Citroen GRAND C4 PICASSO RHD 2016 2.G Repair Manual

59
Lost electronic key
Visit a CITROËN dealer with the vehicle's registration certificate, your personal identification documents and if possible the key code label.
T he   CITROËN   dealer   will   be   able   to   retrieve   the   key   code   and   the   transponder   code   required   to   order   a   new   key.
Electronic key
The electronic key is a sensitive system; do not operate it while it is in your pocket as there is a possibility that it may unlock the vehicle, without you   being   aware   of   it.
Do
  not   repeatedly   press   the   buttons   of   your   electronic   key   out   of   range   and   out   of   sight   of   your   vehicle.   You   run   the   risk   of   stopping   it   from  
w

orking   and   the   remote   control   would   have   to   be   reinitialised.
The
  electronic   key   cannot   operate   as   a   remote   control   when   it   is   in   the   reader   or   even   when   the   ignition   is   switched   on.
Locking the vehicle
Driving with the doors locked may make access to the passenger compartment by the emergency services more difficult in an emergency.
A s   a   safety   precaution   (with   children   on   board),   take   the   electronic   key   with   you   when   you   leave   the   vehicle,   even   for   a   short   time.
Electrical interference
The electronic key may not operate if close to certain electronic devices: telephone, laptop computer, strong magnetic fields, ...
Anti-theft protection
Do not make any modifications to the electronic engine immobiliser system; this could cause malfunctions.
D on't   forget   to   turn   the   wheel   to   lock   the   steering   column.
When purchasing a second-hand vehicle
Have all of the keys in your possession paired by a CITROËN dealer, to ensure that only your keys allow your vehicle to be unlocked and started.
2
Access

60
Manual central locking
Central locking
F Press this button to operate the central locking   of   the   vehicle   (doors   and   boot)   from  
i

nside   the   vehicle.
F
 
P
ressing   the   button   again   unlocks   the  
v

ehicle
 c
ompletely.
Automatic central locking
of doors (anti-intrusion
security)
The doors and boot lock automatically when driving,   as   soon   as   the   speed   exceeds   6   mph  
(

10   km/h).
To
  activate   or   deactivate   this   function   (activated  
b

y   default):
F
 
w
ith   the   ignition   on,   press   this   button   until   a  
m

essage   appears   in   the   instrument   panel.
When locking / deadlocking from the
outside
If
 
the
 
vehicle
 
is
 
locked
 
or
 
deadlocked
 
f

rom
 
the
 
outside,
 
the
 
button
 
is
 
not
 
a

ctive.
F
 
A

fter
 
normal
 
locking,
 
pull
 
one
 
of
 t

he
 
interior
 
door
 
handles
 
to
 
unlock
 t

he vehicle.
F
 
A

fter
 
deadlocking,
 
you
 
have
 
to
 
use
 t

he
 
remote
 
control,
 
the
 
Keyless
 
Entry
 a

nd
 
Starting
 
system
 
or
 
the
 
integral
 k

ey
 
to
 
unlock
 
the
 
vehicle. If
  one   of   the   doors   or   the   boot   is  
o

pen,   automatic   central   locking   does  
n

ot   complete:   the   sound   of   the   locks  
r

ebounding   can   be   heard.
Transporting long or voluminous
objects
If
  you   want   to   drive   with   the   boot   open  
b

ut   the   vehicle's   side   doors   locked,  
p

ress   the   central   locking   control   button  
t

o   lock   the   doors.
Driving
  with   the   doors   locked   may   make  
a

ccess   to   the   passenger   compartment  
b

y   the   emergency   services   more  
d

ifficult   in   an   emergency.
Access

61
Doors
Opening
From outside
F After  unlocking   the   vehicle   using   the  r
emote   control   or   the   Keyless   Entry   and  
S

tarting   system,   pull   the   door   handle.
From inside
F Pull  the   front   or   rear   door   lever   to   open  t
he door. If
  a   door   is   not   properly   closed:
-  
w
ith the engine running
, this
warning   lamp   and   a   message  
a

ppear   in   the   instrument   panel  
(

type   1)   for   a   few   seconds,
-  
wh
en driving
 
(speed   above  
6

  mph   (10   km/h)),   this  
w

arning   lamp   and   a   message,  
a

ccompanied   by   an   audible  
s

ignal,   appear   in   the   instrument  
p

anel   (type   1   and   type   2)   for   a  
f

ew   seconds.
Closing
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62
Back-up control
Driver's door (locking /
unlocking)
F Insert  the   key   into   the   lock   barrel   to   lock   /  u
nlock   the   door.
You
  can   also   apply   this   procedure   for   the  
p

assenger
 do
ors.
Locking the passenger doors
F Open  the   doors.
F  F or   the   rear   doors,   check   that   the   child   lock  
i

s   not   on.
F
 
I
nsert   the   key   in   the   latch   located   on   the  
e

dge   of   the   door   and   turn   it   an   eighth   of   a  
t

urn   to   the   right   for   the   right   hand   door,   and  
t

o   the   left   for   the   left   hand   door.
 L

ocking   is   effective   when   the   slot   is  
h

orizontal.
F
 
C
lose   the   doors   and   check   that   the   vehicle  
h

as   locked   correctly   from   the   outside.
Unlocking the passenger
doors
F Pull  the   interior   door   opening   control.
For   more   information   on   the   Child lock, refer
to
  the   corresponding   section.
To
 
manually
 
lock
 
and
 
unlock
 
the
 
doors
 
in
 
the
 
event
 
of
 
a
 
central
 
locking
 
or
 
battery
 
failure.
To  ensure   complete   locking   of   the  
v

ehicle,   only   disconnecting   the   battery  
i

nhibits   opening   of   the   tailgate   from   the  
o

utside.
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63
Boot
Opening the tailgate
With the electronic key /
remote controlWith the tailgate opening
control
F With  the   vehicle   unlocked   or   with   the  e
lectronic   key   of   the   Keyless   Entry   and  
S

tarting   system   in   the   zone   covered,   press  
t

he   tailgate   control   A.
F
 
Ra
ise
 t
he
 t
ailgate.
F
 
M

ake
 
a
 
long
 
press
 
on
 
this
 
button
 
t

o
 
release
 
the
 
tailgate.
 
If
 
the
 
v

ehicle
 
was
 
locked,
 
this
 
action
 
f

irst
 
unlocks
 
the
 
vehicle.
F
 
Ra

ise
 t

he
 t

ailgate.
When
 
selective
 
unlocking
 
is
 
activated,
 
t

he
 
electronic
 
key
 
must
 
be
 
close
 
to
 
the
 r
ear
 
of
 
the
 
vehicle.
Closing the tailgate
F Lower
  the   tailgate   using   the   interior   grips.
F  R elease   the   grips   and   press   down   on   the  
o

utside   of   the   tailgate   to   close   it.
If
  the   tailgate   is   not   properly   closed:
The
 
tailgate
 
is
 
not
 
designed
 
to
 
take
 
a
 
b

icycle
 
carrier. -
 
e
ngine running,
  this   warning  
l

amp   and   a   message   appear   in  
t

he   instrument   panel   (type   1)   for  
a

  few   seconds,
-
 
v
ehicle running
 
(speed   above  
6

  mph   (10   km/h)),   this   warning  
l

amp   and   a   message   appear  
i

n   the   instrument   panel   (type   1  
a

nd   type   2)   for   a   few   seconds,  
a

ccompanied   by   an   audible  
s

ignal.
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64
Motorised tailgate
General points
Never place a finger in the locking mechanism   of   the   motorised   tailgate   -  
R

isk   of   serious   injury!
Anti-pinch
The motorised tailgate includes a system for   detecting   obstacles,   which   automatically  
i

nterrupts   and   reverses   the   movement   by   a   few  
d

egrees,   to   allow   the   obstacle   to   be   cleared.
Note
  that   this   anti-pinch   system   does   not  
o

perate   at   the   end   of   the   closing   movement  
(

around   1   cm   before   complete   closure).
The
 
motorised
 
operation
 
of
 
the
 
tailgate
 
can
 b
e
 
activated
 
or
 
deactivated
 
by
 
selecting
 "
M
otorised tailgate " in the Driving 
menu
 
of
 
t

he
 
touch
 
screen
 
tablet.
Bicycle carrier / Towbar
The tailgate is not designed to be fitted with a b icycle   carrier.
If
  a   bicycle   carrier   is   fitted   to   a   towbar   with   a  
w

iring   harness   connected   to   a   towbar   socket,  
t

he   motorised   operation   of   the   tailgate   is  
a

utomatically
 d
eactivated.
If
  using   a   towbar   or   bicycle   carrier   not   approved  
b

y   CITROËN,   it   is   essential   to   deactivate   the  
m

otorised   operation   of   the   tailgate.
Tailgate
 
operation
 
commands
 
must
 
be
 
made
 
w

ith
 
the
 
vehicle
 
stationary.
Ensure
 
that
 
there
 
is
 
enough
 
free
 
space
 
to
 
allow
 
t

he
 
motorised
 
tailgate
 
to
 
open. To
 
avoid
 
the
 
risk
 
of
 
injury
 
through
 
p

inching
 
or
 
trapping,
 
before
 
and
 
during
 
o

peration
 
of
 
the
 
tailgate:
-
 
e

nsure
 
that
 
there
 
is
 
no
 
person
 
close
 t
o the rear of the vehicle,
-
 w
atch
 
the
 
behaviour
 
of
 
rear
 
pa

ssengers,
 par

ticularly
 c

hildren.
Access

65
or
Opening the tailgate with the
electronic key / remote control (A)
Opening the tailgate with the
"Keyless Entry and Starting"
system "B"
Opening the tailgate
F Make  a   long   press   on   the   remote  c
ontrol   button.
F

P

ress button B   on   the   tailgate,   with   the  
e

lectronic   key   in   the   zone   covered.
When
  selective   locking   is   activated,   the  
e

lectronic   key   must   be   near   the   rear   of  
t

he
  vehicle.
By
 
default,   the   tailgate   opens  
c

ompletely   or   alternatively   to   the  
m

emorised
 p
osition.
F
 
A

fter
 
complete   unlocking   of   the   vehicle,  
p

ress control B   on   the   tailgate.
The
 
instruction   is   confirmed   by   an   audible  
s

ignal.
Motorised closing
There are two possibilities:
F  P ress   and   release   the   exterior   control   B.
or
The
  motorised   tailgate   has   an   anti-
pinch
  system   that   interrupts   closing   if   it  
e

ncounters   an   obstacle.
F
 
P
ress   and   then   release   button   C.
There
 
are
 
several
 
ways
 
of
 
operating
 
the
 m
otorised t
ailgate:
-
 
u

sing
 
the
 
Keyless
 
Entry
 
and
 
Starting
 
e

lectronic
 
key
 
(A) ,
-
 
u

sing
 
the
 
exterior
 
control
 
on
 
the
 
t

ailgate  (B),
-
 
u

sing
 
the
 
interior
 
control
 
on
 
the
 
tailgate
 
(C) ,
-
 
b

y
 
a
 
movement
 
of
 
your
 
foot,
 
if
 
your
 
vehicle
 
h

as
 
the
 
hands-free
 
tailgate
 
access
 
f

unction.
Motorised opening
For more information on Hands-free tailgate
a ccess ,
  refer   to   the   corresponding   section.
Operation
Operation of the tailgate can be interrupted   at   any   time:
-
 
b
y   pressing  
o

ne of these
two


buttons,
or
-
 
b
y   pressing   the   exterior   control   B.
After interruption of an operation,
another press on one of the controls
resumes
  the   movement,   with   the  
e

xception   of   a   press   on   the   remote  
c

ontrol button, which only allows
opening.
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66
Memorising an
opening position
Where height is restricted (garage with a low c
eiling, ...)   it   is   possible   to   limit   and   memorise  
t

he   opening   angle   of   the   motorised   tailgate.
This
  memorisation   is   done   as   follows:
-
 
o
pen   the   tailgate   to   the   desired   position,
-
 
p
ress   button C   or   the   exterior   control   B for
more
  than   3   seconds.
Memorisation
  of   the   maximum   opening   position  
o

f   the   tailgate   is   confirmed   by   an   audible   signal.
To
  cancel   the   memorised   position:
-
 
s
top   the   tailgate   in   an   intermediate  
p

osition,
-
 
p
ress   button C   or   the   exterior   control   B for
more
  than   3   seconds.
Cancellation
  of   the   memorised   position   is  
c

onfirmed   by   an   audible   signal.
Manual operation
The motorised tailgate can be opened and closed   manually,   even   if   motorised   operation   is  
a

ctivated.
However,
  any   manual   intervention   must   be  
d

one   with   the   tailgate   stopped.
Repeated
 
opening
 
and
 
closing
 
of
 
the
 t
ailgate
 
can
 
cause
 
overheating
 
of
 
its
 e
lectric
 
motor,
 
after
 
which
 
opening
 
and
 
c

losing
 
will
 
not
 
be
 
possible.
Allow
 
10
 
minutes
 
for
 
the
 
motor
 
to
 
cool
 
d

own
 
before
 
operating
 
the
 
tailgate
 
ag

ain.
If you are not able to wait, operate it
manually.
Detection of obstacles
Should an obstacle (person or object) be e ncountered,   the   anti-pinch   system   interrupts  
t

he   closing   movement   and   raises   the   tailgate   a  
f

ew   centimetres   to   clear   the   obstacle. When
  opening   and   closing   a   motorised   tailgate  
m

anually,   there   is   no   assistance   from   gas-filled  
s

truts.   Resistance   to   opening   and   closing   is  
t

herefore   entirely   normal.
Access

67
Reinitialising the motorised
tailgate
This operation is necessary where there is
no  movement   -   after   detection   of   an   obstacle,  
c

onnecting   or   recharging   the   battery, ...
F
 
O
pen   the   tailgate   manually,   if   necessary.
F
 
M
anually   close   the   tailgate   fully.
If
  the   problem   persists,   contact   a   CITROËN  
d

ealer   or   a   qualified   workshop.
Precautions in use
In wintry conditions
In the event of an accumulation of snow on   the   tailgate,   clear   the   snow   before  
c

ommanding   a   motorised   opening   of  
t

he   tailgate.
The
  formation   of   ice   can   block   the  
t

ailgate   and   prevent   its   opening:   wait  
u

ntil   the   ice   melts   with   the   heating   of  
t

he
 p
assenger
 c
ompartment.
When washing the vehicle
When washing the vehicle in an automatic   car   wash,   don't   forget   to  
l

ock   your   vehicle   to   avoid   the   risk   of  
u

nexpected
 ope
ning.
Back-up release
Unlocking
F Fold  back   the   rear   seats   to   gain   access   to  t
he   lock   from   inside   the   boot.
F
 
I
nsert   a   small   screwdriver   into   hole   A of the
lock
  to   unlock   the   tailgate.
F
 
M
ove   the   latch   to   the   left.
Locking after closing
If the fault persists after closing again, the boot will   remain   locked.
To
  manually   unlock   the   boot   in   the   event   of   a  
b

attery   or   central   locking   failure.
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68
Hands-free tailgate access
The tailgate my be equipped with a hands-free function, to allow you to open or close the tailgate when   your   hands   are   full.
For
  more   information   on   the   Motorised tailgate,
  refer   to   the   corresponding   section.
"Hands-free" opening
F With  your   hands   full   and   the   remote   control  o
n   your   person   in   the   recognition   zone A,
pass
  your   foot   rapidly   below   the   rear  
b

u m p e r.
The
  instruction   is   confirmed   by   flashing   of   the  
d

irection   indicators   and   an   audible   signal.
The
  tailgate   opens   to   the   memorised   position.
Passing your foot below the bumper again while the   tailgate   is   opening   stops   the   movement. P

assing   your   foot   below   the   bumper   for   a   third
 t

ime   reverses   the   direction   of   movement.
"Hands-free" closing
F With  your   hands   full   and   the   remote   control  o
n   your   person   in   the   recognition   zone A,
pass
  your   foot   rapidly   below   the   rear  
b

u m p e r.
The
  instruction   is   confirmed   by   flashing   of   the  
d

irection   indicators   and   an   audible   signal.
Deactivation
Hands-free tailgate access is activated by default.
T his   function   can   be   activated   or   deactivated  
b

y   selecting   "Hands-free tailgate access " in
the Driving
 

menu   of   the   touch   screen   tablet.
Ensure
 
that
 
you
 
are
 
steady
 
on
 
your
 
feet
 
b

efore
 
passing
 
a
 
foot
 
rapidly
 
below
 
the
 
r

ear
 
bumper.
Take
 
care
 
not
 
to
 
touch
 
the
 
exhaust
 
s

ystem,
 
which
 
may
 
be
 
hot
 
-
 
Risk
 
of
 
b

urns!
If
 
the
 
vehicle
 
is
 
locked,
 
it
 
is
 
unlocked
 
b

efore
 
opening
 
the
 
tailgate.
Automatic locking
To have the vehicle lock itself after closing the t ailgate   by   passing   a   foot   below   the   bumper,  
a

ctivate " Hands-free tailgate access self-
locking " in the Driving
 

menu   of   the   touch  
s

creen
 t
ablet.
Passing your foot below the bumper again while the   tailgate   is   closing   stops   the   movement. P

assing   your   foot   below   the   bumper   for   a   third
 t

ime   reverses   the   direction   of   movement.
Access