Acura RDX 2013 Navigation Manual

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TroubleshootingTraffic
Troubleshooting
Traffic
ProblemSolution
AcuraLink Real-Time Traffic™ information could not
be received or is not displayed properly.• Check the traffic icon is displayed and enabled on the icon bar.
• Your XM traffic subscription may have expired. Check your subscription. Call XM at
(800) 852-9696 and verify your account status . If your subscription has lapsed, you
may need to request a “rapid refresh.” After XM refreshes your account status,
leave the vehicle running outside for 30 minutes to receive the refresh.
2Traffic and Weather Status P. 63
• There may be a temporary technical problem in your metropolitan area. Call Acura Client Relations to see if there is an outage.
2 Acura Client Relations Contact Information P. 234
• If the situation persists, see your Acura dealer for assistance.
• AcuraLink relies on a satellite signal and is not available in Alaska, Hawaii, Canada, Puerto Rico, and Mexico.
The navigation system sometimes provides a detour
route when I am drivi ng a route on the freeway.If Traffic Rerouting is set to ON, the navigation system provides a detour route to
your destination only if it can find a signific antly faster route than the original one.
2Traffic Rerouting P. 52
The navigation system routes me to an exit and an
alternate freeway with unknown flow speeds or
surface streets.The navigation system predicts which ro ute should be faster based on freeway
congestion along your route. Use your own experience to determine whether the
alternate route would be faster.
How can I ignore the detour route and return to the
original route?Press the INFO button. Select Setup > Other > Routing & Guidance , and set Traffic
Rerouting to OFF.
2Traffic Rerouting P. 52
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TroubleshootingGuidance, Routing
Troubleshooting
Guidance, Routing
ProblemSolution
The navigation system does not route me the same
way I would go or the same way as other mapping
systems.The navigation system attempts to generate the optimal route. You can change the
route preferences used when calculating a route.
2Changing the Route Preference P. 92
The navigation system wants to route me around
potential traffic problems. How do I stop these pop-up
messages?Press the INFO button. Select Set up > Other > Routing & Guidance, and set Traffic
Rerouting to OFF .
2Traffic Rerouting P. 52
The street I’m on is not shown on the map screen.The mapping database is constantly undergoing revision. You can access the most
recent information on the internet.
2Map Coverage P. 235
The vehicle position icon is not following the road and
the “GPS icon” text in th e upper left hand corner of
the screen is white or missing.• Check that the GPS antenna (located in the dashboard) is not blocked. For best reception, remove items from the dashboard, such as radar detectors, cell phones,
or loose articles.
• Metallic tinting or other aftermarket devi ces can interfere with the GPS reception.
Please consult a dealer.
2 GPS System P. 232
The blue highlighted route and voice guidance
stopped or turned into a blue/pink dashed line before I
got to my destination.Your route has entered an unverified area.
2Unverified Area Routing P. 50
How do I stop the map from rotating as I drive along?Press the ENTER button to display the Map Menu. Select Map Information > North-
up , or say d “Display north-up” to change the map orientation.
Sometimes, I cannot select between the North-up and
Heading-up map orientations.The Heading-up map orientation can only be shown in the lower scales (1/20 - 1 mile
scales).
2Map Scale and Functions P. 112
The “time to destination” display sometimes increases
even though I am getting closer to my destination.If your speed reduces due to slower traffic, the navigation system updates the “time to
destination” based on your actual road speed to give you a better estimate of arrival
time.
Continued
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TroubleshootingGuidance, Routing
Troubleshooting
The vehicle position icon on the map “lags” a short
distance behind, especially when I arrive at an
intersection.This is normal. The navigation system is unaware of the width of intersections. Large
differences in vehicle position can indicate a temporary loss of the GPS signal.
2GPS System P. 232
The screen is showing white dots as I drive along.These dots are called “breadcrumbs.” These are displayed if Off-road Tracking is set
to ON and you drive more than 1/2 mile off mapped roads.
2Off-road Tracking P. 60
How do I remove the white dots (“breadcrumbs”)
from my screen?Press the INFO button. Select Set up > Other > Vehicle , and set Off-road Tracking
to OFF , then return to the map.
2Off-road Tracking P. 60
A road that I selected to avoid is being used when
routing.When you “draw” your area to avoid, make sure to select sections of roads that
include at least one intersection.
2Avoiding Streets P. 123
My elevation (shown when I display the current
position) seems to fluctuate even though my elevation
has not changed.This is normal. The elevation can vary ±100 feet due to GPS calculation errors.
2GPS System P. 232
My elevation is missing on the “current position”
screen.The elevation is only displayed if the GPS antenna can receive signals from at least four
satellites. Try moving the vehicle into an open area. The elevation is also not displayed
if the calculated elevation is zero or below sea level.
ProblemSolution
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TroubleshootingUpdate, Coverage, Map Errors
Troubleshooting
Update, Coverage, Map Errors
Display, Accessories
Multi-View Rear Camera
ProblemSolution
My city is not part of a fully verified detailed coverage
area.The mapping database is constantly undergoing revision. You can access the most
recent information on the internet.
2 Map Coverage P. 235
Does the navigation system work outside North
America?The navigation system contains maps for the 50 U.S. states, Canada, Puerto Rico, and
Mexico. The navigation system will not work in other countries.
2Map Coverage P. 235
How do I report errors I find in the database?Minor errors are bound to occur in a large database. If you encounter major errors, see
2Reporting Errors P. 234
ProblemSolution
The display appears dim when starting the car in really
cold weather.This is normal. The display will become brighter after a few minutes.
ProblemSolution
When I shift gears, the rear camera image display is
delayed.This is normal. When shifting into or out of Reverse, you may experience a delay while
the screen image switches between the navigation screen and the rear camera image.
The rear camera image is t oo dark or too bright. How
do I adjust the brightness?While the camera image is displayed, rotate the Interface Di al to adjust the brightness.
This adjustment does not affect the navigation screen brightness settings.
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TroubleshootingMiscellaneous Questions
Troubleshooting
Miscellaneous Questions
ProblemSolution
My clock frequently changes forward and backward by
one hour.The clock setting is automatically updated based on your GPS location. If you live and
work on the boundary between two time zones, you can turn off this feature.
2Clock Adjustment P. 57
The clock changes even when I am not driving near a
time zone boundary.The time zone boundaries are only approximated in the navigation system. Depending
on the geography of the time zone boundary, the switch to a different zone can be
erratic.
2Clock Adjustment P. 57
My state does not observe daylight saving time. How
do I turn off this feature?Press the INFO button. Select Set up > Other > Clock Adjustment , and set Auto
Daylight to OFF .
2Clock Adjustment P. 57
Daylight saving time has started, but the navigation
system did not change time even though Auto
Daylight is set to ON.The automatic daylight feature does not work in regions where the daylight saving
time system has not been adopted.
The navigation system automatic daylight feature is
not switching the navigation system clock on the
correct dates.Press the INFO button. Select Set up > Other > Clock Adjustment , and set Auto
Daylight to ON . Note that the automatic daylight feature does not work in regions
where the daylight saving time system has not been adopted.
2 Clock Adjustment P. 57
The navigation system clock switched by one hour for
no apparent reason.You may be driving near a time zone boundary.
2Clock Adjustment P. 57
My battery was disconnected or went dead, and the
navigation system is asking for a code.Press and hold the VOL 9 (Volume/Power) button for two seconds. The system
should reactivate. If you have installed an aftermarket system, contact a dealer.
How do I change the interface language?Press the INFO button. Select Set up > Other > Language , and set the language to
English , Français , or Español .
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Troubleshooting
Error Messages
Navigation System
Error MessageSolution
The display temperature is too high! For protection,
the display will shut down.This message appears briefly when the display temperature is too high. The navigation
system turns off until the display cools do wn. The system turns back on automatically
when the display cools down.
Cannot write to the HDD due to the low temperature.
Please wait until the system warms up.The navigation system has difficulty readi ng the HDD when the temperature is below
approximately -22°F. The navigation system starts up automatically when the display
warms up.
Cannot access the HDD due to low atmospheric
pressure. Navigation and HDD audio functions are
disabled. The system will restart when atmospheric
pressure is OK.The HDD is inoperable due to low atmospheric pressure. Move your vehicle to the
place where the atmospheric pressure is high.
No alternate route found.No alternative route method was found. Th e original route method will be used.
Ensure that a road name is displayed at the bottom of the map. If the error persists, or
is shown for a wide area, see a dealer.
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Error MessagesDisc Player
Troubleshooting
Disc Player
Error MessageCauseSolution
BAD DISC
PLEASE CHECK OWNERS
MANUALServo error• Press the E (Eject) button and remove the disc, and check that the
error message is cleared.
• Check that the disc is not damaged or deformed, and insert the disc again.
2 Recommended Discs P. 150
• If the error message reappears, press the E button, and pull out
the disc.
• Insert a different disc. If the new disc plays, there is a problem with the first disc.
• If the error message repeats, or th e disc cannot be removed, contact
a dealer. Do not try to force the disc out of the player.BAD DISC
PLEASE CHECK OWNERS
MANUAL
PUSH EJECTMechanical error
Mech ErrorMechanical error
Check DiscFocus error
Disc violates copyright
Disc not supported
CHECK DISC LOADLoad error
Unplayable FileTrack format not supported• Current track will be skipped. The next supported track plays automatically.
Heat ErrorHigh temperature• Turn the audio system off and allow the player to cool down until the error message is cleared.
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Error MessagesiPod®/Pandora®
Troubleshooting
iPod®/Pandora®
Error MessageCauseSolution
UNSUPPORTED Ver.Appears when an unsupported
iPod® is connected.Update the iPod® software to the latest version.
CONNECT RETRYAppears when the iPod® cannot
be authenticated.Reconnect the iPod®.
No SongAppears when there are no tracks
in the iPod®.Store tracks in the iPod®.
No station list on device.
Use device to create station.Appears when there are no
stations in Pandora®.Check the iPhone®.
PANDORA version not supported.
Please update the device
application.Appears when the Pandora®
version is not supported.Update Pandora® to the latest version.
No active station.
Select from the station list.Appears when the station is
deleted from the iPhone®.Select another station.
Data connection was lostAppears when the iPhone® has
an error, including out of service.Check the iPhone®.
Unable to save rating.
Try again later.Appears when the like/dislike
operation is failed.Try again later.
Unable to save bookmark.
Try again later.Appears when the bookmark
operation is failed.Try again later.
Skip limit reached.Appears when the number of
skips exceeds the skip limit.You can skip after the skip limit is removed. Try again later.
Unable to skip.Appears when advertisements are
broadcasted.You can skip after the advertisements are finished.
PANDORA system maintenance.
Try again later.Appears when the Pandora®
server is in maintenance.Try again later.
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Error MessagesUSB Flash Drive
Troubleshooting
USB Flash Drive
Error MessageCauseSolution
File ErrorThe system cannot read the
track(s).Check the tracks in the USB flash drive. There is a possibility that the
tracks have been damaged.
UnsupportedAppears when an unsupported
device is connected.If it appears when a supported device is connected, reconnect the
device.
Unplayable FileAppears when the tracks in the
USB flash drive are DRM or an
unsupported format.This error message appears for about 3 seconds, then plays the next
song.
No SongAppears when the USB flash drive
is empty or there are no tracks in
MP3, WMA, or AAC format in the
drive.Save tracks in MP3, WMA, or AAC format in the USB flash drive.
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Reference Information
System Initialization..............................230
Entering the Security Code ....................230
Acquiring GPS Information ....................230
Startup Confirmation Screen .................231
Map Matching ......................................231
System Limitations ................................232
GPS System........................................... 232
Address Calculation .............................. 232
Database .............................................. 232
Client Assistance ....................................234
Resolving Problems ............................... 234
Reporting Errors .................................... 234
Acura Client Relations Contact Info 234Visiting a Dealer ...................................
234
Map Coverage ..................................... 235
Obtaining a Navigation Update Data .... 235
Traffic Information ............................... 236
Operation in Alaska, Hawaii, Canada, Puerto Rico, and Mexico ..................... 236
Shi p pi ng a V e h i c l e t o th e U .S. M a i nl a n d 236
Legal Information ................................. 237
Copyrights ........................................... 237
User Agreements ................................. 237
As required by the FCC ........................ 241
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