VOLVO V60 CROSS COUNTRY 2017 Owner´s Manual

INTRODUCTION
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19
operation in the U.S., Canada and other countries.
• All information, illustrations and specifica-tions contained in this manual are based onthe latest product information available at thetime of publication. Please note that somevehicles may be equipped differently,depending on special legal requirements.Optional equipment described in this manualmay not be available in all markets.
• Some of the illustrations shown are genericand may not depict the exact model forwhich this manual is intended.
• Volvo reserves the right to make modelchanges at any time, or to change specifica-tions or design without notice and withoutincurring obligation.
Related information
•
Information on the Internet (p. 21)
• Volvo and the environment (p. 23)
• Important warnings (p. 24)
Change of ownership
When the vehicle changes owners, all personal settings should be reset to the factory defaults.
To reset, press the MY CAR button in the center
console followed by OK/MENU and select
SettingsReset to factory settings.
User data e.g., for apps, the web browser and for personal settings in menus such as the climatesystem and vehicle settings should be reset tofactory defaults. For vehicles equipped with the optional Volvo On Call with Sensus Connect (VOC), personal set-tings stored in the vehicle should be deleted, seeChanging ownership of a vehicle with Volvo OnCall.
Related information
• Volvo ID (p. 22)
Crash event data
This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR isto record, in certain crash or near crash-like sit-uations, such as an air bag deployment or hittinga road obstacle, data that will assist in under-standing how a vehicle's systems performed.The EDR is designed to record data related tovehicle dynamics and safety systems for a shortperiod of time, typically 30 seconds or less. TheEDR in this vehicle is designed to record suchdata as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passengersafety belts were buckled/fastened;
• How far (if at all) the driver was depressingthe accelerator and/or brake pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better understand-ing of the circumstances in which crashes andinjuries occur. EDR data are recorded by your vehicle only if a non-trivial crash situation occurs; no data arerecorded by the EDR under normal driving condi-tions and the EDR never registers who is drivingthe vehicle or the location of a crash or a nearcrash-like situation. However, other parties, suchas law enforcement, could combine the EDR datawith the type of personally identifying data rou-

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INTRODUCTION
20tinely acquired during a crash investigation. To read data recorded by an EDR, special equipmentis required, and access to the vehicle or the EDRis needed. Furthermore, your vehicle is equipped with a number of computers whose task is to continu-ously control and monitor the vehicle

INTRODUCTION
* Option/accessory, for more information, see Introduction.21
quality of these used parts may also have been affected due to environmental exposure.
Related information
•
Important warnings (p. 24)
• Information on the Internet (p. 21)
• Contacting Volvo (p. 15)
Information on the Internet
Additional information regarding your vehicle can
be found at www.volvocars.com.
Support on the InternetGo to support.volvocars.com or use the QR code below to visit the site, which is available in mostmarkets.
QR code to the support site
The information on the support site is searchable and is grouped into different categories. Itincludes support for e.g., Internet-based servicesand functions, Volvo On Call (VOC), the naviga- tion system * and apps. Video and step-by-step
instructions explain various procedures such as how to connect the vehicle to the Internet via acell phone.
Downloadable information
Maps
Sensus Navigation system * maps can be down-
loaded from the support site.
Mobile apps
For certain model year 2014 and 2015 Volvos, the owner's manual is available in the form of an app. The VOC * app can also be found here.
Owner's manuals for earlier model Volvos
Owner's manuals for earlier model Volvos are available in PDF format. Quick Guides and sup-plements can also be found on the support site.Select a model and a model year and downloadthe desired information.
ContactContact information for customer support and thenearest Volvo retailer are available on the site.
Related information
• About this manual (p. 15)
• Contacting Volvo (p. 15)

INTRODUCTION
* Option/accessory, for more information, see Introduction.
22
Volvo ID
This is your personal ID that can be used to access a number of services 1
Creating a Volvo IDTo create a Volvo ID, provide your personal email address and then follow the instructions providedin the email that you will receive from Volvo. Thiscan be done from: •
From an Internet-connected vehicle: Enter your email address in the app that requires aVolvo ID and follow the instructions provides or press the Internet connect (
) button on
the center console and select Apps,Settings and follow the instructions provi-
ded.
• Volvo On Call (VOC
*): download the latest
version of the VOC app and create a Volvo ID on the start page.
Open Source Software Notice
The systems in your Volvo contain certain free/ open source and other software.
This product uses certain free / open source and other software originating from third parties, thatis subject to the GNU General Public Licenseversion 2 and 3 (GPLv2/GPLv3), GNU LesserGeneral Public License version 3 (LGPLv3), TheFreeType Project License (“FreeType License”)and other different and/or additional copyrightlicenses, disclaimers and notices. The links howto access the exact terms of GPLv2, GPLv3,LGPLv3, and the other open source softwarelicenses, disclaimers, acknowledgements andnotices are provided to you below. Please refer tothe exact terms of the relevant License, regardingyour rights under said licenses. Volvo CarCorporation (VCC) offers to provide the sourcecode of said free/open source software to youfor a charge covering the cost of performing suchdistribution, such as the cost of media, shippingand handling, upon written request. Pleasecontact your nearest Volvo retailer. This offer is valid for a period of at least three (3) years from the date of the distribution of thisproduct by VCC / or for as long as VCC offersspare parts or customer support. Portions of this product uses software copyrighted
© v2.4.3/2010 The FreeTypeProject
(www.freetype.org). All rights reserved. This product includes software under following licenses: GPL v2 : http://www.gnu.org/licenses/old- licenses/gpl-2.0.html
• Linux kernel (merge between MontaVista2.6.31 kernel and kernel fromL2.6.31_MX51_ER_1007 BSP)
• uBoot (based on v2009.08)
• busybox (based on version 1.13.2.)
GCC runtime library exception: http://www.gnu.org/licenses/gcc-exception.html
• libgcc_s.so.1
LGPL v3: http://www.gnu.org/licenses/lgpl.html • Libc.so.6, libpthread.so.0, Librt.so.1
The FreeType Project License: http:// www.freetype.org/FTL.TXT
• libfreetype.so.6 (version 2.4.3)
Related information
•
About this manual (p. 15)
1
These services vary and may be subject to change. Consult your Volvo retailer.

INTRODUCTION
23
Volvo and the environment Volvo is committed to the well being of its cus- tomers. As a natural part of this commitment, wecare about the environment in which we all live.Concern for the environment means an everydayinvolvement in reducing our environmentalimpact.
Volvo's environmental activities are based on a holistic view, which means we consider the over-all environmental impact of a product throughoutits complete life cycle. In this context, design, pro-duction, product use, and recycling are all impor-tant considerations. In production, Volvo haspartly or completely phased out several chemicalsincluding CFCs, lead chromates, asbestos, andcadmium; and reduced the number of chemicalsused in our plants 50% since 1991. Volvo was the first in the world to introduce into production a three-way catalytic converter with aLambda sond, now called the heated oxygen sen-sor, in 1976. The current version of this highlyefficient system reduces emissions of harmfulsubstances (CO, HC, NOx) from the exhaust pipeby approximately 95 – 99% and the search toeliminate the remaining emissions continues.Volvo is the only automobile manufacturer tooffer CFC-free retrofit kits for the air conditioningsystem of all models as far back as the 1975model 240. Advanced electronic engine controlsand cleaner fuels are bringing us closer to ourgoal. In addition to continuous environmentalrefinement of conventional gasoline-poweredinternal combustion engines, Volvo is activelylooking at advanced technology alternative-fuelvehicles. When you drive a Volvo, you become our partner in the work to lessen the car's impact on theenvironment. To reduce your vehicle's environ-mental impact, you can:
• Maintain proper air pressure in your tires.Tests have shown decreased fuel economywith improperly inflated tires.
• Follow the recommended maintenanceschedule in your Warranty and ServiceRecords Information booklet.
• Drive at a constant speed whenever possible.
• See a trained and qualified Volvo servicetechnician as soon as possible for inspectionif the check engine (malfunction indicator)light illuminates, or stays on after the vehiclehas started.
• Properly dispose of any vehicle-related wastesuch as used motor oil, used batteries, brakepads, etc.
• When cleaning your vehicle, please use gen-uine Volvo car care products. All Volvo carcare products are formulated to be environ-mentally friendly.
FSC ®
The FSC
®
(Forest Stewardship Council ®
) symbol
indicates that the wood pulp used in this publica- tion comes from FSC ®
certified forests and other
responsible sources.
Related information
• Economical driving (p. 291)
• Tires – tire economy (p. 302)

INTRODUCTION
24
Important warnings
Please keep the following warnings in mind when operating/servicing your vehicle.
Driver distractionA driver has a responsibility to do everything pos- sible to ensure his or her own safety and thesafety of passengers in the vehicle and otherssharing the roadway. Avoiding distractions is partof that responsibility. Driver distraction results from driver activities that are not directly related to controlling the vehiclein the driving environment. Your new Volvo is, orcan be, equipped with many feature-rich enter-tainment and communication systems. Theseinclude hands-free cellular telephones, navigationsystems, and multipurpose audio systems. Youmay also own other portable electronic devicesfor your own convenience. When used properlyand safely, they enrich the driving experience.Improperly used, any of these could cause a dis-traction. For all of these systems, we want to provide the following warning that reflects the strong Volvoconcern for your safety. Never use these devicesor any feature of your vehicle in a way that dis-tracts you from the task of driving safely. Distrac-tion can lead to a serious accident. In addition tothis general warning, we offer the following guid-ance regarding specific newer features that maybe found in your vehicle:
WARNING
• Never use a hand-held cellular telephone while driving. Some jurisdictions prohibitcellular telephone use by a driver whilethe vehicle is moving.
• If your vehicle is equipped with a naviga-tion system, set and make changes toyour travel itinerary only with the vehicleparked.
• Never program your audio system whilethe vehicle is moving. Program radio pre-sets with the vehicle parked, and use yourprogrammed presets to make radio usequicker and simpler.
• Never use portable computers or per-sonal digital assistants while the vehicleis moving.
Accessory installation
•We strongly recommend that Volvo owners install only genuine, Volvo-approved acces-sories, and that accessory installations beperformed only by a trained and qualifiedVolvo service technician.
• Genuine Volvo accessories are tested toensure compatibility with the performance,safety, and emission systems in your vehicle.Additionally, a trained and qualified Volvoservice technician knows where accessoriesmay and may not be safely installed in yourVolvo. In all cases, please consult a trained and qualified Volvo service technician beforeinstalling any accessory in or on your vehicle.
• Accessories that have not been approved byVolvo may or may not be specifically testedfor compatibility with your vehicle. Addition-ally, an inexperienced installer may not befamiliar with some of your car's systems.
• Any of your car's performance and safetysystems could be adversely affected if youinstall accessories that Volvo has not tested,or if you allow accessories to be installed bysomeone unfamiliar with your vehicle.
• Damage caused by unapproved or improperlyinstalled accessories may not be covered byyour new vehicle warranty. See your Warrantyand Service Records Information booklet formore warranty information. Volvo assumes noresponsibility for death, injury, or expensesthat may result from the installation of non-genuine accessories.
Related information
•
About this manual (p. 15)
• Volvo Structural Parts Statement (p. 20)

INTRODUCTION
25
Volvo On Call Roadside Assistance Your new Volvo comes with a four year ON CALL roadside assistance.
Additional information, features, and benefits of this program are described in a separate informa-tion package in your glove compartment. If you require assistance, dial: In the U.S. 1-800-638-6586 (1-800-63-
VOLVO)In Canada 1-800-263-0475
NOTE
Some vehicles may be equipped with Volvo On Call with Sensus Connect , which
will allow access to the call center and addi- tional features directly from the vehicle. Thisis in addition to the Volvo On Call RoadsideAssistance program mentioned above. Volvo On Call with Sensus Connect will be
a customer pay subscription offer after an ini- tial complimentary trial period.
Related information
• Information on the Internet (p. 21)
Technician certification
In addition to Volvo factory training, Volvo sup- ports certification by the National Institute forAutomotive Service Excellence (A.S.E.).
Certified technicians have demonstrated a high degree of competence in specific areas. Besidespassing exams, each technician must also haveworked in the field for two or more years before acertificate is issued. These professional techni-cians are best able to analyze vehicle problemsand perform the necessary maintenance proce-dures to keep your Volvo at peak operating con-dition.

S A F E T Y

SAFETY
28
Occupant safety Safety is Volvo's cornerstone.
Volvo's concern for safetyOur concern for safety dates back to 1927 when the first Volvo rolled off the production line.Three-point seat belts (a Volvo invention), safetycages, and energy-absorbing impact zones weredesigned into Volvo vehicles long before it wasfashionable or required by government regulation. We will not compromise our commitment to safety. We continue to seek out new safety fea-tures and to refine those already in our vehicles.You can help. We would appreciate hearing yoursuggestions about improving automobile safety.We also want to know if you ever have a safetyconcern with your vehicle. Call us in the U.S. at:1-800-458-1552 or in Canada at:1-800-663-8255.
Occupant safety reminders
How safely you drive doesn't depend on how old you are but rather on:
• How well you see.
• Your ability to concentrate.
• How quickly you make decisions understress to avoid an accident.
The following suggestions are intended to helpyou cope with the ever changing traffic environ-ment. •
Never drink and drive.
• If you are taking any medication, consult yourphysician about its potential effects on yourdriving abilities.
• Take a driver-retraining course.
• Have your eyes checked regularly.
• Keep your windshield and headlights clean.
• Replace wiper blades when they start toleave streaks.
• Take into account the traffic, road, andweather conditions, particularly with regard tostopping distance.
• Never send text messages while driving.
• Refrain from using or minimize the use of acell phone while driving.
Related information
• Recall information (p. 28)
• Reporting safety defects (p. 29)
Recall information Information regarding recalls or other service campaigns is available on our website atwww.volvocars.com/us/.
On our website, select the tab YOUR VOLVO and the heading RECALL INFORMATION will be dis-played at the lower left side of the screen. Enteryour Vehicle Identification Number for your vehi-cle (found at the base of the windshield). If yourvehicle has any open Recalls, they will be dis-played on this page.
Volvo customers in Canada
For any questions regarding open recalls for your vehicle, please contact your authorized Volvoretailer. If your retailer is unable to answer yourquestions, please contact Volvo Customer Rela-tions at 905 695-9626, Monday through Friday,8:30 A.M. to 5:00 P.M. EST or by e-mail [email protected]. You may also write us at: Volvo Cars of CanadaNational Customer Service9130 Leslie Street, Suite 101Richmond Hill, Ontario L4B 0B9
Related information
•Occupant safety (p. 28)
• Reporting safety defects (p. 29)