warning AUDI E-TRON 2019 Repair Manual

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Driving dynamic

Suspension*
The suspension > page 99 adjusts to be tighter
or more comfort-oriented when it comes to
damping of uneven spots on the road.
The vehicle ground clearance is adjusted by the
air suspension* based on the setting.
Suspension
Adaptive dampers
Applies to: vehicles with suspension control
The adaptive dampers are an electronically-con-
trolled damping system. The firmness of the sus-
pension will adapt to the driving conditions and
the driving situation. The settings depend on the
selected Audi drive select* mode.
Air suspension
Applies to: vehicles with air suspension
The air suspension is an electronically-controlled
suspension and leveling system. The firmness of
the suspension will adapt to the driving condi-
tions and the driving situation. The system balan-
ces out changes in load. The vehicle level will also
adapt gradually to the vehicle speed in order to
reduce the wind resistance at high speeds and in-
crease the ground clearance at low speeds. The
settings depend on the selected Audi drive se-
lect* mode.
Displaying the vehicle level
> Applies to: MMI: Select on the home screen:
VEHICLE > Audi drive select.
The filled-in boxes represent the current vehicle
level. The more boxes that are filled in, the high-
er the ground clearance. The box that corre-
sponds with the current vehicle level will flash
while the vehicle is lifting or lowering. The target
level is indicated by a red outline.
Raising the vehicle
> Applies to: MMI: Select on the home screen:
VEHICLE > Audi drive select.
> Press Raise to reach the highest vehicle level
and thus the maximum ground clearance.
>» Press Lower to lower the vehicle down again.
The Audi drive select* mode will be changed if
necessary when the vehicle is raised.
The vehicle will lower when at speeds of approxi-
mately 22 mph (35 km/h) and lower. This func-
tion may only be used temporarily when in-
creased ground clearance is necessary. It is not
intended for long drives.
C) Note
When transporting the vehicle on a road carri-
er, rail carrier, ship carrier, or other carrier, it
may only be secured at the running surfaces
of the tires (circumference). Securing the ve-
hicle at the axle components, suspension
struts, or towing eyes is not permitted be-
cause the pressure in the air suspension
struts can change during transport. The vehi-
cle might not be secured sufficiently if this
happens.
Ground clearance
The vehicle height and clearance can be influ-
enced by the following factors:
— Change in temperature
— Change in load
— Change to the Audi drive select* mode
— Lifting and lowering via the air suspension*

Z\ WARNING
To reduce the risk of injury, make sure no one
gets pinched when the vehicle level is chang-
ing, for example when cleaning the under-
body or the wheel housings.
@) Note
Always make sure there is enough clearance
above and below the vehicle. This is especially
important for entrances with height restric-
tions, for example, before driving into under-
ground garages. You could also scrape the
ground when driving over the edges of curbs
or on steep ramps, which could damage your
vehicle.

99

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Driving dynamic

Have the steering system checked immediately
by an authorized Audi dealer or authorized Audi
Service Facility. Please note that the red indicator
light may turn on after restarting the drive sys-
tem. Do not continue driving if it does.
|e —o| Steering lock: malfunction! Please contact
Service
There is a malfunction in the electronic steering
lock. Drive immediately to an authorized Audi
dealer or authorized Audi Service Facility to have
the malfunction repaired.

Z\ WARNING
Do not tow your vehicle if there is a malfunc-
tion in the electronic steering lock because
this increases the risk of an accident.
G) Tips
If the & or a indicator light only stays on
for a short time, you may continue driving.

ALL wheel drive (quattro)
Applies to: vehicles with all wheel drive
The all-wheel drive system distributes the driving
power variably to the front and rear axle to im-
prove the driving characteristics. It works togeth-
er with selective wheel torque control, which can
activate when driving through curves
=> page 102.
The all-wheel drive system is designed for high
engine power. Your vehicle is exceptionally pow-
erful and has excellent driving characteristics
both under normal driving conditions and on
snow and ice. Always read and follow safety pre-
cautions > A\.

Z\ WARNING
— Even in vehicles with all wheel drive, you
should adapt your driving style to the cur-
rent road and traffic conditions to reduce
the risk of an accident.
— The braking ability of your vehicle is limited
to the traction of the wheels. In this way, it
is not different from a two wheel drive vehi-


cle. Do not drive too fast because this in-
creases the risk of an accident.
— Note that on wet streets, the front wheels
can “hydroplane’” if driving at speeds that
are too high. Unlike front wheel drive vehi-
cles, the engine RPM does not increase sud-
denly when the vehicle begins hydroplaning.
Adapt your speed to the road conditions to
reduce the risk of an accident.
BB att-wheel drive: malfunction! Limited stabil-
ity. Please contact Service

Driving stability is reduced. Continue driving with
caution. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately.
Electronic Stabilization
Control
Electronic Stabilization Control (ESC) supports
driver safety. It reduces the risk of slipping and
improves driving stability. ESC detects critical sit-
uations, such as if the vehicle is oversteering or
understeering, or if the wheels are spinning. The
brakes are applied or the engine torque is re-
duced in order to stabilize the vehicle.
If the [i indicator light blinks while driving, the
ESC is actively regulating.
If the BA indicator light turns on, the system has
switched the ESC off. In this case, you can switch
the ignition off and then on to switch the ESC on
again. The indicator light turns off when the sys-
tem is fully functional.
If the B indicator light turns on, ESC was limit-
ed or switched off manually > page 102.
The following systems are integrated in the ESC:
Anti-lock braking system (ABS)
ABS prevents the wheels from locking when brak-
ing. The vehicle can still be steered even during
hard braking. Apply steady pressure to the brake
pedal. Do not pump the pedal.
101
>

Driving dynamic

Noises will indicate when the system is working.
Brake assist
The brake assist system can decrease braking dis-
tance. It increases braking power when the driver
presses the brake pedal quickly in emergency sit-
uations. You must press and hold the brake pedal
until the dangerous situation is over. Depending
on the activated driver assistance systems, the
brake assist system may react with increased sen-
sitivity.
Anti-Slip Regulation (ASR)
ASR reduces drive power when the drive wheels
begin spinning and adapts the power to the road
conditions. This makes it easier to start, acceler-
ate and drive up hills.
Electronic Differential Lock (EDL)
The EDL applies the brakes to wheels that are
slipping and transfers the drive power to the oth-
er wheels. This function is not available at higher
speeds.
In extreme cases, EDL automatically switches off
to keep the brake on the braked wheel from over-
heating. The vehicle is still functioning correctly.
EDL will switch on again automatically when con-
ditions have returned to normal.
Power steering
The ESC can also support vehicle stability
through steering.
Selective wheel torque control
Selective wheel torque control is used when driv-
ing on curves. Braking is targeted toward the
wheels on the inside of the curve as needed. This
allows more precise driving in curves.
Automatic post-collision braking system
The automatic post-collision braking system can
help to reduce the risk of sliding and of addition-
al collisions after an accident. If the airbag con-
trol module detects a collision, the vehicle is
braked by the ESC.
The vehicle does not brake automatically if one of
the following occurs:
102
— The driver presses the accelerator pedal, or
— The braking force generated by the pressed
brake pedal is greater than the braking force
that would be initiated by the system
— The ESC, the brake system, or the vehicle elec-
trical system is not functioning

ZA\ WARNING
— The ESC and its integrated systems cannot
overcome the limits imposed by natural
physical laws. This is especially important on
slippery or wet roads. If the systems begin
acting to stabilize your vehicle, you should
immediately alter your speed to match the
road
and traffic conditions. Do not let the in-
creased safety provided tempt you into tak-
ing risks. This could increase your risk of a
collision.
— Please note the risk of a collision increases
when driving fast, especially through curves
and on slippery or wet roads, and when driv-
ing too close to objects ahead. There is still
a risk of accidents because the ESC and its
integrated systems cannot always prevent
collisions.
— Accelerate carefully when driving on
smooth, slippery surfaces such as ice and
snow. The drive wheels can spin even when
these control systems are installed and this
can affect driving stability and increase the
risk of a collision.
(i) Tips
— The ABS and ASR only function correctly
when all four wheels have a similar wear
condition. Different tire sizes can lead toa
reduction in motor power.
— You may hear noises when the systems de-
scribed are working.
The 0 button is located above the selector lev-
er in the center console.

The ESC is automatically switched on when the
ignition is switched on. It may make sense in >

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Driving dynamic

some situations to limit the ESC so that the
wheels can spin:
— Rocking the vehicle to free it when it is stuck
— Driving in deep snow, on unpaved ground, or
with snow chains
— Offroad mode: driving downhill while braking
on loose ground
— Offroad mode: driving with axle articulation
Limiting ESC (Sport/Offroad mode)
—To limit the ESD, press the £20 button briefly.
The B indicator light turns on.
— To completely reactivate the ESC stabilization
function, press the button again. The indicator
light turns off.
Either Sport or Offroad mode will be activated
depending on the selected Audi drive select
mode*. Sport mode is particularly suited for driv-
ing on an even road surface. Offroad mode is suit-
able for uneven terrain with loose ground.
Switching off ESC
— To switch off the ESC, press and hold the Sor
button for more than three seconds. The B
and Ea indicator lights turn on.
— To completely reactivate the ESC stabilization
function, press the button again. The indicator
lights turn off.

Z\ WARNING
— When the ESC is switched off or limited,
there will be no vehicle stabilization or it will
be limited. The driving wheels could spin
and the vehicle could swerve, especially on
slick or slippery road surfaces, which in-
creases the risk of an accident.
— Because of the increased risk of an accident,
only drive with the ESC switched off or limit-
ed when it is necessary. Reactivate the ESC
as soon as possible.

@ Tips
If malfunctions occur in other systems or cer-
tain driver assist systems are active, the ESC
must be switched on by the system. In these
cases, the ESC is automatically switched on
and cannot be limited or switched off with the
button.
BB fs / B © Stabilization control (ESC/
ABS): malfunction! See owner's manual
There is a malfunction in the ABS or EDL. This al-
so causes the ESC to malfunction. The brakes still
function with their normal power, but ABS is not
active.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
103

High-voltage system

High-voltage system
General information
Introduction
All work done on the high-voltage system must
only be performed by certified high-voltage tech-
nicians at authorized Audi dealers or authorized
Audi Service Facilities in accordance with Audi
guidelines.
The high-voltage system is composed of the fol-
lowing high-voltage components, among other
things: the high-voltage battery, the power elec-
tronics, the electric motors, the high-voltage A/C
compressor, the high-voltage heater, the charg-
ing system and charging port as well as the or-
ange high-voltage wiring.
The high-voltage battery is located on the vehicle
underbody and does not require any maintenance
from the driver.

ZA WARNING
The voltage in the high-voltage system is life-
threatening. Touching a damaged high-volt-
age component can result in a fatal electric
shock. The components in the high-voltage
system are marked with a warning label which
warns against the high-voltage.
— The voltage level in the high-voltage system
is still dangerous and potentially life-threat-
ening when the ignition is switched off.
— Never perform work on the orange high-
voltage cables or on other high-voltage
components. Only authorized repair facili-
ties that are certified may perform work on
the high-voltage system.
— Never damage, alter or remove the orange
high-voltage cable or disconnect it from the
high-voltage system.
— Never perform any work using cutting, shap-
ing or sharp-edged tools or heat sources
near the high-voltage system and high-volt-
age cables.

104

— Gases that escape from the high-voltage
battery can be poisonous or flammable.
— Damage to the high-voltage battery could
cause the high-voltage battery to leak im-
mediately or in the future, and poisonous or
flammable gases could escape. Do not in-
hale the gases!
— Do not expose yourself to any leaking fluids
and do not come into contact with them.
— The high-voltage battery electrolyte fluid is
caustic. If electrolyte fluid comes into con-
tact with the skin, flush the affected area for
at least 15 minutes with clean water. Then
wash the affected area with soap. Have the
affected area examined by a medical profes-
sional.
— In the event of a technical emergency, in-
form the responders that the vehicle is
equipped with a high-voltage battery.
@) Note
The high-voltage system can be damaged if
the vehicle underbody comes into contact
with the ground. Immediately drive your vehi-
cle to an authorized repair facility and have it
inspected.
Vehicle transport
This section contains information you should
know about transporting your vehicle.

A lithium-ion high-voltage battery system equip-
ped in your vehicle has passed test 38.3 in ac-
cordance with the UN Tests and Criteria hand-
book and is manufactured in accordance with a
quality management program. The vehicle may
be transported with the high-voltage battery in-
stalled as conventional class 9 hazardous materi-
als without additional official authorization for
air and sea shipment (current law IATA-DGR and
IMDG code 01.01.2018).

High-voltage system

Charging at household and industrial sockets
or at public charging stations with
alternating current (AC)
The vehicle's high-voltage battery can be charged
with alternating current (AC) via the charging
port (5). Depending on the vehicle equipment,
there may be a second charging port ©) on the
opposite side of the vehicle. Both charging ports
have the same charging power. You can use
whichever charging port is more convenient for
your charging setup. When using one charging
port, the opposite charging port is locked.
Quick charging at public direct current (DC)
charging stations
The vehicle’s high-voltage battery can be charged
at a direct current (DC) charging station via the
charging port on the driver's side (). There is a
significant decrease in charging time. The charg-
ing cable being used may be a maximum of 30 m.
Charging time
The duration of the charging process may vary
based on the following factors:
— Sockets being used (household or industrial
sockets)
— Country-specific system voltage, current
strength and number of available phases
— Household connection
— The value set for the charging power level on
the Audi charging system control unit
— Fluctuations in the system voltage
— The temperature outside the vehicle
— The temperature of the high-voltage battery
and the Audi charging system control unit.
— Settings for the climate control inside the vehi-
cle
— Current capacity of the charging connector
— Whether the ignition is on or off
ec e laa eed
ZA\ WARNING
Short circuiting, electric shock, explosions,
fire and severe burns can result from not
charging the battery correctly (for example,
disregarding general safety precautions, using

unsuitable or damaged sockets and charging
cables, and charging at an unsuitable electri-
cal equipment) and can lead to serious and fa-
tal injuries.
— Only charge at sockets that are installed cor-
rectly, that are tested and that are not dam-
aged, or at electrical equipment that is func-
tioning correctly.
— Never use damaged and/or dirty charging
equipment. Check the charging equipment
for damage before every use.
— Never modify or repair any electrical compo-
nents, especially the high-voltage system.
— Never charge in areas at risk for explosions.
The components in the charging equipment
can trigger sparks, which can cause flamma-
ble or explosive fumes to ignite. To reduce
the risk of explosions, especially in garages,
make sure the Audi e-tron charging system
control unit is at least 19 inches (50 cm)
above the floor when charging.
— Never use the charging equipment with an
extension cord, a cable reel, a power strip,
or an adapter, for example, a travel adapter
or timer.
— Do not touch the contacts on the vehicle
charging port or charging equipment.
— Do not insert any objects in the vehicle
charging port or in the charging equipment.
— Always protect the sockets and connections
from water, moisture and other fluids.
— Never charge with both vehicle charging
ports at the same time.
— Only use the charging equipment provided
by the factory or the charging station cable.



Z\ WARNING
Applies to: Audi charging systems
Sockets that are installed incorrectly can
cause electric shock or fire when charging the
high-voltage battery using the vehicle charg-
ing connection.
— Read all information and safety precautions
for Audi charging systems before using
them.
— Monitor the Audi charging system if it is be-
ing used near children.



106

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High-voltage system

—If the battery has been charged to the desired
level, the charging unit cover will automatically
relock. Otherwise, the cover must be manually
locked. To do this, press the center of the but-
ton @,.
— Disconnect the charging cable from the power
supply if necessary or return it securely to the
charging station.
— Install the protective caps on the charging ca-
ble again.
— If you are transporting the charging cable in
the vehicle, store it securely > page 113.
If the charging connector cannot be removed,
you must unlock it manually > page 111.


ing, drive immediately to an authorized Audi
dealer or authorized Audi Service Facility
and have the malfunction corrected to re-
duce the risk of injury.


ZA WARNING
— When closing the cover on the charging
unit, make sure the area where the cover is
closing is clear to reduce the risk of injury.
— Do not disconnect the charging cable from
the socket or the vehicle charging port while
the vehicle is charging. End the charging
process before removing the charging cable
from the socket in order to reduce the risk of
damaging the connector contacts from
sparks.
— Never drive with the charging unit open. If
the cover on the charging unit is open, it
could hit other road users and potentially
cause injury.
— If a charging unit is damaged, the vehicle
must not be charged at the damaged charg-
ing port or at the charging port on the other
side* to reduce the risk of injury.
— If the charging unit is damaged or the
charging unit cover cannot close or is miss-

@) Note
— If you drive with an open charging unit, both
the cover and the electronics installed be-
hind it could be damaged. Check before ev-
ery drive after charging if the cover is
locked.
— Applies to: vehicles with charging ports on
the driver and front passenger’s side: Never
attempt to charge the vehicle using both
charging ports at the same time, because
this could damage the charging infrastruc-
ture.
(i) Tips
— Applies to: MMI: in addition to other set-
tings, you can also select if the charging
connector should be released automatically
after the immediate charging process is
complete. To do this, select on the home
screen: VEHICLE > Charging & Efficiency >
Charging > <3 > DC connector: unlock after
charging ends.
— The parking brake may make noises when
connecting the charging connector.
— Remove ice and snow in the charging unit
using a hand brush and solvent-free deicing
spray.
— The vehicle radio and TV systems may have
limited reception when charging the vehicle.
Charging display
The charging display is an LED light on the charg-
ing unit and shows the charging status. A label
on the charging unit @) > page 108, fig. 90 in-
forms you about the various displays. The key for
the LED light is explained in the following table.

LED on the charging unit Meaning

Vehicle charging system is in sleep mode. A timer may be active,
Off but charging has not started yet.


Charging process is interrupted. >

109

High-voltage system

> Open the cover in the motor compartment on
the side of the applicable charging port.
> Loosen the yellow loop (2) from the retainer
and then pull on the loop carefully >@).
> Remove the charging connector.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
If the charging connector still cannot be removed
after using the emergency release, see an author-
ized Audi dealer or authorized Audi Service Facili-
ty for assistance.
After releasing manually, secure the loop(s) on
the retainer and close the cover in the motor
compartment.
() Note
Only pull on the loop until you feel resistance.
You
will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.
Messages
If the or =] indicator light turns on, then the
range is low or very low. Charge the high-voltage
battery.
Esq Warning! Please check the charging unit
cover. See owner&#39;s manual
This message appears if the charging unit cover is
opened while driving. Stop the vehicle as soon as.
possible and try to close the cover using the but-
ton @ © page 108, fig. 89 or by hand. If the cov-
er cannot close and/or the message continues to
appear, drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately and
have the malfunction corrected > A\ in Charging
on page 109; >@ in Charging on page 109.
B AC charging system: malfunction! Please
contact Service
B DC charging system: malfunction! Please
contact Service
This message appears if there is a malfunction in
the charging system. Drive to an authorized Audi
112
dealer or authorized Audi Service Facility immedi-
ately.
Incompatible charging system. Please check
charging system
This message appears when the charging system
is incompatible. Only charge using the Audi
charging system that is designed for your vehicle.
EB charging system: malfunction
This message appears if there is a malfunction in
the vehicle charging infrastructure or the charg-
ing station. Use a different charging station. If
this message does not turn off, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.
Charging equipment
Introduction
Depending on the vehicle equipment, the Audi e-
tron compact charging system may be available.
Using the charging equipment
Pay attention to the following information for
safe handling of the charging equipment:
— Secure the charging equipment against any
strain, such as being run over, falling, pulling,
bending, and crushing.
— Do not submerge the charging equipment in
water and do not cover it with snow or ice.
— Only pull at the plugs when removing the
charging cable from the vehicle and from the
power supply.
— Put the cap on after using the charging cable.
— Only operate the Audi charging system ina
power supply system with a frequency of
50 Hz/60 Hz.
— Only operate or store the Audi charging system
at a humidity level between 5% and 95% (no
condensation).
— The Audi charging system is protected against
dust and splashing water (IP55 (USA: Enclosure
3).
Depending on the country, different warnings
may be on the charging equipment.

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High-voltage system


Symbol Meaning Meaning

Operate or store the Audi charging
system at temperatures between
-22 °F (-30 °C) and +122 °F
(+50 °C).

Operate or store the Audi charging
system at a maximum elevation of


4000m_
13,000 ft (4,000 m) above sea lev-
el.
The Audi charging system is equip-
ped with a ground conductor that is
not connected.


©
The Audi charging system is equip-
ped with a connected ground con-
ductor.


&
Do not operate the Audi charging
system in power networks that are
not grounded (for example, IT net-
works). Only operate the Audi
charging system in grounded power
networks.


Surfaces can become very hot when
in direct sunlight.


Incorrect use increases the risk of
electric shock.


Pay attention to the applicable own-
er&#39;s manual, particularly the safety
precautions.

Pay attention to all applicable dis-
posal regulations when disposing.

Do not use any extensions cords or
cable reels.

Do not use any travel adapters.
y Do not use any charging cables with
oo, damage to the electronics or the
connecting wires.

Operate the Audi charging system
in single-phase power supplies.

Grounding instructions
Audi charging systems must be grounded. If it
should malfunction or break down, grounding
provides a path of least resistance for electric
current to reduce the risk of electric shock. Audi
charging systems are equipped with a cord hav-
ing an equipment grounding conductor and a
grounding plug. The plug must be plugged into
an appropriate outlet that is properly installed
and grounded in accordance with all local codes
and ordinances.

Z\ WARNING
Improper connection of the equipment-
grounding conductor is able to result in a risk
of electric shock. Check with a qualified elec-
trician or serviceman if you are in doubt as to
whether the product is properly grounded. Do
not modify the plug provided with the product
- if it will not fit the outlet, have a proper out-
let installed by a qualified electrician.
Always store the charging equipment securely
before transporting.

> Open the hood > page 236.
> Open the front storage compartment
=> page 76.
>» Stow the charging equipment in the front stor-
age compartment.
> Close the front storage compartment and the
hood.


Do not use any power strips.

Z\ WARNING
If the charging equipment is not secured or
positioned correctly, it can slide out of place
and endanger vehicle occupants when brak-
ing, when changing directions, or in a colli-
sion. >

113

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High-voltage system

> Tighten the screw (3) using the screwdriver pro-
vided.

ZA\ WARNING
— Note the warnings for charging > A in
Charging on page 109.
— Before switching the power cable, always
unplug the power cable from the socket.
— Only change cables in a dry environment.
— The Audi charging system may only be used
as a complete unit consisting of the power
cables, the control unit, and the vehicle ca-
ble. We recommend using only cables ap-
proved by Audi.

i) Tips
The power cable with the power connector for
industrial sockets and the Audi charging sys-
tem control unit are designed to work togeth-
er. Changing the power cable to another con-
nector type may reduce the available charging
power of the entire system.
Wall mount clip
Applies to: vehicles with wall mount clip

RAZ-0638


Fig. 95 Wall mount clip: securing the Audi charging system
Securing the Audi charging system
> First insert the control unit in the bottom tabs
on the wall mount clip and then into the upper
tabs.
> Push the control unit in the direction of the ar-
row toward the rear > fig. 95 and let it lock into
place.
> Wrap the excess length of cable around the
charging connector mount @) when you are not
charging the high-voltage battery.
> Plug the power cable into the socket (2).
> After charging, you can hook the vehicle charg-
ing connector to the charging connector mount
©.
Locking and unlocking the Audi charging
system
> You can lock or unlock the Audi charging sys-
tem using the key provided by turning it to the
lock position @) or the unlock position 6).
Removing the Audi charging system
> Remove the power cable connector from the
socket (2).
» Unwind the cable from the charging connector
mount @).
> To loosen the control unit from the bracket,
push the locking mechanism (@) upward.

ZA\ WARNING
Observe the safety precautions in the assem-

bly instructions for the wall mount clip.

119