service CHEVROLET EXPRESS CARGO VAN 2004 1.G User Guide

Theft-Deterrent Systems
Vehicle theft is a big business, especially in some cities.
Although your vehicle has a number of theft-deterrent
features, we know that nothing we put on it can make it
impossible to steal. However, there are ways you
can help.
Passlock®
Your vehicle is equipped with the Passlock®
theft-deterrent system.
Passlock
®is a passive theft-deterrent system. Passlock®
enables fuel if the ignition lock cylinder is turned with
a valid key. If a correct key is not used or the ignition
lock cylinder is tampered with, fuel is disabled.
During normal operation, the SECURITY light will go off
approximately ve seconds after the key is turned
to RUN.If the engine stalls and the SECURITY light ashes,
wait until the light stops ashing before trying to restart
the engine. Remember to release the key from
START as soon as the engine starts.
If the engine is running and the SECURITY light comes
on, you will be able to restart the engine if you turn
the engine off. However, your Passlock
®system is not
working properly and must be serviced by your
dealer. Your vehicle is not protected by Passlock
®at
this time. You may also want to check the fuse.
SeeFuses and Circuit Breakers on page 5-102. See
your dealer for service.
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Notice:If your key seems stuck in LOCK and you
can not turn it, be sure you are using the correct
key; if so, is it all the way in? Turn the key only with
your hand. Using a tool to force it could break the
key or the ignition switch. If none of these works,
then your vehicle needs service.
B (ACCESSORY):This position lets you use things like
the radio and the windshield wipers when the engine
is off.
Notice:Lengthy operation of features such as the
radio in the accessory ignition position may
drain the battery and prevent your vehicle from
starting. Do not operate your vehicle in the
accessory ignition position for a long period
of time.
C (RUN):This is the position for driving.
D (START):This position starts the engine.Retained Accessory Power (RAP)
Your vehicle is equipped with a Retained Accessory
Power (RAP) feature which will allow certain features of
your vehicle to continue to work up to 10 minutes
after the ignition key is turned to LOCK.
Your radio and power windows will work when the
ignition key is in RUN or ACCESSORY. Once the key is
turned from RUN to LOCK, these features will continue
to work for up to 10 minutes or until a door is opened.
Starting Your Engine
Move your shift lever to PARK (P) or NEUTRAL (N).
Your engine won’t start in any other position – that’s a
safety feature. To restart when you’re already moving,
use NEUTRAL (N) only.
Notice:Do not try to shift to PARK (P) if your
vehicle is moving. If you do, you could damage the
transmission. Shift to PARK (P) only when your
vehicle is stopped.
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Outside Heated Mirrors
Your outside mirrors can
be defrosted by pressing
the button located near the
fan control.
An indicator light in the button will light while the heated
outside mirrors are activated.
Your rear window defogger comes on while the heated
mirrors are on. If your vehicle has a rear window
defogger, see “Rear Window Defogger” inClimate
Control System on page 3-19.
OnStar®System
Your vehicle may be equipped with the OnStar®
System. OnStar®uses global positioning system (GPS)
satellite technology, wireless communications, and
call centers to provide you with a wide range of safety,
security, information and convenience services.
A complete OnStar
®user’s guide and the terms and
conditions of the OnStar®Subscription Service
Agreement are included in your vehicle’s glove box
literature. For more information, visit www.onstar.com,
contact OnStar
®at 1-888-4-ONSTAR (1-888-466-7827),
or press the blue OnStar®button to speak to an
OnStar®advisor 24 hours a day, 7 days a week.
A completed Subscription Service Agreement is required
prior to delivery of OnStar
®services and prepaid
calling minutes are also required for OnStar®Personal
Calling and OnStar®Virtual Advisor use. Terms and
conditions of the Subscription Service Agreement can be
found at www.onstar.com.
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OnStar®Services
One of the following plans is normally included for a
specic duration with each vehicle equipped with
OnStar
®. You can upgrade or extend your OnStar®
service plan to meet your needs.
Safe and Sound Plan

Automatic Notication of Air Bag Deployment
Emergency Services
Roadside Assistance
Stolen Vehicle Tracking
AccidentAssist
Remote Door Unlock/ Vehicle Alert
Remote Diagnostics
Online Concierge
Directions and Connections Plan

All Safe and Sound Plan services
Driving Directions
RideAssist
Information and Convenience Services
Luxury and Leisure Plan

All Directions and Connections Plan services
Personal Concierge
OnStar®Personal Calling
With OnStar®Personal Calling, you have a safer way to
stay connected while driving. It’s a hands-free wireless
phone that’s integrated into your vehicle. You can place
calls nationwide using voice-activated dialing with no
contracts and no additional roaming charges. To nd out
more about OnStar
®Personal Calling, refer to the
OnStar®user’s guide in your vehicle’s glove box, or call
OnStar®at 1-888-4-ONSTAR (1-888-466-7827).
OnStar®Virtual Advisor
With OnStar®Virtual Advisor you can listen to the news,
entertainment and informative topics, such as traffic
and weather reports. You are able to listen and reply to
your e-mail through your vehicle’s speakers. Customize
your information prole at MYONSTAR.COM.
Storage Areas
Your front storage compartment is at the center of the
instrument panel extension, by the oor. To open
the compartment, press down on the inside portion of
the handle. The compartment will open automatically.
Storage compartments may also be included on
the inside of each front door.
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If the air bag readiness light stays on after you start the
vehicle or comes on when you are driving, your air
bag system may not work properly. Have your vehicle
serviced right away.
{CAUTION:
If the air bag readiness light stays on after you
start your vehicle, it means the air bag system
may not be working properly. The air bags in
your vehicle may not inate in a crash, or they
could even inate without a crash. To help
avoid injury to yourself or others, have your
vehicle serviced right away if the air bag
readiness light stays on after you start your
vehicle.
The air bag readiness light should ash for a few
seconds when you turn the ignition key to RUN. If the
light doesn’t come on then, have it xed so it will
be ready to warn you if there is a problem.
Air Bag Off Light
If your vehicle is equipped with an air bag off switch,
when you turn the right front passenger’s air bag off, the
air bag off light will come on and stay on to remind
you that the air bag has been turned off. This light will
go off when you turn the air bag back on again. SeeAir
Bag Off Switch on page 1-77for more on this, including
important safety information.
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{CAUTION:
If the right front passenger’s air bag is turned
off for a person who isn’t in a risk group
identied by the national government, that
person won’t have the extra protection of an
air bag. In a crash, the air bag wouldn’t be able
to inate and help protect the person
sitting there.
Don’t turn off the passenger’s air bag unless
the person sitting there is in a risk group
identied by the national government. See″Air
Bag Off Switch″in the Index for more on this,
including important safety information.
{CAUTION:
If the air bag readiness light ever comes on
when you have turned off the air bag, it means
that something may be wrong with the air bag
system. The right front passenger’s air bag
could inate even though the switch is off. If
this ever happens, don’t let anyone whom the
national government has identied as a
member of a passenger air bag risk group sit
in the right front passenger’s position (for
example, don’t secure a rear-facing child
restraint in your vehicle) until you have your
vehicle serviced.
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You can only drive for a short time with the reading in
either warning zone. If you must drive, turn off all
unnecessary accessories.
Readings in either warning zone indicate a possible
problem in the electrical system. Have the vehicle
serviced as soon as possible.
Brake System Warning Light
With the ignition on, the brake system warning light will
come on when you set your parking brake. The light
will stay on if your parking brake doesn’t release fully.
If it stays on after your parking brake is fully released, it
means you have a brake problem.
Your vehicle’s hydraulic brake system is divided into two
parts. If one part isn’t working, the other part can still
work and stop you. For good braking, though, you need
both parts working well.
If the warning light comes on, there could be a brake
problem. Have your brake system inspected right away.This light should come on briey when you turn the
ignition key to RUN. If it doesn’t come on then, have it
xed so it will be ready to warn you if there’s a
problem.
If the light comes on while you are driving, pull off the
road and stop carefully. You may notice that the pedal is
harder to push. Or, the pedal may go closer to the
oor. It may take longer to stop. If the light is still on,
have the vehicle towed for service. SeeTowing
Your Vehicle on page 4-32. United States
Canada
3-31

{CAUTION:
Your brake system may not be working
properly if the brake system warning light is
on. Driving with the brake system warning light
on can lead to an accident. If the light is still
on after you have pulled off the road and
stopped carefully, have the vehicle towed for
service.
Anti-Lock Brake System Warning
Light
With the anti-lock brake
system, this light will come
on when you start your
engine and may stay on for
several seconds. That’s
normal.
If the light stays on, or comes on when you’re driving,
your vehicle needs service. If the regular brake
system warning light isn’t on, you still have brakes, but
you don’t have anti-lock brakes. If the regular brake
system warning light is also on, you don’t have anti-lock
brakes and there’s a problem with your regular
brakes. See “Brake System Warning Light” earlier in this
section.
The anti-lock brake system warning light should come
on briey when you turn the ignition key to RUN. If
the light doesn’t come on then, have it xed so it will be
ready to warn you if there is a problem.
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Stabilitrak®Not Ready Light
If your vehicle has the
Stabilitrak®system, this
light will come on according
to the description table for
the Stabilitrak
®system. For
more information, see
Stabilitrak
®System on
page 4-9.
You will hear three chimes if the light turns on and one
chime if the light turns off.
Stabilitrak®Indicator Light
If you have the Stabilitrak®
system, this light will be on
or ashing, according to the
description table for the
Stabilitrak
®system. For
more information, see
Stabilitrak
®System on
page 4-9.
You will hear three chimes if the light turns on and one
chime if the light turns off.
If this light remains on steady, your vehicle needs to be
taken in for service.
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Engine Coolant Temperature Gage
This gage shows the engine coolant temperature.
If the gage pointer moves into the red area your engine
is too hot!
It means that your engine coolant has overheated.
If you have been operating your vehicle under normal
operating conditions, you should pull off the road, stop
your vehicle, and turn off the engine as soon as possible.
SeeEngine Overheating on page 5-26.
Malfunction Indicator Lamp
Check Engine Light
Your vehicle is equipped
with a computer which
monitors operation of the
fuel, ignition, and emission
control systems.
This system is called OBD II (On-Board Diagnostics-
Second Generation) and is intended to assure that
emissions are at acceptable levels for the life of the
vehicle, helping to produce a cleaner environment.
The Check Engine light comes on to indicate that there is
a problem and service is required. Malfunctions often will
be indicated by the system before any problem is
apparent. This may prevent more serious damage to your
vehicle. This system is also designed to assist your
service technician in correctly diagnosing any
malfunction. United States
Canada
3-34