tow CADILLAC ESCALADE EXT 2007 3.G Manual Online

Roadside Service Availability
Wherever you drive in the United States or
Canada, an advisor is available to assist you over
the phone. A dealer technician, if available, can
travel to your location within a 30 mile (50 km)
radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your
car towed to the nearest Cadillac dealership.
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Service Representative:
A description of the problem
Name, home address, home telephone
number
Location of your Cadillac and number you are
calling from
The model year, Vehicle Identication Number
(VIN), odometer reading, and date of deliveryWhile we hope you never have the occasion to
use our service, it is added security while traveling
for you and your family. Remember, we are
only a phone call away. In the United States or
Canada, customers call Roadside Service:
1-800-882-1112. Any customer who has access to
a (TTY) or a conventional teletypewriter can
communicate with Cadillac by dialing from the
United States or Canada1-888-889-2438— daily,
24 hours.
Cadillac and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole discretion,
the claims become excessive in frequency or type
of occurrence.
Roadside Service is not part of or included in the
coverage provided by the New Vehicle Limited
Warranty. Cadillac and General Motors of Canada
Limited reserve the right to make any changes
or discontinue the Roadside Service program
at any time without notication.
551

Towing and Road Service Exclusions
Specically excluded from Roadside Service
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial or Federal
law, and mounting, dismounting or changing
of snow tires, chains or other traction devices.
Courtesy Transportation
To enhance your ownership experience, we
and our participating dealers are proud to offer
Courtesy Transportation, a customer support
program for new vehicles.
For warranty repairs during the Bumper-to-Bumper
(United States) or Base Warranty Coverage
period (Canada), provided by the New Vehicle
Limited Warranty, interim transportation may
be available under the courtesy transportation
program. Several courtesy transportation options
are available when warranty repairs are required
to assist in reducing your inconvenience.Courtesy Transportation is not part of the new
Vehicle Limited Warranty and is available only at
participating dealers. A separate booklet entitled
“Warranty and Owner Assistance Information”
furnished with each new vehicle provides detailed
warranty coverage information.
Scheduling Service Appointments
When your vehicle requires warranty service,
you should contact your dealer and request an
appointment. By scheduling a service appointment
and advising your service consultant of your
transportation needs, your dealer can help
minimize your inconvenience.
If your vehicle cannot be scheduled into the
service department immediately, keep driving it
until it can be scheduled for service, unless,
of course, the problem is safety-related. If it is,
please call your dealership, let them know this,
and ask for instructions.
If the dealer requests that you simply drop the
vehicle off for service, you are urged to do so as
early in the work day as possible to allow for
the same day repair.
552

If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
Remove any valuables from your vehicle
before it is towed away. Make sure this
includes your insurance information and
registration if you keep these items in your
vehicle.
Gather the important information you will
need from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and
policy number, and a general description of
the damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If
they ask for a police report, phone or go to
the police department headquarters the
next day and you can get a copy of the report
for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not
be necessary. This is especially true if there
are no injuries and both vehicles are driveable.
Choose a reputable collision repair facility
for your vehicle. Whether you select a
GM dealer or a private collision repair facility
to x the damage, make sure you are
comfortable with them. Remember, you will
have to feel comfortable with their work
for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work
will be performed on your vehicle. If you have
a question, ask for an explanation. Reputable
shops welcome this opportunity.
559

Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined
repair facility of choice, take your vehicle there, or
have it towed there. Specify to the facility that
any required replacement collision parts be original
equipment parts, either new Genuine GM parts
or recycled original GM parts. Remember, recycled
parts will not be covered by your GM vehicle
warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy
limits, your insurance company may initially value
the repair using aftermarket parts. Discuss this
with your repair professional, and insist on
Genuine GM parts. Remember if your vehicle
is leased you may be obligated to have the vehicle
repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.If another party’s insurance company is paying
for the repairs, you are not obligated to accept
a repair valuation based on that insurance
company’s collision policy repair limits, as you
have no contractual limits with that company. In
such cases, you can have control of the repair
and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA),
in addition to notifying General Motors.
560

L
Labeling, Tire Sidewall................................. 455
Lamps
Battery Run-Down Protection................... 212
Dome....................................................... 212
Dome Lamp Override............................... 212
Exterior.................................................... 204
Exterior Cargo.......................................... 211
Fog .......................................................... 211
Reading................................................... 212
LATCH System
Child Restraints......................................... 51
License Plate Lamps................................... 452
Light
Airbag Readiness..................................... 229
Anti-Lock Brake System Warning............. 234
Brake System Warning............................. 232
Charging System..................................... 232
Cruise Control.......................................... 241
Fog Lamp................................................ 241
Highbeam On.......................................... 241
Lights On Reminder................................. 241
Malfunction Indicator................................ 236
Oil Pressure............................................. 240Light (cont.)
Passenger Airbag Status Indicator............ 230
Passenger Safety Belt Reminder.............. 228
Safety Belt Reminder............................... 228
Security................................................... 240
StabiliTrak
®Indicator................................ 235
Tire Pressure........................................... 236
Tow/Haul Mode........................................ 242
Lighting
Entry/Exit................................................. 212
Loading Your Vehicle................................... 372
Locking Differential...................................... 329
Lockout Protection....................................... 103
Locks
Delayed Locking...................................... 102
Door........................................................ 101
Lockout Protection................................... 103
Power Door............................................. 102
Programmable Automatic Door Locks....... 102
Rear Door Security Locks........................ 103
Loss of Control........................................... 338
Luggage Carrier.......................................... 166
Lumbar
Power Controls............................................ 9
572

Power (cont.)
Retained Accessory (RAP)....................... 125
Running Boards....................................... 114
Seat............................................................ 8
Steering Fluid.......................................... 431
Windows.................................................. 116
Pretensioners, Safety Belt............................. 38
Programmable Automatic Door Locks.......... 102
Q
Questions and Answers About
Safety Belts............................................... 22
R
Radios........................................................ 267
Care of Your CD and DVD Player............ 318
Care of Your CDs and DVDs................... 318
Navigation/Radio System, see Navigation
Manual................................................. 302
Radio with CD and DVD.......................... 270
Rear Seat Audio...................................... 313
Setting the Time...................................... 269
Theft-Deterrent......................................... 315
Understanding Reception......................... 317
Rainsense™ II Wipers................................. 199Reading Lamps........................................... 212
Rear Axle.................................................... 444
Rear Door Security Locks........................... 103
Rear Safety Belt Comfort Guides.................. 35
Rear Seat Armrest...................................... 168
Rear Seat Audio (RSA)............................... 313
Rear Seat Entertainment System................. 302
Rear Seat Operation..................................... 16
Rear Seat Passengers, Safety Belts.............. 32
Rearview Mirror, Automatic Dimming with
OnStar
®, Compass and Temperature
Display..................................................... 145
Reclining Seatbacks, Power.......................... 14
Recommended Fluids and Lubricants.......... 533
Recovery Hooks.......................................... 371
Recreational Vehicle Towing........................ 379
Remote Keyless Entry System...................... 92
Remote Keyless Entry System, Operation..... 93
Removing the Flat Tire and Installing the
Spare Tire................................................ 482
Removing the Spare Tire and Tools............ 478
Replacement Bulbs..................................... 452
Reporting Safety Defects
Canadian Government............................. 561
General Motors........................................ 561
United States Government....................... 560
575

T
Tachometer................................................. 227
Tailgate....................................................... 114
Taillamps
Turn Signal, Sidemarker, Stoplamps, and
Back-Up Lamps.................................... 450
Theft-Deterrent, Radio................................. 315
Theft-Deterrent Systems.............................. 117
Content Theft-Deterrent............................ 118
PASS-Key
®III+........................................ 120
PASS-Key®III+ Operation........................ 121
Throttle, Adjustable...................................... 128
Tilt Wheel.................................................... 195
Tire
Pressure Light.......................................... 236
Tires........................................................... 454
Aluminum or Chrome-Plated Wheels,
Cleaning............................................... 504
Buying New Tires..................................... 470
Chains..................................................... 476
Changing a Flat Tire................................ 477
Cleaning.................................................. 505
Different Size........................................... 472
High-Speed Operation.............................. 462Tires (cont.)
If a Tire Goes Flat................................... 476
Ination - Tire Pressure............................ 460
Inspection and Rotation............................ 467
Installing the Spare Tire........................... 482
Pressure Monitor System ......................... 462
Removing the Flat Tire............................. 482
Removing the Spare Tire and Tools......... 478
Secondary Latch System ......................... 489
Spare Tire................................................ 495
Storing a Flat or Spare Tire and Tools..... 492
Tire Sidewall Labeling.............................. 455
Tire Terminology and Denitions............... 457
Uniform Tire Quality Grading.................... 473
Wheel Alignment and Tire Balance........... 474
Wheel Replacement................................. 474
When It Is Time for New Tires................. 469
Top-Box Storage......................................... 186
Tow/Haul Mode........................................... 135
Tow/Haul Mode Light................................... 242
Towing
Recreational Vehicle................................. 379
Towing a Trailer....................................... 380
Your Vehicle............................................. 378
578