maintenance VOLVO XC60 TWIN ENGINE 2020 Owner's Manual

STARTING AND DRIVING
410
Braking on wet roadsProlonged driving in heavy rain without brak- ing may cause braking effect to be slightlydelayed the first time the brakes are applied.
This may also occur after washing the vehicle. It will then be necessary to apply greater pres-sure to the brake pedal. You should thereforemaintain a greater distance to the vehicleahead. Firmly apply the brakes after washing the vehicle or driving on wet roads. This helpswarm up the brake discs, enabling them to drymore quickly and protecting them against cor-rosion. Consider the current traffic situationwhen braking.
Related information
Brakes (p. 407)
Braking on salted roads (p. 410)
Braking on salted roads
When driving on salted roads, a layer of salt may form on the brake discs and brake pads.
This could increase stopping distance. Main- tain an extra large safety distance to the vehi-cle ahead. Make sure to also:
Apply the brakes from time to time to helpremove salt. Make sure braking does notpose a risk to any other road users.
Gently apply the brakes when you havefinished driving and before driving again.
Related information
Brakes (p. 407)
Braking on wet roads (p. 410)
Maintenance of the brake system
Regularly check the brake system compo- nents for wear.
To keep the vehicle as safe and reliable as possible, follow the Volvo service schedulespecified in the Warranty and MaintenanceRecords Information booklet. After replacingbrake pads and brake discs, braking effect isnot adapted until they are "broken in" by driv-ing a few hundred kilometers (miles). Com-pensate for the reduced braking effect byapplying greater pressure to the brake pedal.Volvo recommends only using brake padsapproved for your Volvo.
CAUTION
The brake system's components should be regularly checked for wear. Contact a workshop for advice on how to do this or let a workshop perform theinspection - an authorized Volvo workshopis recommended.
Related information
Brakes (p. 407)

WHEELS AND TIRES
544
Uniform Tire Quality GradingALL PASSENGER VEHICLE TIRES MUST CONFORM TO FEDERAL SAFETYREQUIREMENTS IN ADDITION TO THESEGRADES .
Quality grades can be found, where applica- ble, on the tire sidewall between the treadshoulder and maximum section width. Forexample: Treadwear 200 Traction AA Temperature A
TREADWEARThe treadwear grade is a comparative rating based on the wear rate of the tire when testedunder controlled conditions on a specifiedgovernment test course. For example, a tiregraded 150 would wear one and one half (1 ½)times as well on the government course as atire graded 100. The relative performance oftires depends upon the actual conditions oftheir use, however, and many depart signifi-cantly from the norm due to variation in drivinghabits, maintenance practices and differencesin road characteristics and climate.
TRACTIONThe traction grades, from highest to lowest,are AA, A, B, and C, as measured under con-trolled conditions on specified governmenttest surfaces of asphalt and concrete. A tiremarked C may have poor traction perform-ance.
WARNING
The traction grade assigned to this tire is based on braking (straight-ahead) tractiontests and is not a measure of cornering(turning) traction.
TEMPERATUREThe temperature grades are A (the highest), B, and C, representing the tire's resistance to thegeneration of heat and its ability to dissipateheat when tested under controlled conditionson a specified indoor laboratory test wheel.Sustained high temperature can cause thematerial of the tire to degenerate and reducetire life, and excessive temperature can lead tosudden tire failure. The grade C correspondsto a minimum level of performance that allpassenger vehicle tires must meet under theFederal Motor Safety Standard No. 109.Grades B and A represent higher levels of per-formance on the laboratory test wheel thanthe minimum required by law.
WARNING
The temperature grade for this tire is estab- lished for a tire that is properly inflated andnot overloaded. Excessive speed, under-inflation, or excessive loading, either sepa-rately or in combination, can cause heatbuildup and tire failure.
Related information
Tires (p. 538)
Tire sidewall designations (p. 542)

WHEELS AND TIRES
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Recommended tire pressure
The tire pressure placard on the driver's side B pillar (between the front and the rear door)indicates tire pressure for different loads andspeed conditions.
The decal specifies the designation for the fac- tory-mounted tires on the vehicle, as well asload limits and inflation pressures.
Related information
Checking tire pressure (p. 545)
Approved tire pressure (p. 665)
Tire pressure monitoring system
*
The tire pressure monitoring system 6
pro-
vides a warning symbol in the instrument panel if pressure is too low in one or moretires.
This symbol illuminates to indicate low inflation pressure. If there is a system malfunction, the inflation pressure warning symbol
will flash for approximately one minute andthen glow steadily.
System descriptionThe tire pressure monitoring system measures differences in rotational speed between thewheels through the ABS system to determineif the tires are properly inflated. If inflationpressure in a tire is too low, its diameter (andconsequently its rotational speed) changes. Bycomparing the tires with each other, the sys-tem can determine if the pressure in one ormore tires is too low.
General information about the tire pressure monitoring system
In the following description, the tire monitor- ing system is generally referred to as TPMS. Each tire, including the spare (if provided) 7
should be checked monthly when cold and inflated to the inflation pressure recom- mended by the vehicle manufacturer on thevehicle placard or tire inflation pressure label.(If your vehicle has tires of a different size thanthe size indicated on the vehicle placard or tireinflation pressure label, you should determinethe proper tire inflation pressure for thosetires.) As an added safety feature, your vehicle has been equipped with a tire pressure monitoringsystem (TPMS) that illuminates a low tirepressure telltale when one or more of yourtires is significantly under-inflated. Accord-ingly, when the low tire pressure telltale illumi-nates, you should stop and check your tires assoon as possible, and inflate them to theproper pressure. Driving on a significantly under-inflated tire causes the tire to overheat and can lead to tirefailure. Under-inflation also reduces fuel effi-ciency and tire tread life, and may affect thevehicle's handling and stopping ability. Pleasenote that the TPMS is not a substitute forproper tire maintenance, and it is the driver'sresponsibility to maintain correct tire pressure,even if under-inflation has not reached thelevel to trigger illumination of the TPMS lowtire pressure telltale. Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when
6
Tire Pressure Monitoring System (TPMS)
7 Not available on all models.

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WHEELS AND TIRES
* Option/accessory.
548 the system is not operating properly. The TPMS malfunction indicator is combined withthe low tire pressure telltale. When the systemdetects a malfunction, the telltale will flash forapproximately one minute and then remaincontinuously illuminated. This sequence willcontinue upon subsequent vehicle start-ups aslong as the malfunction exists. When the mal-function indicator is illuminated, the systemmay not be able to detect or signal low tirepressure as intended. TPMS malfunctions may occur for a variety of reasons, including the installation of replace-ment or alternate tires or wheels on the vehi-cle that prevent the TPMS from functioningproperly. Always check the TPMS malfunction telltale after replacing one or more tires or wheels onyour vehicle to ensure that the replacement oralternate tires and wheels allow the TPMS tocontinue to function properly.
Messages in the instrument panelIf tire pressure is too low, the low tire pressurewarning symbol is shown in the instrumentpanel along with a message. Check the infla- tion pressure in the
Car Status app in the
center display.
Tire pressure low Check Car Status
app in center display
Tire pressure system Temporarily
unavailable
Tire pressure system Service required
To keep in mind
Always save the new inflation pressure in the system after changing a tire or adjust-ing the inflation pressure.
If you switch to a tire of another size thanthe factory-mounted tires, the systemmust be reset by storing a new inflationpressure for these tires to avoid falsewarnings.
If a spare wheel 8
is used, it is possible that
the tire pressure monitoring system willnot work correctly due to the differencesbetween the wheels.
The system does not replace the need forregular tire inspection and maintenance.
It is not possible to deactivate the tirepressure monitoring system.
WARNING
Incorrect inflation pressure could lead to tire failure, which could cause thedriver to lose control of the vehicle.
The system cannot predict sudden tiredamage.
Related information
Recommended tire pressure (p. 547)
Viewing tire pressure status in the center display
* (p. 550)
Action when warned of low tire pressure (p. 551)
Saving a new inflation pressure in the monitoring system
* (p. 549)
8
Not available on all models.

MAINTENANCE AND SERVICE
590
Volvo's service program To keep the vehicle as safe and reliable as possible, follow the Volvo service schedulespecified in the Warranty and MaintenanceRecords Information booklet.
WARNING
California Proposition 65 Operating, servicing and maintaining a pas- senger vehicle can expose you to chemi-cals including engine exhaust, carbon mon-oxide, phthalates, and lead, which areknown to the State of California to causecancer and birth defects or other reproduc-tive harm. To minimize exposure, avoidbreathing exhaust, do not idle the engineexcept as necessary, service your vehicle ina well ventilated area and wear gloves orwash your hands frequently when servicingyour vehicle. For more information go towww.P65Warnings.ca.gov/passenger-vehicle.
Volvo recommends having an authorized Volvo workshop perform service and mainte-nance. Volvo workshops have the staff, serviceliterature and special tools that can providethe highest quality of service.
CAUTION
To ensure the Volvo warranty is not invali- dated, check and follow the Warranty andService Records Information booklet.
Service and repairsService the vehicle regularly. Follow Volvo's recommended service intervals. Detailed inspection and repairs may only be performed by an authorized workshop.
WARNING
Do not make any repairs on this vehicle yourself. Electrical cables and/or compo-nents that have come loose may only becorrected by an authorized workshop – anauthorized Volvo workshop is recom-mended.
IntroductionThe maintenance services contain several checks that require special instruments andtools and therefore must be performed by aqualified technician. To keep your Volvo in topcondition, specify time-tested and provenGenuine Volvo Parts and Accessories.
The Federal Clean Air Act - U.S.
The Federal Clean Air Act requires vehicle manufacturers to furnish written instructionsto the ultimate purchaser to assure the properservicing and function of the components thatcontrol emissions. These services, which arelisted in the "Warranty and Service RecordsInformation" booklet, are not covered by thewarranty. You will be required to pay for laborand material used.
Maintenance
Your Volvo passed several major inspections before it was delivered to you, in accordancewith Volvo specifications. The maintenanceprocedures outlined in the Warranty and Serv-ice Records Information booklet, many ofwhich will positively affect your vehicle's emis-sions, should be performed as indicated. It isrecommended that receipts for vehicle emis-sion maintenance be retained in case ques-tions arise concerning maintenance. Inspec-tion and maintenance should also be per-formed anytime a malfunction is observed orsuspected.

MAINTENANCE AND SERVICE
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591
Applicable warranties - U.S./Canada
In accordance with applicable U.S. and Cana- dian regulations, the following list of warran-ties is provided. New Vehicle Limited Warranty
Parts and Accessories Limited Warranty
Corrosion Protection Limited Warranty
Seat Belt and Supplemental Restraint Systems Limited Warranty
Emission Design and Defect Warranty
Emission Performance Warranty
These are federal warranties; other warrantiesare provided as required by state/provinciallaw. Refer to your separate Warranty andService Records Information booklet fordetailed information concerning each of thewarranties.
Periodic maintenance helps minimize emissions
NOTE
Refer to your Service and Warranty Booklet for a comprehensive serviceand maintenance schedule up to240,000 km (150,000 miles). Thisprogram contains inspections and ser-vices necessary for the proper functionof your vehicle and includes compo-nents that affect vehicle emissions.
The Warranty and Service RecordsInformation booklet also containsdetailed information concerning thewarranties that apply to your vehicle.
On-board Diagnostic SystemOBD II is part of your vehicle's computerized engine management system. It stores diag-nostic information about your vehicle's emis-sion controls. It can light the Check Enginelight (MIL) if it detects an emission control"fault." A "fault" is a component or systemthat is not performing within an expectedrange. A fault may be permanent or temporary.OBD II will store a message about any fault.
Emission inspection readiness
How do states use
OBD II for emission
inspections?
Many states connect a computer directly to a vehicle's OBD II system. The inspector canthen read "faults." In some states, this type ofinspection has replaced the tailpipe emissiontest.
How can my vehicle fail OBD II emission
inspection?
Your vehicle can fail OBD II emission inspec- tion for any of the following reasons: If your Check Engine (MIL) light is lit, your vehicle may fail inspection.
If your vehicle's Check Engine light was lit,but went out without any action on yourpart, OBD II will still have a recorded fault.Your vehicle may pass or fail, dependingon the inspection practices in your area.
If you had recent service that required dis-connecting the battery, OBD II diagnosticinformation may be incomplete and "notready" for inspection. A vehicle that is notready may fail inspection.

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MAINTENANCE AND SERVICE
592
How can I prepare for my next OBD II
emission inspection?
If your Check Engine (MIL) light is lit or was lit but went out without service, haveyour vehicle diagnosed and, if necessary,serviced by a qualified Volvo technician.
If you recently had service for a lit CheckEngine light, or if you had service thatrequired disconnecting the battery, aperiod of driving is necessary to bring theOBD II system to "ready" for inspection.Two half-hour trips of mixed stop-and-go/highway driving are typically needed toallow OBD II to reach readiness. YourVolvo retailer can provide you with moreinformation on planning a trip.
Maintain your vehicle in accordance withyour vehicle's maintenance schedule.
Owner maintenancePeriodic maintenance requirements and inter-vals are described in your vehicle's Warrantyand Service Records Information booklet. The following points can be carried out between the normally scheduled maintenance services.
Each time the vehicle is refueled:
Check the engine oil level.
Clean the windshield, windshield wipers, headlights, and taillights.
Monthly:
Check cold tire pressure in all tires. Inspect the tires for wear.
Check that engine coolant and other fluidlevels are between the indicated "min"and "max" markings.
Clean interior glass surfaces with a glasscleaner and soft paper towels.
Wipe driver information displays with asoft cloth.
Visually inspect battery terminals for cor-rosion. Corrosion may indicate a loose ter-minal connector, or a battery near the endof its useful service life. Consult your Volvoretailer for additional information.
As needed:
Wash the vehicle, including the undercarriage, to reduce wear that can be caused by abuildup of dirt, and corrosion that can becaused by salt residues. Clean leaves and twigs from air intake vents at the base of the windshield, and from other pla-ces where they may collect.
NOTE
Complete service information for qualified technicians is available online for purchaseor subscription at www.volvotechinfo.com.
Related information
Vehicle status (p. 595)
Scheduling service and repairs (p. 595)
Connecting equipment to the vehicle's data link connector (p. 39)
Technician certification (p. 40)
Climate control system service (p. 599)
Maintenance of the brake system (p. 410)
Engine compartment overview (p. 601)

MAINTENANCE AND SERVICE
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Data transfer between vehicle and workshop over Wi-Fi
Volvo workshops have a designated Wi-Fi network for data transfer between your vehi-cle and the workshop. Your visit to the work-shop will be easier and more effective whendiagnostics information and software can betransferred over the workshop's network.
At the workshop, your service technician can connect your vehicle to the workshop's Wi-Finetwork to perform troubleshooting anddownload software. For this type of communi-cation, the vehicle only connects to a work-shop's network. It is not possible to connectthe vehicle to another Wi-Fi network (e.g. yourhome network) in the same way as to a work-shop's network.
Connecting with remote keyConnection is usually managed by the servicetechnician, who will use the remote key but-tons. It is therefore important to bring a keywith buttons with you when you visit theworkshop. Pressing the lock button on theremote key three times will connect the vehi-cle to the workshop's Wi-Fi network. When the car is connected to a Wi-Fi net- work, the
symbol appears in the center
display.
WARNING
The vehicle may not be driven when it is connected to the workshop's networks andsystems.
Related information
Handling system updates via Download Center (p. 594)
Scheduling service and repairs (p. 595)
Download Center With the vehicle connected to the Internet 1
,
updates for a number of the vehicle's sys- tems can be downloaded from the center dis-play.
The Download Center app is
started from the center dis- play and makes it possible to:
search for and update system software
update Sensus Navigation
* map data
download, update and delete apps.
Related information

Handling system updates via Download Center (p. 594)
Download apps (p. 473)
Updating apps (p. 473)
Deleting apps (p. 474)
Internet-connected vehicle
* (p. 516)
Navigating in the center display's views(p. 118)
1
There may be a charge for transmitting data over the Internet, depending on your service plan.

MAINTENANCE AND SERVICE
* Option/accessory.
594
Handling system updates via Download Center Functions for Internet-connected vehicles and infotainment can be updated via Down-load Center. Updates can be done one at atime or all at the same time.
Searching for updateIf an update is available, the message New software
updates available will be
displayed in the center dis- play's status field.
In order for system updates to be possible, the vehicle must have an Internet connection 2
.
–Go to Download Center in the center dis-
play's App view.
> If no search has been performed since the last time the infotainment system was started, a search will be initiated.No search will begin if a softwaredownload is in progress. A number in
System updates shows
how many updates are available. Tap to display a list of updates that can beinstalled in the vehicle.
NOTE
Data downloading can affect other services such as transfer data, e.g. web radio. If theaffect on other services is experienced asproblematic, the download can be interrup-ted. Alternatively, it may be appropriate toswitch off or cancel other services.
NOTE
An update can be interrupted when the ignition is switched off and the vehicle isleft. However, the update does not have to be completed before the vehicle is left as theupdate is resumed the next time the vehi-cle is used.
Updating all system software–Select Install all at the bottom of the list.
To avoid displaying a list, select
Install all viaSystem updates.
Updating individual system software–Select Install to choose the software you
would like to download.
Canceling software download–Tap the checkbox in the activity indicator that replaced Install when the download
began.
Note that only a download can be cancelled. An installation cannot be cancelled once it hasbegun.
Deactivating the background search for software update
Automatic searching for software updates is activated as the default factory setting, but thefunction can be deactivated. 1. Tap
Settings in the center display's Top
view.
2. Tap
SystemDownload Center.
3. Tap to deselect
Auto Software Update.
Related information
Download Center (p. 593)
Internet-connected vehicle
* (p. 516)
Navigating in the center display's views (p. 118)
2
There may be a charge for transmitting data over the Internet, depending on your service plan.

MAINTENANCE AND SERVICE
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Vehicle status The vehicle's general status can be displayed in the center display along with the option to schedule service3
.
The Car Status app is started
from the center display's App view and has four tabs:
Messages - status messages

Status – checking engine oil level and
AdBlue level 4

TPMS - tire inflation pressure check

Appointments - appointment information
and vehicle information 3
.
Related information
Handling messages saved from the instru- ment panel (p. 111)
Checking and filling engine oil (p. 603)
Tire pressure monitoring system
* (p. 547)
Scheduling service and repairs (p. 595)
Sending vehicle information to the work-shop (p. 596)
Navigating in the center display's views(p. 118)
Scheduling service and repairs 5
This service offers a way to send a booking request for service and workshop appoint-ments directly from the vehicle.
When it is time for service, and in certain cases if the vehicle requires repairs, a mes-sage will be displayed in the instrument paneland at the top of the center display. The timefor service is determined by how much timehas elapsed, the number of hours the enginehas run, or the distance driven since the lastservice.
To use the service
Create a Volvo ID and register it to thevehicle.
To send and receive appointment informa-tion, the vehicle must be connected to the Internet 6
.
Book serviceBook a service request when desired or when a message is displayed indicating that serviceor repairs are needed. 1. Open the
Car Status app from App view
in the center display.
2. Tap
Appointments. 3.
Tap
Request appointment.
4. Check that your
Volvo ID is correct.
5. Make sure your preferred
Workshop is
correct.
6. In the
Tap to write information to the
workshop field, you can provide details
on what you would like performed during the visit or other important information toyour workshop.
7. Tap
Send appointment request.
> You will receive an appointment sug- gestion by email within a couple of days 7
.
On some markets, the message in the instrument panel indicating that thevehicle requires service will go out oncethe appointment request has been sent.
8. Tap
Cancel request if you would like to
cancel your request.
The appointment request contains information about your vehicle that helps the workshopplan for your visit. The retailer will send you a digital appointment suggestion. You also have information aboutyour retailer available in the vehicle so that youcan contact your workshop.
3 Certain markets only.
4 AdBlue Diesel models only.
5 Certain markets only.