CHEVROLET LOW CAB FORWARD 2020 Owner's Manual

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
310 Vehicle Care
The application of wax to rubber
component surfaces can result in
permanent whitening.
Wax must not be applied to the
windshield. Failure to observe this
precaution can result in irregular
reflection of light, impairing
your view.
Protecting Exterior Bright Metal
Parts
Bright metal parts should be
cleaned regularly to keep their
luster. Washing with water is all that
is usually needed.
Use special care with aluminum
trim. To avoid damaging protective
trim, never use auto or chrome
polish, steam or caustic soap to
clean aluminum. A coating of wax,
rubbed to a high polish, is
recommended for all bright metal
parts.
Weatherstrip Lubrication
All weatherstrips should be
periodically lubricated (minimum of
every 6 months) with a weatherstrip
lubricant. A thin film of weatherstriplubricant should be applied using a
clean cloth. Weatherstrip lubricant
application will lengthen
weatherstrip life, help sealing, and
assist in eliminating squeaks.
Windshield Care
Wax must not be applied to the
windshield. A layer of wax can
impair your view in rainy weather
and can also lead to rough
movements of the windshield wiper.
If engine oil or grease comes into
contact with the windshield, staining
or discoloration may result. It must
be immediately cleaned away.
If not fully cleaned by the windshield
wipers, the windshield should be
cleaned using glass cleaner. If your
windshield is not clear after using
the windshield washer, or if the
wiper blade chatters when running,
wax or other material may be on the
blade or windshield.
The windshield wipers on your truck
can be pulled out from the
windshield to provide easier access
for cleaning.
Clean the outside of the windshield
with a non-abrasive cleaner. Your
windshield is clean if beads do not
form when rinsing with water. Clean
the blade by wiping with a cloth
soaked in a solution of one-half
water and one-half methanol
alcohol. Then rinse the blade with
water.
The windshield wiper arms may be
swung out, away from the glass, to
provide easy access for cleaning.
Do not hang on to the roof marker
lights while cleaning the windshield
or damage may occur (resulting in
possible water leakage).
External Diesel Engine
Cleaning
The engine does not need periodic
cleaning, nor is it recommended.
If you insist on cleaning the engine,
clean it only when it is cold, never
when it is warm or hot, and never
when the engine is running.
Spraying or pouring water or other
fluids on your engine when it is
warm or hot, or when it is running,

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
Vehicle Care 311
can cause serious damage to the
engine and its components,
particularly the fuel supply pump.
Handling the Radiator and
Charge Air Cooler
Cleaning the Radiator Core and
Charge Air Cooler Core
Cooling efficiency is compromised
when there is dirt or dust plugging
air passages in the radiator core
and charge air cooler core (diesel).This can also cause corrosion of
these cores. Wash the radiator core
with tap water every 24 months.
Make sure to turn the engine off and
remove the key from the engine
control switch before cleaning
cores.
The engine, exhaust pipe, and
radiator will be hot immediately after
the vehicle is driven. Be careful
around these parts to prevent burns.
Clean the engine when it is cold.
Do not clean the radiator, charge air
cooler (diesel) and their surrounding
areas using water that is supplied
under high pressure. Doing so may
cause damage.

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
312 Vehicle Care
When cleaning the radiator core (1)
and charge air cooler core (2) , do
not crush or damage the fins (3).
The fins are very fragile so be
careful not to bend them out of
shape. If they become deformed,
their cooling efficiency will be
impaired. Before cleaning, take
steps to ensure that no water will
splash onto the surrounding
electrical components and wires.
If stubborn dirt still remains even
after the radiator core and charge
air cooler core (diesel) have been
cleaned, have the vehicle inspected
and serviced.
Corrosion Protection
Your vehicle has been designed and
built to resist corrosion. Special
materials and protective finishes
were used on most parts of your
vehicle when it was built to help
maintain good appearance,
strength, and reliable operation.
However, some parts which
normally are not visible (such as
those under the vehicle and under
the hood) are such that surface rust
will not affect their reliability. So
corrosion protection is not needed
or used on these parts.
Sheet Metal Damage
If your vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to the parts repaired or
replaced so that corrosion protection
is restored. (Also see "Finish
Damage" which follows.)Foreign Material Deposits
Calcium chloride and other salts,
ice-melting agents, road oil and tar,
tree sap, bird droppings, chemicals
from industrial chimneys and other
foreign matter may damage vehicle
finishes if left on painted surfaces.
Prompt washing may not completely
remove all of these deposits. Other
cleaners may be needed. When
using chemical cleaners, be sure
they are safe for use on painted
surfaces.
Finish Damage
Any stone chips, fractures or deep
scratches in the finish should be
repaired promptly. Bare metal will
corrode quickly and may develop
into major repair expense. Minor
chips and scratches can be repaired
with touch up materials available
from your authorized dealer or other
service outlets. Larger areas of
finish damage can be corrected in
your dealer's body and paint shop.

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
Vehicle Care 313
Underbody Maintenance
Corrosive materials used for ice and
snow removal, and dust control can
collect on the underbody. If these
materials are not removed,
accelerated corrosion (rust) can
occur on underbody parts such as
fuel lines, frames, floor pan and
exhaust system even though they
have been provided with corrosion
protection.
At least every spring, flush these
materials from the underbody with
plain water. Take care to clean well
any areas where mud and other
debris can collect. Sediment packed
in closed areas of the frame should
be loosened before being flushed.
If desired, your authorized dealer
can do this for you.
Interior Care
General
Remove dust and dirt from the
interior of the cab using an
automotive cleaner or vacuumcleaner, and gently wipe surfaces
clean using a cloth wet with warm or
cold water.
{Warning
Water should never be sprayed
directly into the interior of the cab
when cleaning. Failure to observe
this precaution can lead to vehicle
malfunction and possibly to fire if
water should enter the audio
system or other electrical
components located underneath
the floor carpet.
Petroleum ether, gasoline and
other organic solvents should not
be used to clean safety belts. In
addition, safety belt webbing
should be neither bleached nor
redyed. Failure to observe these
precautions can lead to the
performance or strength of the
safety belts being impaired. In the
case of a collision, therefore, the
safety belts could be insufficiently
effective, and serious
(Continued)
Warning (Continued)
life-threatening injuries could
result. When cleaning, use warm
water in which a small amount of
neutral detergent has been
dissolved to gently wipe the
safety belts.
Follow the manufacturer's advice
whenever cleaning agents or
other chemicals are used, inside
or outside the vehicle. Some
cleaners may be poisonous or
flammable, and improper use may
cause personal injury or damage.
When cleaning the inside or
outside of the vehicle, do not use
volatile cleaning solvents, such as
acetone, lacquer thinners, enamel
reducers, nail polish removers; or
such cleaning materials as
laundry soaps, bleaches or
reducing agents, except as noted
in the following fabric cleaning
advice on stain removal. Never(Continued)

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
314 Vehicle Care
Warning (Continued)
use carbon tetrachloride,
gasoline, benzene or naphtha for
any cleaning purpose.
Open all vehicle doors for
ventilation when ANY cleaning
agents or other chemicals are
used in the interior. Overexposure
to some vapors may result in a
health problem that is more likely
to occur in small, unventilated
spaces.
You and others could be seriously
injured.
The interior of the vehicle must
never be cleaned using acidic or
alkaline solvents, or petroleum
ether, gasoline, and other organic
solvents. Failure to observe this
precaution can result in
discoloration and staining. It should
be noted that certain types of
cleaning products contain these
compounds. Be sure to read
cleaning product labels carefully. Air fresheners (liquid, solid, gel,
or plate types) must not come into
direct contact with, or spill onto,
interior components such as the air
conditioning or audio system.
Compounds contained in these
products can cause discoloration,
staining, or peeling of paint.
Glass cleaners that contain these
compounds must not be used to
clean the inside of the windshield or
window glass. To clean the glass,
wipe it using a cloth wet with warm
or cold water.
To avoid possible permanent
discoloration of light colored seats,
Do not let materials with non-fast
colors come into contact with seat
trim materials until these materials
are totally dry. This includes certain
types of casual clothing, such as
colored denims, corduroys, leathers,
and suedes, as well as decorative
paper.
With the use of modern trim
materials, it is very important that
you use proper cleaning techniques
and cleaners. Failing to do this on
the first cleaning may result in waterspots, spot rings, or setting of stains
or soilage
—all of which are more
difficult to remove in a second
cleaning.
Dust and loose dirt that collect on
interior fabric should be removed
often with a vacuum cleaner or soft
bristle brush. Wipe vinyl or leather
trim regularly with a clean, damp
cloth. Normal trim soils, spots,
or stains can be cleaned with these
cleaners.
Remember these basic steps before
cleaning:
. Remove stains as quickly as
possible before they set.
. Use a clean cloth or sponge,
and change to a clean area
often. A soft brush maybe used
if stains persist.
. Use solvent-type cleaners only
in a well ventilated area: also, do
not saturate the stained area.
. If a ring forms after spot
cleaning, clean the entire area
immediately.

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
Vehicle Care 315
.Follow specific instructions on
cleaner labels.
General Cleaning of Soiled or
Water Spotted Fabric Type
Trim with Foam Type Cleaner
Vacuum the area thoroughly to
remove any loose dirt.
Always clean a whole trim panel or
section. Mask surrounding trim
along stitch or welt lines.
Use suds on a clean sponge. Do
not brush wet suede. Do not
saturate the material or rub it
harshly. Immediately after cleaning,
remove suds with a sponge and
rinse with a clean wet sponge. Wipe
off remaining residue with a slightly
damp absorbent towel or cloth.
Immediately after wiping, force-dry
the fabric with an air hose. A heat
dryer or heat lamp may be used.
Use caution with a heat dryer or
lamp to help prevent damage.
When trim materials with a sheen or
luster finish are dry, wipe the fabric
lightly with a soft, dry, clean cloth to
restore its sheen or luster. For suede, raise nap with a dry scrub
brush and vacuum to remove any
final traces of residue.
Spot Cleaning Fabric Type
Trim with Solvent Type Cleaner
Before trying to remove a spot or
stain from fabric, try to find out the
type and age of the spot or stain.
Some spots or stains can be
removed with water or a mild soap
solution. Spots or stains should
always be removed as soon as
possible.
Some types of stains or soilage,
such as lipstick, inks, and grease,
are very difficult (sometimes
impossible) to remove completely.
When cleaning this type of stain or
soilage, be sure not to enlarge the
soiled area.
.
Gently scrape excess stain from
the trim material with a clean,
dull knife or scraper. Use very
little cleaner, light pressure, and
clean cloths, preferably
cheesecloth. Cleaning should
start at the outside of the stain feathering towards the center.
Keep changing to a clean
section of cloth.
. When you clean a stain from
fabric, immediately dry the area
with an air hose, heat dryer,
or heat lamp to help prevent a
cleaning ring. Use caution with
heat dryer or lamp to help
prevent fabric damage.
. If a ring forms, immediately
repeat the cleaning operation
over a slightly larger area with
emphasis on feathering towards
its center. If a ring still remains,
mask off surrounding trim
sections and clean the entire
soiled area with a foam type
cleaner.
See “Removal of Specific
Stains.”
Removal of Specific Stains
Greasy or Oily Stains –Includes
grease, oil, butter, margarine, shoe
polish, coffee with cream, chewing
gum, cosmetic creams, vegetable
oils, wax crayon, tar, and asphalts.

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
316 Vehicle Care
.Carefully scrape off excess
stain; then use solvent type
cleaner.
. Shoe polish, wax crayons, tar,
and asphalts will stain if left on
trim; they should be removed as
soon as possible. Use care as
cleaner will dissolve them and
may cause them to bleed.
Non-Greasy Stains –Includes
catsup, coffee (black), egg, fruit,
fruit juice, milk, soft drinks, wine,
vomit, and blood.
. Carefully scrape off excess
stain; then sponge the stain with
cool water.
. If a stain remains, use
Multi-Purpose Powdered
Cleaner (Foam type) as
previously described.
. If an odor lingers after cleaning
vomit or urine, treat the area
with a water-baking soda
solution: 5 milliliters (1 teaspoon)
of baking soda to 250 milliliters
(1 cup) of lukewarm water. .
Finally, if needed, clean lightly
with Fabric Cleaner
(Solvent type).
Combination Stains –Includes
candy, ice cream, mayonnaise, chili
sauce, and unknown stains.
. Carefully scrape off excess
stain; then clean with cool water
and allow to dry.
. If stain remains, clean it with
Fabric Cleaner (Solvent type).
Cleaning Vinyl Trim
Ordinary soilage can be removed
from vinyl or leather with warm
water and mild soap, such as
saddle soap or oil soap, or an
equivalent.
.Apply a small amount of soap
solution and let it soak for a few
minutes to loosen dirt; then, rub
briskly with a clean, damp cloth
to remove dirt and traces of
soap. This may be done several
times, if needed.
. Soilage such as tars, asphalts,
shoe polish, etc., will stain if left
on trim. They should be wiped off as quickly as possible and
the area cleaned with a clean
cloth dampened with solvent
type vinyl leather cleaner.
Fabric Seat Covering and
Carpet Care
Remove dirt and dust using a
home-use electric vacuum cleaner.
Do not remove the carpet. Use
standard household cleaning
products and methods to remove
stains from food, drink, and the like.
Be sure to use neutral detergents or
cleaning products indicated as
higher alcohol based detergents.
Glass Surfaces
Glass surfaces should be cleaned
on a regular basis. Use of glass
cleaner or a liquid household glass
cleaner will remove normal tobacco
smoke and dust films sometimes
caused by ingredients used in vinyls
and interior plastics.

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
Service and Maintenance 317
Service and
Maintenance
Maintenance Schedule
Maintenance Schedule . . . . . . . 317
Owner Checks and Services
Owner Checks andServices . . . . . . . . . . . . . . . . . . . . 330
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . . 336
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 339
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . 341
Maintenance
Schedule
Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered
by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
Do not have chemical flushes that
are not approved by GM
performed on the vehicle. The
use of flushes, solvents, cleaners,
or lubricants that are not
approved by GM could damage
the vehicle, requiring expensive
repairs that are not covered by
the vehicle warranty.
Make sure the vehicle is inspected
at regular intervals. Inspections and
maintenance enable you to use the vehicle with peace of mind. They
also extend the vehicle's
service life.
For safe and economical driving, we
recommend that you have your
vehicle inspected and serviced
regularly according to the schedule
indicated in this chapter.
To drive your vehicle safely and at
minimum cost, it is essential to have
your vehicle regularly inspected and
serviced at your dealer as per the
specified maintenance schedule.
Contact your dealer for inspection
that requires disassembly and/or
special equipment.
The Maintenance Schedule in this
manual and a Warranty Information
Booklet are supplied with your
vehicle. Read all publications for a
full understanding of your vehicle's
maintenance needs.
The quality of maintenance your
new vehicle receives is as important
as the regularity with which it is
serviced. Authorized dealers provide
nationwide quality in customer
service. The program includes the

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
318 Service and Maintenance
training of dealer technicians
throughout the country and is
supported with a continuous
follow-up of publications and other
service information. The use of
genuine parts and accessories,
which have the same high quality
standards as original equipment
parts, and the use of factory
approved tools developed and
tested for use by the authorized
dealer also contribute to the high
quality of service.
If you have any questions on how to
keep your truck or chassis in good
condition, see your authorized
dealer, the place many truck owners
choose to have their maintenance
work done. Your authorized dealer
can be relied upon to use proper
parts and practices.
Some of these services can be
complex, so unless you are
technically qualified and have the
necessary equipment, you should
let your authorized dealer's service
department or another qualified
service center do these jobs.The schedule includes general
maintenance which you or a
qualified technician should perform
periodically.
Explanation of Vehicle
Maintenance and Log
The following is a brief explanation
of normal vehicle use.
NORMAL VEHICLE USE—The
maintenance instructions contained
in this section are based on the
assumption that your vehicle will be
used as designed:
.
To carry passengers and cargo
with the limitations indicated on
the vehicle VIN and GVW plate.
. On reasonable road surfaces
within legal operating limits.
. On a daily basis, as a general
rule, for at least several miles/
kilometers.
Unusual operating conditions, such
as driving in dusty areas (sweeper,
agricultural or off-road vehicles),
extended idling (refrigeration vehicles), or vehicles operated for
frequent short trips, will require
more frequent vehicle maintenance.
The log groups items according to
mile/kilometer service intervals. Use
the item codes (letter and number)
to find the description of the
maintenance and the time intervals.
Follow whichever interval comes
first, time or miles/kilometers.
After the maintenance services are
performed, insert the month, day
and mileage/ kilometers in the area
provided next to the serviced item.
The services shown up to
176 000 km (110,000 miles) are to
be repeated after the initial
176 000 km (110,000 miles) at the
same intervals.
Severe Driving Conditions
A vehicle operated under severe
conditions (see list below) requires
more frequent maintenance.
.
Frequent short trips of less than
6 kilometers (4 miles) in
moderate temperatures

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
Service and Maintenance 319
.Frequent short trips of less than
16 kilometers (10 miles) in sub-
freezing temperatures
. Frequent and extended low-
speed engine operation (door-
to- door deliveries, stop- and- go
traffic, etc.)
. Driving on unpaved roads with
heavy dust
. Towing a trailer
Power Take Off (PTO) and
Extended Idle Use
When the vehicle is used with the
PTO equipment or used in a way
that requires extended idle time,
one hour of use shall be deemed
the same as 33 miles. See Driver
Information Center (DIC) 070 for
hourmeter.
Preventive Maintenance
As any mechanical device operates,
a certain amount of wear occurs.
The amount of wear depends on
certain variables –type and method
of operation and the schedule of
maintenance. These variables may be emphasized as critical to
malfunction but each is dependent
upon the other. For example, if a
vehicle is repeatedly overloaded,
driven at excessive speed or
improperly shifted, no schedule of
maintenance can prevent
malfunction. Also, if a preventive
maintenance schedule is not
followed, or is improperly carried
out, no amount of correct vehicle
operation will prevent malfunction.
If vehicle application, operation and
preventive maintenance schedules
and procedures are followed and
properly carried out, the life of the
vehicle will be greatly extended.
For example, regular attention to the
engine oil is essential. The oil level
must be periodically checked and oil
added whenever needed. Also, the
oil should be changed at the
intervals specified with the proper
quality and viscosity of oil. If your
engine should run excessively low
on oil or if the oil has lost its
lubricating qualities because of old
age, serious engine damage could
occur.
Maintenance Schedule Table
Letters Used to Indicate
Maintenance Service Types
I :
Inspect then clean, repair or
replace as necessary
A : Adjust
R : Replace
T : Tighten to the specified torque
L : Lubricate
C : Clean