tow CADILLAC CT4 2023 Manual PDF

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/4/22
454 Vehicle Care
The vehicle is equipped with a
tow eye. Only use the tow eye
to pull the vehicle onto a
flatbed car carrier from a flat
road surface. Do not use the
tow eye to pull the vehicle
from snow, mud, or sand. The
tow eye is located under the
carpet in the trunk.
Carefully open the cover in the
fascia by using the small notch
that conceals the tow eye
socket.
Install the tow eye into the
socket and turn it until it is
fully tightened. When the tow
eye is removed, reinstall the
cover with the notch in the
original position.Rear Tow Eye
If equipped, carefully open the
cover by using the small notch
that conceals the rear tow eye
socket. Install the tow eye into
the socket and turn it until it is
fully tightened. When the tow
eye is removed, reinstall the
cover with the notch in the
original position.
Recreational Vehicle
Towing
Caution
Dolly towing or dinghy
towing the vehicle may
cause damage because of
reduced ground clearance.
Always put the vehicle on a
flatbed truck or trailer.
The vehicle was neither
designed nor intended to be
towed with any of its wheels
on the ground. If the vehicle
must be towed, see
Transporting a Disabled
Vehicle (Electronic Shifter)
0 450 or
Transporting a Disabled
Vehicle (Mechanical Shifter)
0 452.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/4/22
456 Vehicle Care
Remove any accessories that
may be damaged or interfere
with the car wash equipment.
Hand Wash
Rinse the vehicle well, before
and after washing, to remove
all cleaning agents completely.
If they are allowed to dry on
the surface, they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel
to avoid surface scratches
and water spotting.
Cleaning Underhood
Components
Caution
Do not power wash any
component under the hood
that has this
esymbol.
This could cause damage to
the vehicle that would not
be covered by the vehicle
warranty. Avoid using solvents or
abrasive cleaners that may
harm underhood components.
GM recommends using only
water to clean underhood
components.
If using a pressure washer,
ensure the following criteria
is met:
.Water pressure must be
kept below 14 000 KPa
(2,000 PSI).
.Water temperature must be
below 80 °C (180 °F).
.A spray nozzle with a
40 degree wide angle spray
pattern or wider must be
used, and must be kept at
least 30 cm (1 ft) away from
all surfaces.
Finish Care
Application of aftermarket
clearcoat sealant/wax
materials is not recommended.
If painted surfaces are
damaged, see your dealer to
have the damage assessed
and repaired. Materials such as calcium chloride and other
salts, ice melting agents, road
oil and tar, tree sap, bird
droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle finish if
they remain on painted
surfaces. Wash the vehicle as
soon as possible. If necessary,
use non-abrasive cleaners that
are marked safe for painted
surfaces to remove foreign
matter.
Occasional hand waxing or
mild polishing should be done
to remove residue from the
paint finish. See your dealer
for approved cleaning
products.
Caution
Do not apply waxes or
polishes to uncoated plastic,
vinyl, rubber, decals,
simulated wood, or matte
paint as damage can occur.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/4/22
458 Vehicle Care
Do not use any of the
following items on lamp
covers:
.Abrasive or caustic agents.
.Washer fluids and other
cleaning agents in higher
concentrations than
suggested by the
manufacturer.
.Solvents, alcohols, fuels,
or other harsh cleaners.
.Ice scrapers or other hard
items.
.Aftermarket appearance
caps or covers while the
lamps are illuminated, due to
excessive heat generated.
Caution
Failure to clean lamps
properly can cause damage
to the lamp cover that would
not be covered by the
vehicle warranty.
Caution
Using wax on low gloss black
finish stripes can increase
the gloss level and create a
non-uniform finish. Clean low
gloss stripes with soap and
water only.
Air Intakes
Clear debris from the air
intakes between the hood and
windshield when washing the
vehicle.
Shutter System
The vehicle may have a
shutter system designed to
help improve fuel economy.
Always keep the shutter
system clear of debris, snow
and ice. If the check engine
light is activated, please check
to see if the shutter system is
clear of debris, snow or ice.
Windshield and Wiper
Blades
Clean the outside of the
windshield with glass cleaner.
Clean rubber wiper blades
using a lint-free cloth or paper
towel soaked with windshield
washer fluid or a mild
detergent. Wash the
windshield thoroughly when
cleaning the blades. Bugs,
road grime, sap, and a buildup
of vehicle wash/wax
treatments may cause wiper
streaking.
Replace the wiper blades if
they are worn or damaged.
Damage can be caused by

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/4/22
Vehicle Care 459
extreme dusty conditions,
sand, salt, heat, sun, snow,
and ice.
Weatherstrips
Apply weatherstrip lubricant
on weatherstrips to make
them last longer, seal better,
and not stick or squeak.
Lubricate weatherstrips at
least once a year. Hot, dry
climates may require more
frequent application. Black
marks from rubber material on
painted surfaces can be
removed by rubbing with a
clean cloth. See
Recommended Fluids and
Lubricants0474.
Tires
Use a stiff brush with tire
cleaner to clean the tires.
Caution
Using petroleum-based tire
dressing products on the
vehicle may damage the
paint finish and/or tires.
(Continued)
Caution (Continued)
When applying a tire
dressing, always wipe off
any overspray from all
painted surfaces on the
vehicle.
Wheels and Wheel Trim
Use a soft, clean cloth with
mild soap and water to clean
the wheels. After rinsing
thoroughly with clean water,
dry with a soft, clean towel.
A wax may then be applied.
Caution
Chrome wheels and chrome
wheel trim may be damaged
if the vehicle is not washed
after driving on roads that
have been sprayed with
magnesium chloride or
calcium chloride. These are
used on roads for conditions
such as dust control. Always
wash the chrome with soap
and water after exposure.
Caution
To avoid surface damage on
wheels and wheel trim, do
not use strong soaps,
chemicals, abrasive polishes,
cleaners, or brushes. Use
only GM approved cleaners.
Do not drive the vehicle
through an automatic car
wash that uses silicon
carbide tire/wheel cleaning
brushes. Damage could
occur and the repairs would
not be covered by the
vehicle warranty.
Brake System
Visually inspect brake lines
and hoses for proper hook-up,
binding, leaks, cracks, chafing,
etc. Inspect disc brake pads
for wear and rotors for
surface condition. Inspect
brake linings/shoes for wear
or cracks. Inspect all other
brake parts.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/4/22
Vehicle Care 463
.Gently blot liquids with a
paper towel. Continue
blotting until no more soil
can be removed.
.For solid soils, remove as
much as possible prior to
vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent
lint transfer to the fabric
or carpet.
2. Remove excess moisture by gently wringing until
water does not drip from
the cleaning cloth.
3. Start on the outside edge of the soil and gently rub
toward the center. Fold
the cleaning cloth to a
clean area frequently to
prevent forcing the soil
into the fabric. 4. Continue gently rubbing
the soiled area until there
is no longer any color
transfer from the soil to
the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by
plain water.
If the soil is not completely
removed, it may be necessary
to use a commercial
upholstery cleaner or spot
lifter. Test a small hidden area
for colorfastness before using
a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the
entire fabric or carpet.
After cleaning, use a paper
towel to blot excess moisture.
Cleaning High Gloss
Surfaces and Vehicle
Information and Radio
Displays
Use a microfiber cloth on high
gloss surfaces or vehicle
displays. First, use a soft
bristle brush to remove dirt
that can scratch the surface.
Then gently clean by rubbing
with a microfiber cloth. Never
use window cleaners or
solvents. Periodically hand
wash the microfiber cloth
separately, using mild soap. Do
not use bleach or fabric
softener. Rinse thoroughly and
air dry before next use.
Caution
Do not attach a device with
a suction cup to the display.
This may cause damage and
would not be covered by the
vehicle warranty.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/4/22
468 Service and Maintenance
Caution (Continued)
on the vehicle. The use of
flushes, solvents, cleaners,
or lubricants that are not
approved by GM could
damage the vehicle,
requiring expensive repairs
that are not covered by the
vehicle warranty.
The Tire Rotation and
Required Services are the
responsibility of the vehicle
owner. It is recommended to
have your dealer perform
these services every
12 000 km/7,500 mi. Proper
vehicle maintenance helps to
keep the vehicle in good
working condition, improves
fuel economy, and reduces
vehicle emissions.
Because of the way people
use vehicles, maintenance
needs vary. There may need to
be more frequent checks and
services. The Additional
Required Services - Normal
are for vehicles that:
.Carry passengers and cargo
within recommended limits
on the Tire and Loading
Information label. See
Vehicle Load Limits 0255.
.Are driven on reasonable
road surfaces within legal
driving limits.
.Use the recommended fuel.
See Recommended Fuel
(LSY 2.0L L4 Turbo Engine)
0354 or
Recommended Fuel (L3B
2.7L L4 Turbo and LF4 3.6L
V6 Twin Turbo Engines)
0 355.
Refer to the information in the
Maintenance Schedule
Additional Required Services -
Normal Service.
The Additional Required
Services - Severe are for
vehicles that are:
.Mainly driven in heavy city
traffic in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or
competitive driving.
.Used for taxi, police,
or delivery service.
Refer to the information in the
Maintenance Schedule
Additional Required Services -
Severe Service.
{Warning
Performing maintenance
work can be dangerous and
can cause serious injury.
Perform maintenance work
only if the required
information, proper tools,
and equipment are available.
If they are not, see your
dealer to have a trained
technician do the work. See
Doing Your Own Service
Work 0370.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/4/22
Service and Maintenance 471
Severe Conditions
Requiring More Frequent
Maintenance*
.Public service, military,
or commercial use vehicles
to include the following:
‐Ambulances, police cars,
and emergency rescue
vehicles.
‐ Civilian vehicles such as
light duty pick-up trucks,
SUVs, and passenger cars
that are used in military
applications.
‐ Recovery vehicles such as
tow trucks and flatbed
single vehicle carriers or
any vehicle that is
consistently used in towing
trailers or other loads.
‐ High use commercial
vehicles such as courier
delivery vehicles, private
security patrol vehicles,
or any vehicles that
operate on a 24–hour
basis. ‐
Any vehicle consistently
operated in a high sand or
dust environment such as
those used on oil pipelines
and similar applications.
.Vehicles that are regularly
used for short trips of 6 km
(4 mi) or less.
The oil life indicator will show
you when to change the oil
and filter. Under severe
conditions the indicator may
come on before 12 000 km
(7,500 mi).
* Footnote: Under extreme
driving conditions listed
above, it may be necessary
to replace your spark plugs
at more frequent intervals.
For further assistance in
determining the most
suitable service maintenance
intervals for your vehicle,
please contact your
authorized GM Dealer. Extreme service is for
vehicles mainly driven
off-road in four-wheel drive
or used in farming, mining,
forestry, or snow plowing.Additional Required
Services
—Severe Service
Every 72 000 km (45,000 mi)
.Change automatic
transmission fluid and filter.
.Change transfer case fluid,
if equipped with AWD. Do
not directly power wash the
transfer case and/or front/
rear axle output seals. High
pressure water can
overcome the seals and
contaminate the transfer
case fluid. Contaminated
fluid will decrease the life of
the transfer case and/or
axles and should be
replaced.
.Change rear axle fluid, with
limited slip differential. Do
not directly power wash the
transfer case and/or front/
rear axle output seals. High

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/5/22
488 Customer Information
.Model, year, color, and
license plate number of the
vehicle
.Odometer reading, Vehicle
Identification Number (VIN),
and delivery date of the
vehicle
.Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s
powertrain warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada,
a person driving the vehicle
without permission from the
owner is not covered.
Roadside Assistance is not a
part of the New Vehicle
Limited Warranty. General
Motors North America and
Cadillac reserve the right to
make any changes or
discontinue the Roadside
Assistance program at any
time without notification.General Motors North America
and Cadillac reserve the right
to limit services or payment to
an owner or driver if they
decide the claims are made
too often, or the same type of
claim is made many times.
Cadillac Owner
Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for
the vehicle to get to the
nearest service station.
.Lock-Out Service:
Service
to unlock the vehicle if you
are locked out. A remote
unlock may be available if
you have OnStar. For
security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a
Public Road or Highway:
Tow to the nearest Cadillac
dealer for warranty service,
or if the vehicle was in a
crash and cannot be driven. Assistance is not given when
the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change:
Service to
change a flat tire with a
spare tire. The spare tire,
if equipped, must be in good
condition and properly
inflated. It is your
responsibility for the repair
or replacement of the tire if
it is not covered by the
warranty.
.Battery Jump Start: Service
to jump start a dead battery.
.Trip Interruption Benefits
and Service: If your trip is
interrupted due to a
warranty failure, incidental
expenses may be
reimbursed during the
Powertrain warranty period.
Items considered are hotel,
meals, and rental car or a
vehicle being delivered back
to the customer, up to
500 miles.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/5/22
Customer Information 489
Cadillac Technician
Roadside Assistance
(U.S. Only)
Cadillac's exceptional
Roadside Assistance is more
than an auto club or towing
service. It provides every
Cadillac owner in the United
States with the advantage of
contacting a Cadillac advisor
and, where available, a Cadillac
trained dealer technician who
can provide on-site service.
A dealer technician will travel
to your location within a
30-mile radius of a
participating Cadillac
dealership. If beyond this
radius, we will arrange to have
your car towed to the nearest
Cadillac dealership. Each
technician travels with a
specially equipped service
vehicle complete with the
necessary Cadillac parts and
tools required to handle most
roadside repairs.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws
.Legal fines
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction
devices
Service is not provided if a
vehicle is in an area that is not
accessible to the service
vehicle or is not a regularly
traveled or maintained public
road, which includes ice and
winter roads. Off-road use is
not covered.
Services Specific to
Canadian-Purchased
Vehicles
.Fuel delivery:
Reimbursement is up to 7
liters. Diesel fuel delivery
may be restricted. Propane
and other fuels are not
provided through this
service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits
and Assistance:
Pre-authorization, original
detailed receipts, and a copy
of the repair orders are
required. Once authorization
has been received, the
Roadside Assistance advisor
will help you make
arrangements and explain
how to receive payment.
Items considered are hotel,
meals, and rental car or a
vehicle being delivered back
to the customer, up to
800 km.
.Alternative Service: If
assistance cannot be
provided right away, the
Roadside Assistance advisor
may give you permission to
get local emergency road
service. You will receive
payment, up to $100, after
sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/5/22
Customer Information 493
If a Crash Occurs
If there has been an injury, call
emergency services for help.
Do not leave the scene of a
crash until all matters have
been taken care of. Move the
vehicle only if its position puts
you in danger, or you are
instructed to move it by a
police officer.
Give only the necessary
information to police and other
parties involved in the crash.
For emergency towing, see
Roadside Assistance Program
0487.
Gather the following
information:
.Driver name, address, and
telephone number
.Driver license number
.Owner name, address, and
telephone number
.Vehicle license plate number
.Vehicle make, model, and
model year
.Vehicle Identification
Number (VIN)
.Insurance company and
policy number
.General description of the
damage to the other vehicle
Choose a reputable repair
facility that uses quality
replacement parts. See
“Collision Parts” earlier in this
section.
If the airbag has inflated, see
What Will You See after an
Airbag Inflates? 064.
Managing the Vehicle
Damage Repair Process
In the event that the vehicle
requires damage repairs, GM
recommends that you take an
active role in its repair. If you
have a pre-determined repair
facility of choice, take the
vehicle there, or have it towed
there. Specify to the facility
that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be
covered by the GM vehicle
warranty.
Insurance pays the bill for the
repair, but you must live with
the repair. Depending on your
policy limits, your insurance
company may initially value the
repair using aftermarket parts.
Discuss this with the repair
professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you
may be obligated to have the
vehicle repaired with Genuine
GM parts, even if your
insurance coverage does not
pay the full cost.
If another party's insurance
company is paying for the
repairs, you are not obligated
to accept a repair valuation
based on that insurance
company's collision policy
repair limits, as you have no
contractual limits with that