tow CHEVROLET VOLT 2016 2.G Service Manual
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Customer Information 335
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
From the U.S., call 1-888-811-1926;
(Text Telephone (TTY):
1-888-889-2438).
From Canada, call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered. Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified Volt or ELR
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336 Customer Information
dealer for warranty service, or if
the vehicle was in a crash and
cannot be driven. Assistance is
not given when the vehicle is
stuck in the sand, mud, or snow.
Emergency towing may be
covered during the Extended
Vehicle (EV) warranty.
. Flat Tire Change: Service to
change a flat tire with the tire
sealant and compressor kit.
If the tire has been separated
from the wheel, has damaged
sidewalls, or has a large
puncture, the tire is too severely
damaged for the tire sealant and
compressor kit to be effective
and the vehicle will have to be
towed. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to Canadian
Vehicles
. Lock-Out Service: Vehicle
registration is required. .
Trip Interruption Benefits and
Assistance: Must be over
150 km (93 mi) from where the
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner's responsibility.
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Customer Information 339
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs by using
aftermarket collision parts. Some
insurance companies will notspecify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
335.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
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340 Customer Information
In a crash, the sensing system may
shut down the high voltage system.
SeeBattery - North America 0245
for important safety information.
If an airbag has inflated, see What
Will You See after an Airbag
Inflates? 067.
If the vehicle is damaged from a
crash, flood, fire, or other event it
may be necessary to have the
vehicle inspected. SeeBattery -
North America 0245 andHigh
Voltage Safety Information 019 for
important safety information.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty. Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engine, electric drive unit, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
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Index 359
G
GaugesBattery . . . . . . . . . . . . . . . . . . . . . . . 104
Driver Efficiency . . . . . . . . . . . . . . 105
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Odometer . . . . . . . . . . . . . . . . . . . . . 104
Power Indicator . . . . . . . . . . . . . . . 106
Speedometer . . . . . . . . . . . . . . . . . 104
Trip Odometer . . . . . . . . . . . . . . . . 104
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . 100
General Information Service and Maintenance . . . . . 314
Towing . . . . . . . . . . . . . . . . . . . . . . . . 223
Vehicle Care . . . . . . . . . . . . . . . . . . 226
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 92
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 334
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 249
Hatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Hazard Warning Flashers . . . . . . . 149
Head Restraints . . . . . . . . . . . . . . . . . 50
Headlamps . . . . . . . . . . . . . . . . . . . . . 249Aiming . . . . . . . . . . . . . . . . . . . . . . . . 249
Automatic . . . . . . . . . . . . . . . . . . . . . 148
Bulb Replacement . . . . . . . . . . . . 249 Headlamps (cont'd)
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 148
Flash-to-Pass . . . . . . . . . . . . . . . . . 148
High-Beam On Light . . . . . . . . . . .115
High/Low Beam Changer . . . . . 147
Lamps On Reminder . . . . . . . . . .116
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 56
Steering Wheel . . . . . . . . . . . . . . . . . 95
Heated Front Seats . . . . . . . . . . . . . . 53
Heated Mirrors . . . . . . . . . . . . . . . . . . . 45
Heating and Air Conditioning . . . 154
High Voltage Battery Gauge . . . . 104
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 251
High-Beam On Light . . . . . . . . . . . . 115
Hill and Mountain Roads . . . . . . . . 166
Hill Start Assist (HSA) . . . . . . . . . . 186
Hold Mode Light . . . . . . . . . . . . . . . . 112
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 57
I
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 43
IndicatorVehicle Ahead . . . . . . . . . . . . . . . . .113
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 75
Information Energy . . . . . . . . . . . . . . . . . . . . . . . 127
Infotainment . . . . . . . . . . . . . . . . . . . . 153
Infotainment System . . . . . . . . . . . . 344
Instrument Cluster . . . . . . . . . . . . . . 100
Interior Rearview Mirrors . . . . . . . . . 45
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 295
K
Key and Lock Messages . . . . . . . . 133
Keyless EntryRemote (RKE) System . . . . . . . . . 29
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
L
Labeling, Tire Sidewall . . . . . . . . . . 263
Lamps Daytime Running (DRL) . . . . . . 148
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 150
Exterior Controls . . . . . . . . . . . . . . 146
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362 Index
Parking or BackingAssistance Systems . . . . . . . . . . 193
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 108
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Passenger Sensing System . . . . . 68
Perchlorate Materials
Requirements, California . . . . . . 226
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 138
Plug-In Charging . . . . . . . . . . . . . . . 205
Power Button . . . . . . . . . . . . . . . . . . . . . . . . 171
Door Locks . . . . . . . . . . . . . . . . . . . . . 39
Flows . . . . . . . . . . . . . . . . . . . . . . . . . .117
Indicator Gauge . . . . . . . . . . . . . . 106
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 98
Protection, Battery . . . . . . . . . . . . 152
Retained Accessory (RAP) . . . 174
Windows . . . . . . . . . . . . . . . . . . . . . . . 46
Pregnancy, Using Safety Belts . . . 60
Privacy Vehicle Data Recording . . . . . . . 343
Program Courtesy Transportation . . . . . . 337
Programmable Charging . . . . . . . . 118 Proposition
65 Warning,
California . . . . . . . . . . . .226, 245, 295
Propulsion Power Messages . . . 135
R
Radio Frequency Statement . . . . 341
Reading Lamps . . . . . . . . . . . . . . . . . 151
Ready Indicator . . . . . . . . . . . . . . . . . 115
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 54 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 56
Rear Storage . . . . . . . . . . . . . . . . . . . . 92
Rearview Mirrors . . . . . . . . . . . . . . . . 45
Automatic Dimming . . . . . . . . . . . . . 45
Reclining Seatbacks . . . . . . . . . . . . . 52
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 324
Records Maintenance . . . . . . . . . . . . . . . . . . 326
Recreational Vehicle Towing . . . . 302
Regenerative Braking . . . . . . . . . . . 187
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 334
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 29
Remote Start . . . . . . . . . . . . . . . . . . . . 35
Replacement Bulbs . . . . . . . . . . . . . 251
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 74 Replacement Parts (cont'd)
Maintenance . . . . . . . . . . . . . . . . . . 325
Replacing Airbag System . . . . . . . . 74
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 87
Replacing Safety Belt System Parts after a Crash . . . . . . . . . . . . . 61
Reporting Safety Defects Canadian Government . . . . . . . . 342
General Motors . . . . . . . . . . . . . . . 342
U.S. Government . . . . . . . . . . . . . 342
Requirements Electrical Battery Charging . . . 218
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 79
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 174
Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . 136
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 165
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 335
Rotation, Tires . . . . . . . . . . . . . . . . . . 274
Routing, Engine Drive Belt . . . . . . 330
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 182
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364 Index
Storage Areas (cont'd)Center Console . . . . . . . . . . . . . . . . . 93
Glove Box . . . . . . . . . . . . . . . . . . . . . . 92
Storage Compartments . . . . . . . . . . 92
Storing the Tire Sealant and
Compressor Kit . . . . . . . . . . . . . . . 288
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 168
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 48
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 198
Infotainment . . . . . . . . . . . . . 153, 344
System Operation
Electric Vehicle . . . . . . . . . . . . . . . 176
Systems Driver Assistance . . . . . . . . . . . . . 193
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 250
Text Telephone (TTY) Users . . . . 334
Theft-Deterrent Systems . . . . . . . . . 43Immobilizer . . . . . . . . . . . . . . . . . . . . . 43
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
All-Season . . . . . . . . . . . . . . . . . . . . 262
Buying New Tires . . . . . . . . . . . . . 276
Chains . . . . . . . . . . . . . . . . . . . . . . . . 280
Changing . . . . . . . . . . . . . . . . . . . . . 289 Tires (cont'd)
Compact Spare . . . . . . . . . . . . . . . 294
Designations . . . . . . . . . . . . . . . . . 265
Different Size . . . . . . . . . . . . . . . . . 277
If a Tire Goes Flat . . . . . . . . . . . . 281
Inspection . . . . . . . . . . . . . . . . . . . . 273
Lifting the Vehicle . . . . . . . . . . . . . 227
Messages . . . . . . . . . . . . . . . . . . . . 137
Pressure Light . . . . . . . . . . . . . . . . .114
Pressure Monitor Operation . . 270
Pressure Monitor System . . . . . 269
Rotation . . . . . . . . . . . . . . . . . . . . . . 274
Sealant and
Compressor Kit . . . . . . . . . . . . . 282
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . . . 288
Sidewall Labeling . . . . . . . . . . . . . 263
Terminology and Definitions . . 266
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 277
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 279
Wheel Replacement . . . . . . . . . . 279
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 275
Winter . . . . . . . . . . . . . . . . . . . . . . . . 262
Towing General Information . . . . . . . . . . 223 Towing (cont'd)
Recreational Vehicle . . . . . . . . . . 302
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 300
Traction
Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . .113
Off Light . . . . . . . . . . . . . . . . . . . . . . .113
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 188
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 337
Trip Odometer . . . . . . . . . . . . . . . . . . 104
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 149
U
Uniform Tire Quality Grading . . . 277
Using This Manual . . . . . . . . . . . . . . . . 2
Utility Interruption of
Charging . . . . . . . . . . . . . . . . . . . . . . 218
V
VehicleAlarm System . . . . . . . . . . . . . . . . . . 42
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 163
Identification Number (VIN) . . . 327
Load Limits . . . . . . . . . . . . . . . . . . . 168
Messages . . . . . . . . . . . . . . . . . . . . 130
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Index 365
Vehicle (cont'd)Personalization . . . . . . . . . . . . . . . 138
Reminder Messages . . . . . . . . . . 138
Security . . . . . . . . . . . . . . . . . . . . . . . . 42
Speed Messages . . . . . . . . . . . . . 138
Starting and Stopping . . . . . . . . . 173
Towing . . . . . . . . . . . . . . . . . . . . . . . . 300
Vehicle Ahead Indicator . . . . . . . . 113
Vehicle Care Storing the Tire Sealantand Compressor Kit . . . . . . . . . 288
Tire Pressure . . . . . . . . . . . . . . . . . 268
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 343
Vehicle Ready Light . . . . . . . . . . . . 115
Ventilation, Air . . . . . . . . . . . . . . . . . . 159
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Voltage Devices and Wiring . . . . 251
W
Warning Brake System Light . . . . . . . . . . . .110
Caution and Danger . . . . . . . . . . . . . 3
Lane Departure (LDW) . . . . . . . 203
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 100 Warnings
Hazard Flashers . . . . . . . . . . . . . . 149
Washer Fluid . . . . . . . . . . . . . . . . . . . 242
Wheels Alignment and Tire Balance . . 279
Different Size . . . . . . . . . . . . . . . . . 277
Replacement . . . . . . . . . . . . . . . . . 279
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Where to Put the Restraint . . . . . . 79
Windows . . . . . . . . . . . . . . . . . . . . . . . . 45 Power . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Windshield Wiper/Washer . . . . . . . . . . . . . . . . . . 96
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 167
Winter Tires . . . . . . . . . . . . . . . . . . . . 262
Wiper Blade Replacement . . . . . . 248
Wireless Charging . . . . . . . . . . . . . . . 99
Wiring, High Voltage Devices . . . 251