service schedule CADILLAC ESCALADE ESV 2005 2.G User Guide

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. Specic vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual (United States only).
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com
(United States) or My GM Canada within
www.gmcanada.com (Canada).
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Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who
have hearing difficulties or are speech impaired. Cadillac
has installed special telecommunication devices
called Text Telephone (TTY) in the Roadside
Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438 — daily, 24 hours.
Courtesy Transportation
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for new
vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required.
This will reduce your inconvenience during warranty
repairs.
Scheduling Service Appointments
When your vehicle requires warranty service, you should
contact your dealer and request an appointment. By
scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for the same
day repair.
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Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes
one-way or round trip shuttle service to a destination up
to 10 miles (16 km) from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires warranty repairs, reimbursement
of public transportation expenses may be available,
for up to a maximum of ve days. In addition, should you
arrange transportation through a friend or relative,
reimbursement for reasonable fuel expenses may be
available, up to a ve-day maximum. Claim amounts
should reect actual costs and be supported by original
receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for a warranty
repair. Reimbursement will be limited to a maximum
amount per day and must be supported by receipts. This
requires that you sign and complete a rental agreement
and meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage, credit
card, etc. You are responsible for fuel usage charges
and may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
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Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and specications for GM
transmissions, transaxles, and transfer cases.
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
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Light
Airbag Readiness........................................3-34
Anti-Lock Brake System Warning...................3-39
Brake System Warning.................................3-38
Charging System.........................................3-37
Cruise Control.............................................3-47
Highbeam On.............................................3-48
Low Fuel Warning.......................................3-49
Low Tire Pressure Warning Light...................3-40
Malfunction Indicator....................................3-43
Passenger Airbag Status Indicator..................3-35
Safety Belt Reminder...................................3-33
Security.....................................................3-47
Tow/Haul Mode...........................................3-48
Traction Off................................................3-40
Lighting
Entry/Exit...................................................3-17
Loading Your Vehicle.......................................4-44
Lockout Protection..........................................2-12
Locks
Delayed Locking........................................... 2-9
Door........................................................... 2-8
Lockout Protection.......................................2-12
Power Door.................................................. 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-12Loss of Control...............................................4-15
Low Fuel Warning Light...................................3-49
Luggage Carrier..............................................2-41
Lumbar
Power Controls............................................. 1-4
M
Maintenance Schedule
Additional Required Services........................... 6-7
At Each Fuel Fill.........................................6-10
At Least Once a Month................................6-11
At Least Once a Year..................................6-11
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-8
Maintenance Record....................................6-17
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-16
Owner Checks and Services.........................6-10
Recommended Fluids and Lubricants.............6-14
Scheduled Maintenance................................. 6-5
Using.......................................................... 6-3
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Light................................3-43
Memory Seat.................................................2-45
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Replacement Bulbs.........................................5-58
Reporting Safety Defects
Canadian Government..................................7-11
General Motors...........................................7-11
United States Government............................7-10
Restraint System Check
Checking the Restraint Systems....................1-85
Replacing Restraint System Parts
After a Crash..........................................1-86
Retained Accessory Power (RAP)......................2-19
Right Front Passenger Position, Safety Belts......1-40
Road Sensing Suspension................................. 4-8
Roadside
Service........................................................ 7-5
Rocking Your Vehicle to Get it Out....................4-42
Running the Engine While Parked.....................2-29
S
Safety Belt
Reminder Light............................................3-33
Safety Belts
Care of....................................................5-100
Center Passenger Position............................1-40
Driver Position............................................1-32
How to Wear Safety Belts Properly................1-32
Questions and Answers About Safety Belts.....1-31
Rear Safety Belt Comfort Guides for
Children and Small Adults.........................1-44Safety Belts (cont.)
Rear Seat Passengers.................................1-41
Right Front Passenger Position......................1-40
Safety Belt Extender....................................1-46
Safety Belt Use During Pregnancy.................1-39
Safety Belts Are for Everyone.......................1-26
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-5
Seats
50/50 Split Bench Seat.................................1-13
60/40 Split Bench Seat.................................1-10
Bench Seat................................................1-18
Bucket Seats, Rear......................................1-23
Head Restraints............................................ 1-7
Heated and Cooled Seats......................1-5, 1-10
Heated Seats............................................... 1-4
Heated Seats, Rear....................................... 1-9
Memory.....................................................2-45
Power Lumbar.............................................. 1-4
Power Seats................................................. 1-3
Rear Seat Operation...................................... 1-8
Reclining Seatbacks...................................... 1-6
Secondary Latch System.................................5-89
Securing a Child Restraint
Center Rear Seat Position............................1-65
Designed for the LATCH System...................1-63
Rear Outside Seat Position...........................1-63
Right Front Seat Position..............................1-67
Security Light.................................................3-47
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