Alfa Romeo 4C 2017 Owner's Manual

IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE ..................270
▫ Prepare For The Appointment ............270
▫ Prepare A List ...................... .270
▫ Be Reasonable With Requests ............270
 IF YOU NEED ASSISTANCE .............270
▫ Alfa Customer Center .................271
▫ Alfa Customer Center (Canada) ..........271▫
Customer Assistance For The Hearing
Or Speech Impaired (TDD/TTY) ..........271
▫ Service Contract .....................271
 WARRANTY INFORMATION ............272
 REPORTING SAFETY DEFECTS ...........272
▫ In The 50 United States And Washington,
D.C. ............................. .272
▫ In Canada ......................... .273
 PUBLICATION ORDER FORMS ...........273
9

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder.
All work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let
the service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental,
it is advisable to make these arrangements when you
call for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high
quality service. The manufacturer’s authorized dealer
have the facilities, factory-trained technicians, special
tools, and the latest information to ensure the vehicle is
fixed correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to
the general manager or owner of the authorized
dealer. They want to know if you need assistance.
• If an authorized dealer is unable to resolve the
concern, you may contact the manufacturer’s cus-
tomer center.
270 IF YOU NEED CONSUMER ASSISTANCE

Any communication to the manufacturer’s customer
center should include the following information:
•Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
Alfa Customer Center
P.O. Box 21–8004 Auburn Hills, MI 48321–8004 Phone:
1-844-Alfa-USA (1-844-253-2872)
Alfa Customer Center (Canada)
P.O. Box 1621 Windsor, Ontario N9A 4H6 Phone: 1-800-
465-2001 (English) Phone: 1-800-387-9983 (French)
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter (TTY) in the United States, can communicate with the
manufacturer by dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1-800-855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the
mail within three weeks of the vehicle delivery date. If
you have any questions about the service contract, call
the manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465-2001 English / (800) 387-9983 French).
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract.
It is not responsible for any service contract other than
the manufacturer’s service contract. If you purchased a
9
IF YOU NEED CONSUMER ASSISTANCE 271

service contract that is not a manufacturer’s service
contract, and you require service after the manufactur-
er’s New Vehicle Limited Warranty expires, please refer
to the contract documents, and contact the person listed
in those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with
their sincere efforts to resolve any warranty issues or
related concerns.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle compo-
nents contain, or emit, chemicals known to the State
of California to cause cancer and birth defects, or
other reproductive harm. In addition, certain fluids
contained in vehicles and certain products of com-
ponent wear contain, or emit, chemicals known to
the State of California to cause cancer and birth
defects, or other reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, located on the
USB card, for the terms and provisions of ALFA RO-
MEO Automobiles warranties applicable to this vehicle
and market.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to notify-
ing FCA US LLC.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your authorized
dealer or FCA US LLC.
To contact NHTSA, you may call the Vehicle Safety
Hotline toll free at 1-888-327-4236 (TTY: 1-800-424-9153);
or go to http://www.safercar.gov; or write to: Admin-
istrator, NHTSA, 1200 New Jersey Avenue, SE., West
272 IF YOU NEED CONSUMER ASSISTANCE

Building, Washington, D.C. 20590. You can also obtain
other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department im-
mediately. Canadian customers who wish to report a
safety defect to the Canadian government should con-
tact Transport Canada, Motor Vehicle Defect Investiga-
tions and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are
accepted. If you prefer mailing your payment, please
call for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes). Service Manuals
These comprehensive Service Manuals provide the in-
formation that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing FCA US LLC
vehicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightfor-
ward language with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manu-
als make it easy for students and technicians to find and
fix problems on computer-controlled vehicle systems
and features. They show exactly how to find and correct
problems the first time, using step-by-step trouble-
shooting and drivability procedures, proven diagnostic
tests and a complete list of all tools and equipment.9
IF YOU NEED CONSUMER ASSISTANCE 273

Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific FCA US LLC vehicles. In-
cluded are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
•Call toll free at:
1-800-890-4038 (U.S.)
1-800-387-1143 (Canada)
Or
• Visit us on the Worldwide Web at:
www.techauthority.com
274 IF YOU NEED CONSUMER ASSISTANCE

INDEX
10

Adding Engine Coolant (Antifreeze)...........227
Adding Fuel ........................... .187
Adding Washer Fluid .....................221
Additives, Fuel ......................... .185
AirBag................................36 Air Bag Operation ......................38
Driver Knee Air Bag .....................39
Enhanced Accident Response ..............206
Event Data Recorder (EDR) ...............206
If A Deployment Occurs ..................41
Knee Impact Bolsters ....................38
Maintaining Your Air Bag System ...........44
Air Bag Light ........................ .57, 97
Air Bag Maintenance ......................44
Air Cleaner, Engine (Engine Air Cleaner Filter). . . .215
Air Conditioner Maintenance ................217
Air Conditioning Refrigerant .............217, 218
Air Conditioning System ...................217
Air Pressure, Tires ....................... .168
Alarm System (Security Alarm) ...............12
Alfa DNA System (Dynamic Car Control System) ....................... .141
Alfa Twin Clutch Transmission ...........136, 210
Fluid Type ....................... .234, 258
Alterations/Modifications, Vehicle ..............6Antifreeze (Engine Coolant)
..............226, 256
Capacities .......................... .256
Disposal ............................ .228
Anti-Lock Brake System (ABS) ...............152
Appearance Care ....................... .234
Automatic Door Locks .....................19
Automatic Transaxle ........................9
Automatic Transmission ...................136
Fluid Type .......................... .258
Auto Unlock, Doors .......................19
Auxiliary Electrical Outlet (Power Outlet) ........83
Battery ............................ .99, 216
Charging System Light ...................99
Keyless Key Fob Replacement ..............16
Belts, Seat ..............................57
Body Mechanism Lubrication ................218
B-Pillar Location ........................ .162
Brake Fluid ........................... .258
Brake, Parking ......................... .148
Brakes ............................... .230
Brake System ....................... .150, 230
Anti-Lock (ABS) ...................... .152
Master Cylinder ...................... .230
Parking ............................ .148
276 INDEX

Warning Light.........................94
Break-In Recommendations, New Vehicle ........55
Bulb Replacement .....................245, 246
Bulbs, Light ......................... .59, 245
Capacities, Antifreeze (Engine Coolant) .........256
Capacities, Fluid ........................ .256
Caps, Filler Oil (Engine) ......................... .215
Carbon Monoxide Warning ...............56, 187
Car Washes ........................... .235
Cellular Phone ......................... .125
Chains, Tire ........................... .177
Chart, Tire Sizing ....................... .158
Check Engine Light (Malfunction Indicator Light) ........................211
Checking Your Vehicle For Safety ..............56
Checks, Safety ...........................56
Child Restraint ...........................46
Child Restraints Booster Seats ..........................49
Child Restraints ........................46
Child Seat Installation ....................53
Infants And Child Restraints ...............48
Older Children And Child Restraints .........48Clean Air Gasoline
...................... .184
Cleaning Wheels ............................ .236
Windshield Wiper Blades .................218
Climate Control ........................ .126
Manual ............................ .126
Clutch ............................... .230
Clutch Fluid ........................... .230
Compact Spare Tire ...................... .172
Contract, Service ........................ .271
Coolant (Antifreeze) ...................256, 257
Cooling System ......................... .225
Adding Coolant (Antifreeze) ..............227
Coolant Level .....................226, 229
Disposal Of Used Coolant ................228
Drain, Flush, And Refill ..................226
Inspection .......................... .229
Points
To Remember .................228, 229
Pressure Cap ........................ .228
Selection Of Coolant (Antifreeze) ...........226
Corrosion Protection ..................... .234
Cruise Light ........................ .108, 109
Cupholders .............................85
Customer Assistance ..................... .27010
INDEX 277

Daytime Running Lights....................72
Dealer Service .......................... .212
Deck Lid ...............................22
Deck Lid, Release .........................68
Defroster, Windshield ......................57
Delay (Intermittent) Wipers ..................75
Diagnostic System, Onboard ................210
Dimmer Control ..........................73
Disposal Antifreeze (Engine Coolant) ...............228
Door Locks .............................18
Child-Protection Door Lock — Rear Doors .....19
Power Door Locks ......................15
Doors .................................18
Driving Through Flowing, Rising, Or Shallow
Standing Water ....................... .147
Electrical Outlet, Auxiliary (Power Outlet) .......83
Electrical Power Outlets ....................83
Electric Remote Mirrors .....................64
Electronic Brake Control System ..............150
Electronic Speed Control (Cruise Control) ........77
Electronic Throttle Control Warning Light ........96Emergency, In Case Of
Hazard Warning Flasher .................192
Jump Starting ........................ .200
Overheating ......................... .192
Emission Control System Maintenance .........211
Engine Air Cleaner ......................... .215
Break-In Recommendations ................55
Checking Oil Level .....................214
Compartment ........................ .209
Cooling ............................ .225
Exhaust Gas Caution .................56, 187
Fails To Start ........................ .135
Flooded, Starting ..................... .135
Fuel Requirements .....................183
Jump Starting ........................ .200
Oil ............................ .214, 256
Oil Filler Cap ........................ .215
Oil Filter ........................... .215
Oil Selection ......................... .214
Overheating ......................... .192
Starting ............................ .134
Enhanced

Accident Response Feature ..........206
Ethanol .............................. .184
278 INDEX