CHEVROLET IMPALA 2020 Infotainment System Manual

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
20 Audio Players
2. Press MEDIA on the centerstack until the connected
device is shown.
Use the following when playing an
active USB source:
r: Touch to play the current media
source.
j: Touch to pause playback of the
current media source.
g:
. Press to seek to the beginning of
the current or previous track.
. Press and hold to reverse
quickly through playback.
Release to return to playing
speed. Elapsed time displays.
d:
. Press to seek to the next track.
. Press and hold to advance
quickly through playback.
Release to return to playing
speed. Elapsed time displays. Shuffle :
Touch the shuffle icon to
play music in random order.
USB Menu
Touch the Menu icon to display the
USB menu. The following may be
available:
Shuffle : Touch to play the tracks
randomly. Touch again to stop
shuffle.
Tone : Touch + or –to adjust the
tone settings. See AM-FM Radio
0 10.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
the vehicle speed. See AM-FM
Radio 010.
Bose AudioPilot Noise
Compensation Technology (If
Equipped : This feature adjusts the
volume based on the noise in the
vehicle and speed. See AM-FM
Radio 010. USB Browse Menu
When a list of songs, albums,
artists, or other types of media
displays, the up and down arrows
and A-Z appear on the left side.
Select A-Z to view a display that will
show all letters of the alphabet and
select the letter to go to.
Touch anywhere between the top
and bottom menus or touch the
Browse option on the infotainment
display to view the Browse menu
and the following options are
displayed near the bottom of the
display:
Playlists:
1. Touch to view the playlists stored on the USB.
2. Touch a playlist to view the list of all songs in that playlist.
3. Touch a song from the list to begin playback.
Supported Playlist extensions are
m3u, pls, and wpl.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Audio Players 21
Artists:1. Touch to view the list of artists stored on the USB.
2. Touch an artist name to view a list of all albums by the artist.
3. To select a song, touch All Songs or touch an album and
then select a song from the list.
Albums: 1. Touch to view the albums on the USB.
2. Touch the album to view a list of all songs on the album.
3. Touch a song from the list to begin playback.
Songs: 1. Touch to display a list of all songs on the USB.
2. To begin playback, touch a song from the list. Genres:
1. Touch to view the genres on the USB.
2. Touch a genre to view a list of artists.
3. Touch an artist to view albums by that artist.
4. Touch an album to view songs on the album.
5. Touch a song to start playback.
Podcasts, Composers, Audiobooks,
and Folder View (if equipped) are
shown when the More option is
selected from near the bottom of the
display.
Podcasts: 1. Touch to view the podcasts on the USB.
2. Select a podcast.
3. Select an episode to start playback. Composers:
1. Touch to view the composers on the USB.
2. Touch Composers to view a list of albums by that composer.
3. Touch an album to view a list of songs.
4. Touch a song from the list to begin playback.
Folder View: 1. Touch to view the directories on the USB.
2. Touch a folder to view a list of all files.
3. Touch a file from the list to begin playback.
Audiobooks: 1. Touch to view the audiobooks stored on the USB.
2. Touch an audiobook to get a list of chapters.
3. Touch the chapter from the list to begin playback.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
22 Audio Players
When a list of songs, albums,
artists, or other types of media
display, a vertical keyboard appears
on one side of the list and a scroll
bar on the other side. When using
the vertical keyboard, touch the
beginning character of the desired
name to display the zoom bubble of
that character. Release the finger
from the infotainment display and
the zoom bubble disappears.
Touch the scroll bar to move the list
up and down.
File System and Naming
The songs, artists, albums, and
genres are taken from the file’s
song information and are only
displayed if present. The radiodisplays the file name as the track
name if the song information is not
available.
Supported Apple Devices
To view supported devices in USA,
see my.chevrolet.com\learned.
Loss of Audio
If a phone currently paired over
Bluetooth is plugged in with a USB
cable, the system will automatically
mute the phone audio. Playback
can be resumed by changing the
audio source from Bluetooth to USB
cable.
Source USB from the Media icon on
the infotainment display to resume
playback.
Other phones such as Android
phones may have a similar reaction.
Bluetooth Streaming Audio and
Voice Recognition
See
Bluetooth Audio 023 for
information using voice recognition
with Bluetooth streaming audio.
Make sure all devices have the
latest software downloaded.
Auxiliary Jack
This vehicle has an auxiliary input
jack. This is located in the center
console under the armrest. Possible
auxiliary audio sources include:
. Laptop computer
. Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Set up an
auxiliary device while the vehicle is
in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack. When a device
is connected, the system can play
audio from the device over the
vehicle speakers.
If an auxiliary device has already
been connected, but a different
source is currently active, press
MEDIA on the center stack or touch
the Media icon on the infotainment
display to scroll through audio
source menus, until the AUX Input
source appears.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Audio Players 23
Playing from the AUX Port
An auxiliary device is played
through the audio system and
controlled through the device itself.
AUX Menu
Press MENU on the center stack to
display the AUX Input menu and the
following may display:
Tone Settings :Touch to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
AM-FM Radio 010.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
the vehicle speed. See AM-FM
Radio 010.
Bose AudioPilot Noise
Compensation Technology (If
Equipped) : This feature adjusts
the volume based on the noise in
the vehicle and speed. See “Bose
AudioPilot” inAM-FM Radio 010.Bluetooth Audio
If equipped, music may be played
from a paired Bluetooth device. See
Bluetooth (Overview) 065 or
Bluetooth (Infotainment Controls)
0 66 or
Bluetooth (Voice Recognition) 070
for help pairing a device.
The music can be controlled by
either the infotainment controls or
the controls on the device.
Music can be launched by pressing
MEDIA on the center stack or go
into the audio application from the
Home Page or through the
applications tray. Touch the Media
icon until Bluetooth displays.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device.
2. Once paired, go into the audio application from the Home
Page or through the
applications tray. Touch the
Media icon until Bluetooth
displays. Bluetooth Audio Menu
Touch the Menu icon on the
infotainment display or MENU on
the center stack to display the
Bluetooth Audio menu. The
following may be available:
Tone Settings :
Touch + or–to
adjust the tone settings. See AM-FM
Radio 010.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
the vehicle speed. See AM-FM
Radio 010.
Bose AudioPilot Noise
Compensation Technology (If
Equipped) : This feature adjusts
the volume based on the noise in
the vehicle and speed. See AM-FM
Radio 010.
Touch the Back icon on the
infotainment display to go back to
the previous menu.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
24 Audio Players
Manage Bluetooth Devices :
Touch to go to the Bluetooth page to
add or delete devices.
When using the Bluetooth audio
source, the radio may not be able to
launch specific applications on your
device. Use the device to start audio
playback when it is safe to do so.
All devices launch audio differently.
When selecting Bluetooth audio as
a source, the radio may show as
paused on the display. Touch play
on the device or touch
rto begin
playback.
Some phones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will
check to see if any is available and
display it. For more information
about supported Bluetooth features,
see www.gm.com/bluetooth.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
OnStar System 25
OnStar System
4G LTE
If equipped with 4G LTE, up to
seven devices, such as
smartphones, tablets, and laptops,
can be connected to high-speed
Internet through the vehicle’s built-in
Wi-Fi hotspot.
Call 1-888-4ONSTAR
(1-888-466-7827) to connect to an
OnStar Advisor for assistance. See
www.onstar.com for vehicle
availability, details, and system
limitations. Service and connectivity
may vary by make, model, year,
carrier, availability, and conditions.
4G LTE service is available in select
markets. 4G LTE performance is
based on industry averages and
vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system
has OnStar controls in the
embedded OnStar app on the Home
Page. All OnStar functions that can
be performed with the buttons can
be done using the app. To open the
app, touch the OnStar icon on the
Home Page. Features vary by
region and model. Features are
subject to change. For more
information on this feature, see
my.chevrolet.com/learn.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
26 Navigation
Navigation
Using the Navigation
System
Touch the NAV icon on the Home
Page or the Nav icon on the
applications tray to access the
navigation application.
Touch the Menu icon from the map
view to access the Navigation
Menu. Features displayed in the
Navigation Menu can be selected to
adjust navigation preferences.
It is advised to set up preferences
before setting a destination. To set a
destination, seeDestination035. The icons on the infotainment
display will time out when not
interacting. Tap anywhere on the
display to reveal the controls, then
touch the desired control.
Additional navigation features are:
.
Cancel Route/Resume To
. Navigation Voice Preferences
. Current Location
. Traffic
. Map View
. Routing Preferences
. Display “Places of Interest”
Icons
. Personal Data Cancel Route/Resume To
.
While under route guidance, this
option displays Cancel Route.
Touch Cancel Route to cancel
route guidance. No further
prompts will be given. This
option then changes to
Resume To.
. Touch the Resume To option to
resume route guidance to the
last entered destination.
. The last location that the system
has provided guidance to can be
resumed by touching on this
option.
. If the route includes waypoints,
the entire route can be
suspended using the Cancel
Route option. When Resume To
is touched, all waypoints are
resumed for guidance.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Navigation 27
Navigation Voice Preferences
If equipped, touch the Navigation
Voice Preferences touch to adjust
the voice preferences:
.Voice Prompts On-Off
. Voice Volume
. Prompts During Phone Calls
On-Off
Voice Prompts
Touch the Voice Prompts option to
toggle voice prompts On and Off.
Voice Volume
Adjust the loudness of the audio
feedback by touching –or +. If a
maneuver prompt is being played, and the main volume is adjusted,
the prompt volume will update and
be saved.
Prompts During Phone Calls
When enabled, the system plays a
shorter prompt while on a phone
call. This setting can be configured
as to whether a prompt would be
heard during a phone conversation.
When this setting is Off, only the
short alert tone is played when
approaching the maneuver.
Voice Prompts Mute Icon
Touch the Mute icon on the left side
of the map while in map view to turn
voice prompts On or Off.
Current Location
Touch the Current Location feature
to display a Current Location list.
The following information is
displayed on the Current Location
options:
.
Nearest Address
. Lat/Long
. Nearest Hospital
. Nearest Police
. Nearest Fuel
. Nearest Roadside Assistance
Touch on any of the options to
display the Destination Details view
for the selected location to begin
guidance.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
28 Navigation
Touch Nearest Address and then
the Save option to store the current
location to the Address Book.
Traffic (If Equipped)
Touch to browse the traffic in the
area as well as adjust the traffic
settings. Where traffic information is
available, it is displayed on the map.
Where live traffic flow data is
available, it is displayed as a solid
line adjacent to the road. The road
is displayed in colors to show the
flow rate as:
.Black –Stopped or Closed
. Red –Poor
. Yellow –Slow
. Green –NormalThere are several options on the
Traffic menu:
.
Show Nearby Traffic Incidents
. Show Flow On Map On/Off
. Show Icons On Map On/Off
. Traffic Routing Preferences
. Traffic Types
1. Touch Show Nearby Traffic
Incidents to access the Traffic
List menu. This menu displays
the incident symbol and
highway name, along with the
distance and heading to the
incident. 2. Touch on the incident to display
additional details about the
incident as well as an option to
avoid that particular incident if
it is along the current route.
Traffic Routing Preferences
The system can be configured as to
how it reacts when receiving traffic
information. Touch Traffic Routing
Preferences to access the Traffic
Routing menu.
When this setting is Off, the system
will never take traffic conditions into
account when creating routes. In
addition, the two options below are
grayed out. If one of the grayed-out
options is touched, it automatically

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Navigation 29
turns the traffic avoidance feature
On and performs the desired
selection.
The two options, Ask Me Before
Avoiding and Automatically Avoid
Traffic will adjust the system as
follows:
.If the Automatically Avoid Traffic
list item is touched, the system
will automatically adjust the
route based on traffic without
notifying the driver.
. If the Ask Me Before Avoiding
list item is touched, the system
will always use Alerts to show
when there is an incident and
allow it to be avoided by
touching Avoid.
If the Traffic list item is touched from
the Map Menu and Traffic is not
available because the SiriusXM
subscription is not valid, a pop-up
will display with information on how
to reactivate the subscription along
with the SiriusXM radio ID. Traffic Types
Touch to access the Traffic
Types menu.
The system can be configured to
filter out certain types of traffic
events. If a particular type has been
turned off, the system does not
display it on the map, and does not
alert the driver.
Map View
Touch to select the desired
map view.
A checkmark appears to indicate a
view has been selected.
3D View :
The 3D View is a
Heading Up view but it includes
perspective. Map items will appear
larger as the vehicle comes closer.
Heading Up View : The Heading
Up View keeps the vehicle's current
heading at the top of the view. The
vehicle icon always faces the top of
the view as the map rotates.
North Up View : The North Up
View keeps north at the top of the
view. The vehicle icon is placed in
the center of the view and rotates to
indicate the heading for the vehicle.
Audio Information : Touch to turn
the audio information view on or off
from the main map view.