sat nav CITROEN DS3 CROSSBACK 2020 Owners Manual
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10Instruments01
Setting the display mode
In each mode, specific types of information are 
displayed on the instrument panel. 
Changing the display mode 
 
► Turn the thumbwheel on the left of the 
steering wheel to display and scroll through the 
various modes on the instrument panel.
►  Press the thumbwheel to confirm the mode.
If you do not press the thumbwheel, the selected 
display mode is automatically applied after a few 
moments.
Display mode overview
– "DIALS": standard display of analogue and 
digit al speedometers, distance recorder and:
•
 
fuel gauge
 , coolant temperature indicator and 
rev counter (Petrol or Diesel).
•
 
ba
 ttery charge indicator and power indicator 
(Electric).
–
 
NA
 VIGATION": standard display plus current 
navigation information (map and navigation 
instructions).
–
  "DRIVING" : standard display, plus information 
relating to active driving aid systems. –
  "PERSONAL 1" / "PERSONAL 2": displays the 
information selected by the driver in the centre of 
the instrument panel.
Configuring a "PERSONAL" display mode
With DS CONNECT RADIO►  Press Settings in the upper banner of 
the touch screen.
►  Select "Configuration". 
► Select "Instrument panel 
personalisation".
With DS CONNECT NAV
►  Press Settings in the side banner of the 
touch screen.
►  Select "OPTIONS".
► Select "Instrument panel 
personalisation".
►  Select "PERSONAL 1" or "PERSONAL 2".
►  Select the type of information using the scroll 
arrows in the touch screen: •
 
"Default" (empty).
•
 
"Trip computer".
•
 
"Media".
•
 
"G-metres" (depending on version).
•
 
"Power meters + Boost + Torque" (depending  on version).
•
 
"Energy consumption" (depending on  version).
►  Confirm to save and exit.
Information is displayed immediately on the 
instrument panel if the corresponding display 
mode is selected.
The type of information selected in the 
"PERSONAL 1" mode is not available in the 
"PERSONAL 2" mode.
Head-up display
System which projects various information onto a 
blade in the driver's field of vision so that they do 
not have to take their eyes off the road.
Information displayed during 
operation
 
 
Once the system has been activated, the 
following information is grouped together in the 
head-up display:
A. The speed of your vehicle.
B. Cruise control/speed limiter information and, 
if the vehicle is so equipped, the Road signs 
recognition function.   
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DS CONNECT NAV12
There's more information available in "novice" 
mode. You can set the dialogue mode to "expert" 
when you feel comfortable. 
Global voice commands
Voice commands 
Set dialogue mode as novice - expert
Select user 1 / Select profile John
Increase temperature
Decrease temperature
Help messages 
There are lots of topics I can help you with. 
You can say: "help with phone", "help with 
navigation", "help with media" or "help with 
radio". For an overview on how to use voice 
controls, you can say "help with voice controls".
Say "yes" if I got that right. Otherwise, say "no" 
and we'll start that again. 
"Navigation" voice commands
Voice commands 
Navigate home
Navigate to work
Navigate to preferred address, Tennis club
Navigate to contact, John Miller
Navigate to address 11 regent street, London
Help messages 
To plan a route, say "navigate to" followed by the 
address, the contact name or an intersection. 
Voice commands
Steering wheel-mounted 
controls 
Voice commands:
Voice commands can be issued from any 
screen page after a short press on the "Voice 
commands" button located on the steering 
wheel or at the end of the lighting control stalk 
(depending on equipment), as long as there is no 
telephone call in progress.
To ensure that voice commands are 
always recognised by the system, please 
follow these recommendations: 
–
 
use natural language in a normal tone 
without breaking up w
ords or raising your 
voice.
–
 
alw
 ays wait for the "beep" (audible signal) 
before speaking.
–
 
for be
 st results, closing the windows and 
sunroof is recommended, to avoid extraneous 
interference (depending on version).
–
 
before is
 suing a voice command, ask any 
other passengers to refrain from speaking.
First steps
Example of a "voice command" for 
navigation:
"Navigate to address 11 regent street, London"
Example of a "voice command" for the radio and 
media:
"Play artist Madonna"
Example of a "voice command" for the telephone:
"Call David Miller"
The voice commands, with a choice of 17 
languages (Arabic, Brazilian, Czech, 
Danish, Dutch, English, Farsi, French, German, 
Italian, Norwegian, Polish, Portuguese, 
Russian, Spanish, Swedish, Turkish), are made 
using the language previously chosen and set 
in the system.
For some voice commands, there are 
alternative synonyms.
Example: Guide to / Navigate to / Go to / ...
The voice commands in Arabic for: "Navigate 
to address" and "Display POI in the city", are 
not available.
Information - Using the system
When voice commands are activated, by 
briefly pressing the button, help is 
displayed on the touch screen, offering various 
menus and enabling voice-based interaction with 
the system.
 
 
A number of commands are available when a 
menu is selected.
 
 
Press the Push To Talk button and tell me 
what you'd like after the tone. Remember 
you can interrupt me at any time by pressing this 
button. If you press it again while I'm waiting for 
you to speak, it'll end the conversation. If you 
need to start over, say "cancel". If you want to 
undo something, say "undo". And to get 
information and tips at any time, just say "help". If 
you ask to me do something and there's some 
information missing that I need, I'll give you some 
examples or take you through it step by step.   
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214DS CONNECT NAV12
Treble sound settings are different and 
independent for each audio source.
Activate or deactivate "Loudness".
The "Position” settings (All passengers, Driver 
and Front only) are common to all sources.
Activate or deactivate "Touch tones", "Volume 
linked to speed" and "Auxiliary input".Onboard audio: Arkamys Sound Staging
© 
optimises the sound distribution inside 
the passenger compartment.
Configuring profiles
Press Settings to display the main page. 
Press the "OPTIONS" button to access the 
secondary page.
Select "Setting of the profiles". 
Select "Profile 1", "Profile 2", "Profile 3” or 
"Common profile".
Press this button to enter a name for the 
profile using the virtual keypad.
Press "OK" to confirm. 
Press this button to add a photograph to 
the profile.
Insert a USB memory stick containing the 
photograph in the USB port.
Select the photograph.
Press "OK" to accept the transfer of the 
photograph.
Press the "Address" tab to enter the 
contact’s address(es).
Press the "Email" tab to enter the 
contact’s email address(es).
Press "OK" to save. 
Press this button to sort contacts by 
Surname+first name or by First 
name+surname.
The "Email" function allows email 
addresses to be entered for a contact, but 
the system is not able to send emails.
Managing messages
Press Telephone to display the main page. 
Press the "OPTIONS" button to access the 
secondary page.
Select "Messages" to display the list of 
messages.
Select the "All", "Incoming" or "Sent” tab. 
Select the details of the message chosen 
in one of the lists.
Press "Answer" to send a quick message 
stored in the system.
Press "Call" to start the call. 
Press " Play" to listen to the message. 
Access to " Messages" depends on the 
compatibility between the smartphone 
and the onboard system.
Some smartphones retrieve messages or email 
messages more slowly than others.
Managing quick messages
Press Telephone to display the main page. 
Press the "OPTIONS" button to access the 
secondary page.
Select "Quick messages" to display the list 
of messages.
Select the "Delayed", "My arrival", "Not 
available" or "Other" tab, enabling you to 
create new messages.
Press "Create" to write a new message. 
Select the message chosen in one of the 
lists.
Press "Transfer" to select one or more 
recipients.
Press " Play" to start playing the message. 
Managing email
Press Telephone to display the main page. 
Press the "OPTIONS" button to access the 
secondary page.
Select "Email" to display the list of 
messages.
Select the "Incoming", "Sent" or "Not 
read” tab.
Select the message chosen in one of the lists.
Press " Play" to start playing the message. 
Access to email messages depends on the 
compatibility between the smartphone 
and the onboard system.
Settings
Audio settings
Press Settings to display the main page. 
Select "Audio settings". 
Then select "Ambience", "Position"; "Sound", 
"Voice" or "Ringtone".
Press "OK" to save the settings. 
The balance/distribution (or spatialisation 
with the Arkamys© system) uses audio 
processing to adjust the sound quality 
according to the number of passengers in the 
vehicle.
Available only with the front and rear speaker 
configuration.
The Ambience setting (choice of 6 
ambiences) and the Bass, Medium and    
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216DS CONNECT NAV12
Select "Setting the time-date". 
Select "Date".
Press this button to set the date. 
Press "OK" to confirm. 
Select the display format for the date. 
Time and date setting is only available if 
"GPS synchronisation" is deactivated.
Setting the time
Press Settings to display the main page. 
Press the "OPTIONS" button to access the 
secondary page.
Select "Setting the time-date". 
Select "Time".
Press this button to set the time using the 
virtual keypad.
Press "OK" to confirm. 
Press this button to set the time zone. 
Select the display format for the time 
(12h/24h).
Activate or deactivate summer time (+1 
hour).
Activate or deactivate GPS synchronisation 
(UTC).
Press "OK" to confirm. 
The system may not automatically 
manage the change between winter and 
summer time (depending on the country of 
sale).
Colour schemes
Depending on equipment/Depending on version.
As a safety measure, the procedure for 
changing the colour scheme is only 
possible when the vehicle is stationary.
Press Settings to display the main page. 
Select "Color schemes". 
Select a colour scheme in the list then 
press "OK" to confirm.
Whenever the colour scheme is changed, 
the system restarts, temporarily 
displaying a black screen.
Frequently asked 
questions
The following information groups together the 
answers to the most frequently asked questions 
concerning the system.
Navigation
I cannot enter the navigation address.
The address is not recognised.
►  Use the "intuitive method" by pressing 
the "Search…" button at the bottom of the 
"Navigation” page.
The route calculation is not successful.
The route settings may conflict with the current 
location (for example, if toll roads are excluded 
but the vehicle is on a toll road).
►  Check the route settings in the "Navigation" 
menu.
I do not receive "Danger zone” alerts.
You have not subscribed to the online services 
option.
►  If you have subscribed to the option:
- a few days may elapse before the service is 
activated,
- services may not be selected in the system 
menu,
- online services are not active ("TOMTOM 
TRAFFIC" not shown on the map).
The POIs do not appear.
The POIs have not been selected.
►  Set the zoom level to 600 ft (200 m) or select 
POIs in the POI list.
The "Danger zone" audible warning feature is not 
working.
The audible warning is not active or the volume is 
too low.   
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217DS CONNECT NAV12
► Activate the audible warning in the 
"Navigation" menu and check the voice volume in 
the sound settings.
The system does not suggest a detour around an 
incident on the route.
The route settings do not take account of TMC 
messages.
►  Configure the "Traffic info " function in 
the route settings list (Without, Manual or 
Automatic).
I receive a warning about a "Danger area" that is 
not on my route.
As well as providing guided navigation, the 
system announces all "Danger areas" positioned 
in a cone located in front of the vehicle. It may 
provide an alert for "Danger areas" located on 
nearby or parallel roads.
►  Zoom the map to show the exact location 
of the "Danger area". You can select "On the 
route" to stop receiving warnings or decrease the 
warning duration.
Certain traffic jams along the route are not 
indicated in real time.
On starting, a few minutes may elapse before the 
system begins to receive traffic information.
►  Wait until traffic information is being received 
correctly (traffic information icons shown on the 
map).
In certain countries, only major routes 
(motorways, etc.) are listed for the traffic 
information.
This is perfectly normal. The system is dependent 
on the traffic information available. The altitude is not displayed.
On starting, GPS initialisation may take up to 
3 minutes to receive more than 4 satellites 
correctly.
► 
Wait until the system has started up 
completely so that there is GPS coverage by at 
least 4 satellites.
Depending on the geographical environment 
(tunnel, etc.) or the weather, the conditions of 
reception of the GPS signal may vary.
This behaviour is normal. The system is dependent 
on the GPS signal reception conditions.
My navigation is no longer connected.
During start-up and in certain geographical areas, 
the connection may be unavailable.
►  Check that the online services are activated 
(settings, contract).
Radio
The reception quality of the tuned radio station 
gradually deteriorates or the station presets are 
not working (no sound, 87.5 MHz is displayed, 
etc.).
The vehicle is too far from the selected station’s 
transmitter, or no transmitter is present in the 
geographical area.
►  Activate the "" function by means of the short-
cut menu to enable the system to check whether 
there is a more powerful transmitter in the 
geographical area.
The aerial is missing or has been damaged 
(for example while entering a car wash or 
underground car park). ► 
Have the aerial checked by a dealer.
The environment (hills, buildings, tunnels, 
basement car parks, etc.) is blocking reception, 
including in RDS mode.
This is a perfectly normal phenomenon, and is not 
indicative of an audio system malfunction.
I cannot find some radio stations in the list of 
stations received.
The name of the radio station changes.
The station is no longer received or its name has 
changed in the list.
Some radio stations send other information in 
place of their name (the title of the song for 
example).
The system interprets these details as the station 
name.
►  Press the "Update list" button in the "Radio 
stations” secondary menu.Media
Playback of my USB memory stick starts only 
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may 
greatly slow down access to reading the memory 
stick (multiplication by 10 of the cataloguing 
time).
►  Delete the files supplied with the memory 
stick and limit the number of sub-folders in the 
file structure on the memory stick.
There may be an extended pause after inserting a 
USB stick.   
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218DS CONNECT NAV12
The system reads a variety of data (folder, title, 
artist, etc.). This can take from a few seconds to 
a few minutes.
This is perfectly normal.
Some characters in information about the 
currently playing media may not be displayed 
correctly.
The audio system is unable to process certain 
types of character.
► Use standard characters to name tracks and 
folders.
Playback of streaming files does not start.
The connected device does not automatically 
launch playback.
►  Start playback from the device.
Track names and playing times are not displayed 
on the audio streaming screen.
The Bluetooth profile does not allow the transfer 
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be 
switched off or the telephone may not be visible.
►  Check that the telephone has Bluetooth 
switched on.
►  Check in the telephone settings that it is 
"visible to all".
►  Deactivate then reactivate the telphone’s 
Bluetooth function.
The Bluetooth telephone is not compatible with 
the system. ► 
You can check that your telephone is 
compatible on the Brand's website (services).
The volume of the telephone connected in 
Bluetooth mode is inaudible.
The volume depends on both the system and the 
telephone.
►  Increase the volume of the audio system, to 
maximum if required, and increase the volume of 
the telephone if necessary.
Ambient noise affects the quality of the telephone 
call.
►  Reduce the ambient noise level (close 
windows, reduce ventilation, slow down, etc.).
Some contacts are duplicated in the list.
The options for synchronising contacts are: 
synchronise the contacts on the SIM card, the 
contacts on the telephone, or both. When both 
synchronisations are selected, some contacts 
may be duplicated.
►  Select "Display SIM card contacts" or "Display 
telephone contacts".
The contacts are not listed in alphabetical order.
Some telephones offer display options. Depending 
on the settings chosen, contacts can be 
transferred in a specific order.
►  Modify the telephone directory display 
settings.
The system does not receive SMS.
SMS text messages cannot be sent to the system 
in Bluetooth mode.
Settings
When the treble and bass settings are changed, 
the ambience is deselected.
When the ambience is changed, the treble and 
bass settings are reset.
Selecting an ambience imposes the treble and 
bass settings, and vice versa.
►  Modify the treble and bass or ambience 
settings to obtain the desired musical ambience.
When the balance settings are changed, the 
distribution is deselected.
When the distribution setting is changed, the 
balance settings are deselected.
Selecting a distribution setting imposes the 
balance settings, and vice versa.
►  Modify the balance setting or the distribution 
setting to obtain the desired sound quality.
There is a difference in sound quality between 
audio sources.
To allow for optimal listening quality, the sound 
settings can be tailored to different audio 
sources, which can generate audible differences 
when changing source.
►  Check that the sound settings are appropriate 
to the sources listened to. We recommend setting 
the sound functions (Bass:, Treble:, Balance) to 
the middle position, setting the musical ambience 
to "None", setting loudness correction to "Active" 
in USB mode and "Inactive" in Radio mode.
►  In all cases, after applying sound settings, 
adjust the volume level on the portable device (to    
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219DS CONNECT NAV12
a high level) first. Then adjust the volume level on 
the audio system.
When the engine is off, the system switches off 
after several minutes of use.
When the engine is switched off, the system's 
operating time depends on the state of charge of 
the battery.
The switch-off is normal: the system 
automatically goes into energy economy mode 
and switches off to maintain an adequate charge 
in the battery.
► Start the vehicle’s engine to increase the 
charge of the battery.
The date and time cannot be set.
Setting of the date and time is only available if the 
synchronisation with the satellites is deactivated.
►  Settings menu / Options / Time-Date setting. 
Select the "Time" tab and deactivate the "GPS 
synchronisation" (UTC).   
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223
Alphabetical index
Maintenance (advice)     131, 146
Maintenance, routine    
95, 142
Manoeuvring aids (recommendations)
   
94
Map reading lamps
    
51–52
Markings, identification
   
172
Massage function 
    
39–40
Mat
    
51, 95
Memorising a speed
    
102
Menu
    
189
Menu, main
    
24
Menus (audio)
   
174–175, 184–185, 196–197
Menu short cuts
    
24
Messages
    
214
Messages, quick
    
214
Mirror, rear view
    
41
Mirrors, door
    
41, 47, 113
Mirror, vanity
    
49
Misfuel prevention
    
130
Motor, electric
    
5, 82, 130, 171
Mountings, ISOFIX
    
75
N
Navigation    202–204
Navigation, connected    
204–206
Net, high load retaining
    
53
O
Obstacle detection    117
Oil change     
141
Oil consumption
    
141
OIl, engine
    
141
On-board tools    53, 148–150
Opening the bonnet     
139
Opening the boot
    
29, 34
Opening the doors
    
29, 33–34
Opening the windows
    
27
P
Pads, brake    143
Paint     
147, 172
Paint colour code
    
172
Parcel shelf, rear
    
53
Park Assist
    
121
Parking brake
    
143
Parking brake, electric
   
83–85
Parking sensors, audible and visual
   
117
Parking sensors, front
    
118
Parking sensors, rear
    
117
Personalisation
    
9–10
Plates, identification
    
172
Player, Apple®
    
177, 188
Player, Apple®
    
211
Player, USB
    
177, 187, 210
Port, USB
    
49, 177, 187, 206, 210
Power
    
19
Power indicator
    
19
Pressures, tyres
    
143, 152
Pre-tensioning seat belts
   
69
Priming the fuel system
   
148
Profiles
    
192, 215
Protecting children
    
70, 72–76
Puncture
    
150, 152
R
Radar (warnings)    94
Radio     
175–176, 185, 187, 209
Radio, digital (Digital Audio  
Broadcasting - DAB)
   
176, 187–188, 210
Range, AdBlue
    
18, 142
RDS
    
176, 186, 209
Rear screen, demisting
    
47
Recharging the battery
   
163–164
Recirculation, air
    
47
Recovery
    
165–167
Reduction of electrical load
   
139
Regeneration of the particle filter
   
143
Reinitialisation of the under-inflation  
detection system
    
94
Reinitialising the remote control
   
33
Reminder, lighting on
    
54
Remote control
    
27, 29–31
Removing a wheel
    
153–154
Removing the mat
    
51
Replacing bulbs
    
155–158
Replacing fuses
    
159–161
Replacing the air filter
    
142
Replacing the oil filter
    
143
Replacing the passenger compartment  
filter
    
142
Reservoir, screenwash
    
142
Reset trip
    
22
Rev counter
    
9
Reversing camera
    
95, 118–119
Reversing lamp
    
158
Roof bars
    
137–138
Running out of fuel (Diesel)
   
148