navigation CADILLAC CT4 2020 User Guide

Page 340 of 356

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
ONSTAR 339
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Service or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders. A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0231. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither OnStar
nor GM is responsible for any affected
or erased data or settings. These
updates or changes may also collect

Page 342 of 356

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
CONNECTED SERVICES 341
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 341
Connections . . . . . . . . . . . . . . . . . . . . . . 342
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 343
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given,
then responds with “OnStar
ready,” then a tone.

Page 343 of 356

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
342 CONNECTED SERVICES
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected. For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters and
numbers to increase the security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then select
Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent). The LTE icon shows
connection to Wi-Fi. It is
possible that the icon may not
illuminate even though the
vehicle has an active connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by

Page 347 of 356

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
346 INDEX
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Competitive Driving Mode . . . . . . . . . 189
Composite Materials . . . . . . . . . . . . . . . . 157
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 342
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 343
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 341
Connections Connected Services . . . . . . . . . . . . . . . 342
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Control of a Vehicle . . . . . . . . . . . . . . . . 144
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 25
Coolant Engine Temperature Gauge . . . . . . . . 97
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Cooling System . . . . . . . . . . . . . . . . . . . . . 246
Cornering Lamps . . . . . . . . . . . . . . . . . . . 129
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 130
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 192 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Cruise Control, Adaptive . . . . . . . . . . . 194
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Customer Assistance . . . . . . . . . . . . . . . 323
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Text Telephone (TTY) Users . . . . . 323
Customer Information Publications Ordering
Information . . . . . . . . . . . . . . . . . . . . . . 330
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 333
D
Damage Repair, Collision . . . . . . . . . . . 328
Danger, Warning, and Caution . . . . . . . . 3
Data Collection Infotainment System . . . . . . . . . . . . . 334
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Data Recorders, Event . . . . . . . . . . . . . . 333
Daytime Running Lamps (DRL) . . . 127
Defensive Driving . . . . . . . . . . . . . . . . . . . 143
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 18
Diagnostics Connected Services . . . . . . . . . . . . . . . 343
Differential, Limited-Slip . . . . . . . . . . . 191
Distracted Driving . . . . . . . . . . . . . . . . . . 143
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 130 Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 108
Delayed Locking . . . . . . . . . . . . . . . . . . . . 18
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 18
Drive Belt Routing, Engine . . . . . . . . . 320
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . 178, 255
Driver Assistance Systems . . . . . . . . . 203
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 109
Driver Mode Control . . . . . . . . . . . . . . . . 184
Driver Mode Control Light . . . . . . . . . 106
Driving Assistance Systems . . . . . . . . . . . . . . . 210
Better Fuel Economy . . . . . . . . . . . . . 142
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 225
Competitive . . . . . . . . . . . . . . . . . . . . . . . 189
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Hill and Mountain Roads . . . . . . . . 151
If the Vehicle is Stuck . . . . . . . . . . . . 153
Loss of Control . . . . . . . . . . . . . . . . . . . . 146
Off-Road Recovery . . . . . . . . . . . . . . . . 145
Track Events and Competitive . . . 146
Vehicle Load Limits . . . . . . . . . . . . . . 154
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 151

Page 351 of 356

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
350 INDEX
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . 310
Maintenance Schedule . . . . . . . . . . . . . 303 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . 313
Malfunction Indicator Lamp . . . . . . . 100
Manual Mode . . . . . . . . . . . . . . . . . .176, 177
Massage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . 37
Messages Engine Power . . . . . . . . . . . . . . . . . . . . . 115
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . 115
Mirrors Automatic Dimming . . . . . . . . . . . . . . . . 27
Automatic Dimming Rearview . . . . . 28
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Manual Rearview . . . . . . . . . . . . . . . . . . . 28
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . 27
Mirrors, Interior Rearview . . . . . . . . . . . 28
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Driver Control . . . . . . . . . . . . . . . . . . . . . 184 Monitor System, Tire Pressure . . . . . 276N
Navigation
Connected Services . . . . . . . . . . . . . . . 341
New Vehicle Break-In . . . . . . . . . . . . . . . 157
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Engine Oil Life System . . . . . . . . . . . 243
Pressure Light . . . . . . . . . . . . . . . . . . . . . 107
Older Children, Restraints . . . . . . . . . . . 63
Online Owner Center . . . . . . . . . . . . . . . 324
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
OnStar Additional Information . . . . 337
OnStar Emergency . . . . . . . . . . . . . . . . . . 336
OnStar Overview . . . . . . . . . . . . . . . . . . . . 335
OnStar Security . . . . . . . . . . . . . . . . . . . . . 337
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Overheating, Engine . . . . . . . . . . . . . . . . 250
Overview Instrument Panel . . . . . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . . . . . 165
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Parking Brake and P (Park)Mechanism Check . . . . . . . . . . . . . . . 256
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Over Things That Burn . . . . . . . . . . . 167
Parking or Backing
Assistance Systems . . . . . . . . . . . . . . . 204
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Passenger Sensing System . . . . . . . . . . 57
Pedestrian Ahead Indicator . . . . . . . . 104
Perchlorate Materials Requirements, California . . . . . . . . . 235
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Protection, Battery . . . . . . . . . . . . . . . . 132
Retained Accessory (RAP) . . . . . . . . 163
Seat Adjustment . . . . . . . . . . . . . . . . . . . . 35

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