CHEVROLET SILVERADO 2500 2020 Owners Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
180 Climate Controls
The fan, air delivery mode, air
conditioning, driver and passenger
temperatures, and Sync settings
can be controlled by touching
CLIMATE on the infotainment Home
Page or the climate button in the
climate control display application
tray. A selection can then be made
on the front climate control page
displayed. See the infotainment
manual.
Climate Control Status Display
The climate control status display
appears briefly when the center
stack climate controls are adjusted.Automatic Operation
The system automatically controls
the fan speed, air delivery, air
conditioning, and recirculation in
order to heat or cool the vehicle to
the desired temperature.
When AUTO is lit, all four functions
operate automatically. Each function
can also be manually set and the
selected setting is displayed.
Functions not manually set will
continue to be automatically
controlled, even if the AUTO
indicator is not lit.
For automatic operation:
1. Press AUTO.
2. Set the temperature. Allow the system time to stabilize. Adjust
the temperature as needed for
best comfort.
To improve fuel efficiency and to
cool the vehicle faster, recirculation
may be automatically selected in
warm weather. The recirculation light will not come
on when automatically controlled.
See
@under
“Manual Operation”
for more details.
Manual Operation
9: Turn clockwise or
counterclockwise to increase or
decrease the fan speed. Press the
knob to turn the fan off. When off is
selected, a small amount of air may
still come out of the outlets
depending on vehicle speed. If any
buttons are pressed or knobs are
turned, the climate control system
will turn on and operate at the
current setting.
Press AUTO to return to automatic
operation.
Driver and Passenger
Temperature Control : The
temperature can be adjusted
separately for the driver and
passenger.
Turn the knob clockwise or
counterclockwise to increase or
decrease the driver or passenger
temperature setting. The driver side

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Climate Controls 181
or passenger side temperature
display shows the temperature
setting increasing or decreasing.
SYNC :Press to link the passenger
temperature setting to the driver
setting. The SYNC indicator light will
turn on. When the passenger setting
is adjusted, the SYNC indicator light
will turn off.
Air Delivery Mode Control : Press
z,Y, or[to change the
direction of the airflow. Any
combination of the three controls
can be selected. An indicator light
comes on in the selected mode
button.
Changing the mode cancels the
automatic operation and the system
goes into manual mode. Press
AUTO to return to automatic
operation.
To change the current mode, select
one or more of the following:
z: Air is directed to the
windshield, outboard a/c outlets,
and side window outlets.
Y: Air is directed to the a/c outlets.
[:Air is directed to the floor
outlets, with some air directed to the
windshield, outboard a/c outlets,
and side window outlets.
0MAX : Air is directed to the
windshield and the fan runs at a
higher speed if not already above a
medium fan speed. This mode
overrides the previous mode
selected and clears fog or frost from
the windshield more quickly. When
the control is pressed again, the
system returns to the previous mode
setting and fan speed.
For best results, clear all snow and
ice from the windshield before
defrosting.
@: Press to turn on recirculation.
An indicator light comes on. Air is
recirculated to quickly cool the
inside of the vehicle. It can also be
used to help reduce outside air and
odors that enter the vehicle. Avoid using recirculation for long
periods of time in cold or damp
conditions. Using recirculation in
cold or damp conditions can result
in window fogging.
A/C :
Press to turn the air
conditioning on or off. An indicator
light comes on to show that the air
conditioning is enabled. If the fan is
turned off, the air conditioner will not
run. The A/C light will stay on even
if the outside temperatures are
below freezing.
Rear Window Defogger
1REAR : If equipped, press to
turn the rear window defogger on or
off. An indicator light on the button
comes on to show that the rear
window defogger is on.
The rear window defogger only
works when the engine is running.
The defogger turns off if the ignition
is turned off or to ACC/
ACCESSORY.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
182 Climate Controls
If equipped with heated outside
mirrors, press
fto turn them on or
off. See Heated Mirrors 044.
Caution
Using a razor blade or sharp
object to clear the inside rear
window can damage the rear
window defogger. Repairs would
not be covered by the vehicle
warranty. Do not clear the inside
rear window with sharp objects.
Remote Start Climate Control
Operation : If equipped with remote
start, the climate control system
may run when the vehicle is started
remotely. If equipped with heated or
ventilated seats or a heated steering
wheel, these features may come on
during a remote start. See Remote
Vehicle Start 024, Heated and
Ventilated Front Seats 061, and
Heated Steering Wheel 0120.
Sensors
The solar sensor, on top of the
instrument panel near the
windshield, monitors the solar heat.
The climate control system uses the
sensor information to adjust the
temperature, fan speed,
recirculation, and air delivery mode
for best comfort.
Do not cover the sensor; otherwise
the automatic climate control system
may not work properly.
Air Vents
Use the sliding knobs on the center
and side air vents to change the
direction of the airflow.
Air vents blow warm air on the side
windows in cold weather. If Floor,
Defog, or Defrost modes are
selected, a small amount of air will
come from the vents close to the
window.
To close the front a/c vents, move
the sliding knobs to the full down
position.
To close the rear a/c vents, move
the sliding knobs to the full inboard
position.
Operation Tips
.
Clear away any ice, snow,
or leaves from air inlets at the
base of the windshield that could
block the flow of air into the
vehicle.
. Clear snow off the hood to
improve visibility and help
decrease moisture drawn into
the vehicle.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Climate Controls 183
.Keep the path under the front
seats clear of objects to help
circulate the air inside of the
vehicle more effectively.
. Use of non-GM approved hood
deflectors can adversely affect
the performance of the system.
Check with your dealer before
adding equipment to the outside
of the vehicle.Maintenance
Passenger Compartment
Air Filter
The filter reduces the dust, pollen,
and other airborne irritants from
outside air that is pulled into the
vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
See Maintenance Schedule 0441.
To find out what type of filter to use,
see Maintenance Replacement
Parts 0453.
1. Open the lower glove box door
completely.
2. Push the dampener arm to theleft until it releases the
glovebox.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
184 Climate Controls
3. Press the sides of the glovebox door inward and rotate the
door downward to remove.
4. Pull lever on left side of thefilter door and slide left, then
remove the door. Remove the
old filter.
5. Install the new air filter.
6. Reinstall the filter door.
7. Reverse the steps to reinstall the glove box.
See your dealer if additional
assistance is needed.
Service
All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. The refrigerant system
should only be serviced by trained
and certified technicians. The air
conditioning evaporator should
never be repaired or replaced by
one from a salvage vehicle.
It should only be replaced by a new
evaporator to ensure proper and
safe operation.
During service, all refrigerants
should be reclaimed with proper
equipment. Venting refrigerants
directly to the atmosphere is harmful to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite,
or other health-based concerns.
The air conditioning system requires
periodic maintenance. See
Maintenance Schedule
0441.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 185
Driving and
Operating
Driving Information
Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . 186
Distracted Driving . . . . . . . . . . . . 187
Defensive Driving . . . . . . . . . . . . . 187
Drunk Driving . . . . . . . . . . . . . . . . . 188
Control of a Vehicle . . . . . . . . . . . 188
Braking . . . . . . . . . . . . . . . . . . . . . . . 188
Steering . . . . . . . . . . . . . . . . . . . . . . 188
Off-Road Recovery . . . . . . . . . . . 190
Loss of Control . . . . . . . . . . . . . . . 190
Off-Road Driving . . . . . . . . . . . . . 191
Driving on Wet Roads . . . . . . . . 196
Hill and Mountain Roads . . . . . 197
Winter Driving . . . . . . . . . . . . . . . . 197
If the Vehicle Is Stuck . . . . . . . . 199
Vehicle Load Limits . . . . . . . . . . . 200
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . 206
Starting and Operating
New Vehicle Break-In . . . . . . . . . 208
Ignition Positions (KeylessAccess) . . . . . . . . . . . . . . . . . . . . . 208 Ignition Positions (Key
Access) . . . . . . . . . . . . . . . . . . . . . 210
Starting the Engine . . . . . . . . . . . 212
Stop/Start System . . . . . . . . . . . . 213
Engine Heater . . . . . . . . . . . . . . . . 215
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . 216
Shifting Into Park . . . . . . . . . . . . . 217
Shifting out of Park . . . . . . . . . . . 218
Parking over Things That Burn . . . . . . . . . . . . . . . . . . . 219
Active Fuel Management . . . . . 219
Extended Parking . . . . . . . . . . . . 219
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 220
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 220
Automatic Transmission
Automatic Transmission . . . . . . 221
Manual Mode . . . . . . . . . . . . . . . . . 224
Tow/Haul Mode . . . . . . . . . . . . . . . 226
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . 227
Brakes
Electric Brake Boost . . . . . . . . . . 232
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 232
Electric Parking Brake . . . . . . . . 233 Brake Assist . . . . . . . . . . . . . . . . . . 234
Hill Start Assist (HSA) . . . . . . . . 235
Ride Control Systems
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . 235
Hill Descent Control (HDC) . . . 237
Driver Mode Control . . . . . . . . . . 238
Limited-Slip Differential . . . . . . . 243
Locking Rear Axle . . . . . . . . . . . . 243
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 243
Adaptive Cruise Control (1500 Series) . . . . . . . . . . . . . . . . . . . . . . 246
Driver Assistance Systems
Driver Assistance Systems . . . 256
Assistance Systems forParking or Backing . . . . . . . . . . 257
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . 268
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . 268
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . 271
Front Pedestrian Braking (FPB) System (1500
Series) . . . . . . . . . . . . . . . . . . . . . . 272
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 274

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
186 Driving and Operating
Lane Change Alert (LCA)(1500 Series) . . . . . . . . . . . . . . . 275
Lane Departure Warning (LDW) (2500/3500
Series) . . . . . . . . . . . . . . . . . . . . . . 277
Lane Keep Assist (LKA) (1500 Series) . . . . . . . . . . . . . . . . . . . . . . 278
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 280
Recommended Fuel (Except6.2L V8 Engine) . . . . . . . . . . . . . 281
Recommended Fuel (6.2L V8 Engine) . . . . . . . . . . . . . . . . . . 281
Prohibited Fuels . . . . . . . . . . . . . . 281
Fuels in Foreign Countries . . . 282
Fuel Additives . . . . . . . . . . . . . . . . 282
E85 or FlexFuel . . . . . . . . . . . . . . 282
Filling the Tank (Pickup Model) . . . . . . . . . . . . . . . . . . . . . . 283
Filling the Tank (Chassis Cab Model) . . . . . . . . . . . . . . . . . . . . . . 285
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 286
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 287
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 287
Trailer Towing . . . . . . . . . . . . . . . . 292 Towing Equipment . . . . . . . . . . . . 297
Trailer Sway Control (TSC) . . . 308
Trailering App . . . . . . . . . . . . . . . . 310
Conversions and Add-Ons
Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . 322
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . . . . . . 323
Pickup Conversion to Chassis Cab . . . . . . . . . . . . . . . . 326
Driving Information
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible:
. Set the climate controls to the
desired temperature after the
engine is started, or turn them
off when not required.
. Avoid fast starts and accelerate
smoothly.
. Brake gradually and avoid
abrupt stops.
. Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use
cruise control.
. Always follow posted speed
limits or drive more slowly when
conditions require.
. Keep vehicle tires properly
inflated.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 187
.Combine several trips into a
single trip.
. Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
. Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving. .
Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
. Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint. .
Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment manual for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts065.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
188 Driving and Operating
.Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
. Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic. If the engine ever stops or a brake
fault occurs, the brakes may lose
power assist. More effort will be
required to stop the vehicle. It may
take longer to stop.
Steering
Caution
To avoid damage to the steering
system, do not drive over curbs,
parking barriers, or similar objects
at speeds greater than 3 km/h
(1 mph). Use care when driving
over other objects such as lane
dividers and speed bumps.
Damage caused by misuse of the
vehicle is not covered by the
vehicle warranty.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 189
Electric Power Steering (1500
Series)
This vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.
See your dealer if there is a
problem.
If the steering assist is used for an
extended period of time while the
vehicle is not moving, power assist
may be reduced.If the steering wheel is turned until it
reaches the end of its travel, and is
held in that position for an extended
period of time, power steering assist
may be reduced.
Normal use of the power steering
assist should return when the
system cools down.
See your dealer if there is a
problem.
Power Steering (2500/3500
Series)
(2500/3500 Series - All Regular
Cab, Double Cab/Crew Cab
without Digital Steer Assist)
The power steering system may
require maintenance. See
Power
Steering Fluid 0353.
If power steering assist is lost
because the engine stops or the
system malfunctions, the vehicle
can be steered but may require
increased effort. See your dealer. (2500/3500 Series - Double Cab/
Crew Cab with Digital Steer
Assist)
The vehicle has a Digital Steer
Assist power steering system that
varies the amount of effort required
to steer the vehicle. Less steering
effort is required at slower speeds.
At faster speeds, the required
steering effort increases. The
system helps the steering wheel
return to center at low speeds.
Pressing the Tow/Haul button
adjusts steering effort for driving
conditions described in
Tow/Haul
Mode 0226.
The power steering system may
require maintenance. See Power
Steering Fluid 0353.
If power steering assist is lost
because the engine stops or the
system malfunctions, the vehicle
can be steered but may require
increased effort. See your dealer.