Acura RDX 2017 Navigation Manual
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uuTroubleshooting uGuidance, Routing
Troubleshooting
The screen is showing wh ite dots as I drive along.These dots are called “breadcr umbs.” These are displayed if Display Tracking is 
set to  On.
How do I remove the white dots (“breadcrumbs”) 
from my screen?Press the  SETTINGS  button. Select  Navi Settings > Map, set Display Tracking  to 
Off  or select  Delete Tracking  to remove the white dots from the map.
2Display Tracking  P. 84
A road that I selected to avoid is being used when 
routing.When you “draw” your area to avoid, make sure to select sections of roads that 
include at least one intersection.
2Avoided Area  P. 60
My elevation (shown when  I display the current 
position) seems to fluc tuate even though my 
elevation has not changed.This is normal. The elevation can vary  ±100 ft (±30 m) due to GPS calculation 
errors.
2 GPS System  P. 334
My elevation is missing on the “current position” 
screen.The elevation is only displayed if the GPS antenna can receive signals from at least 
four satellites. Try moving the vehicle into  an open area. The elevation is also not 
displayed if the calculated elevation is zero or below sea level.
ProblemSolution
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uuTroubleshooting uUpdate, Coverage, Map Errors
Troubleshooting
Update, Coverage, Map Errors
Display, Accessories
Multi-View Rear Camera
ProblemSolution
My city is not part of a fully verified detailed 
coverage area.The mapping database is constantly undergoing revision. You can access the most 
recent information on the internet.
2 Map Coverage  P. 337
Does the navigation syst em work outside North 
America?The navigation system contai ns maps for the 50 U.S. states, Canada, Puerto Rico, 
and Mexico. The navigation system will not work in other countries.
2 Map Coverage  P. 337
How do I report errors I find in the database?Minor errors are bound to occur in a large database. If you encounter major errors, 
see your dealer.
2Visiting Your Dealer  P. 336
ProblemSolution
The display appears dim when starting the car in 
really cold weather.This is normal. The display will become brighter after a few minutes.
ProblemSolution
When I shift gears, the rear camera image display is 
delayed.This is normal. When shifting into or out of Reverse, you may experience a delay 
while the screen image switches between  the audio/information screen and the 
rear camera image.
The rear camera image is too dark or too bright. 
How do I adjust the brightness?While the camera image is displayed, ro tate the Interface Dial to adjust the 
brightness. This adjustment does not affect the navigation screen brightness 
settings.
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uuTroubleshooting uMiscellaneous Questions
Troubleshooting
Miscellaneous Questions
ProblemSolution
My battery was disconnected or went dead, and the 
navigation system is asking for a code.Set the power mode to ON, and press and hold the   (Power) button for two 
seconds. The system should reactivate. If  you have installed an aftermarket system, 
contact a dealer.
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Troubleshooting
Error Messages
Navigation System
Error MessageSolution
The display temperature is too high. For protection, 
the system will shut off until the display cools down.This message appears briefly when the  display temperature is too high. The 
navigation system turns off until the disp lay cools down. The system turns back on 
automatically when the display cools down.
The navigation system temperature is too low. For 
protection, the system will  shut off until the it 
warms up.The navigation system has difficulty r eading the HDD when the temperature is 
below approximately -22°F (-30°C). The navi gation system starts up automatically 
when the display warms up.
The navigation system atmospheric pressure is too 
low. For protection, the syst em will shut off until the 
pressure returns to safe levels.The HDD is inoperable due to  low atmospheric pressure. Move your vehicle to the 
place where the atmospheric pressure is high.
The navigation system temperature is too high. For 
protection, the system will shut off until it cools 
down.The navigation system has difficulty r eading the HDD when the temperature is 
high. The navigation system  starts up automatically when the system cools down.
HDD access error. Please consult your dealer.Writing of the data to the HDD failed with a cause other than low temperature, 
high temperature, and low atmospheric pres sure. After a short wait, try to operate 
the system again. If this does not solv e the problem, consult with the dealer.
HDD access error. The system will reset and attempt 
to correct the problem.
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uuError Messages uCD Player
Troubleshooting
CD Player 
If a disc error occurs, you may  see the following error messages.
Error MessageCauseSolution
Unplayable FileTrack/file format not supported●Current track/file will be skipped. The next supported track/file 
plays automatically.
Bad Disc
Please Check Owner’s Manual
Push EjectMechanical error●Press the   (eject) button and re move the disc, and check that 
the error message is cleared.
Mecha Error●Check that the disc is not dama ged or deformed, and insert the 
disc again.
2 Protecting CDs  P. 211
Bad Disc
Please Check Owner’s ManualServo error●If the error message reappears, press the   (eject) button, and 
pull out the disc.
●Insert a different disc.
If the new disc plays, there is  a problem with the first disc.
●If the error message repeats, or the disc cannot be removed, 
contact a dealer.
Do not try to force the disc out of the player.
Check DiscDisc error●Check that the disc is not damaged or deformed.
2Protecting CDs  P. 211
Heat ErrorHigh temperature●Turn the audio system off and allo w the player to cool down until 
the error message is cleared.
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uuError Messages uHard Disc Drive (HDD) Audio
Troubleshooting
Hard Disc Drive (HDD) Audio
If an error occurs  while playing the Hard Disc Drive (HDD) Audio, you may see the 
following error messages. If you cannot cl ear the error message, contact a dealer.
Error MessageCause
HDD access error.
Please consult your dealer.—
The navigation system temperature is too high. For 
protection, the system will shut off until it cools 
down.Turn the audio system off and allow the player to cool down until the error 
message is cleared.
The navigation system temperature is too low. For 
protection, the system will  shut off until it warms 
up.The navigation system has difficulty r eading the HDD when the temperature is 
below approximately -22°F (-30°C). The navi gation system starts up automatically 
when the display warms up.
Unplayable FileAppears when a file format not supported.  Current track will be skipped. The next 
supported track plays automatically.
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uuError Messages uiPod/USB Flash Drive
Troubleshooting
iPod/USB Flash Drive
If an error occurs while play ing an iPod or USB flash driv e, you may see the following 
error messages. If you cannot clear  the error message, contact a dealer.
Error MessageCause
USB ErrorAppears when there is a problem with th e audio system. Check if the device is 
compatible with the audio system.
Incompatible USB Device
Please Check Owner’s ManualAppears when an inco mpatible device is connected. Disconnect the device. Then 
turn the audio system off, and turn it on  again. Do not reconnect the device that 
caused the error.
Unsupported VersionAppears when an unsupported iPod is conn ected. If it appears when a supported 
iPod is connected, update the iPod software to the newer version.
Appears when the system does not ack nowledge the iPod. Reconnect the iPod.
Connect Retry
Unplayable FileAppears when the files in the USB flash  drive are DRM or an unsupported format. 
This error message appears for about 3 seconds, then plays the next song.
No Data
Appears when the iPod is empty.
Appears when the USB flash drive is em pty or there are no MP3, WMA, or AAC 
files in the USB flash drive.
Check that compatible files are stored on the device.
UnsupportedAppears when an unsupported device is connected. If it appears when a 
supported device is connected, reconnect the device.
iPod
USB flash drive
iPod and USB flash drive
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uuError Messages uPandora ®
Troubleshooting
Pandora ®
If an error occurs while playing Pandora ®, you may see the following error messages.
If you cannot clear the error message, contact a dealer.
Error MessageCauseSolution
Incompatible USB Device
Please Check Owner’s ManualAppears when an inco mpatible device is 
connected.Disconnect the device. Then turn the 
audio system off, and turn it again. Do 
not reconnect the device that caused 
the error.
There is no station list in the device.
Please add the station list to your device.
No stations have been created.
Please create a station on the device.
Appears when there is no station list on 
the device.Use the device to create a station.
Music licenses force us to  limit the number of tracks 
you may skip each hour.Appears when you try to skip a song or 
select Dislike over the predetermined 
number of times in an hour.Try again later.
Unable to save rating.
Unable to save bookmark.Appears when the commanded 
operation is failed.Try again later.
No dataAppears when no data  is available with 
Pandora ® activated.Reboot the app and reconnect the 
device.
UnsupportedAppears when Pandora® version is not 
supported.Update Pandora ® to the latest version.
PANDORA App version is not supported.
PANDORA system maintenanceAppears when the Pandora ® server is in 
maintenance.Try again later.
U.S. models
Navigation Screen
On Demand Multi-Use DisplayTM
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uuError Messages uPandora ®
Troubleshooting
Cannot connect to PANDORA.
When stopped, check your mobile device.The Pandora® app failed to start 
because of the following device errors:
●The display on your smartphone is 
turned off.
●Your smartphone is locked.●The home screen or the app screen 
(music screen) is not displayed on 
your smartphone.
●The track is not played on your 
smartphone even after 30 seconds 
have passed.
●The Pandora® app is not installed in 
your device, or the Pandora ® version 
is not supported.
●Turn the phone screen on, and make 
sure it is unlocked.
●The Pandora® version is not 
supported. Update to the latest 
version.When not driving, please see mobile device.
The Pandora® app in your smartphone is 
not compatible with the app launcher 
system.Download the most recent version of 
the Pandora® app.
The required app is not installed.Download the HondaLink app from 
www.hondalink.com .
The maximum number of stations that can be 
created is 100. To create more, please delete one or 
more previously created stations.Appears when the number of created 
stations reaches the limitation.Delete the unneeded stations from the 
Station List.
Unable to create new station.
Please try again.Appears when you try to create a new 
station.Try again later.
Error MessageCauseSolution
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uuError Messages uPandora ®
Troubleshooting
Unable to play PANDORA.
Please try again later.Appears when you try to play 
PANDORA.Try again later.
Unable to play PANDORA.
Music licensing restrict s play in this area.Try again later.
Unable to play PANDORA.
When stopped, log-in to PANDORA.Log in to the PANDORA sever.
This PANDORA station is  currently not available. 
Please select another station.Appears when the station you selected 
is not currently available.Select another station.
Error MessageCauseSolution
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