jump start CADILLAC CT5 2021 User Guide

Page 406 of 435

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
CUSTOMER INFORMATION 405
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges

.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if
you have OnStar. For security
reasons, the driver must present
identification before this service is
given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.

Page 416 of 435

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
ONSTAR 415
.Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or
update contact information.
.Get driving directions.
.Receive a Diagnostic check of the
vehicle's key operating systems.
.Receive Roadside Service.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to
an AMBER Alert.
.Get assistance in severe weather or
other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Service, Advisors can
locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQ
to set up an account.
.After change in ownership and at
90 days.

Page 428 of 435

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
INDEX 427
Heated and Ventilated FrontSeats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 28
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
High-Beam On Light . . . . . . . . . . . . . . . . 111
High-Speed Operation . . . . . . . . . . . . . . 350
Hill and Mountain Roads . . . . . . . . . . 217
Hill Start Assist (HSA) . . . . . . . . . . . . . 239
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
How to Wear Seat Belts Properly . . . 47
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
I
If the System Needs Service . . . . . . . 169
Ignition Positions . . . . . . . . . . . . . . . . . . . 224
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Indicator Pedestrian Ahead . . . . . . . . . . . . . . . . . 108
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 108
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Information Publication Ordering . . . . . . . . . . . . . 410
Infotainment System . . . . . . . . . . . . . . . 413
Instrument Cluster . . . . . . . . . . . . . . 94, 96 Instrument Panel Overview . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . 29
Introduction . . . . . . . . . . . . . . . . . . . . . . 1, 140
J
Jump Starting - North America . . . . 368
K
Keyless Entry
Remote (RKE) System . . . . . . . . . . . . . . . 7
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . 345
Lamps Cornering . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Daytime Running (DRL) . . . . . . . . . . 134
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Exterior Controls . . . . . . . . . . . . . . . . . . 132
Exterior Lamps Off Reminder . . . . 134
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . 103
On Reminder . . . . . . . . . . . . . . . . . . . . . . 112
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Lane Change Alert (LCA) . . . . . . . . . . . 291
Lane Keep Assist (LKA) . . . . . . . . . . . . 293 Lane Keep Assist Light . . . . . . . . . . . . . 107
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . 49
LATCH System
Replacing Parts after a Crash . . . . . 78
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . 72
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . 334
Light
Performance Shifting . . . . . . . . . . . . . 107
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Illumination Control . . . . . . . . . . . . . . 136
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Lights Airbag Readiness . . . . . . . . . . . . . . . . . 102
Antilock Brake System (ABS)
Warning . . . . . . . . . . . . . . . . . . . . . . . . . 106
Automatic Vehicle Hold . . . . . . . . . . 107
Brake System Warning . . . . . . . . . . . 105
Charging System . . . . . . . . . . . . . . . . . . 103
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 103
Cruise Control . . . . . . . . . . . . . . . . . . . . . 112
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Driver Mode Control . . . . . . . . . . . . . . 109
Electric Parking Brake . . . . . . . . . . . . 106

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