AUDI E-TRON 2019 Owner's Guide
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Opening and closing
Opening and closing
Central locking
(ee emul ela)
Z\ WARNING
— If you leave the vehicle, switch the ignition
off and take the key with you. This applies
particularly when children remain in the ve-
hicle. Otherwise, children could start the ve-
hicle or operate electrical equipment (such
as power windows), which increases the risk
of an accident.
— Applies to: vehicles with anti-theft alarm
system: When the vehicle is locked from the
outside, no one - especially children - should
remain in the vehicle, because the windows
can no longer be opened from the inside
= page 32, Anti-theft alarm system.
Locked doors make it more difficult for
emergency workers to enter the vehicle,
which puts lives at risk.
All doors and the luggage compartment lid can
be centrally unlocked and locked at once. You can
select in the MMI if the entire vehicle or only the
driver's door should unlock when unlocking the
vehicle > page 30. The turn signals flash twice
when you unlock the vehicle and flash once when
you lock the vehicle. If they do not flash when
locking, then one of the doors, the luggage com-
partment lid, or the hood is not closed complete-
ly.
Depending on the vehicle equipment, you may
have different options for centrally unlocking and
locking your vehicle.
— Vehicle key > page 34
— Sensors in the door handles > page 34
— Lock cylinder on the driver's door > page 32
— Central locking switch inside > page 31
Key / vehicle key
The term “vehicle key” refers to the remote con-
trol key or convenience key*. The convenience
key* is a remote control key with special func-
tions > page 34 and > page 86.
Power closing*
When closing a door or the luggage compart-
ment lid, you only have to Let it fall lightly into
the latch. It then closes automatically > A.
Automatic locking
If you unlock the vehicle but then do not open
any of the doors, the luggage compartment, or
the hood within a short period time, the vehicle
locks again automatically. This feature prevents
the vehicle from being accidentally left unlocked
for along period of time.
Automatic locking (Auto Lock)
The Auto Lock function locks all doors and the
luggage compartment lid once the speed has ex-
ceeded approximately 9 mph (15 km/h).
The vehicle will unlock again if the unlock func-
tion in the central locking switch is pressed, one
of the door handles is pulled, the “P” gear is en-
gaged, or the ignition is switched off.
In the event of a crash with airbag deployment,
the doors will also automatically unlock to allow
access to the vehicle.
Unintentionally locking yourself out
Only lock your vehicle when all of the doors and
the luggage compartment lid are closed and
there is no key in the vehicle. This reduces the
risk of locking yourself out accidentally.
The following features help to reduce the risk of
locking your vehicle key in the vehicle:
— If the driver's door is open, the vehicle cannot
be locked by pressing the f& button on the re-
mote control key or by touching the locking
sensor* on a door.
— If the most recently used convenience key* is
inside the luggage compartment, the luggage
compartment lid will automatically open again
after closing it >@.
— If the convenience key* that was last used is de-
tected inside the vehicle, then the vehicle can-
not be locked from the outside > ©.
29
>
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Opening and closing
ZA WARNING
Follow the safety precautions > page 29.
Z\ WARNING
Applies to: vehicles with power closing
—To reduce the risk of injury, make sure that
the area where the door is closing is clear
during the closing process.
— The closing process can be stopped at any
time by pulling on the outer or inner door
handle.
@) Note
Applies to: vehicles with convenience key
— If the convenience key that was last used is
detected inside the passenger compart-
ment, then the vehicle cannot be locked
from the outside using the sensor. Take the
convenience key with you and lock the vehi-
cle again. Otherwise, the vehicle will not be
protected against unauthorized access.
— If you lock the vehicle using the button on
the vehicle key with the front passenger's
or rear door open while accidentally placing
the key in the passenger compartment and
closing the door, the vehicle will not lock.
The turn signals will flash several times to
indicate this. If you do not open the vehicle
within a short time to remove the vehicle
key, then the vehicle will lock automatically.
This prevents the vehicle from being left un-
locked for long periods of time. The key will
then be locked inside the vehicle.
— If the convenience key* that was used last is
detected inside the luggage compartment,
it will not be possible to lock the luggage
compartment and the luggage compart-
ment lid will open. The turn signals will
flash several times to indicate this. The
doors will lock. Always take the convenience
key with you, or unauthorized people may
be able to enter the vehicle.
@ Tips
— Do not leave valuables unattended in the ve-
hicle. A locked vehicle is not a safe!
30
— The LED in the driver's door rail blinks when
you lock the vehicle. If the LED lights up for
approximately 30 seconds after locking,
there is a malfunction in the central locking
system. Have the problem corrected by an
authorized Audi dealer or authorized Audi
Service Facility.
Setting the central locking system
You can adjust the central locking system to your
preferences. The settings depend on the vehicle
equipment.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Central lock-
ing.
Door unlocking
—If you select All, all doors and the luggage
compartment lid will be unlocked when unlock-
ing.
— If you select Driver's door, only the driver's
door will be unlocked. To unlock all doors and
the luggage compartment lid, press the &@ but-
ton on the vehicle key twice. In vehicles with a
convenience key”, only the driver's door will un-
lock when you pull the driver's door handle. If
you pull another door handle, the entire vehicle
will be unlocked.
The entire vehicle will always be locked when you
press the & button.
Long press to open windows
You can select if all windows and the panoramic
glass roof* should open using the vehicle key
=> page 40, Convenience opening and closing. If
you press and hold the fj button on the vehicle
key, all of the windows and the panoramic glass
roof* will close.
Disable rear lid handle
You can select if the luggage compartment lid
can open with the handle. If you activate this
function, the luggage compartment lid can only
be opened with the <¥ or 4s button on the vehi-
cle key or in the driver's door. In vehicles with a
convenience key*, you can still open the luggage
compartment lid using the handle if an
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Opening and closing
authorized convenience key is detected
=> page 35.
Fold mirrors
You can select if the exterior mirrors automatical-
ly fold in when locking.
Tone
when locking!)
You can select if an audio signal sounds when
locking the vehicle.
Open with convenience key
Applies to: vehicles with convenience key
You can deactivate the feature for unlocking us-
ing
the sensor. The function for locking via the
sensor will still be enabled > page 34.
The settings are automatically stored and as-
signed to the active personal profile.
Central locking switch
Fig. 22 Driver's door: central locking switch
> To lock or unlock the vehicle, press the or 8
button > /\.
When locking the vehicle with the central locking
switch, the following applies:
— The doors and the luggage compartment lid
cannot be opened from the outside for security
reasons, for example, to reduce the risk of un-
authorized entry while stopped at a light.
—The LED in the central locking switch turns on
when all doors are closed and locked.
D_ This function is not available in all countries.
— You can open the doors individually from the in-
side by pulling the door handle one time. To
open the rear doors individually, you must pull
the door handle twice.
—In the event of a crash with airbag deployment,
the doors unlock automatically to allow access
to the vehicle.
— Follow the safety precautions > page 29.
— The central locking button works when the
ignition is switched off.
— The central locking switch is inoperative
when the vehicle is locked from the outside.
Messages
EB Driver's door: malfunction! Shift to P before
leaving vehicle. See owner's manual
There is a malfunction in the driver's door. Secure
the vehicle before exiting by selecting the “P” se-
lector lever position. Drive immediately to an au-
thorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.
2B Central locking: malfunction! See owner's
manual
There is a central locking malfunction. If the
doors cannot lock, you can emergency lock the
doors > page 32. Drive to an authorized Audi
dealer or authorized Audi Service Facility immedi-
ately to have the malfunction corrected.
B Door lock: opening while driving is only pos-
sible with the emergency release. See owner's
manual
It is not possible to power unlock the doors at
speeds above approximately 9 mph (15 km/h). If
you must open doors at higher speeds in cases of
emergency, you can manually unlock the door by
forcefully pulling the door handle beyond its no-
ticeable resistance two times. Then press the
door handle back into its original position, if nec-
essary.
31
Page 34 of 310
Opening and closing
Mechanically unlocking and locking the
doors
If the central locking fails, you must unlock or
lock the doors separately.
[RAz-0026|
BGA-0027
Fig. 24 Door: mechanically locking
Unlocking or locking the driver's door with
the mechanical key
> Remove the mechanical key > page 33.
> Insert the mechanical key into the slot under
the door handle and pry the cap off > fig. 23.
> To unlock the driver's door, turn the key to the
open position in the direction of arrow @).
> Pull firmly on the door handle to open the driv-
er's door. The door handle swings out slightly
farther than normal.
> To lock the driver's door, select the "P" position
and turn the key once to the close position
@°A.
Locking the front passenger's door and rear
doors using the mechanical key
The mechanical lock is located on the edge of the
doors. It is only visible when the door is open.
> Remove the mechanical key > page 33.
> Remove the cap from the opening > fig. 24.
32
> Insert the mechanical key into the slot on the
inside and turn it all the way to the left (when
locking the right door), or to the right (when
locking the left door).
> Install the cap in the opening and close the
door.
Once the doors are closed, it is no longer possible
to open them from the outside. The front doors
can be opened from the inside by pulling the
door handle one time. The rear doors can be un-
locked from the inside by pulling the door handle
one time and then opened by pulling the door
handle again. If the vehicle is without power, the
doors can be unlocked from the inside by first
pulling the door handle beyond its noticeable re-
sistance. The doors can then can be opened by
pulling the handle again. If the child safety lock
in one of the rear doors is activated, you must
first pull the door handle from the inside. Then
you can open the door from the outside.
ZA WARNING
Follow the safety precautions > page 29.
eae ee)
Applies to: vehicles with anti-theft alarm system
If the anti-theft alarm system detects a vehicle
break-in, audio and visual warning signals are
triggered. The anti-theft alarm system is switch-
ed on or off when locking or unlocking your vehi-
cle. If the alarm is triggered, it will shut off auto-
matically after a certain amount of time.
Switching the alarm off manually
> To switch the alarm off, press the G button on
the vehicle key or switch the ignition on.
Break-in security feature
The alarm will sound if there is a break-in at the
doors, hood, and/or luggage compartment lid.
Z\ WARNING
No one, especially children, should stay in the
vehicle when it is locked from the outside, be-
cause the windows can no longer be opened
from the inside. Locked doors make it more >
Page 35 of 310
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Opening and closing
difficult for emergency workers to enter the
vehicle, which puts lives at risk.
Keys
LET
RAZ-0021
Fig. 25 Your vehicle key set
@ Vehicle key
You can unlock and lock your vehicle with the ve-
hicle key.
@ Mechanical key and release button for
mechanical key
A mechanical key is integrated in the vehicle key.
To remove it, press the release button and re-
move the mechanical key.
Using the mechanical key, you can:
— Lock or unlock the glove compartment.
— Manually unlock and lock the doors > page 32.
— Unlock the luggage compartment lid using the
emergency release > page 38.
@® Key fob with vehicle code
Applies to: vehicles with Audi connect vehicle control
Open the key tag and scratch to reveal the vehicle
code. You can unlock the Audi connect vehicle
control services* for your vehicle with this vehicle
code. For additional information, see
=> page 186. If a key fob is lost, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.
@ PANIC button
In an emergency, you can press the PANIC button
to trigger the alarm for the anti-theft alarm sys-
tem. The vehicle horn and emergency flashers
will turn on if you trigger the alarm.
—To trigger the alarm, press the [PANIC] but-
ton @) © fig. 25.
—To turn the alarm off, press the red
ton again.
PANIC] but-
Lost key/replacing a key
If a vehicle key is lost, contact an authorized Audi
dealer or authorized Audi Service Facility. Have
this vehicle key deactivated. It is important to
bring all keys with you.
If a key is lost, you should report it to your insur-
ance company.
Electronic immobilizer
The immobilizer prevents unauthorized use of
the vehicle.
In some cases, it may not be possible to start the
vehicle if there is a vehicle key from a different
vehicle manufacturer on the key chain.
Data in the vehicle key
When driving, service and maintenance-relevant
data is continuously stored in your vehicle key. An
authorized Audi dealer or authorized Audi Service
Facility can read out this data and tell you about
the work your vehicle needs.
Z\ WARNING
Follow the safety precautions > page 29.
@® Note
Protect the key against high temperatures
and direct sunlight.
(@) For the sake of the environment
X Do not dispose of vehicle keys in household
trash. They contain materials that can be re-
cycled. Contact an authorized Audi dealer or
authorized Audi Service Facility for more in-
formation.
@) Tips
— The vehicle key function can be temporarily
disrupted by interference from transmitters
33
>
Page 36 of 310
Opening and closing
near the vehicle working in the same fre-
quency range (such as a mobile device or ra-
dio equipment). Always check if your vehicle
is locked.
— Applies to: MMI: You can view the number
of keys programmed to the vehicle by se-
lecting on the home screen: VEHICLE > Set-
tings & Service > Vehicle information.
— For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
=> page 289.
Vehicle key
RAZ-0025)
my
Fig. 26 Door handle: sensor for locking
You can unlock and lock your vehicle using either
the buttons on the vehicle key or the sensors* in
the door handles, or you can unlock your vehicle
using the sensors in the luggage compartment
lid handle. The settings in the MMI specify which
doors will unlock > page 30.
The symbol for the luggage compartment lid may
differ depending on the vehicle key. The <¥ or 4S
symbol may be on the button.
Unlocking or locking using the vehicle key
buttons
> To unlock the vehicle, press the f button
=> page 33, fig. 25.
> To lock the vehicle, press the f9 button once.
> To open the luggage compartment lid, press
and hold the < button for at least one second
or press the 4S button twice > A\ in General
)) The closing function applies to vehicles that also have au-
tomatic luggage compartment lid operation.
34
information on page 35 and >@) in General
information on page 36.
> To close or lock the luggage compartment
lid ), press and hold the <3/ As button for at
least one second when the ignition is switched
off > A\ in General information on page 35.
Unlocking or locking using the sensors
Applies
to: vehicles with convenience key
> To unlock a door or the luggage compartment
lid, grasp the door handle or luggage compart-
ment lid handle.
> To lock the vehicle, close the doors and touch
the outer sensor on the door handle once
=> fig. 26. Do not grasp the door handle while
locking the vehicle, or else the vehicle will not
lock. The door cannot be opened for a brief pe-
riod directly after locking it. This way you have
the opportunity to check if the doors locked
correctly.
ZA\ WARNING
Follow the safety precautions > page 29.
@) Tips
— Only use the vehicle key when you can see
the
vehicle.
— The vehicle can only be locked when the "P”
selector lever position is engaged.
G@) Tips
Applies to: vehicles with convenience key
—When unlocking or locking the vehicle, the
convenience key cannot be more than ap-
proximately 4 feet (1.5 m) away from the
door handle or luggage compartment.
— Unlocking with the convenience key (keyless
access) can be deactivated in the MMI sys-
tem > page 30.
—To prevent the vehicle battery from dis-
charging, the energy management gradual-
ly switches off convenience functions that
are not needed. You then may no longer be
able to unlock your vehicle with the sensors.
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Opening and closing
LED and battery in the vehicle key Luggage compartment
_ lid
:
Z\ WARNING
— Applies to: vehicles with anti-theft alarm
system: When the vehicle is locked from the
outside, no one - especially children - should
remain in the vehicle, because the windows
can no longer be opened from the inside
= page 32. Locked doors make it more diffi-
LED in the vehicle key cult for emergency workers to enter the ve-
hicle, which puts lives at risk.
— Always close and lock the luggage compart-
Fig. 27 Vehicle key: removing the battery holder
The LED @) indicates the vehicle key function.
> If you press a button briefly, the LED blinks ment lid and the doors when the vehicle is
once. not in use. Otherwise someone such as a
> If you press and hold a button (convenience child could enter the vehicle through the
opening/closing), the LED blinks several times. luggage compartment and become locked
> If the LED does not blink, the vehicle key bat- inside it. To reduce the risk of injury, do not
tery is drained. Replace the battery in the vehi- allow children to play in or around the vehi-
cle key. cle.
—To reduce the risk of injuries by pinching,
Replacing the vehicle key battery make sure that no one is in the operating
> Remove the mechanical key > page 33 and in- area of the luggage compartment lid, in-
sert it at an angle into the opening > fig. 27. cluding the hinge areas and the upper and
> Push the mechanical key in the opening in the lower edge of the luggage compartment lid.
direction of the arrow to operate the release — After closing the luggage compartment lid,
button on the inside @). To reduce the risk of make sure that it is latched. The luggage
damage, do not try to pry off the cover. compartment lid could open suddenly while
> Remove the cover from the battery tray. driving, which would increase the risk of an
> Insert the new battery with the “+” symbol fac- accident.
ing up. — Never drive with the luggage compartment
> Close the battery tray with the cover. lid ajar or open, because poisonous gases
> Insert the mechanical key. from the surrounding area can enter the ve-
hicle interior and increase the risk of asphyx-
@) For the sake of the environment iation.
— Applies to: vehicles with power-operated or
sensor-controlled luggage compartment lid:
If there is a luggage rack (such as a bicycle
Discharged batteries must be disposed of us-
ing
methods that will not harm the environ-
ment. Do not dispose of them in household
trash. rack) on the luggage compartment lid, the
luggage compartment lid may not open
G@) Tips completely, or it may close by itself if open
due to the extra weight. Therefore, the open
luggage compartment lid must be given ad-
ditional support or the cargo must first be
removed from the luggage rack.
Replacement batteries for the vehicle key
must meet the same specifications as the
original battery.
35
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Opening and closing
— Applies to: vehicles with power-operated or
sensor-controlled luggage compartment lid:
Pay careful attention when closing the lug-
gage compartment lid. Otherwise, you could
cause serious injury to yourself or others de-
spite the pinch protection.
© Note
The luggage compartment lid can bump into
objects such as the garage ceiling when open-
ing and become damaged.
@ Tips
— When the vehicle is locked, the luggage
compartment lid can be unlocked separately
by pressing the << or 4s button on the ve-
hicle key. The luggage compartment lid
locks automatically when it is closed again.
— The ability to open the luggage compart-
ment lid using the handle can be deactivat-
ed or activated in the MMI > page 30.
Opening and closing the luggage
compartment lid
Fig. 28 Driver's door: opening the luggage compartment.
lid
Opening the luggage compartment lid
> When the ignition is switched off, press and
hold the < button on the vehicle key for at
least one second or press the 4s button twice.
Or
> Engage the “P” selector lever position and pull
the < button in the driver's door. Or
> Applies to: vehicles without convenience key:
Unlock the vehicle using the @ / <3 / As button
on the vehicle key and press the handle in the
luggage compartment lid. Or
36
> Applies to: vehicles with convenience key: Press
the handle in the luggage compartment lid.
The vehicle key cannot be more than approxi-
mately 4 feet (1.5 m) away from the luggage
compartment.
Closing the luggage compartment lid
> Applies to: vehicles without automatic luggage
compartment lid: Use the inside grip to pull the
luggage compartment lid down and allow it to
drop gently to close it. Or
> Applies to: vehicles with automatic luggage
compartment lid: Note > page 36.
> See > page 36, Automatic luggage compart-
ment lid.
Z\ WARNING
Follow the safety precautions > page 35.
Automatic luggage compartment lid
Applies to: vehicles with automatic luggage compartment lid
Fig. 29 Luggage compartment lid: @ closing button*, 2)
lock button* (vehicles with convenience key*)
Opening the luggage compartment lid
> When the ignition is switched off, press and
hold the <3 button > page 33, fig. 25 on the
vehicle key for at least one second or press the
3 button twice. Or
> Engage the "P" selector lever position and pull
the <3 button* in the driver's door. Or
> Applies to: vehicles with convenience key: Press
the handle in the luggage compartment lid.
The vehicle key cannot be more than approxi-
mately 4 feet (1.5 m) away from the luggage
compartment.
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Opening and closing
Closing the luggage compartment lid
> Press the < button in the luggage compart-
ment lid. Or
> Press the handle in the luggage compartment
lid. Or
> Press the luggage compartment lid downward
slightly. Or
> When the ignition is switched on, pull the <
switch in the driver's door > page 36, fig. 28
until the luggage compartment lid is closed. Or
> Applies to: vehicles with convenience key: Press
and hold the <¥ or 4s button on the vehicle
key while the ignition is switched off until the
luggage compartment lid closes. Make sure
there is enough distance (maximum of approxi-
mately 9 feet (3 m)) between you and the lug-
gage compartment lid. Or
> Applies to: vehicles with convenience key:
While the ignition is switched off, press the
<3 / @* button in the luggage compartment
lid. The vehicle key must not be more than ap-
proximately 4 feet (1.5 m) away from the lug-
gage compartment and it must not be inside
the vehicle. If you press the f* button, then
the vehicle will lock.
Storing the luggage compartment lid
opening position
The position must be at a certain height or higher
to store.
> Bring the luggage compartment lid into the de-
sired open position. If you want to move the
luggage compartment lid to a lower position,
move it slowly in small increments; otherwise,
the luggage compartment lid will close auto-
matically.
>» Press and hold the <3 button in the luggage
compartment lid for at least four seconds to
store the new open position. A visual and audio
signal will follow.
> To set a higher open position, wait at least five
seconds and then carefully press the luggage
compartment lid upward.
D_ The closing function applies to vehicles that also have au-
tomatic luggage compartment lid operation.
> Press and hold the < button again for at least
four seconds to store the desired opening posi-
tion.
The automatic opening or closing will stop if:
— You press the < button or press the handle in
the luggage compartment lid again Or
— If something blocks the luggage compartment
lid or makes it difficult for the lid to move.
If you press the < button or press the handle in
the luggage compartment lid again, the luggage
compartment lid will open again.
ZA WARNING
Follow the safety precautions > page 35.
@) Tips
The luggage compartment lid can be operat-
ed manually if the vehicle battery is low. It is
necessary to use more force when doing this.
Move the lid slowly to reduce the amount of
force needed.
Opening and closing the luggage
oe Tate mm cle diile)
movement)
Applies to: vehicles with sensor-controlled luggage compart-
ment lid
BGA-0025
Fig. 30 Vehicle rear: foot motion (example)
The luggage compartment lid can be opened and
closed automatically )) > A\ in General informa-
tion on page 35.
Requirements: you must be carrying your conven-
ience key* with you. The ignition must be
37
>
Page 40 of 310
Opening and closing
switched off. You must be standing at the center
behind the luggage compartment lid.
> Move your foot back and forth under the bump-
er one time > fig. 30. Do not touch the bumper.
Make sure you have firm footing. The luggage
compartment lid will open or close » once the
system detects the movement. The automatic
opening or closing will be canceled if you re-
peat one of the movements described.
Follow the safety precautions > page 35.
The luggage compartment lid will only open
or close )) if you perform the movement as
described. This prevents the luggage com-
partment lid from opening or closing due to
similar movements )), such as when you walk
between the rear of the vehicle and your ga-
rage door. In some situations, the function
may be limited or temporarily unavailable.
This may happen if:
— You are standing too close to the bumper or
too far away from it
— The luggage compartment lid was closed or
opened immediately beforehand
— You park close to a hedge and the branches
move back and forth under the vehicle for a
long period of time
— You clean your vehicle, for example with a
pressure washer or in a car wash
— There is heavy rain
—The bumper is very dirty, for example after
driving on salt-covered roads
— There is interference to the vehicle key's ra-
dio signal, such as from mobile devices or
remote controls
D_ The closing function applies to vehicles that also have au-
tomatic luggage compartment lid operation.
2) Use the flat side of the reversible screwdriver blade.
38
Mechanically unlocking the luggage
compartment lid
The luggage compartment lid can be released
from the inside in an emergency.
Fig. 31 Inner luggage compartment lid: access to the
emergency release
> Fold the backrest on the rear bench seat for-
ward > page 79.
> Remove the mechanical key > page 33 or the
screwdriver > page 269.
> Using the mechanical key/screwdriver 2), pry
the cover &> off the luggage compartment lid
trim panel.
> Press the lever with the mechanical key in the
direction of the arrow to release the luggage
compartment lid.
Follow the safety precautions > page 35.
If you have folded the backrests into the up-
right
position, always check if the lock is cor-
rectly engaged by pulling forward on the
backrest.