CHEVROLET SILVERADO 2500 2020 Owners Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
200 Driving and Operating
Recovery Hooks
{Warning
Never pull on recovery hooks
from the side. The hooks could
break and you and others could
be injured. When using recovery
hooks, always pull the vehicle
from the front.
Caution
Never use recovery hooks to tow
the vehicle. The vehicle could be
damaged, and the repairs would
not be covered by the vehicle
warranty.
There are recovery hooks at the
front of the vehicle. Use them if the
vehicle is stuck off-road and needs
to be pulled some place to continue
driving.
Vehicle Load Limits
It is very important to know how
much weight the vehicle can
carry. This weight is called the
vehicle capacity weight and
includes the weight of all
occupants, cargo, and all
nonfactory-installed options.
Two labels on the vehicle may
show how much weight it was
designed to carry: the Tire and
Loading Information label and
the Certification/Tire label.
{Warning
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
reduce stopping distance,
damage the tires, and shorten
the life of the vehicle.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 201
Tire and Loading Information
Label
Label Example
A vehicle-specific Tire and
Loading Information label is
attached to the center pillar
(B-pillar). The Tire and Loading
Information label shows the
number of occupant seating
positions (1), and the maximum
vehicle capacity weight (2) in
kilograms and pounds.
The Tire and Loading
Information label also shows the
size of the original equipmenttires (3) and the recommended
cold tire inflation pressures (4).
For more information on tires
and inflation see
Tires0379
and
Tire Pressure 0387.
There is also important loading
information on the vehicle
Certification/Tire label. It may
show the Gross Vehicle Weight
Rating (GVWR) and the Gross
Axle Weight Rating (GAWR) for
the front and rear axles. See
“Certification/Tire Label” later in
this section.
“Steps for Determining Correct
Load Limit–
1.
Locate the statement "The
combined weight of
occupants and cargo should
never exceed XXX kg or
XXX lbs." on your vehicle’s
placard.
2.Determine the combined
weight of the driver and
passengers that will be
riding in your vehicle.
3.Subtract the combined
weight of the driver and
passengers from XXX kg or
XXX lbs.
4.The resulting figure equals
the available amount of
cargo and luggage load
capacity. For example, if the
"XXX" amount equals
1400 lbs. and there will be
five 150 lb passengers in
your vehicle, the amount of
available cargo and luggage
load capacity is 650 lbs.
(1400-750 (5 x 150) =
650 lbs.)
5.Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
202 Driving and Operating
exceed the available cargo
and luggage load capacity
calculated in Step 4.
6.If your vehicle will be towing
a trailer, load from your
trailer will be transferred to
your vehicle. Consult this
manual to determine how
this reduces the available
cargo and luggage load
capacity of your vehicle.”
See Trailer Towing 0292 for
important information on towing
a trailer, towing safety rules, and
trailering tips.
Example 1
1. Vehicle Capacity Weight for
Example 1 = (453 kg)
(1,000 lb)
2. Subtract Occupant Weight @ 68 kg (150 lb) × 2 =
136 kg (300 lb)
3. Available Occupant and Cargo Weight = 317 kg
(700 lb)
Example 2
1. Vehicle Capacity Weight forExample 2 = 453 kg
(1,000 lb)
2. Subtract Occupant Weight @ 68 kg (150 lb) × 5 =
340 kg (750 lb)
3. Available Cargo Weight = 113 kg (250 lb)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 203
Example 3
1. Vehicle Capacity Weight forExample 3 = 453 kg
(1,000 lb)
2. Subtract Occupant Weight @ 91 kg (200 lb) × 5 =
453 kg (1,000 lb)
3. Available Cargo Weight = 0 kg (0 lb)
Refer to the Tire and Loading
Information label for specific
information about the vehicle's
capacity weight and seating
positions. The combined weight of the driver, passengers, and
cargo should never exceed the
vehicle's capacity weight.
Certification/Tire Label
A vehicle-specific Certification/
Tire label is label is attached to
the center pillar (B-pillar). The
label may show the size of the
vehicle's original tires and the
inflation pressures needed to
obtain the gross weight capacity
of the vehicle. This is called
Gross Vehicle Weight
Rating (GVWR). The GVWRincludes the weight of the
vehicle, all occupants, fuel, and
cargo.
The Certification/Tire label also
may show the maximum weights
for the front and rear axles,
called Gross Axle Weight
Rating (GAWR). To determine
the actual loads on the front and
rear axles, weigh the vehicle at
a weigh station. Your dealer can
help with this. Be sure to spread
the load equally on both sides of
the centerline.
The Certification/Tire label also
contains important information
about the Front Axle Reserve
Capacity. See
Adding a Snow
Plow or Similar Equipment
0 323.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
204 Driving and Operating
{Warning
In the case of a sudden stop
or collision, things carried in
the bed of your truck could
shift forward and come into
the passenger area, injuring
you and others. If you put
things in the bed of your truck,
you should make sure they
are properly secured.
Caution
Overloading the vehicle may
cause damage. Repairs would not
be covered by the vehicle
warranty. Do not overload the
vehicle.
Using heavier suspension
components to get added
durability might not change the
weight ratings. Ask your dealer
to help load the vehicle the
right way.
{Warning
Things you put inside the
vehicle can strike and injure
people in a sudden stop or
turn, or in a crash.
.Put things in the cargo
area of the vehicle. Try to
spread the weight evenly.
.Never stack heavier
things, like suitcases,
inside the vehicle so that
some of them are above
the tops of the seats.
.Do not leave an
unsecured child restraint
in the vehicle.
.When you carry
something inside the
vehicle, secure it
whenever you can.
.Do not leave a seat
folded down unless you
need to. There is also important loading
information for off-road driving in
this manual. See
“Loading the
Vehicle for Off-Road Driving“
under Off-Road Driving 0191.
Two-Tiered Loading
Depending on the model of the
pickup, an upper load platform
can be created by positioning
three or four 5 cm (2 in) by
15 cm (6 in) wooden planks
across the width of the pickup
box. The planks must be
inserted in the pickup box
depressions.
When using this upper load
platform, be sure the load is
securely tied down to prevent it
from shifting. The load's center
of gravity should be positioned
in a zone over the rear axle. The
zone is located in the area
between the front of each wheel
well and the rear of each wheel

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 205
well. The center of gravity height
must not extend above the top
of the pickup box flareboard.
Any load that extends beyond
the vehicle's taillamp area must
be properly marked according to
local laws and regulations.
Remember not to exceed the
Gross Axle Weight
Rating (GAWR) of the front or
rear axle.
Add-On Equipment
When carrying removable items,
a limit on how many people
carried inside the vehicle may
be necessary. Be sure to weigh
the vehicle before buying and
installing the new equipment.Caution
Overloading the vehicle may
cause damage. Repairs would not
be covered by the vehicle
warranty. Do not overload the
vehicle.
Remember not to exceed the
Gross Axle Weight
Rating (GAWR) of the front or
rear axle.
* Equipment Maximum
Weight
Ladder Rack
and Cargo 340 kg (750 lb)
Cross Toolbox
and Cargo 181 kg (400 lb)
Side Boxes
and Cargo 113 kg per
side (250 lb
per side)
* The combined weight for all
rail-mounted equipment should
not exceed 454 kg (1,000 lb).
Loading Points
1. Primary Load Points
2. Secondary Load Areas
3. GM Approved Accessory Mounting Points
Structural members (1) and (2) are
included in the pickup box design.
Additional accessories should use
these load points. Depending on the
accessory design, use a spacer
under the accessory at the load
points to remove gap. The holes for
GM approved accessories (3) are
not intended for aftermarket

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
206 Driving and Operating
equipment. See www.gmupfitter.com
for additional pickup box load
bearing structural information.
Truck-Camper Loading
Information
A vehicle-specific Truck-Camper
Loading Information label is
attached to the inside of the
vehicle's glove box. This label
indicates if a slide-in camper
can be carried, how much of a
load the vehicle can carry, and
how to correctly spread out the
load. It will help to match the
right slide-in camper to the
vehicle.
Your dealer can help make a
good vehicle-camper match and
help determine the Cargo
Weight Rating (CWR).
When installing and loading a
slide-in camper, check the
manufacturer's instructions.When carrying a slide-in
camper, the total cargo load of
the vehicle is the weight of the
camper plus:
.Everything added to the
camper after it left the
factory.
.Everything in the camper.
.All the people inside.
The CWR is the maximum
weight of the load the vehicle
can carry. It does not include the
weight of the people inside. But,
use about 68 kg (150 lb) for
each seat.
The total cargo load must not be
more than the vehicle's CWR.
Refer to the Truck-Camper
Loading Information label in the
glove box for dimensions A and
B as shown in the following
illustration.Use the rear edge of the load
floor for measurement purposes.
The recommended location for
the cargo center of gravity is in
zone C for the CWR. It is the
point where the mass of a body
is concentrated and,
if suspended at that point, would
balance the front and rear.
Here is an example of proper
truck and camper match:

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 207
1.Camper Center of
Gravity
2.Recommended Center of
Gravity Location Zone
When the truck is used to carry
a slide-in camper, the total cargo
load of the truck consists of the
manufacturer's camper weight
figure, the weight of installed
additional camper equipment not
included in the manufacturer's
camper weight figure, the weight
of camper cargo, and the weight
of passengers in the camper.
The total cargo load should not exceed the truck's cargo weight
rating, and the camper's center
of gravity (1) should fall within
the truck's recommended center
of gravity zone (2) when
installed.
Any accessories or other
equipment that are added to the
vehicle must be weighed. Then,
subtract this extra weight from
the CWR. This extra weight may
shorten the center of gravity
zone of the vehicle.
If the slide-in camper and its
load weighs less than the CWR,
the center of gravity zone for the
vehicle may be larger.
Secure loose items to prevent
weight shifts that could affect the
balance of the vehicle. When the
truck-camper is loaded, drive to
a scale and weigh on the front
and on the rear wheels
separately to determine axle
loads. Individual axle loads
should not exceed either of thegross axle weight ratings
(GAWR). The total axle loads
should not exceed the vehicle's
gross vehicle weight rating
(GVWR). These ratings are
given on the Certification/
Tire label attached to the
B-pillar. See
“Certification/Tire
Label” underVehicle Load
Limits 0200. If weight ratings
are exceeded, move or remove
items to bring all weights below
the ratings.
See your dealer for more
information on curb weights,
cargo weights, Cargo Weight
Rating, and the correct center of
gravity zone.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
208 Driving and Operating
Starting and
Operating
New Vehicle Break-In
Caution
The vehicle does not need an
elaborate break-in. But it will
perform better in the long run if
you follow these guidelines:. Keep the vehicle speed at
88 km/h (55 mph) or less for
the first 805 km (500 mi).
. Do not drive at any one
constant speed, fast or slow,
for the first 805 km (500 mi).
Do not make full-throttle
starts. Avoid downshifting to
brake or slow the vehicle.
. Avoid making hard stops for
the first 322 km (200 mi) or
so. During this time the new
brake linings are not yet
broken in. Hard stops with
new linings can mean
(Continued)
Caution (Continued)
premature wear and earlier
replacement. Follow this
breaking-in guideline every
time you get new brake
linings.
. Do not tow a trailer during
break-in. See Trailer Towing
0 292 for the trailer towing
capabilities of the vehicle
and more information.
Following break-in, engine speed
and load can be gradually
increased.
Ignition Positions
(Keyless Access)
Vehicles equipped with Keyless
Access have pushbutton starting.
The Remote Keyless Entry (RKE)
transmitter must be in the vehicle for
the system to operate. If the
pushbutton start is not working, the
vehicle may be near a strong radio
antenna signal causing interference
to the Keyless Access system. See
Remote Keyless Entry (RKE)
System Operation (Key Access)
0 13 or

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 209
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
015.
To shift out of P (Park), the ignition
must be on or in Service Mode, and
the brake pedal must be applied.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
Stopping the Engine/LOCK/
OFF (No Indicator Lights) : When
the vehicle is stopped, press
ENGINE START/STOP once to turn
the engine off.
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) 0216. If the vehicle is not in P (Park), the
ignition will return to ACC/
ACCESSORY and display the
message SHIFT TO PARK in the
Driver Information Center (DIC).
When the vehicle is shifted into
P (Park), the ignition system will
turn off.
The vehicle may have an electric
steering column lock. The lock is
activated when the ignition is turned
off and driver door is opened.
A sound may be heard as the lock
actuates or releases. The steering
column lock may not release with
the wheels turned off center. If this
happens, the vehicle may not start.
Move the steering wheel from left to
right while attempting to start the
vehicle. If this does not work, the
vehicle needs service.
Unless an emergency exists, do not
turn the engine off when the vehicle
is moving. This will cause a loss of
power assist in the brake and
steering systems and disable the
airbags.
If the vehicle must be shut off in an
emergency: 1. If the vehicle cannot be pulled
over, and must be shut off
while driving, press and hold
ENGINE START/STOP button
for longer than two seconds,
or press twice in five seconds.
2. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
3. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
4. Come to a complete stop, shift to P (Park) with an automatic
transmission, or Neutral with a
manual transmission, and
make sure engine is off. On
vehicles with an automatic
transmission, the shift lever
must be in P (Park) to turn the
ignition off.
5. Set the parking brake. See Electric Parking Brake 0233.