maintenance VOLVO XC60 TWIN ENGINE 2020 Owner's Guide

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MAINTENANCE AND SERVICE
* Option/accessory.
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Accepting an appointment suggestionWhen the vehicle has received an appoint- ment suggestion, a message will be displayedat the top of the center display.
1. Tap the message.
2. To accept the suggested appointment, tap
Accept. Otherwise, tap Send new
proposal or Decline.
For some markets, the system reminds you when an appointment time is approaching and the navigation system 8
can also guide you to
the workshop at the appointed time.
Related information
Vehicle status (p. 595)
Sending vehicle information to the work- shop (p. 596)
Navigating in the center display's views(p. 118)
Volvo ID (p. 28)
Internet-connected vehicle
* (p. 516)
Sending vehicle information to the workshop 9
Vehicle-related information can be sent at any time from the vehicle, e.g. if you schedulea visit to a workshop and would like to assistyour workshop by providing additional basicinformation. Sending vehicle information isnot the same as scheduling service.
1. Open the Car Status app from App view
in the center display.
2. Tap
Appointments.
3. Tap
Send vehicle data.
> A message confirming that vehicle-rela- ted information has been sent will appear at the top of the center display.You can cancel data transmission bytapping the checkbox in the activityindicator. Information is sent via the vehicle's Internet connection 10
.
Vehicle information can be accessed by any retailer if they are provided with your vehicle identification number (VIN 11
).
Vehicle information contentsThe most recently saved vehicle-related infor- mation will be sent (the last time the vehiclewas turned on). This includes informationregarding:
service requirements
time since last service was performed
function status
fluid levels
mileage (odometer reading)
Vehicle Identification Number (VIN 11
)
software version
diagnostic information.
Related information
Scheduling service and repairs (p. 595)
Vehicle status (p. 595)
Navigating in the center display's views(p. 118)
Internet-connected vehicle
* (p. 516)
6
There may be a charge for transmitting data over the Internet, depending on your service plan.
7 Timespan may vary depending on market.
8 For vehicles with Sensus Navigation *.
9 Certain markets only.
10 There may be a charge for transmitting data over the Internet, depending on your service plan.
11 Vehicle Identification Number.

MAINTENANCE AND SERVICE
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* Option/accessory.597
Hoisting the vehicle
When hoisting the vehicle, it is important that the jack is positioned on the designatedpoints under the vehicle.
For vehicles with Leveling Control* : If the
vehicle is equipped with pneumatic suspen- sion, this feature must be turned off before thevehicle is lifted onto a tow truck.
WARNING
If the vehicle is lifted on a garage jack, the jack must be placed under one of the fourlifting points. Make sure that the vehicle iscorrectly positioned on the jack and that itcannot slide off. Make sure the jack platehas a rubber pad to help keep the vehiclestable and prevent damage. Always useaxle stands or similar.
NOTE
Volvo recommends only using the jack intended for your specific vehicle model. Ifa jack other than that recommended byVolvo is used, follow the instructionsincluded with the equipment. The vehicle's ordinary jack is only intended to be used in temporary situations for shortperiods of time, such as when changingwheels in the event of a flat tire. If the vehi-cle needs to be lifted more frequently, orfor a longer period of time than for a wheelchange, a garage jack or hoist is recom-mended. Always follow the instructions foruse provided with the equipment.

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MAINTENANCE AND SERVICE
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The triangles in the plastic covering indicate where the jack attachment points/lifting points (red areas) are located.
Related information
Removing a wheel (p. 554)
Jack
* (p. 553)
Leveling control settings
* (p. 433)

MAINTENANCE AND SERVICE
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* Option/accessory.599
Climate control system service
Service and repairs on the air conditioning system should only be done by an authorizedworkshop.
Troubleshooting and repairsThe air conditioning system contains a fluores- cent tracer substance. Ultraviolet light is usedto search for leaks in the system. Volvo recommends contacting an authorized Volvo workshop.
Vehicles with R134a refrigerant
WARNING
The air conditioning system contains the refrigerant R134a under pressure. Serviceand repairs to the system should only bedone by an authorized workshop.
Related information
Volvo's service program (p. 590)
Replacing a windshield with head- up display
*
Vehicles with a head-up display have a spe- cial type of windshield that meets therequirements for displaying projected infor-mation.
Volvo recommends contacting an authorized Volvo workshop for assistance replacing thewindshield. The correct type of replacementwindshield must be used in order for the head-up display to function properly.
Related information
Head-up display
* (p. 145)
Cleaning the head-up display
* (p. 634)
Opening and closing the hood
To open the hood, pull the lever in the pas- senger compartment and then turn the han-dle under the hood.
Opening the hood
Pull the lever near the pedals to release the hood from its fully closed position.

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MAINTENANCE AND SERVICE
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Swipe your hand from left to right under the hood, grasp the handle and move it upand to the side to release the catch and liftthe hood.
Warning - hood not closedWhen the hood is released, a warn-ing symbol and graphic will be dis-played in the instrument panel andan audible signal will sound. If the
vehicle begins to roll, the audible signal will berepeated several times.
NOTE
If the warning symbol is illuminated or an audible warning signal sounds even thoughthe hood is securely closed, consult aworkshop - an authorized Volvo workshopis recommended.
Closing the hood1. Press down the hood until it begins to close under its own weight.
2. When the hood reaches the catch at the handle in the front edge of the vehicle, press down on the hood to close it com-pletely.
WARNING
Risk of injury! When closing, make sure that the hood is completely unobstructedand that no one can be injured.
WARNING
Make sure the hood locks securely after closing. It must audibly lock on both sides.
Hood not completely closed.
Hood completely closed.
WARNING
Never drive with the hood open! If this symbol appears, or anything else indicatesthat the hood is not com-pletely closed while driv-ing, stop immediately and
close it properly.
Related information
Engine compartment overview (p. 601)
Door and seat belt reminders (p. 53)

MAINTENANCE AND SERVICE
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601
Engine compartment overview
This overview shows some service-related components.
Some of the components included in the vehi- cle's electric drive system are located in theengine compartment. Exercise caution whenaccessing the engine compartment and onlytouch what is required for normal mainte-nance.
WARNING
Orange wiring may only be handled by qualified personnel.
WARNING
A number of electrical components in Twin Engine Plug-in Hybrid vehicles use high-voltage current and can be extremely dan-gerous if handled incorrectly.
Do not touch anything that is not clearly described in this Owner's Man-ual.
Be careful when checking/filling fluidsin the engine compartment.
The layout of the engine compartment may vary depending on model and engine variant.
Coolant expansion tank
Brake fluid reservoir (located on the driv- er's side)
Washer fluid filler pipe 12
Fusebox
Air filter
Engine oil filler pipe
WARNING
Bear in mind that the cooling fan (located at the front of the engine compartmentbehind the radiator) may start or continuerunning automatically up to about6 minutes after the engine is turned off. Always entrust engine washing to a work- shop – an authorized Volvo workshop isrecommended. If the engine is hot, there isa risk of fire.
WARNING
The ignition system works with extremely high and dangerous voltages. The vehicleelectrical system should always be in igni-tion mode
0 when work in being per-
formed in the engine compartment. Do not touch any spark plugs or ignition coils when the vehicle electrical system isin ignition mode II or when the engine is
warm.
Related information
Opening and closing the hood (p. 599)
Filling washer fluid (p. 650)
Refilling coolant (p. 604)
Fuses in the engine compartment (p. 615)
12
Fill the washer fluid at regular intervals, e.g. when refueling.

MAINTENANCE AND SERVICE
602
Checking and filling engine oil (p. 603)
Ignition modes (p. 405)
Engine oil For the recommended service intervals and warranties to be applied, an approved engineoil must be used.
Volvo recommends:
If the engine oil is not checked regularly and the level becomes low, this could cause seri-ous engine damage.
CAUTION
To satisfy the requirements for the engine's service intervals, all engines are factory-filled with a specially adapted syntheticengine oil. Great care has been put into thechoice of oil, with consideration given toservice life, startability, fuel consumptionand environmental impact. For the recommended service intervals to apply, an approved engine oil must beused. Only use the prescribed oil grade totop off or change the oil. Otherwise, thereis a risk of the vehicle's service life, starta-bility, fuel consumption and environmentalimpact being affected. Failure to use engine oil of the prescribed grade and viscosity could cause damage toengine-related components. Volvo Car Cor-poration disclaims warranty liability forsuch type of damage. Volvo recommends entrusting oil changes to an authorized Volvo workshop.
Volvo uses different systems to warn if the oil level is too low/high or the oil pressure is low.On engine variants with an oil pressure sensor,

MAINTENANCE AND SERVICE
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603
a warning symbol is displayed in the instru- ment panel when oil pressure is low
. On
engine variants with an oil level sensor, the
warning symbol in the instrument panel
and display messages are used to alert the driver. Some engine variants have both sys-tems. Contact a Volvo retailer for more infor-mation. Change the engine oil and oil filter according to the schedule specified in the Warranty andMaintenance Records Information booklet.Oils of a higher grade than that specified maybe used. If the vehicle is driven in adverse con-ditions, Volvo recommends using an oil with ahigher grade than that specified.
Related information
Checking and filling engine oil (p. 603)
Engine oil specifications (p. 662)
Checking and filling engine oil
The engine oil level is monitored by an elec- tronic oil level sensor.
Filler pipe 1314
It may be necessary to top up engine oil between regularly scheduled services. No action is necessary with regard to engine oil level until a message appears in the instru-ment panel.
WARNING
If this symbol is shown together with the message Engine oil
level Service required, visit a
workshop – an authorized Volvo
workshop is recommended. The oil level may be too high.
CAUTION
If this symbol is shown together with a message about low oil level, for example
Engine oil
level low Refill 1 liter, fill only
with the indicated volume, e.g. 1 liter (1 quart).
WARNING
Do not spill oil on the hot exhaust pipes as this could cause a fire.
Viewing oil level in the center displayThe oil level can be viewed using the elec- tronic oil level gauge in the center display oncethe vehicle has been started. The oil levelshould be checked regularly.
13 Engines with an electronic oil level sensor do not have a dipstick.
14 The layout of the engine compartment may vary depending on model and engine variant.

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MAINTENANCE AND SERVICE
6041.
Open the
Car Status app from App view
in the center display.
2. Tap
Status to display the oil level.
Oil level graphic in the center display.
NOTE
The system cannot directly detect changes when the oil is filled or drained. The vehiclemust have been driven approximately30 km (20 miles) and have been stationary5 minutes on a level surface and with theengine off before the correct oil level willbe displayed.
NOTE
If the conditions for measuring oil level are not properly fulfilled (time after engineshutdown, vehicle inclination, ambient temperature, etc.) the message
No value
available will be shown in the center dis-
play. This does not mean that anything is
wrong in the vehicle systems.
Related information
Engine oil (p. 602)
Engine oil specifications (p. 662)
Ignition modes (p. 405)
Vehicle status (p. 595)
Refilling coolant
Coolant helps keep the combustion engine at the right operating temperature. The heattransferred from the engine to the coolantcan be used to warm the passenger compart-ment.
When refilling coolant, follow the instructions on the package. Never fill the cooling systemwith only water. The risk of freezing isincreased with too low or too high amounts ofcoolant. If there is coolant under the vehicle, smoke from the cooling system, or if more than2 liters (about 2 quarts) of coolant has beenadded to the system, there could be some-thing wrong with the cooling system and star-ting the vehicle could damage the engine. Calla tow truck and do not attempt to start theengine.
WARNING
The coolant may be very hot. Never unscrew the cap when the coolant is hot. Ifcoolant must be filled, unscrew the expan-sion tank cap slowly to relieve overpres-sure.

MAINTENANCE AND SERVICE
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Coolant expansion tank, left-hand drive vehicle.
Unscrew the cover in the plastic covering.
Unscrew the expansion tank cap and fill coolant as needed. The level should notexceed the yellow MAX mark inside the
expansion tank.
Put the components back in place in thereverse order.
CAUTION
Do not ingest the contents. May cause damage to organs (kidneys).
Use premixed coolant according toVolvo's recommendations. If concen-trated coolant is used, make sure thatthe coolant mixture is 50% coolantand 50% water of acceptable quality.
Do not mix different types of coolant.
To help ensure sufficient corrosion pro-tection in the system, only use newcoolant when replacing larger compo-nents in the cooling system.
Never run the engine unless the cool-ing system is properly filled. Animproperly filled cooling system couldlead to high temperatures and cracksin the cylinder heads.
High levels of chlorine, chlorides andother salts may cause corrosion in thecooling system.
Related information
Engine compartment overview (p. 601)
Coolant specifications (p. 663)