ACURA CSX 2006 Service Repair Manual

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Navigation display stays on with ignition
switch in LOCK (0) Navigation cannot control audio system
YES
NO
YES
NO
YES
NO YES
NO
YES
NO
23-12923-129
NOTE:
 Check the connectors for poor connections or loose terminals.
 Before troubleshooting, get the navigation system anti-theft code, then write down the audio presets.
 After troubleshooting, re-enter the anti-theft code, and re-initialize the navigation system, then enter the
audio presets.
 Check for aftermarket accessories that use the same power circuit. A feedback can cause this problem.
1. Remove the key from the ignition.
Go to step 2.
The system is OK at this time.
2. The vehicle may have been used as a demonstration vehicle at an event like an auto
show. In these events, power is often jumpered to
the navigation system so that the ignition key is not
needed in the vehicle. At the end of the show, the
jumper wire may not have been removed. Check
the navigation unit connector A (17P) for a non-
factory jumper wire in series with the factory cable.
Remove the jumper wire, and re-test. Return
the jumper wire to Tech Line.
Go to step 3.
3. Check if the audio unit works.
Troubleshoot the ACC circuit for a short to
power with another circuit.
Replace the navigation unit (see page 23-155). NOTE:
 Check the vehicle battery condition first.
 Verify that the correct navigation unit is installed for this model. Go into the Diagnostic mode and use
Version (see page 23-149).
 Check for connectors for poor connections or loose terminals.
 Before troubleshooting, make sure you have anti- theft codes for the navigation system.
 After troubleshooting, enter the anti-theft codes for the navigation system.
 Make sure that the correct navigation DVD color and version are installed.
 Inspect the navigation DVD for dirt or damage.
 Check any official Honda service website for more service information about the navigation system.
1. Make sure the anti-theft code for the navigation system is entered.
2. Go into the Diagnostic Menu and use the Navi System Link test (see page 23-136).
Do the troubleshooting for the voice
guidance cannot be heard (see page 23-122).
Go to step 3.
3. Substitute a known-good navigation unit (see page 23-155), and recheck.
Replace the navigation unit (see page 23-155).
Do the audio system troubleshooting.
Does t he nav i gat i on scr een st ay on?
Is t her e a j umper w i r e?Does the audio unit work with the ignition switchoff? Is the Radio icon red?
Can t he nav i gat i on cont r ol aud i o?
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Navigation cannot control HVAC by voice
command Navigation cannot control XM radio
YES
NO YES
NO
23-13023-130Navigation System
Symptom Troubleshooting (cont’d)
NOTE:
 Make sure that the correct DVD color and version are installed.
 Check any official Honda service website for more service information about the navigation system.
 Check the connectors for poor connections or loose terminals.
 Before troubleshooting, get the navigation system anti-theft code.
 After troubleshooting, enter the navigation system anti-theft code.
 Verify that the correct navigation unit is installed for this model. Go into the Diagnostic Menu and use
Version (see page 23-149).
1. Go into the Diagnostic Menu and use the Navi System Link test (see page 23-136).
Dotheclimatecontrolsystem
troubleshooting.
Replace the navigation unit (see page 23-155). NOTE:
 Check the vehicle battery condition first.
 Make sure that the correct DVD color and version are installed.
 Check any official Honda service website for more service information about the navigation system.
1. Substitute a known-good navigation unit (see page 23-155), and recheck.
Replace the navigation unit (see page 23-155).
Do the audio system troubleshooting.
Is the Air-con icon red? Can t he nav i gat i on cont r ol t he X M r ad i o?
08/08/21 14:07:28 61SNR030_230_0133
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Navigation frequently asks for anti-theft
code and/or needs GPS initialization
YES
NO YES
NO
23-131
NAVIGATION UNIT CONNECTOR A (17P)
BBACKUP(WHT) NAVIGATION UNIT CONNECTOR A (17P)
ACC RADIO (PUR)
NOTE: This is often caused by a loss of battery power, a low or poor battery condition, or a poor ground.
 Make sure that the correct DVD color and version are installed.
 Check any official Honda service website for more service information about navigation system.
1. Measure the voltage between navigation unit connector A (17P) terminal No. 17 and body ground.
Go to step 2.
Repair open in the wire between the under-
dash fuse/relay box and the navigation unit. 2. Turn the ignition switch to ON (II).
3. Measure the voltage between navigation unit
connector A (17P) terminal No. 14 and body ground.
Go to step 4.
Repair open in the wire between the under-
dash fuse/relay box and the navigation unit.
(cont’d)
Wire side of female terminals Wire side of female terminals
Is there battery voltage?
Is there battery voltage?
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YES
NO YES
NO
OPEN/CLOSE function of the display does
not work
23-13223-132Navigation System
Symptom Troubleshooting (cont’d)
NAVIGATION UNIT CONNECTOR A (17P)
RADIO GND
(BLK)
NAVIGATION UNIT CONNECTOR C (12P) GND (BLK)
4. Measure the voltage between navigation unitconnector A (17P) terminal No. 9 and body ground,
and between navigation unit connector C (12P)
terminal No. 4 and body ground.
Replace the navigation unit (see page 23-155).
Repair open in the wire between the
navigation unit and body ground (G 504, G505).NOTE:
 Check the vehicle battery condition first.
 If the display’s Open/Close button does not work, you must manually open the display to obtain the client’s
navigation DVD, audio CD, and PC card (see page
23-154).
1. Press the OPEN/CLOSE button.
The system is OK at this time.
Replace the navigation unit (see page 23-155).
Wire side of female terminals
Wire side of female terminals
Is t her e l ess t han 0.1 V ? Does t he d i spl ay open and / or cl ose nor mal l y ?
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Navigation display will not close Navigation display does not open or opens
part way
YES
NO
YES
NO
YES
NO YES
NO
YES
NO
23-13323-133
NOTE: Check the vehicle battery condition first.
1. Check the CD slot. Look for foreign objects, a stuck CD, a broken or sticking slot.
Go to step 2.
Replace the navigation unit (see page 23-155).
2. Check the PC card.
Go to step 3.
Reseat the card or remove it. If it still won’t
close, replace the navigation unit (see page 23-155).
3. Press the OPEN/CLOSE button.
The system is OK at this time.
Replace the navigation unit (see page 23-155). NOTE: Check the vehicle battery condition first.
1. Press the OPEN/CLOSE button.
Go to step 2.
Replace the navigation unit (see page 23-155).
2. Press the OPEN/CLOSE button.
The system is OK at this time.
Replace the navigation unit (see page 23-155).
Is the CD slot OK ?
I s t he PC car d f ul l y seat ed ?
Does t he d i spl ay open and / or cl ose nor mal l y ? Does t he uni t beep?
Does t he d i spl ay open nor mal l y ?
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Navigation system will not accept security
code
YES
NO
YES
NO YES
NO
YES
NO
YES
NO
23-134
Navigation System
Symptom Troubleshooting (cont’d)
NOTE:
 Check the vehicle battery condition first.
 The system will not operate without the 4-digit security (anti-theft) code. Follow the this procedure.
(After 10 consecutive tries, you must cycle the key to
continue trying)
 The Navigation System Diagnosis and Core Return Form is available online, under Job aids, and can be
printed out for recording this information. This
information will help the reman facility determine
what caused the failure.
 Check the connectors for poor connections or loose terminals.
 Before troubleshooting, make sure you have the anti- theft codes for the navigation system.
 Verity that the correct navigation unit is installed for this model. Go into the Diagnostic mode, and use
Version (see page 23-149).
 Make sure that the correct navigation DVD color and version are installed.
 Check any official Honda service website for more service information about the navigation system.
1. Go into the System diagnosis menu (see page 23-135), select Unit check, and then Navi ECU. A
brief diagnostic runs for 20 seconds, and the serial
number is displayed.
Go to step 4.
Go to step 2.
2. Remove the navigation unit (see page 23-155).
3. Check the serial number on the label on the underside of the navigation unit.
Go to step 4.
Replace the navigation unit (see page 23-155). 4. Using the serial number, look up the navigation
security code in the Interactive Network. (click:
Service, Vehicle Information, Anti-Theft code
Inquiry, and then select Navigation from the
Product drop down box). Enter the serial number.
Go to step 5.
Call the Warranty Department to obtain the
code (the telephone number is in the PDI service
bulletin).Thengotostep5.
5. Check that the obtained code works to bypass the code screen in the navigation system.
The system is OK at this time. Return the
vehicle to the client, and give them the anti-theft
code.
Go to step 6.
6. Try entering four zeros (0000) in place for the code.
Replace the navigation unit (see page 23-155),
and enter Security code is 0000 in the problem
description field of the core return form.
Replace the navigation unit (see page 23-155),
and enter in Won’t take security code (as proof,
enclose the sticker that contains the Serial number
and the Code) in the problem description field of
the core return form.
Is t he ser i al number d i spl ay ed ?
Is the serial number conf irmed on the underside oft he nav i gat i on uni t ? Is a 4-digit code displayed on the screen?
Doesthecodework?Do t he f our zer os w or k t o by pass t he cod e scr een?
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The Honda Globe Screen (not the Acura
Globe Screen) appears every time the vehicle
is started Start-up procedure and Diagnosis Menu
YES
NO
YES
NO
YES
NO
23-13523-135
System Diagnostic Mode
Select Diagnosis Items
Navi System
Monitor Check Unit Check
Car Status GPS Information
Yaw Rate
Tire Calibrate
Functional Setup
VersionReturn
DIAGNOSTIC MENU SCREEN
NOTE: The navigation DVD and the navigation unit are
correct for the vehicle, but earlier and possibly later
versions of the navigation software may have been
installed. When this happens, the software may not be
recognized by the navigation unit, and could cause the
navigation unit to revert to an Acura model profile.
1. Remove the navigation unit (see page 23-155) and verify that the part number printed on the
navigation unit label is the correct one for the year/
model vehicle you are working on.
Go to step 2.
Replace the navigation unit with the correct
unit for the year/model vehicle you are working
on.
2. Reinstall the navigation unit.
3. Remove the navigation DVD (see page 23-155).
4. Note the software version marked on the navigation DVD label and verify if it is the correct
version for the vehicle year/model you are working
on by checking any official Honda service website
for more service information about the navigation
system and navigation software.
Replace the navigation unit (see page 23-155).
Go to step 5.
5. Obtain the correct version DVD (see page 23-94), and install it.
The problem is resolved, troubleshooting is
complete. The system still shows an Honda Globe
Screen. Replace the navigation unit (see page
23-155). 1. Turn the ignition switch to ON (II).
Press and hold the Menu, the Map/Guide, and the
Cancel buttons, for about 3 seconds. The display
screen then goes directly to the Diagnostic Menu.
2. After the display changes to the Diagnostic Menu, select the item you want to check, and the test
begins. To return to the previous screen, select
Return.
 Navi System (Link)
 Monitor Check
 Unit Check
 Car Status
 GPS Information
YawRate
 Tire Calibrate
 Functional Setup
Version
(cont’d)
I s t he cor r ect nav i gat i on uni t i nst al l ed based ont he par t number ?
I s t he sof t w ar e v er si on mar k ed on t he nav i gat i onDV D l abel t he cor r ect one f or t he v ehi cl e y ear /mod el y ou ar e w or k i ng on?
Does t he nav i gat i on sy st em boot -up w i t h t he Acur aGl obe Scr een?
08/08/21 14:07:29 61SNR030_230_0138
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The Honda Globe Screen (not the Acura
Globe Screen) appears every time the vehicle
is started Start-up procedure and Diagnosis Menu
YES
NO
YES
NO
YES
NO
23-13523-135
System Diagnostic Mode
Select Diagnosis Items
Navi System
Monitor Check Unit Check
Car Status GPS Information
Yaw Rate
Tire Calibrate
Functional Setup
VersionReturn
DIAGNOSTIC MENU SCREEN
NOTE: The navigation DVD and the navigation unit are
correct for the vehicle, but earlier and possibly later
versions of the navigation software may have been
installed. When this happens, the software may not be
recognized by the navigation unit, and could cause the
navigation unit to revert to an Acura model profile.
1. Remove the navigation unit (see page 23-155) and verify that the part number printed on the
navigation unit label is the correct one for the year/
model vehicle you are working on.
Go to step 2.
Replace the navigation unit with the correct
unit for the year/model vehicle you are working
on.
2. Reinstall the navigation unit.
3. Remove the navigation DVD (see page 23-155).
4. Note the software version marked on the navigation DVD label and verify if it is the correct
version for the vehicle year/model you are working
on by checking any official Honda service website
for more service information about the navigation
system and navigation software.
Replace the navigation unit (see page 23-155).
Go to step 5.
5. Obtain the correct version DVD (see page 23-94), and install it.
The problem is resolved, troubleshooting is
complete. The system still shows an Honda Globe
Screen. Replace the navigation unit (see page
23-155). 1. Turn the ignition switch to ON (II).
Press and hold the Menu, the Map/Guide, and the
Cancel buttons, for about 3 seconds. The display
screen then goes directly to the Diagnostic Menu.
2. After the display changes to the Diagnostic Menu, select the item you want to check, and the test
begins. To return to the previous screen, select
Return.
 Navi System (Link)
 Monitor Check
 Unit Check
 Car Status
 GPS Information
YawRate
 Tire Calibrate
 Functional Setup
Version
(cont’d)
I s t he cor r ect nav i gat i on uni t i nst al l ed based ont he par t number ?
I s t he sof t w ar e v er si on mar k ed on t he nav i gat i onDV D l abel t he cor r ect one f or t he v ehi cl e y ear /mod el y ou ar e w or k i ng on?
Does t he nav i gat i on sy st em boot -up w i t h t he Acur aGl obe Scr een?
08/08/21 14:07:29 61SNR030_230_0138
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Navi System Link
23-136Navigation System
System Diagnostic Mode (cont’d)
Navi System Link
Navi.ECUReturn
Exit Diag
Detecting..
GPS Ant.
Display Radio BACK
Air-Con
 This diagnostic step tests the cables connecting the
navigation components. Ensure that the ignition
switch is in the ON (II) position. When the diagnosis
begins, you hear a bong sound. The system is in a
Detecting mode, and is waiting for all the items in
white to be tested. This includes the voice control
switch (navigation TALK/BACK buttons), and the
microphone. Press the navigation TALK button on the
steering wheel, and in a normal voice, say ‘‘testing’’.
The Talk indicator on the screen should turn green,
and the voice level indicator should move to at least
the 6th bar to pass. Next, press the navigation BACK
button. The Cancel indicator should turn green.
 If all of the communication lines connecting the system components, and the navigation TALK/BACK
buttons/microphone check out OK (all block diagram
items green), then the OK indicator turns green.
 If there is a problem with the system, the faulty system component item turns red, and the screen
shows NG in red. Use the troubleshooting index, and
other diagnostic screens to help locate the problem.
 The indicator on the screen may not change until you cycle the ignition switch. After repairing the affected
cable or system, repeat this diagnostic.
NOTE: Green boxes and green OK indicate that the
communications lines (cables) are intact. This
diagnostic does not necessarily imply that the
individual components are functioning properly. For
instance, the GPS antenna wire may be crushed, but
still show as green. A road test, or other diagnostic
maybenecessarytofindtheproblem.  Select Return to return to the Diagnostic Menu, or the
Exit Diag button to exit.
NOTE: The Mic Level indicator must reach the 6th bar
or greater to pass the test.
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Monitor Check
RGB ColorGray Tone
White Raster
23-137
Monitor Check
RGB
Gray Tone
White RasterReturn
RGB Color Gray Tone
White Raster Color Pattern
Black Raster Return
Return
Return
Monitor Adjustment Touch Panel Check
Touch Panel Calibration
Red
Blue Green
Overview of navigation display:
The illumination input from the gauge brightness
control provides back lighting for the buttons
surrounding the screen.
These screens help you troubleshoot the navigation
display. Select the item you want to troubleshoot, and
follow the diagnostic instructions.
 RGB Color
 Gray Tone
WhiteRaster
 Black Raster
 Color Pattern
 Monitor Adjustment
 Touch Panel Check
 Touch Panel Calibration
This screen verifies that the navigation display is
receiving the video (R, G, B and Composite sync)
signals properly. The three primary colors should all
appear without distortion. The combination of all three
should produce a central white section. If the picture
has lines in it, or scrolls horizontally or vertically, and
any of the colors are missing, troubleshoot for a
Composite sync and color signal problem (see page
23-120). This screen help diagnoses problems with contrast.
You should be able to see the changes from bar to bar
across the scale. If you can’t see changes from bar to
bar, substitute a known-good navigation unit and retest.
This diagnostic screen checks for pixels that may be
dead (off). The entire display must be white. If pixels
are dead, replace the navigation unit.
(cont’d)
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