phone Acura TLX 2019 Navigation Manual

349
uuTroubleshooting uMap, Voice, Entering Destinations
Troubleshooting
The voice control system is having difficulty
recognizing my voice commands.Check that the vents are not blowing air onto the microphone on the ceiling, the
vehicle is as quiet as po ssible, and you are using the correct command when
speaking.
2 Voice Recognition P. 23
I cannot give voice commands.Make sure you pressed at the Startup Confirmation screen.
2Start-up P. 20
I cannot select an option using the Interface
Dial.To reduce potential driver distraction, ce rtain onscreen functions and features are
limited or inoperable while the vehicle is moving. Use voice commands or pull over
to proceed.
The navigation system pronunciation of
street names in the guidance command or
destination address sounds strange.The basic guidance phrases use a studio-recorded voice, but street names are
pronounced using a machine-generated voice. Consequently, the name may be
mispronounced or sound strange at times.
The screen is bright when I drive at night.1.Check that the nighttime dashboard bri ghtness control is not set to maximum.
2. Press the SETTINGS button. Select Navigation Settings > Map > Color
(Night) .
2Color P. 69
The screen is dark when I drive during the
day.Press the SETTINGS button. Select Navigation Settings > Map > Color (Day) .
2Color P. 69
How do I change or remove my PIN?1.Press the SETTINGS button. Select Navigation Settings > Personal Info > PIN
Number > Address Book PIN or Go Home PIN .
2. Enter your existing PIN. You then have the choice to change or remove the PIN.
2 PIN Numbers P. 45
I have forgotten my PIN. How do I reset the
PIN for Home or the PIN for personal
addresses?A dealer must reset the PIN for you.
ProblemSolution
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351
uuTroubleshooting uGuidance, Routing
Troubleshooting
Guidance, Routing
ProblemSolution
The navigation system does not route me the same
way I would go or the same way as other mapping
systems.The navigation system attempts to generate the optimal route. You can change
the route preferences used when calculating a route.
2 Route Preference P. 50
The navigation system wants to route me around
potential traffic problems. How do I stop these pop-
up messages?Press the SETTINGS button. Select Navigation Settings > Routing, and set
Traffic Rerouting to Off .
2Traffic Rerouting P. 54
The street I’m on is not shown on the map screen.The mapping database is constantly under going revision. You can access the most
recent information on the internet.
2 Map Coverage P. 369
The vehicle position icon is not following the road
and the “GPS icon” text in the upper left hand
corner of the screen is white or missing.●Check that the GPS antenna (located in the dashboard) is not blocked. For best
reception, remove items from the dashboard, such as radar detectors, mobile
phones, or loose articles.
●Metallic tinting or other aftermarket devices can interfere with the GPS
reception.
Please consult a dealer.
2GPS P. 366
The blue highlighted route and voice guidance
stopped or turned into a blue/pink line before I got
to my destination.Your route has entered an unverified area.
2Unverified Routing P. 52
How do I stop the map from rotating as I drive
along?Press the SETTINGS button. Select Navigation Settings > Map > View > North-
up .
The “time to destination” display sometimes
increases even though I am getting closer to my
destination.If your speed reduces due to slower tra ffic, the navigation system updates the
“time to destination” based on your actual road speed to give you a better
estimate of arrival time.
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366
Reference Information
System Limitations
GPS
The signals received from the GPS satellites
are extremely weak (less than a millionth of
the strength of a local FM station) and
require an unobstructed view of the sky.
The GPS antenna is located in the
dashboard. The signal reception can easily
be interrupted or interfered with by the
following:
• Metallic window tint on the front or side windows
• Mobile phones, PDAs, or other electronic devices docked in a cradle or lying loose
on the dashboard
• Remote starters or “hidden” vehicle tracking systems mounted near the
navigation unit
• Audio electronic devices mounted near the navigation unit
• Trees, tall buildin gs, freeway/highway
overpasses, tunnels, or overhead
electrical power wires
GPS is operated by the U.S. Department of
Defense. For security reasons, there are
certain inaccuracies bui lt into GPS for which
the navigation system must constantly
compensate. This can cause occasional positioning errors of up to several hundred
feet or tens of meters.
Address Calculation
The destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addr
esses on a block. For
example, the address 1425 on a 1400 block
with 100 possible addresses (because it is
followed by the 1500 block) will be shown a
quarter of the way down the block by the
system. If there are only 25 actual addresses
on the block, the actual location of address
1425 would be at the end of the block.
Database
The digitized map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you search the database
because the name was misspelled, the place
was improperly categorized, or a place/
landmark is not yet in the database. This is
also true for police stat ions, hospitals, and
other public institutions. Do not rely on the
navigation system if you need law
enforcement or hospital services. Always
check with local information sources.
In addition, the map database contains
verified and unverifie d areas. Unverified
streets may be missing from the map, in the
wrong location, or have an incorrect name
or address range. A message will warn you
if your route includes unverified streets.
Exercise additional caution when driving in
unverified areas.
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368
Reference Information
Client Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2Troubleshooting P. 348
• There are also FAQs available online at
acuranavi.navigation.com/acura-na (U.S.)
or www.acuranavi.ca (Canada).
• For traffic-related issues:
2 Traffic P. 350
• For reporting issues with the database or
places/landmarks:
2 Visiting Your Dealer P. 368
• Call Acura Client Relations.
2Acura Client Relations Contact
Information P. 368
Acura Client Relations
Contact Information
Acura Navi
American Honda Motor Co., Inc.
Acura Client Services
Mail Stop 100-5E-8F
1919 Torrance Blvd.
Torrance, CA 90501-2746
Telephone: (800) 382-2238
Honda Canada Inc.
Acura Client Services
180 Honda Boulevard
Markham, L6C 0H9, ON
E-Mail: [email protected]
Telephone: (888) 9-ACURA-9
Hours: 8:00 am to 7:30 pm
Monday to Friday (Eastern time)
Visiting Your Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult a dealer . Please identify the
specific issue (e.g., error occurs when you
enter a specific addre ss, when driving on a
certain road, or just when it’s cold) so that
the service technician can refer the issue to
the factory so that a solution can be found.
Be patient, the service technician may be
unfamiliar with your specific issue.
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380
uuLegal Information uHonda App License Agreement
Reference Information
SERVICES and subject to this AGREEMENT.
WE reserve the right at any time and from
time to time to interrupt, restrict, modify,
suspend, discontinue, temporarily or
permanently, the SOFTWARE or SERVICES
(or any portion thereof), with or without
notice to you, and you agree that HONDA
shall not be liable to you or to any third
party for any modification, suspension or
discontinuance of the SOFTWARE or
SERVICES.
M. ARBITRATION:
PLEASE READ THIS ARBITRATION
PROVISION CAREFULLY TO UNDERSTAND
YOUR RIGHTS. YOU AGREE THAT ANY
CLAIM THAT YOU MAY HAVE IN THE
FUTURE MUST BE RESOLVED THROUGH
BINDING ARBITRATION. YOU WAIVE THE
RIGHT TO HAVE YOUR DISPUTE HEARD IN
COURT AND WAIVE THE RIGHT TO BRING
CLASS CLAIMS. YOU UNDERSTAND THAT
DISCOVERY AND APPEAL RIGHTS ARE
MORE LIMITED IN ARBITRATION.
Arbitration is a method of resolving a claim,
dispute or controversy without filing a
lawsuit. By agreeing to arbitrate, the right
to go to court is waiv ed and instead claims, disputes or controversies are submitted to
binding arbitration. This provision sets forth
the terms and conditions of our agreement.
YOU and HONDA agree and acknowledge
that this Agreement affects interstate
commerce and the Federal Arbitration Act
(“FAA”) applies. By
using the Software,
Vehicle, or Services, YOU elect to have
disputes resolved by arbitration. YOU,
HONDA or any involved third party may
pursue a Claim. “Claim” means any dispute
between YOU, HONDA, or any involved
third party relating to your use of the
Software, the Vehicle, or the Services, this
Agreement, or our re lationship, including
any representations, omissions or
warranties. “Claim” does not include
personal injury or wrongful death claims.
YOU or HONDA may seek remedies in small
claims court or provisional judicial remedies
without arbitrating. In addition,
notwithstanding anything herein to the
contrary, YOU or HONDA may seek
equitable relief in a court of competent
jurisdiction.
YOU or HONDA may select arbitration with
American Arbitration Association, JAMS or
National Arbitration and Mediation. Contact these sponsors for their rules. The
hearing will be in the federal district where
YOU reside. If agreed, it may be by
telephone or written submissions. Filing and
arbitrator fees to be paid per the sponsor
rules. You may contact
the sponsor for a fee
waiver. If no fee waivers, HONDA will pay
filing and arbitrator fees up to $5,000,
unless law requires more. Each party is
responsible for other fees. Arbitrator may
award costs or fees to prevailing party, if
permitted by law. HONDA will not seek
fees, unless the claims are frivolous.
Arbitrator shall be an attorney or current or
retired judge familiar with automotive or
consumer software. The arbitrator shall
follow substantive law, statute of limitations
and decide all issues relating to the
interpretation, construction, enforceability
and applicability of this provision. The
arbitrator may order relief permitted by law.
This provision is governed and enforceable
by the FAA. An award shall include a
written opinion and be final, subject to
appeal by the FAA.
This provision survives termination of this
Agreement or relationship, bankruptcy,
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390
Voice Commands
Voice Commands
Voice Portal Screen
When the (Talk) button is pressed,
available voice commands appear on the
screen.
For a complete list of commands, say “Voice
Help ” after the beep.
*1: U.S. models only
The screen changes th e navigation screen.
Address (English only)*1
Place Name (English only)*1
Find Nearest
Go Home
Previous Destination
Back
Cancel
When the system recognizes the Audio
command, the screen will change the
dedicated screen for the voice recognition
of the audio. Tune to FM <87.7-107.9>
Tune to AM <530-1710>
SiriusXM Channel <0-999>
SiriusXM <0-999>
More
Back
Cancel
Play Artist
Play
Play Album
Play
Play Song
Play
Play Composer
■ Navigation
■Audio
Play
Play Genre
Play
Play Playlist
Play
List Artist
List
List Album
List
List Composer
List
List Genre
List
List Playlist
List
This can be only used when the phone is
connected. When the system recognizes the
Phone command, the screen will change
the dedicated screen for the voice
recognition of the phone. Dial by Number
Redial
Back
Cancel
Call
Dial
Call
■ Phone
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391
uuVoice Commands uNavigation Commands for Find Nearest
Continued
Voice Commands
Dial
Call
Dial
Phone commands are not available if using
Apple CarPlay.
You can see a list of the available
commands on the screen. Phone Commands
Audio Commands
Navigation Commands
Voice Settings
Voice Recognition Guide
■ Voice Help
Navigation Commands for
Find Nearest
The system accepts these commands on the
Find Nearest screen in Navigation.
Find Nearest (specify place):
Fuel Auto
All Types Fuel Auto
ACURA Dealers
HONDA Dealers
Gas Station
Hydrogen Station
Auto Parts & Electronics
Auto Repair & Maintenance
Car Wash & Detailing
Motorcycle Dealers
Other Car Dealers
Roadside Assistance
ATM Bank
All Types ATM Bank
ATM
Bank
Check Cashing
Currency Exchange
Lodging
■ Find Place Commands
All Types Lodging
Bed & Breakfast
Hotel
Resort
Recreation
All Types Recreation
Amusement Park
Golf Course
Historical Monument
Marina
Movie Theater
Museum
Park
Performing Arts
Sports Complex
Tourist Attraction
Community
All Types Community
Business
City Hall
Civic Center
Convention Center
Court House
Higher Education
Library
Post Office
School
Restaurant
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Index
393
Index
Index
Numbers
3D Angle Adjustment................................ 73
A
Acura Client Relations ............................. 368
AcuraLink Message .................................. 313
AcuraLink Subscription Status ................. 317
AcuraLink® ................................................ 308
Address ..................................................... 116
Address Book............................................ 38
Avoided Area ............................................ 56
Address Book
Editing Address Book ................................ 38
Setting Destination ................................. 123
Address Book PIN ....................................... 45
Audio
On Demand Multi-Use Display
TM................. 5
Remote Control ...................................... 186
Settings .................................................. 188
Audio Menu
Bluetooth ® Audio ................................... 249
Disc ........................................................ 210
FM/AM Radio.......................................... 191
HDD ....................................................... 217
Internet Radio ......................................... 240
iPod ........................................................ 230
SiriusXM ® Radio ...................................... 196
USB Flash drive ....................................... 243
Audio System
Theft Protection ...................................... 184
USB Port ................................................. 183 Auto Door Locking/Unlocking
Customize ............................................... 100
AUX
Auxiliary Input Jack .................................. 184
Avoid Streets ............................................. 175
Avoided Area .............................................. 56
B
Black Level.................................................. 26
Bluetooth® Audio
Playing .................................................... 249
Bluetooth® HandsFreeLink® ..................... 264
Importing Phonebook Data ...................... 273
Making a Call .......................................... 287
Pairing a Phone ....................................... 267
Phone Settings ........................................ 282
Receiving a Call ....................................... 293
Setting Up Speed Dialing ......................... 274
Brightness ................................................... 26
C
Calculating the Route .............................. 139
Call History ................................................ 291
Cancel Route ............................................. 163
Category Address Book ............................................ 38
Setting Destination .................................. 125
Category History ......................................... 47
Change Province ....................................... 117
Change State ............................................ 117 Changing Your Destination
..................... 176
Changing Your Route .............................. 162
City ............................................................ 119
Client Assistance ....................................... 368
Clock Adjustment ....................................... 28
Color ............................................................ 69
Continue Trip ............................................ 179
Contrast ...................................................... 26
Coordinate ................................................ 138
Correct Vehicle Position ............................. 77
Current Location ...................................... 152
Current Position Address Book ............................................ 38
Select using Map ..................................... 136
Customized Features .................................. 78
D
Data Reset................................................. 111
Day Mode Color......................................................... 69
Switching Display Mode ............................ 70
Delete Tracking .......................................... 76
Destination List Adding Waypoint .................................... 164
Editing .................................................... 170
Detour ....................................................... 175
Dial ............................................................ 289
Directions .................................................. 157
Disc
Playing .................................................... 210
Display Tracking ......................................... 75
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394
Index
Driving..................................................... 146
Download POI
Editing Category ........................................ 48
Importing Category ................................... 48
Setting Destination .................................. 133
Driving to Your Destination ..................... 142
E
Edit Go Home.............................................. 44
Edit POI Search Radius Along Route ......... 55
ENTER/MENU Button .................................... 7
Changing Route ...................................... 162
Entering a Destination ............................. 114
Error Messages .......................................... 355
CD Player................................................. 356
Hard Disk Drive (HDD) Audio ................... 357
iPod/USB Flash Drive ................................ 358
Navigation System ................................... 355
Pandora ®................................................. 359
Estimated Time ........................................... 64
Exit Info ..................................................... 158
F
Find Nearest Place .................................... 176
FM/AM Radio
Playing..................................................... 191
Folder List
Disc ......................................................... 212
USB Flash Drive ................................ 246, 251
G
Go Home ..................................................... 11
Go Home PIN .............................................. 45
Gracenote Info. Update ........................... 228
Guidance (Navigation Settings) ................. 58
Guidance Mode .......................................... 59
Guidance Point ........................................... 63
H
HDD
Playing .................................................... 217
Home Address ...................................... 11, 44
House Number .......................................... 122
I
Import Phonebook Data .......................... 273
Interface Dial ................................................ 7
Interface Settings ....................................... 26
Intersection ............................................... 135
iPod
Connecting, Disconnecting...................... 230
Playing .................................................... 230
L
Language Settings ...................................... 34
Legal Information .................................... 371
Lodging (Place Category) ......................... 125
M
Map (Navigation Settings) ........................ 65
Map Data Update Checking Version .................................... 321
Obtaining Update Data ........................... 369
Map Legend ......................................... 9, 153
Map Screen ............................................... 142
Changing View ......................................... 72
Icon .................................................... 9, 155
Scale ....................................................... 154
Map/Route Menu ..................................... 149
Microphone .............................................. 264
Music Search Disc ........................................................ 212
HDD ....................................................... 223
iPod ........................................................ 234
Song By Voice
TM...................................... 237
USB ........................................................ 246
N
NAV Button .......................................... 10, 59
Navigation Menu (Destination) .............. 114
Navigation Menu (Route Option) ........... 162
Navigation Screen Settings ....................... 26
Night Mode
Color ........................................................ 69
Switching Display Mode ............................ 70
Non-map Screens ....................................... 62
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395
Index
O
On Demand Multi-Use DisplayTM
Basic Operation........................................... 5
Customizing Audio Source ...................... 185
Screen Settings ....................................... 112
Sound ..................................................... 190
P
Pairing a Phone........................................ 267
Pandora ®.................................................. 240
Personal Information ................................. 37
PHONE Button .......................................... 264
Phone Settings ......................................... 282
Phonebook
Importing................................................ 273
Making a Call ......................................... 288
PIN Numbers ............................................... 45
Place Category Address Book............................................ 38
Setting Destination ................................. 125
Place Name
Address Book............................................ 38
Setting Destination ................................. 129
Place Phone Number
Address Book............................................ 38
Setting Destination ................................. 132
Postal Code ............................................... 118
Previous Destinations Address Book............................................ 38
Deleting .................................................... 46
Setting Destination ................................. 124
R
Radio
FM/AM .................................................... 191
SiriusXM ®................................................ 196
Rearview Camera ...................................... 323
Resuming Your Trip .................................. 179
Roadside Assistance .................................. 302
Route Preference ........................................ 50
Routing ....................................................... 49
S
Scan
SiriusXM ® Radio ...................................... 206
Scenic Route .............................................. 134
Search Along ............................................. 165
Search Around .......................................... 165
Search by Name ........................................ 126
Place Category ........................................ 125
Search Nearby ........................................... 176
Security PIN Code ..................................... 364
Select using Map Setting Destination .................................. 136
SETTINGS Button .......................................... 4
Show Icon on Map ...................................... 67
Siri® Eyes Free ............................................ 25
SiriusXM ® Radio
Playing .................................................... 196
Song By Voice
TM
Searching Music ...................................... 237
Setting .................................................... 236
Sort by Distance to Travel ........................ 125Sound and Beep Settings
........................... 27
Sound Setup ............................................. 190
SOURCE Button ........................................ 186
Speed Dial Making a Call .......................................... 292
Registering .............................................. 275
Start-up ....................................................... 20
Steering Wheel Controls .......................... 186
Straight Line Guide .................................... 74
Street ......................................................... 120
Street Name Guidance ............................... 61
Surround View Camera ............................ 322
System Device Information ...................... 321
System Initialization ................................. 364
System Limitations ................................... 366
T
Text/E-mail Message ................................. 295
Traffic Incidents ........................................ 160
Traffic List ................................................. 160
Traffic Rerouting ...................................... 159
Auto Reroute .......................................... 159
Navigation Settings ................................... 54
Trip Computer .......................................... 320
Troubleshooting ......................... 16, 344, 348
U
Unit Settings............................................... 33
Unverified Routing ..................................... 52
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