phone BMW X5M 2012 Workshop Manual

4.
"New contact" 5.
The entry fields are still filled with the previ‐
ous entries: "Delete input fields"
6. Fill in the entry fields: select the symbol next
to the entry field.
7. Enter the text and assign the contact type.
8. If the vehicle is equipped with a navigation
system: enter the address. Only addresses
contained
in the navigation data in the vehi‐
cle can be entered. This ensures that desti‐
nation guidance is possible for all ad‐
dresses.
If necessary, "Accept address".
9. "Store contact in vehicle"
Contact types
Various
contact types can be assigned to phone
numbers and addresses. Symbol Meaning
Home phone number.
Business phone number.
Mobile phone number.
Other phone number.
Home address.
Business address.
Specifying the home address
A

home address can be stored. It appears at the
top of the contact list.
1. "Office"
2. "Contacts" 3.
"Home"
4. Create a contact.
5. "Store contact in vehicle"
Selecting the sorting order of the
names*
Names can be displayed in a different order.
1. "Office"
2. "Contacts"
3. Open "Options".
4. "Display: last, first name" or "Display: first,
last name"
Depending on how the contacts were stored on
the
mobile phone, the sorting order of the names
may differ from the selected sorting order.
Show contact pictures
Pictures stored with the contacts are stored in
the vehicle when the mobile phone is connected
to the vehicle. The number of transmitted pic‐
tures depends on the mobile phone. The mobile
phone must support this function.
1. "Office"
2. "Contacts"
3. Open "Options".
4. "Show images"
Display of all contact pictures is activated or de‐
activated.
Deleting contacts
Only contacts that are stored in the vehicle are
deleted. The contacts on the mobile phone

*
cannot be deleted.
1. "Office"
2. "Contacts"
3. Highlight the contact.
4. Open "Options".
5. "Delete contact" or "Delete all contacts"
6. If necessary. "Yes"
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Messages
General information
Whether
or not text messages and e-mails from
the mobile phone are displayed depends on
whether transmission from the mobile phone to
the vehicle is supported. Text messages and e-
mails may not be supported by the service pro‐
vider, or the function may need to be enabled
separately. After the mobile phone is first paired,
transmission may take several minutes. Mes‐
sages are only displayed in full length when the
vehicle is stationary. Messages from the addi‐
tional telephone are not transmitted.
Display of different messages:
▷ Text messages.
▷ Message from My Info*.
▷ Messages from the BMW Assist Concierge
service*.
▷ E-mails from the mobile phone*.
Displaying messages
1. "Office"
2. "Messages"
A symbol identifies the type of message. Symbol Message type
Text messages.
My Info
Message from the Concierge serv‐
ice. E-mail from mobile phone.
Filtering the message list
The message list can be filtered, when more
than one type of message exists. 1.
"Filter:" 2.
Select the type of message.
▷"All"
All messages are displayed.
▷ "E-mail"
Only e-mails from the mobile phone are
displayed.
▷ "Service message"
Only messages from the BMW Assist
Concierge service and My Info are dis‐
played.
▷ "Text message"
Only text messages from the mobile
phone are displayed.
Deleting messages
Messages from the Concierge service and
My Info can be deleted.
Delete a message:
1. "Office"
2. "Messages"
3. Select the desired message.
4. Open "Options".
5. "Delete message"
Delete all messages:
1. "Office"
2. "Messages"
3. Open "Options".
4. "Delete all messages" or "Delete service
messages"
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Office

Text messages
Using contact data
Contact data from appointments, tasks, text
messages, e-mails, and notes can be saved or
selected*, refer to page
233.
Reading the text message out loud
*
Read the text message out loud, refer to
page 234.
My Info
Starting destination guidance
1. Select the desired message.
2. "Start guidance" or "Add as another
destination"
Dialing the number in the message
Up
to 4 phone numbers can be transmitted with
a message.
1. Select the desired message.
2. "Call":
If the message contains a number, the con‐
nection is established. "Select phone number":
If

the message contains more than one num‐
ber, select the desired number from the list.
The connection is established.
Message from the Concierge service*
Starting destination guidance
1. Select the desired message. 2. "Start guidance" or "Add as another
destination" 3.
Start destination guidance, if necessary.
Dialing the number in the message
Up
to 4 phone numbers can be transmitted with
a message.
1. Select the desired message.
2. "Call":
If the message contains a number, the con‐
nection is established. "Select phone number":
If

the message contains more than one num‐
ber, select the desired number from the list.
The connection is established.
Storing an address
1. Select the desired message.
2. Open "Options".
3. "Store contact in vehicle"
Displaying additional information
1. Select the desired message.
2. "Further information"
E-mail*
Displaying e-mails
1. "Office"
2. "Messages"
3. Select the desired e-mail.
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Displaying e-mail contacts
If
the sender and recipient of an e-mail are trans‐
mitted by the mobile phone, this information is
displayed in the e-mail. "Sender/Recipient"
If the e-mail addresses are stored in the con‐
tacts, the contact is displayed. Select the con‐
tact to display details.
If

the e-mail addresses are not stored in the con‐
tacts, only the e-mail address is displayed.
Using contact data
Contact data from appointments, tasks, text
messages, e-mails, and notes can be saved or
selected*, refer to page 233.
Deactivating the full display
When an e-mail is opened in the vehicle, the e-
mail is fully transmitted to the vehicle. This may
result in charges.
1. "Office"
2. "Messages"
3. Open "Options".
4. "Fully download e-mails"
Only a part of the email from the cell phone
is loaded into the vehicle.
Reading the e-mail out loud*
Read the e-mail out loud, refer to page 234.
Calendar
Display the calendar
Appointments during the last 20 days and the
next 50 days can be displayed.
1. "Office"
2. "Calendar"
The appointments on the current day are
displayed. Selecting the calendar day
1.
Select the date. 2.
Select the desired day or date.
▷"Next day"
▷ "Date:"
▷ "Previous day"
▷ "Today"
Display the appointment
1. Select the desired appointment.
2. Scroll through the appointment if neces‐
sary:
▷Turn the controller.
▷ Select the symbol.
Using contact data
Contact data from appointments, tasks, text
messages, e-mails, and notes can be saved or
selected*, refer to page 233.
Reading the appointment out loud

*
Read the appointment out loud, refer to
page 234.
Tasks
Displaying the task list
Display tasks that are due within the next
90 days.
1. "Office"
2. "Tasks"
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Office

Displaying contact or selecting phone
number
1.
"Use contact data"
2. Display the contact or select the phone
number:
▷Select the contact to display contact de‐
tails.
▷ Select the phone number to establish a
connection directly.
Storing contact data
1. "Use contact data"
2. Highlight the phone number or e-mail ad‐
dress.
3. Open "Options".
4. "Add to existing contact" or "Store as new
contact"
Reading out loud*
Text messages, e-mails, appointment entries,
tasks, and notes can be read out loud.
1. Select the desired message, appointment,
task, or note.
2. Select the symbol.
The following options are available during read‐
ing:
▷ "Pause"
Interrupt reading. Select again to restart
reading.
▷ "Back to beginning"
Start reading the message again from the
beginning.
▷ Select the symbol.
Go back one paragraph.
▷ Select the symbol.
Skip a paragraph.
▷ To end reading, turn the controller to the left. What to do if...
Information on suitable mobile phones, refer to
page
216.
Appointments, tasks, notes, text messages, or
e-mails from the mobile phone are not dis‐
played.
▷ The mobile phone is not capable of the
missing function or is not connected cor‐
rectly.
▷ The Office function is deactivated.
▷ The mobile phone is connected as an addi‐
tional phone.
▷ Appointments are older than 20 days or are
more than 50 days in the future.
▷ The tasks have been marked as completed
or have a due date that lies more than
90 days in the future.
▷ Depending on the number of stored ap‐
pointments, task notes, and messages in
the
mobile phone, not all are displayed in the
vehicle.
Not all appointments and tasks from the mobile
phone are displayed at the right time?
▷ The time zone, time, or date is incorrectly set
on the Control Display and mobile phone.
The e-mail attachment is not displayed.
▷ E-mails are transmitted without an attach‐
ment.
Entries are not displayed in full length.
▷ Text were already transmitted from the mo‐
bile phone in a shortened form.
▷ Synchronization between the mobile phone
and vehicle may take several minutes.
The contact pictures are not being displayed?
▷ Up to 200 contact pictures can be stored in
the vehicle.
The E-mail is displayed with a delay?
▷ Check the e-mail settings on the telephone
and adjust if necessary.
If all points in this list have been checked and the
required function is still not available, please
contact the hotline or service center.
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Office

ConnectedDrive*
BMW Assist*
General information
BMW
Assist provides you with certain services,
e.g., transmission of the position data of your
vehicle to the BMW Assist Response Center if
an Emergency Request* has been initiated.
Many BMW Assist services depend on the indi‐
vidually agreed upon contract.
After your contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without your having to visit a
service center. After the BMW Assist system
has been deactivated, no BMW Assist services
will be available. The BMW Assist system can be
reactivated by a service center after you sign a
new contract.
Requirements
▷ The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit‐
ting the services.
▷ To transmit position data, the vehicle must
be able to determine the current position.
▷ The BMW Assist service contract was
signed with your service center or with the
BMW Assist Response Center. Enabling
must have been completed.
▷ BMW Assist is activated.
Services offered
▷ Emergency Request: when you press the
SOS button, a connection to the BMW As‐
sist Response Center is established. The
BMW Assist Response Center then speaks
with

you and takes further steps to help you.
▷ Automatic Collision Notification: under cer‐
tain conditions, a connection is established
to

the BMW Assist Response Center after a
serious accident. If possible, the BMW As‐ sist Response Center then speaks with you
and takes further steps to help you.
▷ Enhanced Roadside Assistance: BMW
Roadside Assistance* can be contacted if
assistance

is needed in the event of a break‐
down. If possible, the vehicle and position
data are transmitted in the process.
▷ Customer Relations: connection with Cus‐
tomer Relations for information on all as‐
pects of your vehicle.
▷ TeleService: data on your vehicle's service
status or required inspections are transmit‐
ted to your service center, either automati‐
cally before a service due date or when you
request a BMW service appointment.
▷ Remote Door Unlock: the BMW Assist Re‐
sponse

Center provides assistance if, for ex‐
ample, the remote control is not available
and the vehicle needs to be opened.
▷ Stolen Vehicle Recovery: after you report
that

your vehicle was stolen to the police, the
BMW Assist Response Center can deter‐
mine its position.
▷ In addition to these services, the optional
Convenience Plan offers Concierge service
and information for route planning, traffic,
and weather. A limited number of calls can
be made via the BMW Assist Response
Center with Critical Calling if, for example,
the mobile phone is not available or dis‐
charged.
Press the SOS button to contact the BMW
Assist Response Center.
TeleService*
General information
TeleService

supports communication with your
service center.
▷ Data on the vehicle's service requirements
can

be sent directly to the service center. In
this way, the service center can plan its work
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in advance. This shortens the duration of the
service appointment.
▷ In the event of a breakdown, data on the ve‐
hicle's condition can be sent directly to
Roadside Assistance*.
▷ The service varies by country.
▷ Connection costs may ensue.
▷ Services may be restricted abroad.
Requirements
▷ BMW Assist is activated.
If BMW Assist is not activated, a mobile
phone that has been recommended by
BMW
for TeleService and that is configured
for mobile data communication must be
connected with the vehicle.
▷ Wireless reception is available.
▷ The engine is running.
Using BMW TeleService*
BMW TeleService are typically activated in the
vehicle.
Even if the BMW TeleService are not active, a
voice contact to Roadside Assistance* is still
possible.
To

continue using or to deactivate the services,
please contact your service partner or the BMW
customer hotline.
Concierge service*
General information
The BMW Assist Concierge service offers infor‐
mation on events, gas stations, and hotels, and
provides phone numbers and addresses. Hotels
can be booked directly by the BMW Assist Con‐
cierge service. The Concierge service is part of
the optional Convenience Plan.
Starting the Concierge service
1. "BMW Assist" or "ConnectedDrive" 2.
"Concierge" 3.
"Start service"
A voice connection is established with the BMW
Assist Concierge service. Phone numbers and
addresses can be transmitted to the vehicle.
Messages
Information on messages, refer to page 230.
Roadside Assistance
At a glance
BMW

Roadside Assistance* can be contacted if
assistance is needed in the event of a break‐
down.
Roadside Assistance* can also be contacted via
a Check Control message, refer to page 76.
Starting Roadside Assistance without
BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Roadside Assistance"
The Roadside Assistance number is dis‐
played.

If the mobile phone* is paired, a con‐
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ConnectedDrive

2.
"BMW Online" 3.
If necessary, "OK".
The BMW Online home page is displayed.
Operating BMW Online
To start a search:
▷ Turn the controller to highlight an element.
▷ Press the controller to display an element.
Opening the start page
1. Open "Options".
2. "Display start page" Loading a new page
1.
Open "Options".
2. "Reload"
Cancel
1. Open "Options".
2. "Cancel loading" Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle
not equipped with BMW Assist
or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is dis‐
played. If the
mobile phone* is paired, a con‐
nection is established to Customer Relations. Vehicle equipped with BMW Assist or
TeleService
1.
"BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
Service Request*
At a glance
Sends

information to your service partner to re‐
quest the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1. "BMW Assist" or "ConnectedDrive"
2. "Service Request"
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ConnectedDrive

3.
"Start service" A Service Request can be started via a Check
Control message, refer to page
76.
Automatic Service Request
*
The TeleService data necessary for servicing
the vehicle are automatically sent to your service
partner prior to the service deadline. If possible,
the service partner will contact you and a service
appointment can be arranged.
To check when your service partner was noti‐
fied:
1. "Vehicle Info"
2. "Vehicle status" 3.
Open "Options".
4. "Last Service Request"
Services status*
Displaying available services
Display of all services available in the vehicle.
1. "BMW Assist" or "ConnectedDrive"
2. "Service Status" 3.
"Available services" Updating BMW Assist
Manual update of
TeleService* and BMW As‐
sist*.
1. "BMW Assist" or "ConnectedDrive"
2. "Service Status"
3. "Update BMW Assist"
Data transfer*
During the updating of BMW services, display
the status of the data transfer.
1. "BMW Assist" or "ConnectedDrive"
2. Open "Options".
3. "Data transfer"
Apps*
At a glance
Certain software applications of a suitable cell
phone can be integrated in the vehicle. These
software

applications are displayed on the Con‐
trol Display.
They are operated via iDrive.
Requirements
▷ The mobile phone is suitable.
▷ The mobile phone operating system sup‐
ports the software applications of Apps.
▷ Software applications are installed on the
cell phone and ready to use.
▷ Corresponding mobile wireless contract.
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Any additionally incurred costs are not a part
of Apps.
▷ Use only BMW approved software applica‐
tions; otherwise, it may result in malfunc‐
tions.
Information about suitable cell phones, available
software applications and their installation can
be found at www.bmw.com/connectivity or at
the service center.
Create the entries.
Make entries only when traffic and road
conditions allow. Otherwise, the vehicle occu‐
pants
and other road users may be put in danger
because of the distraction from driving.
For reasons of safety, some software applica‐
tions are usable only while the vehicle is station‐
ary.◀
Operating Apps
1. Connect the cell phone via the snap-in
adapter or via the USB audio interface.
2. "ConnectedDrive"
3. Select the desired software application.
Displaying status
Information about the currently available soft‐
ware applications can be displayed.
1. "ConnectedDrive"
2. "BMW apps"
PlugIn*
Selected functions of the cell phone are dis‐
played on the Control Display. They can be op‐
erated via iDrive.
1. Connect cell phone via the snap-in adapter.
2. "ConnectedDrive"
3. "PlugIn"
4. "Activate PlugIn"
5. Navigate to the displayed functions via the
controller

and select, for example, a desired
category or track. Press button to switch within the cell
phone functions to a higher level or back.
Press button twice to switch back to the
main menu.
Notes
▷ The ranges of Apps that can be displayed on
the Control Display depend on the range of
installed software applications on the mo‐
bile phone.
▷ The data transmission of the software ap‐
plications

from the cell phone to the vehicle
can last some time. Some software applica‐
tions depend on the speed of the available
Internet connection of the cell phone.
▷ Some mobile phones cannot simultane‐
ously use Apps and the Bluetooth hands-
free system.
If

necessary, restart the software application
on the cell phone after a phone conversa‐
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ConnectedDrive