settings CHEVROLET TRAVERSE 2021 Service Manual

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
OnStar 351
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0346.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
352 OnStar
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without an ignition cycle. To
find out the duration of time that applies
for the vehicle, contact an OnStar Advisor by
pressing
Qor calling 1-888-4ONSTAR. If the
vehicle has not been started for an extended
period of time, OnStar can contact Roadside
Assistance or a locksmith to help gain access
to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders.
A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0254. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Connected Services 355
PressQ, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are sent
to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myChevrolet mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myChevrolet mobile app, or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyChevrolet Mobile App (If Available)
Download the myChevrolet mobile app to
compatible Apple and Android smartphones.
Chevrolet users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped with
the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
.Request roadside assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Index 365
Safety Defects Reporting (cont'd)U.S. Government . . . . . . . . . . . . . . . . . . . . . . . 346
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Safety System Check . . . . . . . . . . . . . . . . . . . . . 54
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Scheduling Appointments . . . . . . . . . . . . . . . . 342
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Buckle To Drive . . . . . . . . . . . . . . . . . . . . . . . . . 48
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
How to Wear Seat Belts Properly . . . . . . . 49
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . 50
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Replacing after a Crash . . . . . . . . . . . . . . . . . 55
Use During Pregnancy . . . . . . . . . . . . . . . . . . 54
Seats
Adjustment, Front . . . . . . . . . . . . . . . . . . . . . . 36
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . 34
Heated and Ventilated Front . . . . . . . . . . . . 41
Heated, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Lumbar Adjustment, Front . . . . . . . . . . . . . . 37
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power Adjustment, Front . . . . . . . . . . . . . . . 36
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 37
Third Row Seat . . . . . . . . . . . . . . . . . . . . . . . . . 45
Securing Child Restraints . . . . . . . . . . . . . . 80, 82 Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187 Accessories and Modifications . . . . . . . . . 256
Doing Your Own Work . . . . . . . . . . . . . . . . . 257
Maintenance Records . . . . . . . . . . . . . . . . . . 333
Maintenance, General Information . . . . . 322
Parts Identification . . . . . . . . . . . . . . . . . . . . . 334
Scheduling Appointments . . . . . . . . . . . . . . 342
Service Electric Parking Brake Light . . . . . . 106
Services Special Application . . . . . . . . . . . . . . . . . . . . . 328
Servicing System . . . . . . . . . . . . . . . . . . . . . . . . .154
Servicing the Airbag . . . . . . . . . . . . . . . . . . . . . . 64
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . 237
Signals, Turn and Lane-Change . . . . . . . . . . . . 125
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . 135
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Special Application Services . . . . . . . . . . . . . . 328
Specifications and Capacities . . . . . . . . . . . . . 335 Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Start Vehicle, Remote . . . . . . . . . . . . . . . . . . . . . . 13
Starting the Engine . . . . . . . . . . . . . . . . . . . . . . 203
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Heated Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Wheel Adjustment . . . . . . . . . . . . . . . . . . . . . . 90
Wheel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 90
Steering Wheel Controls . . . . . . . . . . . . . . . . . . 131
Stop/Start System . . . . . . . . . . . . . . . . . . . . . . . 204
Storage Areas
Cargo Management System . . . . . . . . . . . . 86
Center Console . . . . . . . . . . . . . . . . . . . . . . . . . 85
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . 85
Roof Rack System . . . . . . . . . . . . . . . . . . . . . . . 87
Storage Compartments . . . . . . . . . . . . . . . . . . . 85
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
System Engine Air Filter Life . . . . . . . . . . . . . . . . . . . 263