service AUDI A3 2020 Owner´s Manual

Telephone


— The mobile device may become hot during
wireless charging. Pay attention to the tem-
perature of your mobile device and be care-
ful when removing it from the Audi phone
box.
—An alternating magnetic field is used for
wireless charging. Maintain a minimum dis-
tance of approximately 2.4 in (6 cm) to the
Audi phone box charging plate. The thresh-
olds for prolonged exposure at this distance
comply with ICNIRP1998. Therefore, inter-
actions such as irritation of sensory organs,
malfunctions of active implants (such as
pacemakers, infusion pumps, or neurosti-
mulators) or effects on passive implants
(such as prosthetic limbs) is highly unlikely.
If you have an implant, consult a medical
specialist if you have any questions.

@) Note
Applicable to U.S.A.
Operation of the Audi phone box is subject to
the following requirements of the Federal
Communications Commission:
— This is a CONSUMER device.
— BEFORE USE, you MUST REGISTER THIS DE-
VICE with your wireless provider and have
your provider’s consent. Most wireless pro-
viders consent to the use of signal boosters.
Some providers may not consent to the use
of this device on their network. If you are
unsure, contact your service provider.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST be installed
at least 20 cm (8 inches) from any person.
— You MUST cease operating this device im-
mediately if requested by the FCC or a li-
censed wireless service provider.
— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@) Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi Phone Box, is subject to the
following requirements of the Innovation,
172
Science and Economic Development Canada
(ISED):
—This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
G) Tips
— Placing the mobile device in a bag or protec-
tive sleeve inside the Audi phone box can in-
terfere with the connection to the external
antenna”.
— Metallic objects in the Audi phone box block
the wireless charging of your mobile device
and calls made using the exterior antenna”*.
—The charging time and temperature will vary
depending on the mobile device being used.
— Your mobile device can only be charged in
the Audi phone box when the ignition is
switched on.
— To reduce the risk of malfunctions, make
sure the mobile device is positioned correct-
ly in the Audi phone box.
—The maximum charging output is 5 W.
— Strong transmission quality* cannot be
guaranteed if more than one mobile device
is in the box.
— Only one mobile device at a time can be
charged wirelessly in the Audi phone box.
— Audi recommends using Audi Genuine Ac-
cessories. Audi has verified their reliability,
safety, and suitability.
— You can purchase a USB adapter from an au-
thorized Audi dealer or authorized Audi
Service Facility, or at specialty stores.
— If you place your remote control key togeth-
er with your mobile device in the Audi phone
box, it may cause your mobile device to stop
charging if wireless charging is active.

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Telephone

@) Tips
Messages that are deleted in the MMI are also
deleted in the mobile device automatically.
Applies to: cell phones with Bluetooth Message Access Profile
(MAP)
Depending on the type of mobile device being
used, you may be able to receive and send e-
mails through the MMI.
Requirement: your mobile device must be con-
nected to the MMI via Bluetooth Message Access
Profile (Bluetooth MAP) > page 169.

> Select: [MENU] button > Telephone > left con-
trol button > e-mail (myPhone)/e-mail (secon-
dary phone)*.

Write new e-mail
Select and confirm Write new e-mail.
— Using a template: select and confirm the de-
sired template from the list.
— Writing your own text*: select and confirm Do
not use template. Enter text using the MMI
touch control pad” or the letter speller.
— Enter one or more recipients.
— Select and confirm Send.
Inbox
All received e-mails are displayed.
Sent
All sent e-mails are displayed.
Outbox
All e-mails that will be sent are displayed.
Drafts
All saved e-mails that have not been sent yet are
displayed.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 182.
@) Tips
To ensure that your sent e-mails are received,
connect your cell phone to the Wi-Fi hotspot*
in the vehicle so that the e-mail app on your
cell phone continues to have Internet access.
If you are still not receiving e-mails even
though you have a successful connection,
then contact your e-mail service provider or
your cell phone service provider.
Message options
Applies to: cell phones with Bluetooth Message Access Profile
(MAP)

> Select: [MENU] button > Telephone > left con-
trol button > e-mail (myPhone)/e-mail (secon-
dary phone)* > Inbox/Sent/Outbox > right
control button.

The following options may be available depend-
ing on the selected menu.
Store as template
Ten e-mail templates are stored in the MMI. You
can save up to 10 additional templates of your
own.
— Create an e-mail.
— Select and confirm Store as template.
Resume last edited e-mail
The last e-mail in progress can be resumed.
Reply*
A reply can be sent for the selected e-mail in the
Inbox.
Reply to all*
A reply can be sent for the selected e-mail in the
Inbox and it will be sent to all of the entered re-
cipients.
Forward
The selected e-mail can be forwarded to a differ-
ent recipient.
Delete this message*
The selected e-mail can be deleted.
177

Telephone

Read out)
You can have the MMI read an open e-mail.
E-mail settings*
To display when a new e-mail is received, activate
the E-mail notifications. New e-mails are indicat-
ed with an envelope & in the Infotainment sys-
tem display status line.
Connection manager
See > page 231.
Bluetooth settings*
See > page 233.
Online settings*
See > page 233.
Wi-Fi settings*
See > page 187.
Telephone settings
See > page 180.
G) Tips
— Messages that are deleted in the MMI are
also automatically deleted in the connected
cell phone.
— You cannot read any messages while driv-
ing.
Listening to voicemail
Applies to: vehicles with telephone

> Select: [MENU] button > Telephone > left con-
trol button. Select and confirm Call list/Direc-
tory/Favorites > Voicemail.
Requirement: there must be no voicemail num-
ber stored.
> Entering the voicemail number: enter the de-
sired number. Select and confirm OK.
Requirement: a voicemail number must be stor-
ed.
> Dialing the voicemail number: select and con-
firm
Voicemail.

) Not available in all languages.
178
G) Tips
This service must be set up and activated in
advance by the cell phone service provider.
Directory
Opening the directory
Applies to: vehicles with telephone
After connecting the cell phone, the contacts in it
are automatically imported into the MMI.
Requirement: you must have at least one contact
stored in your cell phone.

> Select: [MENU] button > Telephone > left con-
trol button > Directory.
> Calling a contact: select and confirm a contact
from the directory. The phone numbers for the
selected contact are displayed. To make the
call, select and confirm a phone number.
> Free text search for a contact: see > page 154.

Contacts are displayed in alphabetical order and
can be sorted by first or last name > page 180,
Sort order.
(i) Tips
— Additional information on free text searches
can be found under > page 154.
— Check for a possible request to synchronize
on your cell phone. Requests to synchronize
the directory must be confirmed so that
your cell phone contacts can be loaded into
the MMI.
— Please note that only the directory from the
primary phone* is always displayed.
— The contacts from the mobile device may
not be transferred in alphabetical order. If
there are too many entries, contacts with
different first letters may be missing in the
MMI.
—The contacts in the local MMI memory are
always visible and can be accessed by other
users.

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Telephone

Free text search for a contact
Applies to: vehicles with telephone

> Select: [MENU] button > Telephone > left con-
trol button > Directory.
> To limit the search, enter the initials of the con-
tact being searched with each initial separated
by a space in the input field. Enter additional
letters if necessary.
> Select and confirm a contact from the directory.
The phone numbers for the selected contact are
displayed.
> To make the call, select and confirm a phone
number.
@ Tips
— You can scroll through long lists quickly by
turning the control knob quickly. The scroll-
ing speed depends on the number of list en-
tries.
— Additional information on free text searches
can be found under > page 154.
Showing contact details*
Applies to: vehicles with telephone

You may be able to show contact details depend-
ing on the vehicle equipment:

> Select: [MENU] button > Telephone > left con-
trol button.
>» Select and confirm Directory > a contact from
the directory.
> Select: right control button > Show contact de-
tails.

— Calling: select and confirm the desired tele-
phone number.
— Navigating: to start navigation, select and con-
firm
the desired address. Select and confirm
Start route guidance.
Press the right control button to open additional
options
for the contact details.
— Add destination: to start navigation, select and
confirm the desired address. Select and confirm
Start route guidance.
— Store as favorite: see > page 175.
— Send text message*: you can send a text mes-
sage to the selected contact > page 175.
— Delete contact: the selected contact can be de-
leted.
G) Tips
— Contacts edited in the MMI directory cannot
be automatically updated in the connected
cell phone. Audi recommends editing cell
phone contacts directly in the cell phone.
— Only the contacts in the local MMI memory
can be edited or deleted.
Importing and exporting contacts
Applies to: vehicles with telephone
Contacts in vCard format (.vcf) can be imported
into the directory or exported.
Requirement: an SD card must be inserted in one
of the SD card readers* > page 212 or a USB stor-
age device must be connected to the Audi music
interface* > page 217 or the requirements for
Audi connect Infotainment services* must be
met > page 182.

> Select: [MENU] button > Telephone > left con-
trol button > Directory.
> Select: right control button > Contact settings.
> Importing contacts from a storage device: se-
lect and confirm Import contacts > SD card
1/SD card 2 or USB device 1/USB device 2 >
desired contacts > Start import.
> Exporting contacts to a storage device: select
and confirm Export contacts > SD card 1/SD
card 2 or USB device 1/USB device 2 > desired
contacts > Start export.
> Selecting all contacts at once to import/
export: select and confirm Import contacts/Ex-
port contacts > SD card 1/SD card 2 or USB de-
vice 1/USB device 2 > All > Start import/Start
export.
C) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 182.
(i) Tips
— For additional information on the myAudi
account, visit my.audi.com.

179

Telephone

— The imported contacts are stored in the lo-
cal memory of the directory.
—A maximum of 1,000 contacts can be im-
ported. You can check the directory memory
capacity at any time > page 180.
— Contacts that were downloaded from a mo-
bile device cannot be exported.
— There should be no other files or folders on
the storage medium containing the contacts
to be imported.
Additional settings
Telephone settings
Applies to: vehicles with telephone

> Select: [MENU] button > Telephone > right con-
trol button > Telephone settings.

Call options*
Call forwarding: you can switch the forwarding
of incoming calls to your voicemail or to another
phone number on and off. You can check if the
function is activated or deactivated with Check
status.
Call waiting: you are alerted to an incoming call
during a phone call when the function is switched
on™. You can check if the function is activated or
deactivated with Check status.
Send own telephone number: sending your
phone number with an outgoing call can be acti-
vated and deactivated. With the Network-de-
pendent setting, the setting listed in the con-
tract with the cell phone service provider is used.
The settings only apply to the Telephone menu in
the MMI. Please note that the settings on your
mobile device will apply after disconnecting the
Bluetooth connection. You can check if the func-
tion is activated or deactivated with Check sta-
tus.
Ringtone and volume settings!)
Using the Mute telephone function, you can
switch the ringtone playback through the MMI
speaker on and off. You can play the ringtones us-
ing
the Ringtone function. Select and confirm an

)) Depends on the connected cell phone.
180
entry from the list. For the Ringtone volume/
Message volume settings, see > page 235. The
Microphone input level can be adjusted during a
phone call using the control knob.
G) Tips
— Several mobile devices can be paired with
the MMI, but only two* mobile devices can
be actively connected.
—To delete all paired Bluetooth devices, the
Bluetooth function can be reset to the fac-
tory default settings > page 231.
Additional options
Applies to: vehicles with telephone

> Select: [MENU] button > Telephone > right con-
trol button.

— Connection manager: see > page 231.
— Bluetooth settings*: see > page 233.
— Online settings*: see > page 233.
— Wi-Fi settings”: see > page 187.
Directory settings
Applies
to: vehicles with telephone

> Select: [MENU] button > Telephone > left con-
trol button > Directory > right control button >
Contact settings.
Memory capacity
Shows the Memory capacity for the directory.
You can manage up to 17,000 contacts with the
directory. You can load up to 4,000 contacts from
your cell phone into each directory. You can also
import up to 1,000 contacts from a storage de-
vice.
Sort order
You can sort the contacts in your directory alpha-
betically according to Last name or First name.
Import contacts/Export contacts
See > page 179.

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Telephone

Download directory
To update the contacts in the MMI, you can man-
ually download your mobile device contacts. De-
pending on the mobile device, you may need to
disconnect and reconnect the Bluetooth connec-
Hide contacts without phone number
When this function is switched on, grayed-out
contacts that have no phone numbers stored for
them will be hidden in the directory.
tion to update the contacts.
Troubleshooting
Applies to: vehicles with telephone

Problem Solution

Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a cell phone have been
met > page 169, or
make sure you did not accidentally decline the PIN for establish-
ing a connection on your cell phone. If necessary, repeat the pair-
ing process > page 169.

After pairing, not all contacts or
no contacts have been loaded into
the MMI.
Avoid using special characters in names.
Avoid using contact groups on your cell phone.

Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using.

Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
Check if the Bluetooth settings on your cell phone are limited or
individual Bluetooth settings are deactivated. This may be the
case with business cell phones.

Applies to: vehicles with Audi
phone box: Wireless charging of
your mobile device is not working
or has been interrupted.

Applies to: vehicles with Audi phone box: Check if your mobile de-
vice is Qi-capable.
Check if your cell phone is centered on the phone symbol in the
Audi phone box and make sure there are no other objects in the
Audi phone box.
Do not place your remote control key in the Audi phone box with
your cell phone.

181

Audi connect

Audi connect
General information
Applies to: vehicles with Audi connect
Depending on the country and the vehicle equip-
ment, the following functions may be available:
— Audi connect Infotainment
— Applies to: vehicles with plug-in hybrid drive:
Audi connect vehicle control services (Audi con-
nect e-tron services)
You can also find more information on Audi con-
nect online at my.audi.com.

Z\ WARNING
—To reduce the risk of an accident, only use
Audi connect services and the Wi-Fi hotspot
only if the traffic situation permits it. Read
and follow the guidelines provided in
= page 146, Traffic safety information.
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving. Also read the warnings
in the chapter > page 257, Front airbags.

©) Note
— Applies to: embedded SIM card usage: The
connection costs for Audi connect Infotain-
ment services are included in the price of
Audi connect Infotainment during the sub-
scription period with some exceptions.
Please note that there may be additional
charges when using some services. For ex-
ample, this applies to online radio/
podcasts, Gracenote online database or for
Internet connections and services that use
the Wi-Fi hotspot, such as online media
sources. Depending on the country, data
plans may need to be purchased for these
services > page 187. For additional infor-
mation, see my.audi.com.
—Incertain situations, the Wi-Fi hotspot data
connection may be established as a replace-
ment for the SIM card on your Wi-Fi device.
182
This feature depends on the configuration
of your Wi-Fi device and operating system.
This could result in fees depending on your
cell phone service provider, especially if you
are using this feature while abroad. A flat
rate data plan is strongly recommended. For
more information, contact your cell phone
service provider or refer to the owner's man-
ual for your Wi-Fi device.
— You are responsible for all precautions taken
for data protection, anti-virus protection,
and protection against loss of data on mo-
bile devices that are used, for example, to
access the Internet through the Wi-Fi hot-
spot.
— In areas with poor GPS reception or outside
the coverage range of the respective cell
phone service provider, some functions
and/or services may not be available, it may
not be possible to send or receive data, or
functionality may be limited.
(i) Tips
— The availability of services depends on the
subscription.
— AUDI AG provides access to services from
third party providers. Permanent availability
cannot be guaranteed, because that de-
pends on the third party provider.
— Use of the most up-to-date mobile network
standard is not available in every country.
Contact an authorized Audi dealer or au-
thorized Audi Service Facility or your cell
phone service provider for additional infor-
mation.
— Availability, scope, providers, screen display,
and costs of services may vary depending on
the country, model, model year, end device
and rates.
Audi connect
Infotainment
Applies to: vehicles with Audi connect Infotainment
With Audi connect Infotainment services, online
information is transmitted directly to the vehicle. >

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Audi connect

An Internet connection is required to use Audi
connect Infotainment. Depending on the country
and the vehicle equipment, the following options
may be available:
— Embedded SIM card

Z\ WARNING
Always follow the information found in > AA

in General information on page 182.
@) Note
Always follow the information found in >@ in
General information on page 182.
Embedded SIM card
Applies to: vehicles with Audi connect Infotainment and an
embedded SIM card

The data connection for Audi connect Infotain-
ment services is made through an embedded SIM
card (eSIM card) that is installed in the vehicle.
You can use the Audi connect Infotainment serv-
ices immediately.
@) Note
Always follow the information found in >@ in
General information on page 182.
Using a Wi-Fi hotspot
Applies to: vehicles with Wi-Fi hotspot
You can connect up to eight Wi-Fi devices (such
as smartphones) with the MMI Wi-Fi hotspot. If
the MMI is connected to the Internet
=> page 182, the connected Wi-Fi devices can also
use the MMI’s Internet connection.
Requirement: the ignition must be switched on.

> Select: [MENU] button > Telephone > right con-
trol button > Wi-Fi settings > Wi-Fi. Switch on
the Wi-Fi hotspot.
> Select: [MENU] button > Telephone > right con-
trol button > Wi-Fi settings > Network key. The
access data for the Wi-Fi hotspot is displayed.
Switch on the visibility of the Wi-Fi hotspot if
necessary.



> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
using the authentication data that is shown.
> Follow any additional system prompts on your
Wi-Fi device if necessary.
Your device is successfully connected with the
MMI's Wi-Fi hotspot.

ZX WARNING
Always follow the information found in > AV
in General information on page 182.
® Note
Always follow the information found in >@ in
General information on page 182.
G) Tips
For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see > page 377.

Audi connect
Infotainment services
Configuration
Applies to: vehicles with Audi connect Infotainment
Requirement: your vehicle must be connected to
the Internet > page 182.
Some Audi connect Infotainment services must
be configured through your personal myAudi ac-
count at my.audi.com before using them for the
first time.
> Register at my.audi.com.
> Add your vehicle to your myAudi account.
> Select: [MENU] button > Audi connect > right
control button > Log in.
> Log in to myAudi in the vehicle using your e-
mail address and password.
@ Tips
— For some Audi connect Infotainment serv-
ices, you may also have to enter your myAu-
di access information when accessing serv-
ices in the MMI.


183

Audi connect

— Some Audi connect Infotainment services
must be activated at my.audi.com.
— To make logging in easier in the vehicle, you
will receive an 8-digit myAudi PIN as an al-
ternative to your myAudi password after you
have created a myAudi account.
— Depending on the country, you may be able
to use the myAudi app or my.audi.com.
— For detailed information on configuration,
visit my.audi.com.
Accessing Audi connect Infotainment
Applies to: vehicles with Audi connect Infotainment

> Select: the [MENU] button > Audi connect.
A list of all of the available Audi connect Infotain-
ment services is shown on the Infotainment sys-
tem display.
You can also filter the Audi connect Infotainment
services by category:
> Select: [MENU] button > Audi connect > left
control button > for example, Navigation for
the Audi connect Infotainment services in the
Navigation menu.
Applies to: vehicles with Audi connect Infotainment


> Select: [MENU] button > Audi connect > desired
Audi connect Infotainment service > right con-
trol button.

Depending on the equipment and the Audi con-
nect Infotainment service selected, the following
basic functions may be available:
Save as preview
You can also see a preview of the selected Audi
connect Infotainment services on the Audi con-
nect Infotainment home page.
Show on map
You can show selected contents on the map and
use them for route guidance.

D_ Not available in all languages.
184
Log in
See > page 183.
Read out)
You can allow the MMI to read out the selected
contents.
Call
If a phone number was assigned to an entry, you
can call the number, for example to reserve tick-
ets.
Refresh
The contents for the selected Audi connect Info-
tainment service are refreshed.
Start route guidance
If a location was saved with an entry, you can use
it as the navigation destination. Route guidance
starts immediately.
Change search area
The set search area can be changed at any time.
Additional information on search areas can be
found under > page 191.
Closing Audi connect Infotainment services
Regardless of the function selected, you can
close an Audi connect Infotainment service at
any time and return to the home screen.
Services
Applies
to: vehicles with Audi connect Infotainment
Depending on the country and the vehicle equip-
ment, the following services may be available:
Weather information
Information on current weather conditions as
well as weather forecasts for the selected search
area.
> Select and confirm Weather.
Online news
> Select: Online news > desired newsfeed > a
headline.

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Audi connect

If you logged in to myAudi in your vehicle
=> page 183, personalized newsfeeds can be dis-
played.
Access to Twitter
Requirement: you must have connected your ve-
hicle with myAudi > page 183. You must have
connected your myAudi account with Twitter.
You can only connect one Twitter account with
your myAudi account. Not all settings can be ad-
justed in the MMI. Some can only be adjusted
through the Twitter website.
> Select: Twitter > left control button > desired
function (for example, Trends).
Charging stations
Applies to: vehicles with charging stations and plug-in hybrid
drive
Information on charging stations in the selected
search area.
>» Select and confirm Charging stations.

ZA WARNING
Always follow the information found in > AV
in General information on page 182.
@ Note
Always follow the information found in >@ in
General information on page 182.
Additional options
Applies to: vehicles with Audi connect Infotainment


> Select: [MENU
control button.
button > Audi connect > right
Depending on the equipment and the country,
the following options may be available in the
overview of Audi connect Infotainment services:
About Audi connect
Here you will find legal information regarding
Audi connect Infotainment usage.

D Depends on the country and equipment. These services
are available for a limited time.
Log in
See > page 183.
Connection manager
See > page 231.
License subscription
The validity and expiration date of your licenses
are displayed.
Refresh
The content of the selected Audi connect Info-
tainment service or the entire Audi connect Info-
tainment list is updated.
Data privacy
See 5 page 372.
@) Note
Always follow the information found in >@ in
General information on page 182.
Audi connect e-tron
services
Applies to: vehicles with plug-in hybrid drive and Audi connect
With Audi connect vehicle control services 1), you
can utilize various services using the myAudi app
or online at my.audi.com.

ZA WARNING
Always follow the information found in > A\
in General information on page 182.
Gi) Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
— An eSIM card establishes the Internet con-
nection for Audi connect vehicle control
services. The costs for this are included in


185
>