weight AUDI Q2 2021 Owner´s Manual

Table of Contents
Audi smartphone interface 253
Setting up
253

How to use 254
Troubleshooting 254
System settings 255
Setting the time and date 255
MMI settings 255
Connection manager 257
System update 259
On-board Handbook 260
Sound settings 260
Volume settings 261
Restarting the MMI system 262
Notes on software licences 262
Safety 263
Safe driving 263
General notes 263
Correct sitting positions 265
Child seats 267
Fitting child seats 270
Pedal area 272
Stowing luggage safely 272
Seat belts 275
Why is it so important to use seat belts? . 275
Forces acting in a collision 276
How to wear seat belts properly 277
Belt tensioners 279
Airbag system 281
Description of airbag system 281
Front airbags 282
Side airbags 285
Head-protection airbags 286
Deactivating the front passenger's airbag 288
Service and care 289
Checking and topping up fluids . 289
Fuel 289
Filling the tank 290
Selective catalytic reduction (AdBlue/
DEF) 292
Emission control systems 295
Engine compartment 295
Engine oil 297
Cooling system 299
Brake fluid 301
Battery 302
Windscreen washer 303
Service interval display 304
Wheels 305
Tyres and rims 305
Tyre pressure loss indicator 309
Care of vehicle and cleaning 312
General notes 312
Washing the vehicle 312
Notes on cleaning and care 313
Taking the vehicle out of service 317
Self-help 318
Mobility 318
General notes
318

Equipment 318
Tyre repair kit 319
Changing a wheel 321
Spare wheel 324
Jump-starting 326
Tow-starting / towing away 328
Fuses and bulbs 332
Fuses 332
Bulbs 334
Changing headlight bulbs 336
Changing bulbs for rear lights 339
Technical data and accessories .. 340
Accessories and modifications
to the vehicle 340
Accessories, replacement parts and
repairs 340
Modifications 340
Radio transmitters and business
equipment 340
Technical data 342
Vehicle identification data 342
Explanation of technical data 342
Dimensions 343
Capacities 343
Weights 343
Engine data 344
4

Doors and windows
A WARNING

CO

s
rN rN

•-i

00
- After closing the boot lid, always check that
the catch has engaged properly. The boot lid
could otherwise open suddenly when the ve­
hicle is moving - this could result in an
acci­

dent.
- Always make sure that no-one is in the boot
lid's area of movement (especially near the
hinges) when it is moving. Risk of severe in­
juries to fingers or hands!
- The boot lid must always be completely
closed when the vehicle is moving; other­
wise toxic exhaust fumes can be drawn into
the interior.
- If
a
luggage rack (e.g. a bicycle carrier) is at­
tached to the boot lid, the boot lid may not
open completely or may move downwards
by itself due to the added weight. For this

reason,
make sure you support the boot lid

or
take the luggage off the carrier before
opening the boot lid - risk of injury!
© Note
- When towing a trailer* the automatic open
function can only be operated via the re­
lease catch on the boot lid.
- If the battery is low, the boot lid can still be
opened and closed manually; however, this
will require more effort. If
you
move the
boot lid slowly less effort will be required.
- When the vehicle is locked, you can unlock
the boot Lid separately by pressing the
<C5

button on the remote control key. The boot
lid will Lock automatically when you close it

again.

Releasing boot lid manually from inside
Applies to: vehicles with manual release on inside

The
boot lid can be released manually from the
inside.

Fig.
32 Detail of inside of boot lid: Access to manual re­
lease

•
Fold the rear seat backrest forwards

opoge
63.

*•
Use the blade of the ignition key to prise off the
cover
(Tj^F/'g.
32.

•
Insert the key in the opening behind the cover

(D
and press the key in the direction of the ar­
row until the boot is unlocked.
45

Seats and storage
© CAUTIOI
- If
you
need to adjust the front seats when
either of the rear backrests is folded for­
wards, please take care to avoid damaging
the rear head restraints. If necessary, re­
move the appropriate head restraints be­
fore you slide back the front seats.
- Lower the rear head restraints before you
fold down the backrest
•=>
A in Rear head
restraints on page 59 - risk of damage!
- When returning the backrest to an upright

position,
make sure that the seat belts for
the outer rear seats are not caught up and
damaged in the catches for the backrest.
Load-through hatch
Applies to: vehicles with load-through hatch

ft
•
/ Bsa-1

j^^V^il
n^B
iV^yM

•
in

H o
• CD •
O
• >
CO
CD

Fig.
63 Backrest: Releasing load-through hatch
Opening/closing the load-through hatch
The
Load-through
hatch can be opened from the
passenger compartment or from the luggage
compartment.
• To open the load-through hatch, pull the top
release lever®
OF/g.
63 and fold down the
backrest.
• To close the load-through hatch, push the
back­

rest up until it engages securely
d>^.
The red
marking on the tab (2) should no longer be
visi­

ble when the backrest is properly secured.
A WARNING
- Make sure that the rear backrest is securely
locked in position so that the seat belt can
provide proper protection in the rear seats.
- The rear backrest must always be securely
latched so that objects stored in the
lug­

gage compartment
wilL
not fly forward dur­
ing sudden braking.
- Make sure that all objects transported in the

Load-through
hatch are secured. They can be
catapulted through the passenger compart­
ment in case of
a
sudden braking manoeu­
vre - risk of injury!
- Cover any sharp edges on the objects you
transport to ensure that they do not cause
any damage.
© CAUTION
When returning the backrest to an upright

position,
make sure that the seat belts for the
outer rear seats are not caught up and dam­
aged in the catches for the backrest.
Roof carrier

Fig.
64 Attachment points for roof carrier
Note the folLowing points if
you
intend to carry
loads on the roof:
- Only use roof carrier cross bars designed for
your vehicle. The cross bars form the basic ele­
ments of
a
complete roof carrier system. Addi­
tional elements/carrier systems are needed in
order to transport luggage and sports equip­
ment. We recommend using roof carriers and
additional elements from the range of Audi
Genuine Accessories.
- The feet of the roof carrier cross bars must be
attached at the points provided on the roof

*>Fig.
64.
- You should ensure that you do not exceed the
maximum permitted axle loads, gross weight
and roof load
for
your vehicle
•=>page
343. The
64

Seats and storage

CO

rN
rN

•-i

00
roof load limit applies to the combined weight
of the roof carrier, the additional elements and
the Load itself. Please do not exceed the maxi­
mum carrying load of the carrier system you are

using.

A WARNIN
- Note the fitting instructions provided by the
manufacturer of the roof carrier system. If
you do not secure the roof carrier system
and roof load correctly, they can become
separated from the vehicle and cause an ac­
cident.
- The use of
a
roof carrier system affects the
vehicle's handling by shifting the centre of
gravity and increasing susceptibility to cross
winds - risk of accident! Take extra care
when driving and adjust your speed accord­
ingly.
CAUTION
- Any damage to the vehicle caused by the
use of other types of roof rack or incorrect
installation will not be covered by the facto­
ry warranty. The roof carrier system must
therefore be installed exactly according to
the instructions provided.
- Please take care that the boot lid and panor­
ama sun roof* do not come into contact
with the roof load when opened.

(•)
For
the sake of the environment
The increased air resistance means that the
vehicle uses more
fuel.
For this reason you
should always take off the roof carrier when it
is not in use.

65

Driving
instance when you can see that the next traffic
lights are red. This takes advantage of the engine
braking effect, reducing wear on the brakes and

tyres.
Emissions and fuel consumption will drop
to zero due to the overrun fuel cut-off.
Change gear early to save fuel
An effective way of saving fuel is to change up
quickly through the gears. Running the engine at
high rpm in the lower gears uses an unnecessary
amount of
fuel.

Applies to: vehicles with manual gearbox
Shift up to second gear as soon as possible. If
possible, we recommend shifting up to the next
gear at approx. 2,000 rpm.
Applies to: vehicles with automatic gearbox
Press the accelerator slowly and avoid using the

"kick-down"
feature.
Avoid driving at high speed
Avoid travelling at top speed. Fuel consumption,
exhaust emissions and noise Levels all increase
very rapidly at higher speeds. Driving at moder­
ate speeds will help to save
fuel.

Do not let the engine idle for longer than
necessary
Engine idling periods are automatically reduced
on vehicles with start/stop system*. On vehicles
without a start/stop system, it is worthwhile
switching off the engine at level crossings, for in­
stance, or at traffic lights with a long red phase.
The fuel saved after about 5 seconds can be
greater than the amount of fuel needed to re­
start a warm engine (the exact fuel saving de­
pends on the engine version).
The engine takes a very long time to warm up
when it is running at idling speed. Mechanical
wear and pollutant emissions are also especially
high during this initial warm-up phase. It is
therefore best to drive off immediately after
starting the engine. Avoid running the engine at
high speed.

o
Regular servicing
Regular servicing can establish a basis for good

iS
fuel economy before you start driving. A
well-

serviced engine gives you the benefit of im­
proved fuel efficiency as well as maximum relia­
bility and an enhanced resale value. A poorly
maintained engine can consume up to ten per­
cent more fuel than necessary.
Avoid short trips
The engine and emission control system need to
reach their proper working temperature in order
to minimise fuel consumption and emissions.
A cold engine uses disproportionately more
fuel.

The engine only reaches its working temperature
after about four kilometres, when fuel consump­
tion will return to a normal level.
Check tyre pressures
Always make sure the tyres are inflated to the
correct pressures
•=>page
306 to save
fuel.
If the
tyre pressures
are
just 0.5
bar
too Low, this can
increase the fuel consumption by as much as 5
%. Due to the greater rolling resistance, under-
inflation also increases tyre wear and impairs

handling.

Do not use winter tyres all through the year; they
will increase fuel consumption by up to 10 %.
Avoid carrying unnecessary loads
Every kilo of extra weight will increase the fuel
consumption, so it is worth checking the Luggage
compartment occasionally to make sure that no
unnecessary loads are being transported.
The roof carrier increases the air resistance of the
vehicle and should be removed when not in use.
This will save about 12 % of fuel at speeds of be­
tween 60 and 75
mph.

Save electrical energy
The engine drives the alternator to generate elec­
tricity. This means that fuel consumption rises
when more power is required for electrical equip­
ment. Switch off electrical equipment when it is
not needed. Electrical equipment which uses a
lot of electricity includes the blower (at a high
setting), the rear window heating and the seat

heating*.

73

Towing a trailer
Towing a trailer
Driving the vehicle with a
trailer or caravan
Technical requirements

The
towing bracket must comply with certain
technical requirements.
Your car is intended mainly for transporting pas­
sengers and luggage. However, if suitably equip­

ped,
it can also be used to tow a trailer or cara­

van.

If the car is supplied with a factory-fitted towing
bracket it will already have the necessary techni­
cal modifications and meet the statutory require­
ments.
A 13-pin socket is provided to make the electrical
connection between the car and the trailer. If the
trailer you wish to tow has a 7-pin plug, the nec­
essary adapter cable can be obtained from a spe­
cialist retailer.
If
a
towing bracket is to be fitted after the car is

purchased,
this must be done according to the in­
structions of the towing bracket manufacturer

^page
102.
A WARNING
If
a
towing bracket is retrofitted, the installa­
tion should be carried out by
a
qualified work­

shop.

- In particular in high outside temperatures it
is not possible to drive up long steep gradi­
ents without
a
suitable cooling system. The
engine would then overheat.
- Incorrect installation can result in a safety
risk.
Points to check before towing
There are a number of points which need to be
checked before towing a trailer or caravan.

*•
Observe the maximum permitted trailer
weights
^>page
342.
Trailer weights
Never exceed the maximum permitted trailer
weights.
If
you
do not load the trailer up to the maximum
permitted trailer weight, you can then climb cor­
respondingly steeper gradients.
The maximum trailer weights listed are only ap­
plicable for altitudes up to 1000 m above sea

level.
With increasing altitude the engine power
and therefore the car's climbing ability are im­
paired because of the reduced air density, so the
maximum trailer weight has to be reduced ac­
cordingly. The weight of the car and trailer must
be reduced by about 10% for every further
1000 m (or part thereof). This figure refers to
the combined weight of the (loaded) vehicle and
(Loaded) trailer.
The figures for the draw bar weight that appear
on the identification plate of the towing bracket
are for certification purposes only. The correct
figures for your specific model, which may be
lower than these figures for the towing bracket,
are given in the registration documents and in

•=>
page 343.
Drive select*
Please note that the
efficiency*
mode is not
available in towing mode.
Exterior lights
Before starting
a
journey, make sure that all the
lights for the trailer are working properly.
Distributing the load
Distribute loads in the trailer so that heavy ob­
jects are as near to the axle as possible. Loads
carried in the trailer must be secured to prevent
them slipping. A badly distributed load can also
affect handling. This can activate the trailer sta­
bilisation feature and cause the vehicle to reduce

speed.

Where possible, operate the trailer with the max­
imum permitted draw bar weight on the ball
joint of the towing bracket, but do not exceed the
specified limit. •
96

Towing a trailer
Requirements for correct functioning of the
trailer stabilisation system
If these conditions are not met in
full,
the trailer
stabilisation system will only intervene to a
limi­

ted extent or not at all
>=>
A-
- The electrical connection between the towing
vehicle and the trailer must be functioning cor­
rectly.
- The load on the trailer must be properly se­

cured.

- The tyre pressures on both the vehicLe and the
trailer must be adapted to the load that is be­
ing carried.
- Where possible, operate the trailer with the
maximum permitted draw bar weight.
- The trailer overrun brake must be set correctly.
This is important to ensure that the trailer can
be braked correctly, to avoid the vehicle and
trailer "jack-knifing" and to prevent excess
braking of the trailer.
- At low outside temperatures, both the towing
vehicle and the trailer should be fitted with
winter tyres.
A WARNING
It is essential that you adjust your speed to
suit the weather, road and traffic conditions.
Do not let the trailer stabilisation system
tempt you into taking any risks when driving -
this can cause accidents.
- The ESC and trailer stabilisation system
can­

not defy the Laws of physics. This should be
kept in mind, particularly on slippery and
wet roads and when towing a trailer with a
light Load.
- The trailer stabilisation system is function­

al,
regardless of whether the trailer has a
mechanical overrun brake or not.
- The trailer stabilisation system is not always
able to detect swaying of trailers with a
light load and will therefore not intervene.
- A trailer can still "jack-knife" on slippery
roads with little grip, even if the towing ve­
hicle is equipped with the trailer stabilisa­
tion system.
-Trailers with a high centre of gravity may
even tip over before they start to sway
side­

ways.

-If
you
are not towing a trailer,
but
the
trail­

er socket is being used (e.g. for an illumina­
ted bicycle rack), the trailer stabilisation
system may be activated in extreme driving
conditions.
- Please note the additional information and
warnings
^>page
98, Driving tips.
Driving tips
Driving with a trailer always requires extra care.
Weight distribution
Try to avoid towing a loaded trailer with an unla­
den vehicle. If this cannot be avoided, drive extra
slowly to allow for the unbalanced weight distri­

bution.

Speed
Normally, you must not exceed 80 km/h when
towing a trailer or caravan. However, if the
trail­

er/caravan is equipped with a trailer stabilisation

system,
you can drive at max. 100 km/h. Please
observe any other regulations applicable in the
country in which you are travelling.
The stability of the car and trailer is reduced with
increasing speed. For this reason it is advisable
not to drive at the maximum permissible top
speed in unfavourable
road,
weather or wind
con­

ditions. This applies especially on a downhill gra­
dient.
You should always reduce speed immediately if
the trailer shows the slightest sign of swaying.
Never try to stop the swaying by accelerating fur­
ther.
Always brake in good time. If the trailer has an
overrun brake, apply the brakes gently at first
and then firmly. This will prevent the jerking that
can be caused by the trailer wheels locking.
Change down in good time before going down a
steep hill so
that
you can use the engine braking
effect to slow down the vehicLe.
Swaying and pitching can be reduced by attach­
ing an extra stabiliser to the trailer. It should •
98

Towing
a
trailer

CO

< o rN
iv
rN
t-H
o < 00
have friction linings at the sides to prevent exces­
sive wear. Degrease and clean the ball joint be­
fore using a stabiLiser. The stabiliser can be pur­
chased and installed
at
a qualified workshop.
Electronic stabilisation control
The
ESC
-
in particular in conjunction with the
trailer stabilisation system
o^page
97 - makes
it

easier to stabilise a trailer
if it
starts to skid
or

sway. You should therefore keep the
ESC
switch­
ed on
at
all times.
Overheating
In hot weather, keep an eye on the coolant
tem­

perature gauge
^page
13. When climbing long
hills with the engine running fast in low gear, the
coolant temperature can increase. Reduce speed
immediately
if
the needle moves to the right end
of the scale. For information on the warning
lamp
||
refer to
opage
30.

Rear carrier systems
When using rear carrier systems (e.g. bicycle
racks) on the towing bracket,
it
is important not
to exceed the maximum load.
The total weight
of
the rear carrier system and
its

load must not exceed
75
kg for this vehicle. How­
ever,
it
is also important to observe the maxi­
mum permissible load for the rear carrier sys­

tem.

The greater the distance from the towing brack­
et, the smaller the maximum permissible Load
on

the rear carrier system. For this reason, you
should secure heavy objects as near as possible
to the towing bracket.
Note the instructions provided by the manufac­
turer of the rear carrier system.
Please make sure that the rear carrier system
is

approved for use on your vehicle.

l
Note
A WARNING
The use of an unsuitable rear carrier system
could cause severe damage
to
the towing
bracket. The towing bracket could then break
and cause an accident.
Degrease and clean the ball joint before using
a rear carrier system.

Removable towing
bracket

Introduction
Applies to: vehicles with removable towing bracket
Special care is required when fitting and remov­
ing the towing bracket.

Fig.
84 Luggage compartment:
Ball
joint for towing brack­
et (stowage example)
The removable ball joint attachment for the tow­
ing bracket is stored under the floor panel or in a
separate bag on the floor of the luggage com­
partment.
The ball joint can be fitted and removed by hand.
WARNING
Never use tools of any kind when fitting and
removing the ball joint. This could damage
the mechanism which locks the
ball
joint
in

place and impair its safety
-
risk of accident!
© Note
- Do not attempt to modify or repair the ball
joint or other towing bracket components.
- Should you have any difficulties when using
the towing bracket, or suspect that
it
is not
fitted properly, contact
a
qualified work­

shop.

- Before setting off, always check that the

ball
joint is secured properly
Opage
101.
99

Intelligent technology
Remember that the accident risk always in­
creases
if
you
drive fast, especially
in
cor­
ners
or
on a wet
or
slippery
road,
or if
you
follow too close behind the vehicle in front
of
you.
Please bear
in
mind that even
the

ESC
and
the
integrated systems cannot
compensate
for
the increased accident risk.
When accelerating
on
a uniformly slippery
surface
(for
instance
all
four wheels on
ice

or snow), press the accelerator gradually
and carefully. The driven wheels may other­
wise start
to
spin
(in
spite
of
the integrated
control systems), which would impair the
car's stability and could lead
to
an accident.
© Note
The ABS and ASR systems can only work
properly
if
a 11
four tyres have a similar de­
gree
of
wear. Any differences
in the
rolling
radius
of
the tyres can cause the system
to

reduce engine power when this
is not
de­

sired.

The systems can make noises when they in­
tervene.
Switching on/off

The ESC
is switched on automatically when
the
engine is started.

^OFF

1
y

CO
5
3
CO
Fig.
139 Centre console (top): ESC button

The ESC operates
in
several levels. Depending
on

which Level
is
selected,
the
stabilising function
of

the ESC
is
restricted
or
switched
off,
and the ve­
hicLe
is
stabilised
to
a greater
or
Lesser degree.
In the following special situations,
it
may be ad­
visable
to
switch on off-road mode
to
allow a cer­
tain amount
of
wheelspin:
- Rocking
the car
backwards and forwards
to
free
it
- Driving
in
deep snow
or
on Loose surfaces
- Driving with snow chains
- Driving
on
rough terrain when much
of
the car's
weight
is
lifted
off
the wheels (axle articula­
tion)
- Braking
on
unsurfaced tracks when driving
downhill

For
your own safety you should switch
off
the
off-

road mode
in
time.
Characteris­
tics
Operation
Indicator
lamps
Driver mes­

sages*

Off-road mode
on

The stabilising function
of

the ESC and traction controL
system (ASR)
is
restricted
Press the
&m
button brief­
ly-

1*1
Lights
up.

Stabilisation control (ESC):

offroad.
Warning! Restric­
ted stability
ESC/ASR
off

The stabilisation function
is

no Longer available
•=>
A-

ESC
and traction controL
system (ASR) are switched

off.

Press
the
&m
button
for

longer than
3
seconds.

•M and
IWHUrt*
liant UP.
Stabilisation control (ESC):
off. Warning! Restricted
stability
Off-road mode
off
or
ESC/ASR on
The stabilising function
of

the ESC and traction control
system (ASR) is fully availa­
ble again.
Press the
#*
button again.

|*|goes
out,
or^and

të&Éid*
go
out.
Stabilisation control (ESC):
on
146

Audi connect (infotainment)

CO

<
O
rN
IN
rN
t-H
o < 00
- It is only possible to connect a mobile
phone via the remote SIM Access Profile on
vehicles with the Audi phone box.
- Bluetooth devices only have to be bonded

once.
Depending on the mobile phone you
are using, any devices that have already
been bonded to the MMI system are connec­
ted automatically when they are within
range and the ignition is on. You can bond
several mobile phones to the MMI system;
however only one connection is active at a

time.

- You receive the SIM PIN and the PUK from
your mobile network service provider to­
gether with the SIM
card.
If
you
enter the
SIM PIN code incorrectly three
times1)
in a
row, the SIM card will be be blocked. A PUK
(personal unblocking key) must be entered
in order to reactivate the SIM
card.

-The Bluetooth connection between the sys­
tem and the mobile phone is automatically
terminated when you leave the car.
- For further information regarding your mo­
bile phone, contact your mobile network
service provider or refer to the operating in­
structions for your mobile phone. For infor­
mation on using a phone in your car, please
go online (e.g. www.audi.com/bluetooth)
or ask an Audi dealer.
Option 2.3: Using a personal Wi-Fi hotspot
Applies to: vehicles with Audi connect (infotainment) and per­
sonal Wi-Fi hotspot
Important
The vehicle must be stationary, and the ignition
must be switched on.
Your mobile device and mobile network provider
must support the mobile Wi-Fi hotspot function.
The personal Wi-Fi hotspot on your mobiLe device
must be activated.
Other devices must be permitted to access the
mobiLe hotspot.
Connecting the MMI to a personal hotspot

•
Select:
|MENU|
button
>
Telephone
>
right
con­

trol button
>
Wi-Fi settings
>
Wi-Fi
>
on.

•
Then select and confirm Network search. The
devices found will be shown on the infotain­
ment display.
• Select and confirm your personal Wi-Fi hotspot
from the List.

•
You may need to enter the password specified
by your mobile device.
• Select and confirm OK.
A
WARNINf

Mobile devices, tablet and Laptop computers
and devices of
a
similar weight can only be
operated safely when the vehicLe is stationary.
Like any loose object, they can be catapulted
through the vehicle in an accident and cause
serious injuries. Always make sure that such
devices are securely stowed while you are

driving.

(T)
CAUTION
I

The connection via the eSIM card
^>page
191
is disconnected when you use your own SIM

card.
All data connections for all Audi connect
infotainment services will use your SIM
card.

Depending on your network provider, you may
be charged for this service, especially if you
are using the system abroad. We therefore
strongly recommend
that
you use an unlimi­
ted data
plan.
For more information, contact
your service provider.
- The Connection to personal hotspot option

cépage
202 will be switched on
([vf)
auto­
matically during the network search.
- Please contact your mobile network service
provider to find out which functions your
mobiLe device supports.

x)
The number of possible attempts depends on the SIM

card.

195