CADILLAC SRX 2011 2.G Owners Manual

Black plate (47,1)Cadillac SRX Owner Manual - 2011
Infotainment System 7-47
Tips and Troubleshooting Chart
ProblemRecommended Action
No power. The ignition might not be turned ON/RUN or
ACC/ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides or it
looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, I push Play but sometimes
the DVD starts where I left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times the DVD player
begins to play from the beginning of the DVD.

Black plate (48,1)Cadillac SRX Owner Manual - 2011
7-48 Infotainment System
Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
The auxiliary source is running but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode by pressing the AUX button on the remote
control.
Check the auxiliary input connections at both devices.
Sometimes the wireless headphone audio cuts out or
buzzes. Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers or by
using a cellular telephone in the vehicle.
Check that the headphones are on correctly using the
L (left) and R (right) on the headphones.
Check that the headphones are positioned properly with
the headband across the top of the head.
I lost the remote and/or the headphones. See your dealer for assistance.
The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD player by pressing the AUX button on the remote
control.

Black plate (49,1)Cadillac SRX Owner Manual - 2011
Infotainment System 7-49
DVD Display Error Messages
The DVD display error message
depends on which radio the vehicle
has. The video screen may display
one of the following:
Disc Load/Eject Error or
Mechanical Error:There are
disc load or eject problems.
Disc Format Error or Unknown
Format: The disc is inserted with
the disc label wrong side up, or the
disc is damaged.
Disc Region Error or Disc Error:
The disc is not from a correct
region.
No Disc Inserted: No disc is
present when the
YEJECT or
MEM/DVD/AUX button is pressed
on the radio.
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax,
or walkie talkies. It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Seatback
Console
Use only a clean cloth dampened
with clean water to clean the RSE
seatback console surface.
Cleaning the Video Screens
Use only a clean cloth dampened
with clean water. Use care when
touching or cleaning the screens
as damage could result.
Rear Seat Audio (RSA)
System
Vehicles with this feature allow
the rear seat passengers to listen
to and control any of the music
sources: radio, CDs, DVDs, or other
auxiliary sources. RSA can only
control music sources that the front
seat passengers are not listening to,
except on radios where dual control
is allowed.
RSA can function when the front
radio is off.
Xdisplays on the
infotainment system when RSA
is on.
Audio can be heard through
wired headphones (not included)
plugged into the jacks on the RSA.
If the vehicle has a Rear Seat
Entertainment system with wireless
headphones, audio can also be
heard on Channel 2 of the wireless
headphones.
To listen to a portable audio
device through the RSA, attach
the portable audio device to either
the front or rear auxiliary input,
if available. Turn the device on,
then choose the front auxiliary input
with the RSA SRCE button.

Black plate (50,1)Cadillac SRX Owner Manual - 2011
7-50 Infotainment System
P(Power):Press to turn the RSA
on or off.
Volume: Turn to increase or
decrease the volume of the wired
headphones. The left knob controls
the left headphones and the right
knob controls the right. Use the
volume control on headphones for
wireless headphones.
SRCE (Source): Press to select
between the radio, CD, and if these
features are available: DVD, front
or rear auxiliary, HDD, USB. The
front radio may override the rear
selection as required.© ¨(Seek): While listening to the
radio, press to go to the previous or
to the next station and stay there.
If the front seat passengers are
listening to the radio, this function
may be inactive on some radios.
Press and hold
©or¨until “Tune”
displays. Continue to press
©or¨to
tune to an individual station. Tune
stays active until
©or¨has not
been pressed for several seconds.
If the front seat passengers are
listening to the radio, this function
may be inactive on some radios. While listening to a disc, press
¨to
go to the next track or chapter on
the disc. Press
©to go back to the
start of the current track or chapter if
more than ten seconds have played.
If the front seat passengers are
listening to a disc, this function may
be inactive on some radios. Press
and hold
©or¨to fast reverse or
fast forward.
When a DVD video menu is being
displayed, press
©or¨to cursor up
or down on the menu. Hold
©or¨to
cursor left or right on the menu.
PROG (Program): Press to go to
the next preset radio station or
channel set on the main radio. If the
front seat passengers are listening
to the radio, this function may be
inactive on some radios.

Black plate (51,1)Cadillac SRX Owner Manual - 2011
Infotainment System 7-51
When a CD or DVD audio disc is
playing, press PROG to go to the
beginning of the disc or display disc
info. If the front seat passengers are
listening to a disc, this function may
be inactive on some radios.
When a disc is playing in the CD
or DVD changer, press and hold
PROG to select the next disc,
if multiple discs are loaded. If the
front seat passengers are listening
to a disc, this function may be
inactive on some radios.
The PROG button may be used to
access the menu of an MP3. Once
in the menu, use
©or¨to make
selections.
When a DVD video menu is
displayed, press PROG, or press
and hold PROG to perform the
menu function, ENTER.
Phone
Bluetooth (Overview)
Vehicles with a Bluetooth system
can use a Bluetooth capable cell
phone with a Hands Free Profile
to make and receive phone calls.
The infotainment system and voice
recognition are used to control
the system. The system can be
used while in ON/RUN or ACC/
ACCESSORY. The range of the
Bluetooth system can be up to
9.1 m (30 ft). Not all phones support
all functions and not all phones
work with the Bluetooth system.
See www.gm.com/bluetooth for
more information about compatible
phones.
Bluetooth Controls
Use the buttons located on the
infotainment system and the
steering wheel to operate the
Bluetooth system.
Steering Wheel Controls
b/g(Push To Talk): Press to
answer incoming calls, confirm
system information, and start voice
recognition.
$/c(End Call / Mute): Press to
end a call, reject a call, or to cancel
an operation.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Operation
on page 7‑7.
PHONE: Press to enter the Phone
main menu.

Black plate (52,1)Cadillac SRX Owner Manual - 2011
7-52 Infotainment System
Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
Noise:The system may not
recognize voice commands if there
is too much background noise.
When to Speak: A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers
and overrides the audio system. Use the VOL/
Oknob during a
call to change the volume level.
The adjusted volume level
remains in memory for later
calls. The system maintains a
minimum volume level.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
See Radio Frequency
Statement on page 13‑20 for
Federal Communications
Commission and Industry
Canada Standards information.
Bluetooth (Infotainment
Controls)
For information about how to
navigate the menu system using the
infotainment controls, see Operation
on page 7‑7.
Pairing
A Bluetooth‐enabled cell phone
must be paired to the Bluetooth
system first and then connected to
the vehicle before it can be used.
See the cell phone manufacturer
user guide for Bluetooth functions
before pairing the cell phone. If a
Bluetooth phone is not connected,
calls will be made using OnStar
®
Hands‐Free Calling, if available.
Refer to the OnStar Owner's Guide
for more information.
A Bluetooth phone with MP3
capability can not be connected to
the vehicle as a phone and an MP3
player at the same time.

Black plate (53,1)Cadillac SRX Owner Manual - 2011
Infotainment System 7-53
The pairing process can be started
by using the voice recognition
system or the controls on the
infotainment system.
Pairing Information:
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.The Bluetooth system links with
the first available paired cell
phone in the order the phone
was paired.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.Pairing should only need to be
completed once, unless changes
to the pairing information have
been made or the phone is
deleted.
To link to a different paired phone,
see “Linking to a Different Phone”
later in this section. Pairing a Phone
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Bluetooth.
4. Select Pair Device (Phone).
A four‐digit Personal
Identification Number (PIN)
appears on the display.
5. Start the pairing process on the cell phone that will be paired to
the vehicle. Reference the cell
phone manufacturers user guide
for information on this process.
Locate the device named “Your
Vehicle” in the list on the cell
phone and follow the instructions
on the cell phone to enter the
PIN provided by the system.
6. The system prompts for a name for the phone and confirms the
name provided. This name is
used to indicate which phone is
connected. 7. The system responds with
“<Phone name> has been
successfully paired” after the
pairing process is complete.
8. Repeat Steps 1 through 7 to pair additional phones.
Listing All Paired and Connected
Phones
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Bluetooth.
4. Select Device List.
Deleting a Paired Phone
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Bluetooth.
4. Select Device List.
5. Select the phone to delete and follow the on screen prompts.

Black plate (54,1)Cadillac SRX Owner Manual - 2011
7-54 Infotainment System
Linking to a Different Phone
To link to a different phone, the new
phone must be in the vehicle and
available to be connected to the
Bluetooth system before the
process is started.
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Bluetooth.
4. Select Device List.
5. Select the new phone to linkto and follow the on screen
prompts.
If delete is selected, the
highlighted phone will be
deleted.Making a Call Using
Phone Book
For cell phones that support the
phone book feature, the Bluetooth
system can use the contacts stored
on your cell phone to make calls.
See your cell phone's owner's guide
or contact your wireless provider to
find out if this feature is supported
by your phone.
When a cell phone supports the
phone book feature, the Phone
Book and Call Lists menus are
automatically available.
The Phone Book menu allows you
to access the phone book stored in
the cell phone to make a call.
The Call Lists menu allows you to
access the phone numbers from the
Incoming Calls, Outgoing Calls, and
Missed Calls menus on your cell
phone to make a call. Radio with CD
To make a call using the Phone
Book menu:
1. Press the PHONE button twice.
2. Select Phone Book.
3. You can search through the list
by selecting the letter group the
phone book entry begins with,
or press the SELECT button
to scroll through the entire
list of names/numbers in the
phone book.
4. Select the name or number you want to call.
To make a call using the Call
Lists menu:
1. Press the PHONE button twice.
2. Select Call Lists.
3. Select the Incoming Calls, Outgoing Calls, or Missed
Calls list.
4. Select the name or number you want to call.

Black plate (55,1)Cadillac SRX Owner Manual - 2011
Infotainment System 7-55
Radio with CD/DVD and MEM
1. Press the PHONE button.
2. Select Phone Book.
3. You can search through the listby selecting the letter group the
phone book entry begins with,
or press the SELECT button
to scroll through the entire list
of names/numbers in the
phone book.
4. Select the name or number you want to call.
To make a call using the Call
Lists menu:
1. Press the PHONE button.
2. Select Call Lists.
3. Select the Incoming Calls, Outgoing Calls, or Missed
Calls list.
4. Select the name or number you want to call.Making a Call
Radio with CD
1. Press the PHONE button twice.
2. Enter the character sequence.See “Entering a Character
Sequence” inOperation on
page 7‑7 for more information.
3. Select Call to start dialing the number.
Radio with CD/DVD and MEM
1. Press the PHONE button.
2. Select Enter number.
3. Enter the character sequence. See “Entering a Character
Sequence” inOperation on
page 7‑7 for more information.
4. Select Call to start dialing the number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle. Accepting a Call
Turn the MENU/SELECT knob to
“Answer”
and press the MENU/
SELECT knob to accept the call.
Declining a Call
Turn the MENU/SELECT knob to
“Decline” and press the MENU/
SELECT knob to decline the call.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call
Turn the MENU/SELECT knob to
“Answer” and press the MENU/
SELECT knob to accept the call.
Declining a Call
Turn the MENU/SELECT knob to
“Decline” and press the MENU/
SELECT knob to decline the call.

Black plate (56,1)Cadillac SRX Owner Manual - 2011
7-56 Infotainment System
Switching Between Calls
(Call Waiting Calls Only)
To switch between calls:
1. Turn or press theMENU/SELECT knob.
2. Select Switch Call from the menu.
Conference Calling
Conference calling and three‐way
calling must be supported on the
Bluetooth phone and enabled by the
wireless service carrier to work.
To start a conference while in a
current call:
1. Turn or press theMENU/SELECT knob.
2. Select Enter Number.
3. Enter the character sequence then select Call. See “Entering
a Character Sequence” in
Operation on page 7‑7 for
more information. 4. After the call has been
placed, turn or press the
MENU/SELECT knob and
choose Merge Calls.
5. To add more callers to the conference call, repeat steps 1
through 4. The number of callers
that can be added are limited by
your wireless service carrier.Ending a Call
Turn or press the MENU/SELECT
knob and select Hang Up.
Muting a Call
To Mute a Call
Turn or press the MENU/SELECT
knob and select Mute Call.
To Cancel Mute
Turn or press the MENU/SELECT
knob and select Mute Call.
Dual Tone Multi-Frequency
(DTMF) Tones
The in‐vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu‐driven
phone system.
1. Turn or press the MENU/
SELECT knob and select
Enter Number.
2. Enter the character sequence. See “Entering a Character
Sequence” inOperation on
page 7‑7 for more information.