ESP CHEVROLET SSR 2003 1.G Owner's Manual

Page 235 of 374

Maintenance When Trailer Towing
Your vehicle will need service more often when you’re
pulling a trailer. SeeScheduled Maintenance on
page 6-5for more information. Things that are especially
important in trailer operation are automatic transmission
uid (don’t overll), engine oil, axle lubricant, belt,
cooling system and brake system. Each of these is
covered in this manual. If you’re trailering, it’s a
good idea to review these sections before you start
your trip.
Check periodically to see that all hitch nuts and bolts
are tight.
Trailer Wiring Harness
The trailer wiring is a four-wire harness assembly. The
wires are blunted and taped to the wiring harness.
The harness and wiring are stored under the vehicle on
the driver’s side. The harness has no connector and
should be wired by a qualied electrical technician. The
technician can use the following color code chart
when connecting the wiring harness to your trailer.
Black: Ground wire.
Yellow: Left turn lamps.
Dark Green: Right turn lamps.
Brown: Parking lamps.
Securely attach the harness to the trailer, then tape or
strap it to your vehicle’s frame rail. Be sure you
leave it loose enough so the wiring doesn’t bend or
break, but not so loose that it drags on the ground. Store
the harness in its original place. Wrap the harness
together and tie it neatly so it won’t be damaged.
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Page 258 of 374

How to Check the Automatic
Transmission Fluid
Because this operation can be difficult, you may choose
to have this done at the dealership service department.
If you do it yourself, be sure to follow all the instructions
here, or you could get a false reading on the dipstick.
Notice:Too much or too little uid can damage
your transmission. Too much can mean that some
of the uid could come out and fall on hot engine
part or exhaust system parts, starting a re.
Too little uid could cause the transmission to
overheat. Be sure to get an accurate reading if you
check your transmission uid.
Wait at least 30 minutes before checking the
transmission uid level if you have been driving:
When outside temperatures are above 90°F (32°C).
At high speed for quite a while.
In heavy traffic—especially in hot weather.
While pulling a trailer.To get the right reading, the uid should be at normal
operating temperature, which is 180°F to 200°F
(82°C to 93°C). If your vehicle has the auxiliary gage
package, you can check the transmission uid
temperature. SeeAuxiliary Gage Package on page 3-38
for more information.
Get the vehicle warmed up by driving about 15 miles
(24 km) when outside temperatures are above
50°F (10°C). If it’s colder than 50°F (10°C), drive the
vehicle in THIRD (3) until the engine temperature gage
moves and then remains steady for 10 minutes.
A cold uid check can be made after the vehicle has
been sitting for eight hours or more with the engine off,
but this is used only as a reference. Let the engine
run at idle for ve minutes if outside temperatures are
50°F (10°C) or more. If it’s colder than 50°F (10°C),
you may have to idle the engine longer. Should the uid
level be low during this cold check, you must check
the uid hot before adding uid. Checking the uid hot
will give you a more accurate reading of the uid level.
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How to Add Automatic Transmission
Fluid
Refer to the Maintenance Schedule to determine
what kind of transmission uid to use. See
Part D: Recommended Fluids and Lubricants
on page 6-15.
Add uid only after checking the transmission uid while
it is hot. (A cold check is used only as a reference.)
If the uid level is low, add only enough of the proper
uid to bring the level up to the HOT area for a hot
check. It doesn’t take much uid, generally less
than one pint (0.5 L). Don’t overll.
Notice:We recommend you use only uid labeled
DEXRON
®-III, because uid with that label is
made especially for your automatic transmission.
Damage caused by uid other than DEXRON
®-III is
not covered by your new vehicle warranty.
After adding uid, recheck the uid level as
described under “How to Check” earlier.
When the correct uid level is obtained, push the
dipstick back in all the way; then ip the handle
down to lock the dipstick in place.
Engine Coolant
The cooling system in your vehicle is lled with
DEX-COOL®engine coolant. This coolant is designed
to remain in your vehicle for 5 years or 150,000 miles
(240 000 km), whichever occurs rst, if you add
only DEX-COOL
®extended life coolant.
The following explains your cooling system and how
to add coolant when it is low. If you have a problem
with engine overheating or if you need to add coolant to
your radiator, seeEngine Overheating on page 5-27.
A 50/50 mixture of clean, drinkable water and
DEX-COOL
®coolant will:
Give freezing protection down to−34°F (−37°C).
Give boiling protection up to 265°F (129°C).
Protect against rust and corrosion.
Help keep the proper engine temperature.
Let the warning lights and gages work as they
should.
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Page 291 of 374

GAWR RR:Gross Axle Weight Rating for the rear axle,
seeLoading Your Vehicle on page 4-31.
Intended Outboard Sidewall:The side of an
asymmetrical tire, that must always face outward when
mounted on a vehicle.
Kilopascal (kPa):The metric unit for air pressure.
There are 6.9 kilopascals (kPa) to one psi.
Light Truck (LT-Metric) Tire:A tire used on light duty
trucks and some multipurpose passenger vehicles.
Load Index:An assigned number ranging from 1 to 279
that corresponds to the load carrying capacity of a tire.
Maximum Ination Pressure:The maximum air
pressure to which a cold tire may be inated. The
maximum air pressure is molded onto the sidewall.
Maximum Load Rating:The load rating for a tire at the
maximum permissible ination pressure for that tire.
Maximum Loaded Vehicle Weight:The sum of curb
weight; accessory weight; vehicle capacity weight;
and production options weight.
Normal Occupant Weight:The number of occupants a
vehicle is designed to seat multiplied by 150 pounds
(68 kg). SeeLoading Your Vehicle on page 4-31.
Occupant Distribution:Designated seating positions.Outward Facing Sidewall:The side of a asymmetrical
tire that has a particular side that faces outward
when mounted on a vehicle. The side of the tire that
contains a whitewall, bears white lettering or bears
manufacturer, brand, and or model name molding that is
higher or deeper than the same moldings on the other
sidewall of the tire.
Passenger (P-Metric) Tire:A tire used on passenger
cars and some light duty trucks and multipurpose
vehicles.
Recommended Ination Pressure:Vehicle
manufacturer’s recommended tire ination pressure and
shown on the tire placard. SeeInation - Tire Pressure
on page 5-56andLoading Your Vehicle on page 4-31.
Radial Ply tire:A pneumatic tire in which the ply cords
that extend to the beads are laid at 90 degrees to the
centerline of the tread.
Rim:A metal support for a tire and upon which the tire
beads are seated.
Sidewall:The portion of a tire between the tread and
the bead.
Speed Rating:An alphanumeric code assigned to a
tire indicating the maximum speed at which a tire
can operate.
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Page 296 of 374

Uniform Tire Quality Grading
Quality grades can be found where applicable on the
tire sidewall between tread shoulder and maximum
section width. For example:
Treadwear 200 Traction AA Temperature A
The following information relates to the system
developed by the United States National Highway
Traffic Safety Administration, which grades tires by
treadwear, traction and temperature performance. (This
applies only to vehicles sold in the United States.)
The grades are molded on the sidewalls of most
passenger car tires. The Uniform Tire Quality Grading
system does not apply to deep tread, winter-type
snow tires, space-saver or temporary use spare tires,
tires with nominal rim diameters of 10 to 12 inches
(25 to 30 cm), or to some limited-production tires.
While the tires available on General Motors passenger
cars and light trucks may vary with respect to these
grades, they must also conform to federal safety
requirements and additional General Motors Tire
Performance Criteria (TPC) standards.
Treadwear
The treadwear grade is a comparative rating based on
the wear rate of the tire when tested under controlled
conditions on a specied government test course.
For example, a tire graded 150 would wear one and
a half (1.5) times as well on the government course as
a tire graded 100. The relative performance of tires
depends upon the actual conditions of their use,
however, and may depart signicantly from the norm
due to variations in driving habits, service practices and
differences in road characteristics and climate.
Traction – AA, A, B, C
The traction grades, from highest to lowest, are AA, A,
B, and C. Those grades represent the tire’s ability
to stop on wet pavement as measured under controlled
conditions on specied government test surfaces of
asphalt and concrete. A tire marked C may have poor
traction performance. Warning: The traction grade
assigned to this tire is based on straight-ahead braking
traction tests, and does not include acceleration,
cornering, hydroplaning, or peak traction characteristics.
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Page 297 of 374

Temperature – A, B, C
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation
of heat and its ability to dissipate heat when tested
under controlled conditions on a specied indoor
laboratory test wheel. Sustained high temperature
can cause the material of the tire to degenerate and
reduce tire life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds to a
level of performance which all passenger car tires must
meet under the Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent higher levels of
performance on the laboratory test wheel than the
minimum required by law.
Warning: The temperature grade for this tire is
established for a tire that is properly inated and not
overloaded. Excessive speed, underination, or
excessive loading, either separately or in combination,
can cause heat buildup and possible tire failure.
Wheel Alignment and Tire Balance
The wheels on your vehicle were aligned and balanced
carefully at the factory to give you the longest tire life
and best overall performance.
If you notice unusual tire wear or your vehicle pulling
one way or the other, the alignment may need to
be reset. If you notice your vehicle vibrating when
driving on a smooth road, your wheels may need to
be rebalanced.
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Page 301 of 374

If a Tire Goes Flat
Your vehicle has no spare tire, no tire changing
equipment and no place to store a tire.
It’s unusual for a tire to “blow out” while you’re driving,
especially if you maintain your tires properly. See
Tires on page 5-51. If air goes out of a tire, it’s much
more likely to leak out slowly. But if you should
ever have a “blow out” here are a few tips about what to
expect and what to do:
If a front tire fails, the at tire will create a drag that
pulls the vehicle toward that side. Take your foot off the
accelerator pedal and grip the steering wheel rmly.
Steer to maintain lane position, and then gently brake to
a stop well out of the traffic lane.
A rear blow out, particularly on a curve, acts much like
a skid and may require the same correction you’d
use in a skid. In any rear blow out, remove your foot
from the accelerator pedal. Get the vehicle under control
by steering the way you want the vehicle to go. It may
be very bumpy and noisy, but you can still steer. Gently
brake to a stop, well off the road if possible.
If a tire goes at, avoid further tire and wheel damage by
driving slowly to a level place and stopping. Then do this:
1. Turn on the hazard warning ashers.
2. Set the parking brake rmly.
3. Put the shift lever in PARK (P).4. Turn off the engine.
5. Inspect the at tire.
If the tire has been separated from the wheel or has
damaged sidewalls or large tears that allow rapid
air loss, call a tire repair facility. SeeRoadside
Assistance Program on page 7-5.
If the at tire is due to a slow leak caused by a nail or
other similar road hazard, the tire inator kit may be used
to repair the damaged tire temporarily. The kit uses a
liquid tire sealant to seal small punctures in the tread
area of the tire. The at tire is then inated to at least
26 psi (179 kPa) and driven to evenly distribute the tire
sealant. The tire pressure is checked after driving for a
maximum of 10 minutes to see if the slow leak has been
stopped. If the tire pressure is 19 psi (131 kPa) or more,
inate the tire up to the standard operating pressure as
shown on the tire and loading information label found on
center pillar near the door latch or on the rear edge of the
driver’s door. SeeInation - Tire Pressure on page 5-56.
You should have the damaged tire repaired as soon as
possible. The tire sealant is a temporary repair only.
For more information regarding the tire inator kit
seeTire Inator Kit on page 5-66.
Notice:If the tire pressure has dropped below
19 psi (131 kPa), the vehicle should not be driven.
Damage to the tire may be severe and the sealant
will not be effective. Contact Roadside Assistance,
seeRoadside Assistance Program on page 7-5.
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Page 350 of 374

Customer Assistance
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Chevrolet Customer Assistance Center by calling
1-800-222-1020. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One rst if you
have a concern.
STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satised with your new vehicle. However, if you continue
to remain unsatised after following the procedure
outlined in Steps One and Two, you should le with the
GM/BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to
your Warranty and Owner Assistance Information
booklet for information on the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
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Page 356 of 374

Courtesy Rental Vehicle
When your vehicle is unavailable due to overnight
warranty repairs, your dealer may arrange to provide
you with a courtesy rental vehicle or reimburse you for a
rental vehicle you obtained, at actual cost, up to a
maximum of $30.00 per day supported by receipts. This
requires that you sign and complete a rental agreement
and meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage, credit
card, etc. You are responsible for fuel usage charges
and may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but itis
notpart of the New Vehicle Limited Warranty. A
separate booklet entitled “Warranty and Owner
Assistance Information” furnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Pleasecontact you dealer for specic information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
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