Timing gear check
for leaks
A
XXXXXXX
Service Reminder Indicator (SRI), resetXXXXXXXXXXXXXXX
Fuel lines and fuel filter, check for leakage
and damageXXX
Engine Air cleaner (ACL), clean the air
cleaner housing/replace filter
B. XXX
Spark plugs, replaceXX
Engine coolant check & adjust antifreeze
rating & anti-corrosion agentXXXXXXXXXXXXXXX
Accessory drive belt, belt tensioner & idler
pulley, replace
C
X
Timing belt tensioner & idler pulley, replace
C
X
Steering, Front and Rear Suspension
Power steering fluid level, check/adjustXXXXXXXXXXXXXXX

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SERVICE AND MAINTENANCE
Service operation Schedule of services
All Non-hybrid
Modelsmiles x 1000 10 20 30 40 50 60 70 80 90 100 110 120 130 140 150
km x 1000 16 32 48 64 80 96 112 128 144 160 176 192 208 224 240
Spare tire check for damage, wear, and tire
pressure
I
XXXXXXXXXXXXXXX
Check and replace parts or software, as required by Volvo Car USA, LLC, that are covered under the terms of the Volvo New Car Warranty.
A In the event of a leak from the transmission, check the oil level.
B May be necessary to change more frequently when driving in dusty/dirty areas.
C Replace at 150,000 miles/240,000 kilometers or 10 years, whichever comes first.
D Check automatic transmission fluid level only if an external leak is identified. Volvo recommends changing transmission fluid every 50,000 miles/80,000 kilometers, only on vehicles used for towing,
or when a message appears in the instrument panel text window.
E Only check the level if there is leakage.
F Recommended to replace at least once a year or more often in heavy traffic or dirty/dusty areas.
G Recommended to replace every 3 years or 40,000 miles (if driven in mountainous areas or humid climates – every one year) at owner’s request.
H Check expiration date label every four years for replacement date on vehicles with this equipment.
I Check spare tire pressure (where applicable) every two years or every 40,000 miles/64,000 kilometers.


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SERVICE AND MAINTENANCEHybrid models onlyService operation Schedule of services
Hybrid Models miles x 1000 10 20 30 40 50 60 70 80 90 100 110 120 130 140 150
km x 1000 16 32 48 64 80 96 112 128 144 160 176 192 208 224 240
Engine
Engine oil and filter, replaceXXXXXXXXXXXXXXX
Engine/Transmission/Timing gear check
for leaks
A
XXXXXXX
Service Reminder Indicator (SRI), resetXXXXXXXXXXXXXXX
Fuel lines and fuel filter, check for leakage
and damageXXX
Engine Air cleaner (ACL), clean the air
cleaner housing/replace filter
B.XXX
Spark plugs, replaceXX
Engine coolant check & adjust antifreeze
rating & anti-corrosion agentXXXXXXXXXXXXXXX
Accessory drive belt, belt tensioner & idler
pulley, replace
C
X
Timing belt tensioner & idler pulley, replace
C
X
Steering, Front and Rear Suspension
Power steering fluid level, check/adjustXXXXXXXXXXXXXXX 

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SERVICE AND MAINTENANCE
Service operation Schedule of services
Hybrid Models miles x 1000 10 20 30 40 50 60 70 80 90 100 110 120 130 140 150
km x 1000 16 32 48 64 80 96 112 128 144 160 176 192 208 224 240
Tire inflator kit
H
Check and replace parts or software, as required by Volvo Car USA, LLC, that are covered under the terms of the Volvo New Car Warranty.A In the event of a leak from the transmission, check the oil level.
B May be necessary to change more frequently when driving in dusty/dirty areas.
C Replace at 150,000 miles/240,000 kilometers or 10 years, whichever comes first.
D Check automatic transmission fluid level only if an external leak is identified. Volvo recommends changing transmission fluid every 50,000 miles/80,000 kilometers, only on vehicles used for towing,
or when a message appears in the instrument panel text window.
E Only check the level if there is leakage.
F Recommended to replace at least once a year or more often in heavy traffic or dirty/dusty areas.
G Recommended to replace every 3 years or 40,000 miles (if driven in mountainous areas or humid climates – every one year) at owner’s request.
H Check expiration date label every four years for replacement date on vehicles with this equipment.

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SERVICE AND MAINTENANCEMaintenance/Service recordsThe following pages contain the service interval
records section.A Word About Your Service Records After each service is performed, your authorized
Volvo retailer will validate the appropriate record
section by entering the date serviced, mileage,
representative signature, and the retailer stamp.
NOTE
It is your responsibility, and extremely important
for you to retain documentation of all service or
warranty repairs to your Volvo (including work
performed by you as well as by non-authorized
repair facility), in the event that questions
regarding warranty coverage arise.Volvo Genuine Parts... Keep Your Volvo a
VolvoRegardless of where you service your Volvo, make
sure Volvo Genuine Parts are used to assure the
safety and high quality of your vehicle.
From oil filters to replacement lamps, from
complete assemblies to useful accessories, all
Volvo Genuine Parts are rigorously tested to
ensure the reliability and durability you have come
to expect from Volvo products.
You won’t have to worry about compromising the
special safety features originally built into your
Volvo when you insist on using only Volvo Genuine
Parts for all service, maintenance, and repairs
performed on your vehicle.Volvo Genuine Parts are available at authorized
Volvo retailers located throughout North America.
Experienced and knowledgeable people will help
you be certain that your Volvo remains a Volvo.
Maintenance Service No. 1Carried out
miles/km
Date
MileageRetailer Authorized Signature
SIGNATURE
Retailer Stamp
STAMP