CHEVROLET SS 2017 1.G Owners Manual

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
360 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and thetype of services performed in the boxes provided. Retain all maintenance receipts.
DateOdometerReadingServiced By Services Performed

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Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 361Service Parts IdentificationLabel . . . . . . . . . . . . . . . . . . . . . . . . 361
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . . 362Engine Drive Belt Routing . . . . 363
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the frontcorner of the instrument panel, onthe driver side of the vehicle. It canbe seen through the windshield fromoutside. The Vehicle IdentificationNumber (VIN) also appears on theVehicle Certification and ServiceParts labels and certificates of titleand registration.
Engine Identification
The eighth character in the VIN isthe engine code. This codeidentifies the vehicle's engine,specifications, and replacementparts. See“Engine Specifications”underCapacities and Specifications0362for the vehicle's engine code.
Service Parts
Identification Label
This label, on the rear load floor,behind the spare tire tub, has thefollowing information:
.Vehicle IdentificationNumber (VIN).
.Model designation.
.Paint information.
.Production options and specialequipment.
Do not remove this label from thevehicle.

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
362 Technical Data
Vehicle Data
Capacities and Specifications
The following approximate capacities are given in English and metric conversions. SeeRecommended Fluids andLubricants0358.
ApplicationCapacities
Metric English
Air Conditioning Refrigerant For the air conditioning system refrigerant chargetype and amount, see the refrigerant label underthe hood. See your dealer for more information.
Engine Cooling System 10.5 L 11.0 qt
Engine Oil with Filter 7.6 L 8.0 qt
Fuel Tank 71 L 19 gal
Rear Axle Fluid 1.25 L 1.3 qt
Transmission Fluid (Pan Removal and Filter Replacement) 6.3 L 6.7 qt
Wheel Nut Torque 190Y140 lb ft
All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in thismanual. Recheck fluid level after filling.

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
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Engine Specifications
EngineVIN CodeTr a n s m i s s i o nSpark Plug Gap
6.2L V8 (LS3)WAutomaticManual0.95–1.10 mm (0.037–0.043 in)
Engine Drive Belt Routing

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
364 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 364Customer AssistanceOffices . . . . . . . . . . . . . . . . . . . . . . 366Customer Assistance for TextTe l e p h o n e ( T T Y ) U s e r s . . . . . 3 6 7Online Owner Center . . . . . . . . . 367GM Mobility ReimbursementProgram . . . . . . . . . . . . . . . . . . . . 368Roadside AssistanceProgram . . . . . . . . . . . . . . . . . . . . 368Scheduling ServiceAppointments . . . . . . . . . . . . . . . 370Courtesy TransportationProgram . . . . . . . . . . . . . . . . . . . . 370Collision Damage Repair . . . . . 371Service Publications OrderingInformation . . . . . . . . . . . . . . . . . . 373Radio FrequencyStatement . . . . . . . . . . . . . . . . . . . 374
Reporting Safety Defects
Reporting Safety Defects tothe United StatesGovernment . . . . . . . . . . . . . . . . . 374
Reporting Safety Defects tothe CanadianGovernment . . . . . . . . . . . . . . . . . 375Reporting Safety Defects toGeneral Motors . . . . . . . . . . . . . 375
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 375Event Data Recorders . . . . . . . . 376OnStar®...................... 376Infotainment System . . . . . . . . . . 377
Customer Information
Customer Satisfaction
Procedure
Yo u r s a t i s f a c t i o n a n d g o o d w i l l a r eimportant to your dealer and toChevrolet. Normally, any concernswith the sales transaction or theoperation of the vehicle will beresolved by your dealer's sales orservice departments. Sometimes,however, despite the best intentionsof all concerned, misunderstandingscan occur. If your concern has notbeen resolved to your satisfaction,the following steps should be taken:
STEP ONE :Discuss your concernwith a member of dealershipmanagement. Normally, concernscan be quickly resolved at that level.If the matter has already beenreviewed with the sales, service,or parts manager, contact the ownerof your dealership or the generalmanager.
STEP TWO :If after contacting amember of dealership management,it appears your concern cannot be

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resolved by your dealership withoutfurther help, in the U.S., call theChevrolet Customer AssistanceCenter at 1-800-222-1020. InCanada, call General Motors ofCanada Customer Care Centre at1-800-263-3777 (English),or 1-800-263-7854 (French).
We encourage you to call thetoll-free number in order to give yourinquiry prompt attention. Have thefollowing information available togive the Customer Assistancerepresentative:
.Vehicle IdentificationNumber (VIN). This is availablefrom the vehicle registration ortitle, or the plate at the top left ofthe instrument panel and visiblethrough the windshield.
.Dealership name and location.
.Vehicle delivery date andpresent mileage.
When contacting Chevrolet,remember that your concern willlikely be resolved at a dealer'sfacility. That is why we suggestfollowing Step One first.
STEP THREE—U.S. Owners :Both General Motors and yourdealer are committed to makingsure you are completely satisfiedwith your new vehicle. However,if you continue to remain unsatisfiedafter following the procedureoutlined in Steps One and Two, youcan file with the Better BusinessBureau (BBB) Auto Line®Programto enforce your rights.
The BBB Auto Line Program is anout-of-court program administeredby the Council of Better BusinessBureaus to settle automotivedisputes regarding vehicle repairs orthe interpretation of the New VehicleLimited Warranty. Although you maybe required to resort to this informaldispute resolution program prior tofiling a court action, use of theprogram is free of charge and yourcase will generally be heard within40 days. If you do not agree with thedecision given in your case, youmay reject it and proceed with anyother venue for relief availableto you.
Yo u m a y c o n t a c t t h e B B B A u t o L i n eProgram using the toll-freetelephone number or write them atthe following address:
BBB Auto Line ProgramCouncil of Better Business Bureaus,Inc.3033 Wilson BoulevardSuite 600Arlington, VA 22201
Te l e p h o n e : 1 - 8 0 0 - 9 5 5 - 5 1 0 0http://www.bbb.org/council/programs-services/dispute-handling-and-resolution/bbb-auto-line
This program is available in all50 states and the District ofColumbia. Eligibility is limited byvehicle age, mileage, and otherfactors. General Motors reservesthe right to change eligibilitylimitations and/or discontinue itsparticipation in this program.
STEP THREE—CanadianOwners :In the event that you donot feel your concerns have beenaddressed after following theprocedure outlined in Steps Oneand Two, General Motors of Canada

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
366 Customer Information
Company wants you to be aware ofits participation in a no-chargeMediation/Arbitration Program.General Motors of CanadaCompany has committed to bindingarbitration of owner disputesinvolving factory-related vehicleservice claims. The programprovides for the review of the factsinvolved by an impartial third partyarbiter, and may include an informalhearing before the arbiter. Theprogram is designed so that theentire dispute settlement process,from the time you file your complaintto the final decision, should becompleted in about 70 days. Webelieve our impartial program offersadvantages over courts in mostjurisdictions because it is informal,quick, and free of charge.
For further information concerningeligibility in the Canadian MotorVehicle Arbitration Plan (CAMVAP),call toll-free 1-800-207-0685, or callthe General Motors Customer CareCentre, 1-800-263-3777 (English),1-800-263-7854 (French),or write to:
The Mediation/Arbitration Programc/o Customer Care CentreGeneral Motors of CanadaCompanyMail Code: CA1-163-0051908 Colonel Sam DriveOshawa, Ontario L1H 8P7
Yo u r i n q u i r y s h o u l d b e a c c o m p a n i e dby the Vehicle IdentificationNumber (VIN).
Customer Assistance
Offices
Chevrolet encourages customers tocall the toll-free number forassistance. However, if a customerwishes to write or e-mail Chevrolet,the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor DivisionChevrolet Customer AssistanceCenterP. O . B o x 3 3 1 7 0Detroit, MI 48232-5170www.Chevrolet.com
1-800-222-10201-800-833-2438 (For TextTe l e p h o n e D e v i c e s ( T T Y s ) )Roadside Assistance:1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of CanadaCompanyCustomer Care Centre, Mail Code:CA1-163-0051908 Colonel Sam DriveOshawa, Ontario L1H 8P7www.gm.ca
1-800-263-3777 (English)1-800-263-7854 (French)1-800-263-3830 (For Text

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
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Te l e p h o n e d e v i c e s ( T T Y s ) )Roadside Assistance:1-800-268-6800
Overseas
Please contact the local GeneralMotors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To a s s i s t c u s t o m e r s w h o a r e d e a f ,hard of hearing, or speech-impairedand who use Text Telephones(TTYs), Chevrolet has TTYequipment available at its CustomerAssistance Center. Any TTY user inthe U.S. can communicate withChevrolet by dialing:1-800-833-2438. TTY users inCanada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online ownerexperience allows interaction withChevrolet and keeps importantvehicle-specific information in oneplace.
Membership Benefits
E:Download owner manuals andview vehicle-specific how-to videos.
G:View maintenance schedules,alerts, and OnStar VehicleDiagnostic Information. Scheduleservice appointments.
I:View and print dealer-recordedservice records and self-recordedservice records.
D:Select a preferred dealer andview locations, maps, phonenumbers, and hours.
r:Track your vehicle’swarrantyinformation.
J:View active recalls by VehicleIdentification Number (VIN). SeeVehicle Identification Number (VIN)0361.
H:View GM Card, SiriusXMSatellite radio (if equipped), andOnStar account information (ifequipped).
F:Chat with online helprepresentatives.
See my.chevrolet.com to registeryour vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
.Chat live with online helprepresentatives.
.Locate owner resources such aslease-end, financing, andwarranty information.
.Retrieve your favorite articles,quizzes, tips, and multimediagalleries organized into theFeatured Articles and Auto CareSections.
.Download owner manuals.

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
368 Customer Information
.Find theChevrolet-recommendedmaintenance services.
GM Mobility
Reimbursement Program
This program is available toqualified applicants for costreimbursement of eligibleaftermarket adaptive equipmentrequired for the vehicle, such ashand controls or a wheelchair/scooter lift for the vehicle.
For more information on the limitedoffer, visit www.gmmobility.com orcall the GM Mobility AssistanceCenter at 1-800-323-9935. TextTe l e p h o n e ( T T Y ) u s e r s , c a l l1-800-833-9935.
General Motors of Canada also hasaMobilityProgram.Visitwww.gm.caor call 1-800-GM-DRIVE (463-7483)for details. TTY users call1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call1-800-243-8872. (Text Telephone(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,call 1-800-268-6800.
Service is available 24 hours a day,365 days a year.
Calling for Assistance
When calling Roadside Assistance,have the following informationready:
.Yo u r n a m e , h o m e a d d r e s s , a n dhome telephone number.
.Te l e p h o n e n u m b e r o f y o u rlocation.
.Location of the vehicle.
.Model, year, color, and licenseplate number of the vehicle.
.Odometer reading, VehicleIdentification Number (VIN), anddelivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided for theduration of the vehicle’spowertrainwarranty.
In the U.S., anyone driving thevehicle is covered. In Canada, aperson driving the vehicle withoutpermission from the owner is notcovered.
Roadside Assistance is not a part ofthe New Vehicle Limited Warranty.General Motors North America andChevrolet reserve the right to makeany changes or discontinue theRoadside Assistance program atany time without notification.
General Motors North America andChevrolet reserve the right to limitservices or payment to an owner ordriver if they decide the claims aremade too often, or the same type ofclaim is made many times.

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
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Services Provided
.Emergency Fuel Delivery:Delivery of enough fuel for thevehicle to get to the nearestservice station.
.Lock-Out Service:Service tounlock the vehicle if you arelocked out. A remote unlock maybe available if you have OnStar.For security reasons, the drivermust present identificationbefore this service is given.
.Emergency Tow from a PublicRoad or Highway:To w t o t h enearest Chevrolet dealer forwarranty service, or if the vehiclewas in a crash and cannot bedriven. Assistance is not givenwhen the vehicle is stuck in thesand, mud, or snow.
.Flat Tire Change:Service tochange a flat tire with the sparetire. The spare tire, if equipped,must be in good condition andproperly inflated. It is the owner'sresponsibility for the repair orreplacement of the tire if it is notcovered by the warranty.
.Battery Jump Start:Service tojump start a dead battery.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:If your trip isinterrupted due to a warrantyevent, incidental expenses maybe reimbursed within thePowertrain warranty period.Items considered are reasonableand customary hotel, meals,rental car, or a vehicle beingdelivered back to the customer,up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.Impound towing caused byviolation of any laws.
.Legal fines.
.Mounting, dismounting,or changing of snow tires,chains, or other traction devices.
Service is not provided if a vehicleis in an area that is not accessibleto the service vehicle or is not aregularly traveled or maintainedpublic road, which includes ice andwinter roads. Off-road use is notcovered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery:Reimbursementis up to 7 liters. If available,diesel fuel delivery may berestricted. Propane and otherfuels are not provided throughthis service.
.Lock-Out Service:Vehicleregistration is required.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:Must be over150 km from where your trip wasstarted to qualify.Pre-authorization, originaldetailed receipts, and a copy ofthe repair orders are required.Once authorization has beenreceived, the RoadsideAssistance advisor will help tomake arrangements and explainhow to receive payment.
.Alternative Service:Ifassistance cannot be providedright away, the RoadsideAssistance advisor may givepermission to get localemergency road service. You willreceive payment, up to $100,