CHEVROLET IMPALA 2020 Infotainment System Manual

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
90 Trademarks and License Agreements
you may make one backup copy of
the Software as part of the Product
software. QSSC and its licensors
reserve all license+C31 rights not
expressly granted herein, and retain
all right, title and interest in and to
all copies of the Software, including
all intellectual property rights
therein. Unless required by
applicable law you may not
reproduce, distribute or transfer,
or de-compile, disassemble or
otherwise attempt to unbundle,
reverse engineer, modify or create
derivative works of, the Software.
You agree: (1) not to remove, cover
or alter any proprietary notices,
labels or marks in or on the
Software, and to ensure that all
copies bear any notice contained on
the original; and (2) not to export the
Product or the Software in
contravention of applicable export
control laws.
EXCEPT TO THE EXTENT
OTHERWISE REQUIRED BY
APPLICABLE LAW, QSSC AND ITS
LICENSORS PROVIDE THE
SOFTWARE ON AN "AS IS" BASIS,
WITHOUT WARRANTIES ORCONDITIONS OF ANY KIND,
EITHER EXPRESS OR IMPLIED
INCLUDING, WITHOUT
LIMITATION, ANY WARRANTIES
OR CONDITIONS OF TITLE,
NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.
ANY WARRANTIES OR OTHER
PROVISIONS OFFERED BY THE
MANUFACTURER OR ITS
DISTRIBUTOR(S) THAT DIFFER
FROM THIS LICENSE ARE
OFFERED BY THE
MANUFACTURER OR ITS
DISTRIBUTOR(S) ALONE AND
NOT BY QSSC, ITS AFFILIATES
OR THEIR LICENSORS. YOU
ASSUME ANY RISKS
ASSOCIATED WITH YOUR USE
OF THE SOFTWARE UNDER THIS
LICENSE.
EXCEPT TO THE EXTENT
OTHERWISE REQUIRED BY
APPLICABLE LAW (SUCH AS IN
THE CASE OF DELIBERATE OR
GROSSLY NEGLIGENT ACTS), IN
NO EVENT SHALL QSSC, ITS
AFFILIATES OR THEIR
LICENSORS BE LIABLE TO YOUUNDER ANY LEGAL THEORY,
WHETHER IN TORT (INCLUDING
NEGLIGENCE), CONTRACT OR
OTHERWISE, FOR DAMAGES,
INCLUDING ANY DIRECT,
INDIRECT, SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES
OF ANY CHARACTER ARISING AS
A RESULT OF THIS LICENSE OR
OUT OF THE USE OR INABILITY
TO USE THE PRODUCT
(INCLUDING BUT NOT LIMITED
TO DAMAGES FOR LOSS OF
GOODWILL, WORK STOPPAGE,
PRODUCT FAILURE OR
MALFUNCTION, OR ANY AND ALL
OTHER COMMERCIAL DAMAGES
OR LOSSES), EVEN IF QSSC, ITS
AFFILIATES OR THEIR
LICENSORS HAVE BEEN
ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES.
WMA
This product is protected by certain
intellectual property rights of
Microsoft. Use or distribution of
such technology outside of this
product is prohibited without a
license from Microsoft.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Trademarks and License Agreements 91
For more information on the
Software, including any open source
software license terms (and
available source code) as well as
copyright attributions applicable to
the Runtime Configuration indicated
above, please contact the
Manufacturer or contact QSSC at
175 Terence Matthews Crescent,
Kanata, Ontario, Canada K2M 1W8
([email protected]).
Linotype
Helvetica is a trademark of Linotype
Corp. registered in the U.S. Patent
and Trademark Office and may be
registered in certain other
jurisdictions in the name of Linotype
Corp. or its licensee
Linotype GmbH.
Usage in text form of each of the
Licensed Trademarks is:
The trademark attribution
requirements for the Licensed
Trademarks may be viewed at http://
www.linotype.com/2061-19414/
trademarks.html.END USER NOTICE
The marks of companies displayed
by this product to indicate business
locations are the marks of their
respective owners. The use of such
marks in this product does not imply
any sponsorship, approval,
or endorsement by such companies
of this product.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
92 Index
Index4
4G LTE . . . . . . . . . . . . . . . . . . . . . . . . . . 25
A
Accepting or Declining a Call . . . . 68
AgreementsTrademarks and License . . . . . . . . 81
AM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
AM-FM Categories . . . . . . . . . . . . . . 12
AM-FM Radio . . . . . . . . . . . . . . . . . . . . 10
Antenna Multi-band. . . . . . . . . . . . . . . . . . . . . . . 15
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . . 72
Applications Tray . . . . . . . . . . . . . . . . . 8
Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . 23
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Audio System . . . . . . . . . . . . . . . . . . . . 65
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . 22
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . . 16
B
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . 75
Overview . . . . . . . . 65, 66, 70
Bluetooth Audio . . . . . . . . . . . . . . . . . 23
Bluetooth Controls . . . . . . . . . . . . . . . 65
C
Call Waiting . . . . . . . . . . . . . . . . . . . . . . 68
Canceling Voice Recognition . . . . 58
CD Player . . . . . . . . . . . . . . . . . . . . . . . 16
Character Handwriting Recognition . . . . . . . . . . . . . . . . . . . . 37
Cleaning High Gloss Surfaces and Vehicle Information and
Radio Displays . . . . . . . . . . . . . . . . . . 9
Clearing the System . . . . . . . . . . . . . 71
Controls Steering Wheel. . . . . . . . . . . . . . . . . . . 6
Coverage Explanations . . . . . . . . . . 56
D
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . 56
Destination . . . . . . . . . . . . . . . . . . . . . . 35
Detailed Areas . . . . . . . . . . . . . . . . . . . 34
Display . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Driver Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

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Index 93
Dual Tone Multi-Frequency(DTMF) Tones . . . . . . . . . . . . . . . . . . 69
E
Ending a Call . . . . . . . . . . . . . . . . . . . . 69
English and Metric UnitConversion . . . . . . . . . . . . . . . . . . . . . 77
Error Messages . . . . . . . . . . . . . . . . . 18
F
Finding a Station . . . . . . . . . . . . . . . . 11
FM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
G
Global Positioning System (GPS) . . . . . . . . . . . . . . . . . . 54
Guidance Problems with the Route . . . . . . . . 55
H
HD Radio Technology . . . . . . . . . . . 13
Helpful Hints for Speaking
Commands . . . . . . . . . . . . . . . . . . . . . 58
Home Page Features . . . . . . . . . . . . . 7
I
If the System Needs Service . . . . . 55
Infotainment Display Features . . . . 8
Infotainment Gestures . . . . . . . . . . . . 8
Infotainment System . . . . . . . . . . . . . . 4 Infotainment System Settings . . . . 10
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack
Auxiliary. . . . . . . . . . . . . . . . . . . . . . . . . 22
L
Language . . . . . . . . . . . . . . . . . . . . . . . . 74
Loading and Ejecting Discs . . . . . . 16
M
Making a Call . . . . . . . . . . . . . . . . . . . . 70
Making a Call Using Contactsand Recent Calls . . . . . . . . . . . . . . . 67
Making a Call Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . 68
Map Adjustments . . . . . . . . . . . . . . . . 32
Map Data Updates . . . . . . . . . . . . . . . 56
Map End User License
Agreement . . . . . . . . . . . . . . . . . . . . . 86
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Media Avoiding Untrusted Devices . . . . . 16
Messaging Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Mixed-Audio Favorites . . . . . . . . . . . 12
Mobile Device Usage . . . . . . . . . . . . 15
Multi-band Antenna . . . . . . . . . . . . . . 15
N
NAV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Navigation Destination. . . . . . . . . . . . . . . . . . . . . . 35
Using the System . . . . . . . . . . . . . . . 26
Navigation Symbols . . . . . . . . . . . . . 34
O
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
OnStar System . . . . . . . . . . . . . . 25, 53
Over-the-Air Software Updates . . . . . . . . . . . . . . . . . . . . . 9, 76
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 2
P
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Apple CarPlay andAndroid Auto. . . . . . . . . . . . . . . . . . . 72
Bluetooth . . . . . . . . 65, 66, 70
Playing an Audio CD . . . . . . . . . . . . 16
Playing an MP3 CD . . . . . . . . . . . . . . 18
Playing from a USB . . . . . . . . . . . . . . 19
Playing the Radio . . . . . . . . . . . . . . . . 10
Port
USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
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94 Index
Problems with RouteGuidance . . . . . . . . . . . . . . . . . . . . . . 55
Projection . . . . . . . . . . . . . . . . . . . . . . . . . 7
R
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 HD Radio Technology . . . . . . . . . . . 13
Radio Data System (RDS) . . . . . . . 14
Radio Reception . . . . . . . . . . . . . . . . . 15
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . . 10
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . 14
Rear Camera . . . . . . . . . . . . . . . . . . . . 76
Recognition Voice. . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Return to Factory Settings . . . . . . . 76
S
Satellite Radio . . . . . . . . . . . . . . . . . . . 14
Schedule I: Gracenote EULA . . . . 83
Scroll Features . . . . . . . . . . . . . . . . . . 33
Servicing System . . . . . . . . . . . . . . . . 55
Settings . . . . . . . . . . . . . . . . . . . . . . 74, 7
SiriusXM Menu . . . . . . . . . . . . . . . . . . 14
SiriusXM NavTraffic . . . . . . . . . . . . . 52
SiriusXM Satellite Radio Service . . . . . . . . . . . . . . . . . . . . . 14, 15
SiriusXM Travel Link Fuel Pricing . . . . . . . . . . . . . . . . . . . . . . . . . 53 SiriusXM Travel Link Movie
Listings . . . . . . . . . . . . . . . . . . . . . . . . 53
SiriusXM Travel Link Weather . . . 49
Software Updates . . . . . . . . . . . . . . . . 9
Steering Wheel Controls . . . . . . . . . . 6
Storing Media Favorites . . . . . . . . . 17
Storing Presets . . . . . . . . . . . . . . . . . . 12
Switching to Handset or Handsfree Mode . . . . . . . . . . . . . . . 67
Symbols Navigation. . . . . . . . . . . . . . . . . . . . . . . 34
System Global Positioning. . . . . . . . . . . . . . . 54
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . 53
T
Teen Driver . . . . . . . . . . . . . . . . . . . . . . 77
Text Menu . . . . . . . . . . . . . . . . . . . . . . . 71
Text Messaging . . . . . . . . . . . . . . . . . . 71
Text Settings . . . . . . . . . . . . . . . . . . . . . 72
The OnStar App . . . . . . . . . . . . . . . . . 25
Three-Way Calling . . . . . . . . . . . . . . . 69
Time and Date . . . . . . . . . . . . . . . . . . . 74
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . . . 81
Turn List . . . . . . . . . . . . . . . . . . . . . . . . . 47
U
Updates
Map Data . . . . . . . . . . . . . . . . . . . . . . . 56
Software . . . . . . . . . . . . . . . . . . . . . . . . . 9
USB Port . . . . . . . . . . . . . . . . . . . . . . . . 19
Using Bluetooth Voice
Recognition . . . . . . . . . . . . . . . . . . . . 70
Using the Navigation System . . . . 26
Using the System . . . . . . . . . . . . . . . . . 7
Using Voice Recognition . . . . . . . . . 57
Using Voice Recognition for List Options . . . . . . . . . . . . . . . . . . . . 59
V
Valet Mode . . . . . . . . . . . . . . . . . . . . . . 74
Vehicle Positioning . . . . . . . . . . . . . . 54
Vehicle Settings . . . . . . . . . . . . . . . . . 75
Viewing a Text Message . . . . . . . . . 71
Viewing Sender Information . . . . . 71
Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Voice Mail . . . . . . . . . . . . . . . . . . . . . . . 69
Voice Pass-Thru . . . . . . . . . . . . . . . . . 63
Voice Recognition . . . . . . . . . . . . . . . 57
Voice Recognition for AudioMyMedia . . . . . . . . . . . . . . . . . . . . . . . 61
Voice Recognition for Navigation . . . . . . . . . . . . . . . . . . . . . 62

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
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Index 95
Voice Recognition for OnStar(If Equipped) . . . . . . . . . . . . . . . . . . . 64
Voice Recognition for the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Voice Recognition for the Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Voice Recognition for Weather
(If Equipped) . . . . . . . . . . . . . . . . . . . 64
W
Weather . . . . . . . . . . . . . . . . . . . . . . . . . . 7

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