CHEVROLET SILVERADO 2500HD 2021 Owner's Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
240 Driving and Operating
The actual 4x4 shift request is only made
after the button is released. The 4x4 graphic
will remain flashing until the shift request
has completed.
A DIC message displays. Once the 4x4 shift
has completed, the DIC message disappears,
the 4x4 graphic stops flashing, and the
current setting is indicated.
Brakes
Antilock Brake System (ABS)
The Antilock Brake System (ABS) helps
prevent a braking skid and maintain steering
while braking hard.
ABS performs a system check when the
vehicle is first driven. A momentary motor
or clicking noise may be heard while this
test is going on, and the brake pedal may
move slightly. This is normal.
If there is a problem with ABS, this warning
light stays on. SeeAntilock Brake System
(ABS) Warning Light 0114.
ABS does not change the time needed to
get a foot on the brake pedal and does not
always decrease stopping distance. If you
get too close to the vehicle ahead, there will
not be enough time to apply the brakes if
that vehicle suddenly slows or stops. Always
leave enough room ahead to stop, even
with ABS.
Using ABS
Do not pump the brakes. Just hold the brake
pedal down firmly. Hearing or feeling ABS
operate is normal.
Braking in Emergencies
ABS allows steering and braking at the same
time. In many emergencies, steering can
help even more than braking.
Electric Parking Brake
The Electric Parking Brake (EPB) can always
be applied, even if the vehicle is off. In case
of insufficient electrical power, the EPB
cannot be applied or released. To prevent
draining the battery, avoid unnecessary
repeated cycles of the EPB.
The system has a red parking brake status
light and an amber service parking brake
warning light. See Electric Parking Brake
Light 0113 and
Service Electric Parking Brake Light 0113.
There are also parking brake-related Driver
Information Center (DIC) messages.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 241
Before leaving the vehicle, check the red
parking brake status light to ensure that the
parking brake is applied.
EPB Apply
To apply the EPB:1. Be sure the vehicle is at a complete stop.
2. Press the EPB switch momentarily.
The red parking brake status light will flash
and then stay on once the EPB is fully
applied. If the red parking brake status light
flashes continuously, then the EPB is only
partially applied or there is a problem with
the EPB. A DIC message will display. Release
the EPB and try to apply it again. If the
light does not come on, or keeps flashing,
have the vehicle serviced. Do not drive the
vehicle if the red parking brake status light
is flashing. See your dealer.
If the amber service parking brake warning
light is on, press the EPB switch. Continue to
hold the switch until the red parking brake
status light remains on. If the amber service
parking brake warning light is on, see your
dealer. If the EPB is applied while the vehicle is
moving, the vehicle will decelerate as long
as the switch is pressed. If the switch is
pressed until the vehicle comes to a stop,
the EPB will remain applied.
The vehicle may automatically apply the EPB
in some situations when the vehicle is not
moving. This is normal, and is done to
periodically check the correct operation of
the EPB system, or at the request of other
safety functions that utilize the EPB.
If the EPB fails to apply, block the rear
wheels to prevent vehicle movement.
EPB Release
To release the EPB:
1. Turn the ignition on or to ACC/ ACCESSORY.
2. Apply and hold the brake pedal.
3. Press the EPB switch momentarily.
The EPB is released when the red parking
brake status light is off.
If the amber service parking brake warning
light is on, release the EPB by pressing and
holding the EPB switch. Continue to hold the
switch until the red parking brake status
light is off. If either light stays on after
release is attempted, see your dealer.
Caution
Driving with the parking brake on can
overheat the brake system and cause
premature wear or damage to brake
system parts. Make sure that the parking
brake is fully released and the brake
warning light is off before driving.
If you are towing a trailer and parking on a
hill, see Driving Characteristics and Towing
Tips 0268.
Automatic EPB Release
The EPB will automatically release if the
vehicle is running, placed into gear, and an
attempt is made to drive away. Avoid rapid
acceleration when the EPB is applied, to
preserve parking brake lining life.
Brake Assist
Brake Assist detects rapid brake pedal
applications due to emergency braking
situations and provides additional braking to
activate the Antilock Brake System (ABS) if
the brake pedal is not pushed hard enough
to activate ABS normally. Minor noise, brake
pedal pulsation, and/or pedal movement
during this time may occur. Continue to

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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242 Driving and Operating
apply the brake pedal as the driving
situation dictates. Brake Assist disengages
when the brake pedal is released.
Hill Start Assist (HSA)
{Warning
Do not rely on the HSA feature. HSA does
not replace the need to pay attention
and drive safely. You may not hear or
feel alerts or warnings provided by this
system. Failure to use proper care when
driving may result in injury, death,
or vehicle damage. SeeDefensive Driving
0 208.
When the vehicle is stopped on a grade, Hill
Start Assist (HSA) prevents the vehicle from
rolling in an unintended direction during the
transition from brake pedal release to
accelerator pedal apply. The brakes release
when the accelerator pedal is applied. If the
accelerator pedal is not applied within a few
minutes, the Electric Parking Brake will
apply. The brakes may also release under
other conditions. Do not rely on HSA to hold
the vehicle. HSA is available when the vehicle is facing
uphill in a forward gear, or when facing
downhill in R (Reverse). The vehicle must
come to a complete stop on a grade for HSA
to activate.
Ride Control Systems
Traction Control/Electronic
Stability Control
System Operation
The vehicle has a Traction Control System
(TCS) and StabiliTrak/Electronic Stability
Control (ESC) system. These systems help
limit wheel spin and assist the driver in
maintaining control, especially on slippery
road conditions.
TCS activates if it senses any of the drive
wheels are spinning or beginning to lose
traction. When this happens, TCS applies the
brakes to the spinning wheels and reduces
engine power to limit wheel spin.
StabiliTrak/ESC activates when the vehicle
senses a difference between the intended
path and the direction the vehicle is actually
traveling. StabiliTrak/ESC selectively applies
braking pressure to any one of the vehicle
wheel brakes to assist the driver in keepingthe vehicle on the intended path. Trailer
Sway Control (TSC) is also on automatically
when the vehicle is started. See
Trailer Sway
Control (TSC) 0285.
If cruise control is being used and traction
control or StabiliTrak/ESC begins to limit
wheel spin, cruise control will disengage.
Cruise control may be turned back on when
road conditions allow.
Both systems come on automatically when
the vehicle is started and begins to move.
The systems may be heard or felt while
they are operating or while performing
diagnostic checks. This is normal and does
not mean there is a problem with the
vehicle.
It is recommended to leave both systems on
for normal driving conditions, but it may be
necessary to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow. See If the
Vehicle Is Stuck 0216 and “Turning the
Systems Off and On” later in this section.
When the transfer case (if equipped) is in
Four-Wheel Drive Low, the stability system
is automatically disabled,
gcomes on, and
the appropriate message will appear on the

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 243
Driver Information Center (DIC). Both
traction control and StabiliTrak/ESC are
automatically disabled in this condition.
The indicator light for both systems is in the
instrument cluster. This light will:
.Flash when TCS is limiting wheel spin.
.Flash when StabiliTrak/ESC is activated.
.Turn on and stay on when either system
is not working.
If either system fails to turn on or to
activate, a message displays in the Driver
Information Center (DIC), and
dcomes on
and stays on to indicate that the system is
inactive and is not assisting the driver in
maintaining control. The vehicle is safe to
drive, but driving should be adjusted
accordingly.
If
dcomes on and stays on:
1. Stop the vehicle.
2. Turn the engine off and wait 15 seconds.
3. Start the engine. Drive the vehicle. If
dcomes on and stays
on, the vehicle may need more time to
diagnose the problem. If the condition
persists, see your dealer.
Turning the Systems Off and On
The button for TCS and StabiliTrak/ESC is on
the center stack.
Caution
Do not repeatedly brake or accelerate
heavily when TCS is off. The vehicle
driveline could be damaged.
To turn off only TCS, press and release
g.
The traction off light
idisplays in the
instrument cluster. The appropriate message
will display in the DIC. To turn TCS on again,
press and release
g. The traction off light
idisplayed in the instrument cluster will
turn off. If TCS is limiting wheel spin when
gis
pressed, the system will not turn off until
the wheels stop spinning.
To turn off both TCS and StabiliTrak/ESC,
press and hold
guntil the traction off light
iand the StabiliTrak/ESC OFF lightgcome on and stay on in the instrument
cluster, then release. The appropriate
message will display in the DIC.
To turn TCS and StabiliTrak/ESC on again,
press and release
g. The traction off light
iand the StabiliTrak/ESC OFF lightgin
the instrument cluster turn off.
StabiliTrak/ESC will automatically turn on if
the vehicle exceeds 56 km/h (35 mph).
Traction control will remain off.
The vehicle has a Trailer Sway Control (TSC)
feature and a Hill Start Assist (HSA) feature.
See Trailer Sway Control (TSC) 0285 or
Hill Start Assist (HSA) 0242.
Adding accessories can affect the vehicle
performance. See Accessories and
Modifications 0302.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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244 Driving and Operating
Hill Descent Control (HDC)
If equipped, Hill Descent Control (HDC) sets
and maintains vehicle speed while driving
down steep grades in a forward or reverse
gear. The HDC switch is on the center stack,
below the climate controls.
Press
5to enable or disable HDC. Vehicle
speed must be below 50 km/h (31 mph).
When enabled, the HDC light displays on
the instrument cluster.
A blinking HDC light indicates the system is
actively applying the brakes to maintain
vehicle speed. HDC can maintain vehicle
speeds between 1 and 22 km/h (1 and
14 mph) on grades greater than or equal
to 10%.
If HDC is to be used for more than
three minutes or on grades steeper than
25%, the transfer case should be put into
Four-Wheel Drive Low (4
n) to reduce the
possibility of brake overheating. Noise from the Electronic Brake Control
Module (EBCM) is normal when HDC is
active.
When HDC is activated, the initial HDC
speed is set to the current driving speed.
It can be increased or decreased by pressing
+RES or SET- on the steering wheel, or by
applying the accelerator or brake pedal. This
adjusted speed becomes the new set speed.
HDC will remain enabled between 30 and
60 km/h (19 and 37 mph); however, vehicle
speed cannot be set or maintained in this
range. HDC will automatically disable if the
vehicle speed is above 80 km/h (50 mph) or
above 60 km/h (37 mph) for at least
30 seconds.
5must be pressed again to re-enable HDC.
HDC may disable after an extended period
of use. If this happens, HDC will require
time to cool down. The length of time HDC
remains active depends on road conditions,
grade, set speed, vehicle loading, and
outside temperature.
When enabled, if the vehicle speed is above
30 km/h (19 mph) and below 60 km/h
(37 mph), a DIC message will display.
Driver Mode Control
Driver Mode Control (DMC) allows the driver
to adjust the overall driving experience to
better suit preference by adjusting multiple
systems to fit specific driving needs. Drive
mode availability and affected vehicle
subsystems are dependent upon vehicle trim
level, region, and optional features.
Mode Activation
To activate Tow/Haul Mode turn the knob
counterclockwise. To activate other drive
modes turn the knob clockwise.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 245
Modes:
Normal Mode :Use for normal city and
highway driving to provide a smooth ride.
This setting provides balance between
comfort and handling. This is the standard/
default mode. There is no persistent
indicator in the instrument cluster for
this mode.
6Snow/Ice Mode : Snow/Ice Mode
improves vehicle acceleration on snow and
ice covered roads. When active, Snow/Ice
Mode will adjust acceleration to optimize
traction on slippery surfaces. This can
compromise the acceleration on dry asphalt.
This feature is not intended for use when
the vehicle is stuck in sand, mud, ice, snow,
or gravel. If the vehicle becomes stuck, see If
the Vehicle Is Stuck 0216.
7Off-Road Mode : Use this mode for
off-road recreational driving. Off-Road Mode
should be used to improve driving at
moderate speeds, on grass, gravel, dirt,
unpaved roads, or snow-covered roads. The
accelerator pedal is tuned for off-road use.
This mode modifies pedal mapping,
All-Wheel Drive (AWD), ride height, Antilock Brake System (ABS), StabiliTrak/Electronic
Stability Control (ESC), and Traction Control
System (TCS) performance.
For more information on off-road driving see
Off-Road Driving
0211.
_Tow/Haul Mode : Use this mode
when hauling heavy loads to provide
increased performance and vehicle control.
Tow/Haul Mode adjusts the transmission
shift pattern, AWD, and ESC performance.
If the vehicle is turned off with Tow/Haul
Mode active and then restarted within four
hours or less, Tow/Haul will remain active.
Otherwise, the vehicle will start in
Normal Mode.
If the vehicle has a diesel engine, exhaust
braking is automatically activated when
Tow/Haul Mode is selected. It maintains
vehicle speed by automatically
implementing a shift pattern that uses the
engine and the transmission to slow the
vehicle. The system will command
downshifts and use the turbocharger on the
engine to reduce vehicle speed when the
brake is applied. The normal tow/haul shift
pattern will return once the vehicle is on a
low grade or when the accelerator pedal is
pressed. While in the Electronic Range Select (ERS)
Mode (see
“manual mode”), grade breaking
is deactivated, allowing the driver to select a
range and limiting the highest gear
available.
For more information on trailer weight
specifications, see Towing Equipment 0276.
Limited-Slip Differential
If equipped, the limited-slip differential can
give more traction on snow, mud, ice, sand,
or gravel. It works like a standard axle most
of the time, but when traction is low, this
feature allows the drive wheel with the
most traction to move the vehicle. For
vehicles with the limited-slip differential,
driven under severe conditions, the rear axle
fluid should be changed. See Maintenance
Schedule 0384.
Locking Rear Axle
Vehicles with a locking rear axle can give
more traction on snow, mud, ice, sand,
or gravel. It works like a standard axle most
of the time, but when traction is low, this
feature will allow the rear wheel with the
most traction to move the vehicle.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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246 Driving and Operating
Cruise Control{
Warning
Cruise control can be dangerous where
you cannot drive safely at a steady
speed. Do not use cruise control on
winding roads or in heavy traffic.
Cruise control can be dangerous on
slippery roads. On such roads, fast
changes in tire traction can cause
excessive wheel slip, and you could lose
control. Do not use cruise control on
slippery roads.
If equipped with cruise control, a speed of
about 40 km/h (25 mph) or more can be
maintained without keeping your foot on
the accelerator. Cruise control does not work
at speeds below about 40 km/h (25 mph).
If the cruise control is being used and the
Traction Control System (TCS) or StabiliTrak/
Electronic Stability Control (ESC) begins to
limit wheel spin, the cruise control will
automatically disengage. See Traction
Control/Electronic Stability Control 0242.
If a collision alert occurs when cruise control
is activated, cruise control is disengaged. See
Forward Collision Alert (FCA) System 0257. When road conditions allow you to safely
use it again, cruise control can be turned
back on.
Turning off the TCS or StabiliTrak/ESC
system will disengage the cruise control.
If the brakes are applied, cruise control
disengages.
5:
Press to turn cruise control on or off.
A white indicator comes on or off in the
instrument cluster.
+RES : If there is a set speed in memory,
press the control up briefly to resume to
that speed or press and hold to accelerate.
If cruise control is already engaged, use to
increase vehicle speed. SET−
:Press the control down briefly to set
the speed and activate cruise control.
If cruise control is already engaged, use to
decrease vehicle speed.
*: Press to disengage cruise control
without erasing the set speed from memory.
Setting Cruise Control
If
5is on when not in use, SET− or +RES
could get pressed and go into cruise when
not desired. Keep
5off when cruise is not
being used.
1. Press
5to turn the cruise system on.
2. Get up to the desired speed.
3. Press and release SET−.
4. Remove your foot from the accelerator.
The cruise control indicator on the
instrument cluster turns green after cruise
control has been set to the desired speed.
See Instrument Cluster 0102.
Resuming a Set Speed
If the cruise control is set at a desired speed
and then the brakes are applied or
*is
pressed, the cruise control is disengaged
without erasing the set speed from memory.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 247
Once the vehicle reaches about 40 km/h
(25 mph) or more, press RES+ up briefly. The
vehicle returns to the previously set speed.
Increasing Speed While Using Cruise Control
Do one of the following:
.Press and hold +RES up until the desired
speed is reached, then release it.
.To increase vehicle speed in small
increments, press +RES up briefly. For
each press, the vehicle goes about 1 km/h
(1 mph) faster.
The speedometer reading can be displayed
in either English or metric units. See
Instrument Cluster 0102. The increment
value used depends on the units displayed.
Reducing Speed While Using Cruise Control
Do one of the following:
.Press and hold SET– down until the
desired lower speed is reached, then
release it.
.To slow down in small increments, press
SET– down briefly. For each press, the
vehicle goes about 1 km/h (1 mph) slower.
The speedometer reading can be displayed
in either English or metric units. See
Instrument Cluster 0102. The increment
value used depends on the units displayed. Passing Another Vehicle While Using Cruise
Control
Use the accelerator pedal to increase the
vehicle speed. When you take your foot off
the pedal, the vehicle will slow down to the
previously set cruise speed. While pressing
the accelerator pedal or shortly following
the release to override cruise control, briefly
pressing SET–
will result in cruise control set
to the current vehicle speed.
Using Cruise Control on Hills
How well the cruise control works on hills
depends on the vehicle speed, the load, and
the steepness of the hills. When going up
steep hills, pressing the accelerator pedal
may be necessary to maintain vehicle speed.
While going downhill, cruise braking helps
maintain driver selected speed.
Cruise Grade Braking is enabled when the
vehicle is started and cruise control is active.
It is not enabled in Range Selection Mode.
It assists in maintaining driver selected
speed when driving on downhill grades by
using the engine and transmission to slow
the vehicle. For other forms of descent control, see
Hill
Descent Control (HDC) 0244, Automatic
Transmission 0232, and Tow/Haul Mode
0 235.
Ending Cruise Control
There are four ways to end cruise control:
.Step lightly on the brake pedal.
.Press*.
.Shift the transmission to N (Neutral).
.To turn off cruise control, press5.
Erasing Speed Memory
The cruise control set speed is erased from
memory if
5is pressed or the ignition is
turned off.
Driver Assistance Systems
This vehicle may have features that work
together to help avoid crashes or reduce
crash damage while driving, backing, and
parking. Read this entire section before
using these systems.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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248 Driving and Operating
{Warning
Do not rely on the Driver Assistance
Systems. These systems do not replace
the need for paying attention and driving
safely. You may not hear or feel alerts or
warnings provided by these systems.
Failure to use proper care when driving
may result in injury, death, or vehicle
damage. SeeDefensive Driving 0208.
Under many conditions, these systems
will not:
.Detect children, pedestrians, bicyclists,
or animals.
.Detect vehicles or objects outside the
area monitored by the system.
.Work at all driving speeds.
.Warn you or provide you with enough
time to avoid a crash.
.Work under poor visibility or bad
weather conditions.
.Work if the detection sensor is not
cleaned or is covered by ice, snow,
mud, or dirt. (Continued)
Warning (Continued)
.Work if the detection sensor is
covered up, such as with a sticker,
magnet, or metal plate.
.Work if the area surrounding the
detection sensor is damaged or not
properly repaired.
Complete attention is always required
while driving, and you should be ready to
take action and apply the brakes and/or
steer the vehicle to avoid crashes.
Audible or Safety Alert Seat
Some driver assistance features alert the
driver of obstacles by beeping. To change
the volume of the warning chime, see
“Comfort and Convenience” underVehicle
Personalization 0126.
If equipped with the Safety Alert Seat, the
driver seat cushion may provide a vibrating
pulse alert instead of beeping. To change
this, see “Collision/Detection Systems” under
Vehicle Personalization 0126.
Cleaning
Depending on vehicle options, keep these
areas of the vehicle clean to ensure the best
driver assistance feature performance. Driver Information Center (DIC) messages may
display when the systems are unavailable or
blocked.

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Driving and Operating 249
.Front and rear bumpers and the area
below the bumpers
.Front grille and headlamps
.Front camera lens in the front grille or
near the front emblem
.Front side and rear side panels
.Outside of the windshield in front of the
rearview mirror
.Side camera lens on the bottom of the
outside mirrors
.Rear side corner bumpers
.Rear Vision Camera in the tailgate handle
.Rear Camera Mirror and Cargo View
Camera in the Center High-Mounted
Stoplamp
Radio Frequency
This vehicle may be equipped with driver
assistance systems that operate using radio
frequency. See Radio Frequency Statement
0 409.
Assistance Systems for Parking or
Backing
If equipped, the Rear Vision Camera (RVC),
Surround Vision, Rear Park Assist (RPA),
Front Park Assist (FPA), and Rear Cross
Traffic Alert (RCTA) may help the driver park
or avoid objects. Always check around the
vehicle when parking or backing.
The RVC, RPA, and Surround Vision will not
work properly if the tailgate is down. If the
tailgate is down, do not use these systems.
Rear Vision Camera (RVC)
When the vehicle is shifted into R (Reverse),
the RVC displays an image of the area
behind the vehicle in the infotainment
display. The previous screen displays when
the vehicle is shifted out of R (Reverse) after
a short delay. To return to the previous
screen sooner, press any button on the
infotainment system, shift into P (Park), or,
while in D (Drive), reach a vehicle speed of
approximately 12 km/h (8 mph). The rear
vision camera is in the tailgate handle.
1. View Displayed by the Rear Vision
Camera
1. View Displayed by the Rear VisionCamera
2. Corners of the Rear Bumper