CHEVROLET SILVERADO 2500 2020 Owners Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
240 Driving and Operating
Snow/Ice Mode
Snow/Ice Mode is used for slippery
surfaces to help control wheel
speed. Snow Mode will adjust
acceleration to optimize traction on
a slippery surface. The accelerator
pedal will reduce engine torque at
small pedal inputs. This feature is
not intended for use when the
vehicle is stuck in sand, mud, ice,
snow, or gravel.
If the vehicle becomes stuck, seeIf
the Vehicle Is Stuck 0199.
Snow/Ice Mode is only available on
two-wheel-drive vehicles. When
selected, the Snow/Ice Mode light
displays in the instrument cluster.
Off-Road Mode
Use to improve driving at moderate
speeds, on grass, gravel, dirt,
unpaved roads, or snow-covered
roads that have not been groomed
or plowed.
The accelerator pedal will be more
sensitive to provide finer control of
the torque at the wheels.
StabiliTrak/Electronic Stability Control (ESC), the Antilock Brake
System (ABS), and the Traction
Control System (TCS) will change
for optimal off-road performance.
Use this mode for public off-road
recreational driving. See
Off-Road
Driving 0191.
When selected, the Off-Road Mode
indicator light displays in the
instrument cluster.
Tow/Haul Mode
This feature assists when pulling a
heavy trailer or a heavy load. See
Tow/Haul Mode 0226.
Tow/Haul Mode is designed to be
most effective when the vehicle and
trailer combined weight is at least
75% of the vehicle’s Gross
Combined Weight Rating (GCWR).
See “Weight of the Trailer” under
Trailer Towing 0292.
Tow/Haul Mode is most useful when
pulling a heavy trailer or a heavy
load under the following conditions:
. Through rolling terrain
. In stop-and-go traffic .
In busy parking lots where
improved low speed control of
the vehicle is desired
Operating the vehicle in Tow/Haul
Mode when lightly loaded or with no
trailer at all will not cause damage.
However, there is no benefit to
selecting Tow/Haul Mode when the
vehicle is unloaded. Such a
selection when unloaded may result
in unpleasant engine and
transmission driving characteristics,
heavy or light steering, and reduced
fuel economy.
When selected, the Tow/Haul Mode
light will display in the instrument
cluster.
If the vehicle is turned off with Tow/
Haul Mode active and then restarted
within four hours or less, Tow/Haul
will remain active. Otherwise the
vehicle will start in Normal Mode.
Terrain Mode
Use for finer control during low
speed, off-road driving. When using
this mode it will mimic the

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 241
characteristics of four-wheel-drive
low (4
n) without the torque
capabilities.
Use when:
. Traveling on very rough roads at
very low speeds, such as a
two-track or heavily rutted road.
. Traveling slowly in grassy fields.
. Pulling a boat out of the water
on a trailer.
. Using the vehicle for public
off-road recreational driving. See
Off-Road Driving 0191 and
Hill and Mountain Roads 0197.
When in Terrain Mode, the vehicle
will shift automatically but may hold
a lower gear longer to maximize
engine torque. The steering will
change to provide more precise
control. A unique pedal map, transmission shift pattern, and rpm
control are utilized to give better
control at lower speeds and over
rough terrain. When the vehicle
comes to a stop, Vehicle Hold is
engaged. TCS will be optimized for
maximum torque transfer across
axles, and Active Braking During Lift
Throttle will be engaged.
Active Braking During Lift Throttle:
.
Automatically applies light
braking, similar to heavy engine
braking of four-wheel-drive low.
. Applies light braking in D (Drive)
until the vehicle is at idle
speeds. In Manual L1 and
Manual L2, moderate braking
may stop the vehicle.
. Reduces trailer braking.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
242 Driving and Operating
Terrain ModeDrive Select Expected Vehicle Behavior Ideal Terrain
Drive (L3-Lx) Minor deceleration when off
throttle and mild ability to
modulate throttle; mimics
performance of 4
nwithout
torque multiplication. Grassy fields,
mild two tracks,
rutted roads,
large rolling hills,
L2 Moderate deceleration when
off throttle and moderate
ability to modulate throttle;
will bring vehicle to a stop in
most cases. Mild rock crawling,
heavy ruts,
short, steeper grades,
L1 Significant deceleration when
off throttle and significant
ability to modulate throttle;
will bring vehicle to a stop in
most cases. Rock crawling downhill
Active Braking During Lift Throttle
will reduce the back and forth
between the accelerator and brake
pedals.
Vehicle Hold Features:
. When the vehicle comes to a
stop on an incline grade in
forward gear or on a decline grade in reverse gear, Vehicle
Hold is engaged until the
accelerator pedal is pressed.
. When the vehicle is in forward
gear on a decline, the vehicle is
allowed to creep down the hill
when the brake pedal is
released without pressing the accelerator pedal. The vehicle
will also creep forward on flat
ground.
. If the driver seat belt is removed
and the driver door is opened
while the vehicle is being held,
EPB will be engaged.
. EPB will engage if the vehicle is
held for an extended period.
Terrain Mode is only available on
vehicles equipped with the single
speed transfer case.
Terrain Mode can only be
active when:
. Vehicle speed is less than
80 km/h (50 mph).
. The transfer case is in 4
m.
Frequent use of this mode may
cause brake wear due to the light
braking.
The vehicle will automatically exit
the mode if the brakes get too hot.
Terrain Mode can be turned back on
after the brakes have cooled.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 243
When Terrain Mode is selected:
.Auto Engine Start/Stop will be
disabled.
. The Terrain Mode indicator
displays on the instrument
cluster.
Limited-Slip Differential
If equipped, the limited-slip
differential can give more traction on
snow, mud, ice, sand, or gravel.
It works like a standard axle most of
the time, but when traction is low,
this feature allows the drive wheel
with the most traction to move the
vehicle. For vehicles with the
limited-slip differential, driven under
severe conditions, the rear axle fluid
should be changed. See
Maintenance Schedule 0441.
Locking Rear Axle
Vehicles with a locking rear axle can
give more traction on snow, mud,
ice, sand, or gravel. It works like a
standard axle most of the time, but when traction is low, this feature will
allow the rear wheel with the most
traction to move the vehicle.
Cruise Control
{Warning
Cruise control can be dangerous
where you cannot drive safely at
a steady speed. Do not use
cruise control on winding roads or
in heavy traffic.
Cruise control can be dangerous
on slippery roads. On such roads,
fast changes in tire traction can
cause excessive wheel slip, and
you could lose control. Do not use
cruise control on slippery roads.
If equipped with cruise control, a
speed of about 40 km/h (25 mph) or
more can be maintained without
keeping your foot on the
accelerator. Cruise control does not
work at speeds below about
40 km/h (25 mph).
If the cruise control is being used
and the Traction Control System
(TCS) or StabiliTrak/Electronic
Stability Control (ESC) begins to
limit wheel spin, the cruise control

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
244 Driving and Operating
will automatically disengage. See
Traction Control/Electronic Stability
Control0235. If a collision alert
occurs when cruise control is
activated, cruise control is
disengaged. See Forward Collision
Alert (FCA) System 0268. When
road conditions allow you to safely
use it again, cruise control can be
turned back on.
Turning off the TCS or StabiliTrak/
ESC system will disengage the
cruise control.
If the brakes are applied, cruise
control disengages.5: Press to turn cruise control on
or off. A white indicator comes on or
off in the instrument cluster.
+RES : If there is a set speed in
memory, press the control up briefly
to resume to that speed or press
and hold to accelerate. If cruise
control is already engaged, use to
increase vehicle speed.
SET− :Press the control down
briefly to set the speed and activate
cruise control. If cruise control is
already engaged, use to decrease
vehicle speed.
*: Press to disengage cruise
control without erasing the set
speed from memory.
Setting Cruise Control
If
5is on when not in use, SET− or
+RES could get pressed and go into
cruise when not desired. Keep
5
off when cruise is not being used.
1. Press
5to turn the cruise
system on.
2. Get up to the desired speed. 3. Press and release SET−.
4. Remove your foot from the
accelerator.
The cruise control indicator on the
instrument cluster turns green after
cruise control has been set to the
desired speed. See Instrument
Cluster 0127.
Resuming a Set Speed
If the cruise control is set at a
desired speed and then the brakes
are applied or
*is pressed, the
cruise control is disengaged without
erasing the set speed from memory.
Once the vehicle reaches about
40 km/h (25 mph) or more, press
RES+ up briefly. The vehicle returns
to the previously set speed.
Increasing Speed While Using
Cruise Control
Do one of the following:
. Press and hold +RES up until
the desired speed is reached,
then release it.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 245
.To increase vehicle speed in
small increments, press +RES
up briefly. For each press, the
vehicle goes about 1 km/h
(1 mph) faster.
The speedometer reading can be
displayed in either English or metric
units. See Instrument Cluster 0127.
The increment value used depends
on the units displayed.
Reducing Speed While Using
Cruise Control
Do one of the following:
. Press and hold SET– down until
the desired lower speed is
reached, then release it.
. To slow down in small
increments, press SET– down
briefly. For each press, the
vehicle goes about 1 km/h
(1 mph) slower.
The speedometer reading can be
displayed in either English or metric
units. See Instrument Cluster 0127.
The increment value used depends
on the units displayed. Passing Another Vehicle While
Using Cruise Control
Use the accelerator pedal to
increase the vehicle speed. When
you take your foot off the pedal, the
vehicle will slow down to the
previously set cruise speed. While
pressing the accelerator pedal or
shortly following the release to
override cruise control, briefly
pressing SET–
will result in cruise
control set to the current vehicle
speed.
Using Cruise Control on Hills
How well the cruise control works
on hills depends on the vehicle
speed, the load, and the steepness
of the hills. When going up steep
hills, pressing the accelerator pedal
may be necessary to maintain
vehicle speed.
While going downhill, cruise braking
helps maintain driver selected
speed.
Cruise Grade Braking is enabled
when the vehicle is started and
cruise control is active. It is not
enabled in Range Selection Mode. It assists in maintaining driver
selected speed when driving on
downhill grades by using the engine
and transmission to slow the
vehicle.
For other forms of descent control,
see
Hill Descent Control (HDC)
0 237, Automatic Transmission
0 221, and Tow/Haul Mode 0226.
Ending Cruise Control
There are four ways to end cruise
control:
. Step lightly on the brake pedal.
. Press
*.
. Shift the transmission to
N (Neutral).
. To turn off cruise control,
press
5.
Erasing Speed Memory
The cruise control set speed is
erased from memory if
5is pressed
or the ignition is turned off.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
246 Driving and Operating
Adaptive Cruise Control
(1500 Series)
If equipped, Adaptive Cruise Control
(ACC) allows the cruise control set
speed and following gap to be
selected. Read this entire section
before using this system. The
following gap is the following time
between your vehicle and a vehicle
detected directly ahead in your path,
moving in the same direction. If no
vehicle is detected in your path,
ACC works like regular cruise
control. ACC uses a windshield
mounted front camera sensor.
If a vehicle is detected in your path,
ACC can apply acceleration or
limited, moderate braking to
maintain the selected following gap.
To disengage ACC, apply the brake.
If ACC is controlling the vehicle
speed when the Traction Control
System (TCS) or StabiliTrak/
Electronic Stability Control (ESC)
system activates, ACC may
automatically disengage. See
Traction Control/Electronic Stability
Control0235. When road
conditions allow ACC to be safely used, ACC can be turned back on.
Disabling the TCS or StabiliTrak/
ESC system will disengage and
prevent engagement of ACC.
ACC can reduce the need for you to
frequently brake and accelerate,
especially when used on
expressways, freeways, and
interstate highways. When used on
other roads, you may need to take
over the control of braking or
acceleration more often.
{Warning
ACC has limited braking ability
and may not have time to slow
the vehicle down enough to avoid
a collision with another vehicle
you are following. This can occur
when vehicles suddenly slow or
stop ahead, or enter your lane.
Also see
“Alerting the Driver” later
in this section. Complete attention
is always required while driving
and you should be ready to take
action and apply the brakes. See
Defensive Driving 0187.
{Warning
ACC will not detect or brake for
children, pedestrians, animals,
or other objects.
Do not use ACC when:
. On winding and hilly roads
or when the camera sensor
is blocked by snow, ice,
or dirt. The system may not
detect a vehicle ahead.
Keep the windshield and
headlamps clean.
. When visibility is poor due
to rain, snow, fog, dirt,
insect residue, or dust;
when other foreign objects
obscure the camera’s view;
or when the vehicle in front
or oncoming traffic causes
additional environmental
obstructions, such as road
spray. ACC performance is
limited under these
conditions.
(Continued)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 247
Warning (Continued)
.On slippery roads where
fast changes in tire traction
can cause excessive
wheel slip
. With extremely heavy cargo
loaded in the cargo area or
rear seat
. When towing a trailer
J:Press to turn the system on or
off. The indicator turns white on the
instrument cluster when ACC is
turned on.
RES+ : Press briefly to resume the
previous set speed or to increase
vehicle speed if ACC is already
activated. To increase speed by
about 1 km/h (1 mph), press RES+
briefly. To increase speed to the
next 5 km/h (5 mph) mark on the
speedometer, hold RES+.
SET– :Press briefly to set the
speed and activate ACC or to
decrease vehicle speed if ACC is
already activated. To decrease
speed by about 1 km/h (1 mph),
press SET– briefly. To decrease
speed to the next 5 km/h (5 mph)
mark on the speedometer,
hold SET–.
*: Press to disengage ACC
without erasing the selected set
speed.
[: Press to select a following gap
setting for ACC of Far, Medium,
or Near. The speedometer reading can be
displayed in either English or metric
units. See
Instrument Cluster 0127.
The increment value used depends
on the units displayed.
Switching Between ACC and
Regular Cruise Control
To switch between ACC and regular
cruise control, press and hold
*.
A Driver Information Display (DIC)
message displays. See Vehicle
Messages 0155.
ACC IndicatorRegular Cruise
Control Indicator
When ACC is engaged, a green
o
indicator will be lit on the instrument
cluster and the following gap will be
displayed. When the regular cruise
control is engaged, a green
J

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
248 Driving and Operating
indicator will be lit on the instrument
cluster; the following gap will not
display.
When the vehicle is turned on, the
cruise control mode will be set to
the last mode used before the
vehicle was turned off.
{Warning
Always check the cruise control
indicator on the instrument cluster
to determine which mode cruise
control is in before using the
feature. If ACC is not active, the
vehicle will not automatically
brake for other vehicles, which
could cause a crash if the brakes
are not applied manually. You and
others could be seriously injured
or killed.Setting Adaptive Cruise Control
If
Jis on when not in use, SET–/
RES+ could be pressed by mistake
and engage ACC when not desired.
Keep
Joff when cruise is not
being used.
Select the set speed desired for
ACC. This is the vehicle speed
when no vehicle is detected in
your path.
While the vehicle is moving, ACC
will not set at a speed less than 25
km/h (15 mph), although it can be
resumed when driving at lower
speeds.
To set ACC while moving:
1. Press
J.
2. Get up to the desired speed.
3. Press and release SET–.
4. Remove foot from the accelerator.
After ACC is set, it may immediately
apply the brakes if a vehicle ahead
is detected closer than the selected
following gap. ACC can also be set while the
vehicle is stopped if ACC is on and
the brake pedal is applied.
The ACC indicator displays on the
instrument cluster. When ACC is
turned on, the indicator will be lit
white.
Be mindful of speed limits,
surrounding traffic speeds, and
weather conditions when selecting
the set speed.
Resuming a Set Speed
If the ACC is set at a desired speed
and then the brakes are applied,
ACC is disengaged without erasing
the set speed from memory.
To begin using ACC again, press
RES+ briefly while moving more
than 5 km/h (3 mph). The vehicle
returns to the previous set speed.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 249
A green ACC indicator and the set
speed display on the instrument
cluster. The vehicle ahead indicator
may be flashing if a vehicle ahead
was present and moved. See
“Approaching and Following a
Vehicle”later in this section.
Once ACC has resumed, if there is
no vehicle ahead, if the vehicle
ahead is beyond the selected
following gap, or if the vehicle has
exited a sharp curve, then the
vehicle speed will increase to the
set speed.
Increasing Speed While ACC Is at
a Set Speed
If ACC is already activated, do one
of the following:
. Use the accelerator to get to the
higher speed. Press SET–.
Release SET– and the
accelerator pedal. The vehicle
will now cruise at the higher
speed. When the accelerator pedal is
pressed, ACC will not brake
because it is overridden. The
ACC indicator will turn blue on
the instrument cluster.
. Press and hold RES+ until the
desired set speed is displayed,
then release it.
. To increase vehicle speed in
smaller increments, press RES+
briefly. For each press, the
vehicle goes about 1 km/h (1
mph) faster.
. To increase vehicle speed in
larger increments, hold RES+.
While holding RES+, the vehicle
speed increases to the next
5 km/h (5 mph) step, then
continues to increase by 5 km/h
(5 mph) at a time.
The set speed can also be
increased while the vehicle is
stopped.
. If stopped with the brake pedal
applied, press RES+ until the
desired set speed is displayed. .
Pressing RES+ when there is no
longer a vehicle ahead or the
vehicle ahead is pulling away
and the brake is not applied with
cause the ACC to resume.
When it is determined that there is
no vehicle ahead or the vehicle
ahead is beyond the selected
following gap, then the vehicle
speed will increase to the set speed.
Reducing Speed While ACC Is at a
Set Speed
If ACC is already activated, do one
of the following:
. Use the brake to get to the
desired lower speed. Release
the brake and press SET–. The
vehicle will now cruise at the
lower speed.
. Press and hold SET– until the
desired lower speed is reached,
then release it.
. To decrease the vehicle speed in
smaller increments, press SET−
briefly. For each press, the
vehicle goes about 1 km/h
(1 mph) slower.