CHRYSLER PACIFICA 2022 Vehicle Warranty
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WHAT IS COVERED UNDER FCA US LLC'S WARRANTIES9
2.3. RESTRAINT SYSTEM LIMITED WARRANTY, VEHICLES SOLD
AND REGISTERED IN THE STATE OF KANSAS ONLY
For vehicles sold and registered in the State of Kansas, seat belts and
related seat belt components are warranted against defects in
workmanship and materials for 10 years, regardless of mileage.
This warranty does not cover replacement of seat belts and related
components required as the result of collision.
2.4. POWERTRAIN LIMITED WARRANTY
A. WHO IS COVERED
You are covered by the Powertrain Limited Warranty if you are a purchaser
for use of the vehicle.
B. WHAT IS COVERED
The Powertrain Limited Warranty covers the cost of all parts and labor
needed to repair a powertrain component listed in “section 2.4 E” below
that is defective in workmanship and materials.
C. HOW LONG IT LASTS
The Powertrain Limited Warranty lasts for up to five years or 60,000 miles
on the odometer, whichever occurs first, calculated from the start date of
the Basic Limited Warranty, as set forth in “section 2.1 E”.
D. TOWING COSTS ARE COVERED
Roadside Assistance covers the cost of towing your vehicle to the nearest
authorized Chrysler, Dodge, Jeep® or Ram dealer if your vehicle cannot be
driven because a covered part has failed.
If you choose to go to another dealership, you will be responsible for
the cost if the extra distance exceeds 10 miles. Refer to “section 6.2” for
information on how to get towing service in the United States and Canada.
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10WHAT IS COVERED UNDER FCA US LLC'S WARRANTIES
E. PARTS COVERED
The Powertrain Limited Warranty covers these parts and components of
your vehicle's powertrain supplied by FCA US LLC:
NOTE:
MANUAL TRANSMISSION CLUTCH PARTS ARE NOT COVERED UNDER
THE POWERTRAIN LIMITED WARRANTY
Gasoline Engine
Cylinder block and all internal parts; cylinder head assemblies; timing
case, timing chain, timing belt, gears and sprockets; vibration damper; oil
pump; water pump and housing; intake and exhaust manifolds; flywheel
with starter ring gear; core plugs; valve covers; oil pan; turbocharger
housing and internal parts; turbocharger wastegate actuator; super -
charger; serpentine belt tensioner; seals and gaskets for listed compo -
nents only.
Transmission
Transmission case and all internal parts; torque converter; drive/flex plate;
transmission range switch; speed sensors; pressure sensors; trans -
mission control module; bell housing; oil pan; seals and gaskets for listed
components only.
Front-Wheel Drive (FWD)
Transaxle case and all internal parts; axle shaft assemblies; constant
velocity joints and boots; differential cover; oil pan; transaxle speed
sensors; transaxle solenoid assembly; PRNDL position switch; transaxle
electronic controller; torque converter; seals and gaskets for listed
components only. All-Wheel Drive (AWD)
Power transfer unit and all internal parts; viscous coupler; axle housing
and all internal parts; constant velocity joints and boots; driveshaft and
axle shaft assemblies; differential carrier assembly and all internal parts;
output ball bearing; output flange; end cover; overrunning clutch; vacuum
motor; torque tube; pinion spacer and shim; seals and gaskets for listed
components only.
Rear-Wheel Drive (RWD)
Rear axle housing and all internal parts; axle shafts; axle shaft bearings;
drive shaft assemblies; drive shaft center bearings; universal joints and
yokes; seals and gaskets for listed components only.
Four-Wheel Drive (4WD)
Transfer case and all internal parts; transfer case control module and shift
mode motor assembly; axle housing and all internal parts; axle shafts; axle
shaft bearings; drive shaft assemblies (front and rear); drive shaft center
bearings; universal joints and yokes; disconnect housing assembly; seals
and gaskets for the listed components only.
F. OTHER PROVISIONS OF THIS POWERTRAIN LIMITED
W
ARRANTY
All other terms of the New Vehicle Limited Warranty including “section 1”
(Your Legal Rights Under These Limited Warranties) and “section 3”
(What Is Not Covered) apply to this Powertrain Limited Warranty.
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WHAT IS NOT COVERED11
3. WHAT IS NOT COVERED
3.1. MODIFICATIONS NOT COVERED
A. SOME MODIFICATIONS DO NOT VOID THE WARRANTIES BUT
A
RE NOT COVERED
Certain changes that you might make to your vehicle do not, by
themselves, void the warranties described in this booklet. Examples of
some of these changes are:
• Installing non-FCA US LLC parts, components, or equipment such as a
non-FCA US LLC radio or cruise control.
• Using special non-FCA US LLC materials or additives.
• Modifying the front fascia/bumper, vehicle body structure, or adding aftermarket side steps or running boards.
• Replacing windshields on vehicles equipped with Advanced Driver Assist systems with non-FCA US LLC parts.
• Using aftermarket collision parts.
• Attaching or installing any aftermarket accessories, including transparent material (e.g. glass tinting) or aftermarket grilles.
NOTE:
Non-FCA US LLC parts can also impact downstream or other related
safety systems.
Your warranties do not cover any part that was not on your vehicle when it
left the manufacturing plant or is not certified for use on your vehicle. Nor
do they cover the costs of any repairs or adjustments that might be caused
or needed because of the installation or use of non-FCA US LLC parts,
components, equipment, materials, or additives.
Performance or racing parts are considered to be non-FCA US LLC parts.
Repairs or adjustments caused by their use are not covered under your
warranties.
Examples of the types of alterations not covered are:
• Installing accessories, except for genuine FCA US LLC/Mopar® accesso
-
ries installed by an authorized Chrysler, Dodge, Jeep® or Ram dealer.
• Applying rustproofing or other protection products.
• Changing the vehicle's configuration or dimensions, such as converting the vehicle into a limousine or food service vehicle.
• Using any refrigerant that FCA US LLC has not approved.
B. MODIFICATIONS THAT WILL VOID YOUR WARRANTIES
These actions will void your warranties:
• Disconnecting, tampering with, or altering the odometer will void your warranties, unless your repairing technician follows the legal require -
ments for repairing or replacing odometers.
• Attaching any device that disconnects the odometer will also void your warranties.
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12WHAT IS NOT COVERED
3.2. ENVIRONMENTAL FACTORS NOT COVERED
Your warranties do not cover damage caused by environmental factors
such as airborne fallout, bird droppings, insect damage, chemicals, tree
sap, salt, ocean spray, acid rain, and road hazards. Nor do your warranties
cover damage caused by hailstorms, windstorms, tornadoes, sandstorms,
lightning, floods, and earthquakes.
Your warranties do not cover conditions resulting from anything impacting
the vehicle. This includes cracks and chips in glass, scratches and chips in
painted surfaces, or damage from collision.
3.3. MAINTENANCE COSTS NOT COVERED
Your warranties do not cover the costs of repairing damage caused by poor
or improper maintenance. Nor do they cover damage caused by the use of
contaminated fuels, or by the use of fuels, oils, lubricants, cleaners or
fluids other than those recommended in your Owner’s Manual.
The warranties do not cover the costs of your vehicle’s normal or
scheduled maintenance. Some of these parts and services, which your
warranties do not cover, include:
• Lubrication
• Engine tune-ups
• Replacing filters, coolant, spark plugs, or fuses (unless those costs result
from a covered repair)
• Cleaning and polishing
• Replacing worn wiper blades, worn brake pads and linings, or clutch linings
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WHAT IS NOT COVERED13
3.4. RACING NOT COVERED
Your warranties do not cover the costs of repairing damage or conditions
caused by racing, nor do they cover the repair of any defects that are found
as the result of participating in a racing event.
3.5. CERTAIN KINDS OF CORROSION NOT COVERED
Your warranties do not cover the following:
• Corrosion caused by accident, damage, abuse, or vehicle alteration.
• Surface corrosion caused by such things as industrial fallout, sand, salt,
hail, ocean spray, and stones.
• Corrosion caused by the extensive or abnormal transport of caustic mate- rials like chemicals, acids, and fertilizers.
• Corrosion of special bodies, body conversions, or equipment that was not on your vehicle when it left the manufacturing plant or was not supplied
by FCA US LLC.
3.6. OTHER EXCLUSIONS
Your warranties do not cover the costs of repairing damage or conditions
caused by any of the following:
• Fire or accident
• Abuse or negligence
• Misuse: for example, driving over curbs or overloading
• Tampering with the emission systems, or with a part that could affect the emission systems
• Use of used parts, even if they were originally supplied by FCA US LLC however, authorized FCA US LLC/Mopar® remanufactured parts are
covered
• Windshield or rear window damage from external objects
• Any changes made to your vehicle that do not comply with FCA US LLC
• Using any fluid that does not meet the minimum recommendations in your Owner's Manual
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14WHAT IS NOT COVERED
3.7. TOTAL LOSS, SALVAGE, JUNK, OR SCRAP VEHICLES NOT
COVERED
A vehicle has no warranty coverage of any kind if:
• The vehicle is declared to be a total loss by an insurance company.
• The vehicle is rebuilt after being declared a total loss by an insurance
company.
• The vehicle is issued a certificate of title indicating that it is designated as “salvage”, “junk”, “rebuilt”, “scrap,” or some similar word.
FCA US LLC will deny warranty coverage without notice if it learns that a
vehicle is ineligible for coverage for any of these reasons.
This exclusion does not apply to emission warranties or to recall
campaigns.
3.8. RESTRICTED WARRANTY
FCA US LLC may restrict the warranty on your vehicle if the vehicle is not
properly maintained, or if the vehicle is abused or neglected, and the
abuse or neglect interferes with the proper functioning of the vehicle. If the
warranty is restricted, coverage may be denied or subject to approval by
FCA US LLC before covered repairs are performed.
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OTHER TERMS OF YOUR WARRANTIES15
4. OTHER TERMS OF YOUR
W
ARRANTIES
4.1. EXCHANGED PARTS MAY BE USED IN WARRANTY REPAIRS
In the interest of customer satisfaction, FCA US LLC may offer exchange
service on some vehicle parts. This service is intended to reduce the
amount of time your vehicle is not available for your use because of
repairs. Parts used in exchange service may be new, remanufactured,
reconditioned, or repaired, depending on the part involved.
All exchange parts that might be used meet FCA US LLC standards, and
have the same warranties as new parts. Examples of the kinds of parts that might be serviced in this way are:
• Engine Assemblies
• Transmission Assemblies
• Instrument Cluster Assemblies
• Radios, CD and DVD Players
• Speedometers
• Powertrain Control Module (PCM)
To help control suspected ozone-depleting agents, the Environmental
Protection Agency (EPA) requires the capture, purification, and reuse of
automotive air conditioning refrigerant gases. As a result, a repair to the
sealed portion of your air conditioning system may involve the installation
of purified reclaimed refrigerant.
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16OTHER TERMS OF YOUR WARRANTIES
4.2. PRE-DELIVERY SERVICE
A defect in or damage to the mechanical, electrical, sheet metal, paint,
trim, and other components of your vehicle may have occurred at the
factory or while it was being shipped to an authorized dealer.
Such a defect or damage is usually detected and corrected at the factory.
In addition, dealers must inspect each vehicle before delivery. They repair
any defects or damage detected before the vehicle is delivered to you.
4.3. PRODUCTION CHANGES
Changes may be made in vehicles sold by FCA US LLC and their authorized
dealers at any time without incurring any obligation to make the same or
similar changes on vehicles previously built or sold.
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EMISSION WARRANTIES REQUIRED BY LAW17
5. EMISSION WARRANTIES REQUIRED
B
Y LAW
5.1. FEDERAL EMISSION WARRANTY
A. PARTS COVERED FOR TWO YEARS OR 24,000 MILES
Federal law requires FCA US LLC to warrant the following emissions parts
for two years or 24,000 miles, whichever occurs first. FCA US LLC covers
all of these parts under the Basic Limited Warranty for three years or
36,000 miles, whichever occurs first.
These parts are:
• Air System Controls
• Electronic Fuel Injection System (including injectors)
• Evaporative-Emission Canister and Controls
• Exhaust Manifold
• Exhaust Gas Recirculation (EGR) Valve and Control System
• Exhaust Pipes (between exhaust manifold and catalyst) • Fuel Cap and Tank Assembly, Pump, and Fuel Lines
• Ignition System
• Intake Manifold
• On-Board Diagnostic-System Components
• Oxygen Sensors
• Positive Crankcase-Ventilation (PCV) Valve or Orifice
• Secondary Ignition Wires
• Spark Plugs
• Throttle Body
• Vacuum Hoses, Clamps, and Fittings (as well as tubing used for these
components)
• Vacuum, Temperature, Altitude, Speed, and Time-Sensitive Valves, Sensors, and Switches (used in these components and systems)
B. PARTS COVERED FOR EIGHT YEARS OR 80,000 MILES
If your vehicle has one of the following parts, this Federal Emission
Warranty covers that part for a period of eight years or 80,000 miles,
whichever occurs first, calculated from the start of the Basic Limited
Warranty as set forth in “section 2.1 E”.
These parts are:
• Catalytic Converter
• Powertrain Control Module (PCM)
• Transmission Control Module (TCM)
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18EMISSION WARRANTIES REQUIRED BY LAW
5.2. EMISSION PERFORMANCE WARRANTY
The Emission Performance Warranty supplements the federal warranty
under “section 5.1”. It lasts for two years or 24,000 miles on the
odometer, whichever occurs first. If your vehicle has one of the parts listed
in “section 5.1 B”, the Federal Emission Warranty covers that part for a
period of eight years or 80,000 miles, whichever occurs first. These limits
are counted from the time when your Basic Limited Warranty begins under
“section 2.1 E”. The Emission Performance Warranty covers the cost of
repairing or adjusting any components or parts that might be needed for
your vehicle to pass Federal Emission Standards for a federally approved
state or local emissions test, but only if: • Your vehicle has failed a federally approved state or local emissions test.
• Your vehicle has been maintained and operated properly up until it fails
such a test.
• You face a real penalty for example, a fine or the loss of the use of your vehicle, because the vehicle has failed the test.
Refer to “section 6.4” (Getting Service Under The Federal Emission
Performance Warranties), for further information on how to get service
under this warranty.
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