check engine CITROEN JUMPY 2023 Service Manual

219
In the event of a breakdown
8Symbols
No sparks or naked flames, no smoking.
Always protect your eyes. Explosive gases can cause blindness and injury.
Keep the vehicle's battery out of the reach
of children.
The vehicle's battery contains sulphuric acid which can make you go blind or
cause severe burns.
For more information, refer to the
handbook.
Explosive gases can be present close to
the battery.
Always replace the battery with one of equivalent specification.
Access to the battery
The battery is located under the bonnet.
► Open the bonnet using the interior release
lever
, then the exterior safety catch.
►

Secure the bonnet stay
.


► Remove the plastic cover to access the (+)
terminal, if your vehicle has one.
The battery (-) terminal is not accessible.
There is a remote earth point near the battery
.
For more information on the Bonnet and
the Engine , refer to the corresponding
sections.
Starting using another
battery
If the vehicle's battery is flat, the engine can be
started using a backup battery (either external or
from another vehicle) and jump leads or using a
battery booster.
Never start the engine by connecting a
battery charger.
Never use a 24
V or higher battery booster.
Check beforehand that the backup battery
has a nominal voltage of 12
V and a capacity
at least equal to that of the discharged
battery.
The two vehicles must not be in contact with
each other.
Switch off all electricity-consuming equipment
on both vehicles (audio system, wipers,
lighting, etc.).
Make sure that the jump leads are well away
from the engine’s moving parts (fan, belt,
etc.).
Do not disconnect the (+) terminal while the
engine is running.


► Lift the plastic cover on the (+) terminal, if the
vehicle has one.
►

Connect the red cable to the (+) terminal of
flat battery

A (at the metal elbow), then to the
(+) terminal of the backup battery
B or of the
booster.
►

Connect one end of the green or black cable
to the (-) terminal of the backup battery

B or of

221
In the event of a breakdown
8If this label is present, use only a 12 V
charger to avoid causing irreversible
damage to the electrical components.
24V
12V
Frozen battery
Never try to charge a frozen battery - risk
of explosion!
If the battery has frozen, have it checked by a
CITROËN dealer or by a qualified workshop,
who will verify that the internal components
have not been damaged and that the case
has not cracked, which could lead to a risk of
leakage of toxic and corrosive acid.
Disconnecting/reconnecting
the battery
In order to maintain an adequate state of
charge for starting the engine, we recommend
disconnecting the battery if the vehicle is to be
unused for an extended period.
Before disconnecting the battery:
►

Close all openings (doors, tailgate, windows).
►


Switch off all electricity-consuming devices
(audio system, wipers, lamps, etc.).
►


Switch off the ignition and wait for 4
minutes.After accessing the battery, it is only necessary
to disconnect the (+) terminal.
Quick-release terminal clamp
Disconnecting the (+) terminal

► Depending on equipment, lift the plastic cover
on the (+) terminal.
►

Raise lever

A
fully to release clamp
B
.
►

Remove clamp

B
by lifting it off.
Reconnecting the (+) terminal

► Raise lever A fully.
► Refit open clamp B on the (+) terminal.
►

Push clamp
B fully down.
►

Lower lever

A
to lock clamp B.
►

Depending on equipment, lower the plastic
cover on the

(+) terminal.
Do not force the lever when pressing on
it, as if the clamp is not positioned
correctly, locking will then not be possible.
Start the procedure again.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.

222
In the event of a breakdown
Referring to the relevant section, reinitialise
certain equipment:
–
Remote control key or electronic key
(depending on version).
–


Electric windows.
–


Date and time.
–


Preset radio stations.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be available
again after a continuous period with the
vehicle immobilised, the duration of which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Towing the vehicle
Procedure for having your vehicle towed or
for towing another vehicle using a removable
mechanical device.
General recommendations
Observe the legislation in force in the
country where you are driving.
Check that the towing vehicle is heavier than
the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towbar;
ropes and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional recovery service must
be called in the following cases:
–

broken down on a motorway or main road;
–


not possible to put the gearbox into neutral,
unlock the steering, or release the parking
brake;
–


not possible to tow a vehicle with an
automatic gearbox, with the engine running;
– towing with only two wheels on the ground;
– four-wheel drive vehicle;
–

no approved towbar available.
Before towing the vehicle, it is essential
to put the vehicle in free-wheeling mode.
For more information on Free-wheeling, refer
to the corresponding section.
Electric motor
An electric vehicle cannot under any
circumstances be used to tow another
vehicle.
However, it may be used, for example, to exit
a rut.
With a manual gearbox, place the gear
lever in neutral.
With an automatic gearbox, place the gear
selector in position N.
Failure to adhere to this instruction may lead
to damage to some braking components and
the lack of braking assistance on restarting
the engine.

246
Bluetooth® audio system
Interactive voice response
From the contextual menu, select "DTMF
tones" and confirm to use the digital
keypad to navigate in the interactive voice
response menu.
Confirm with OK.
Consultation call
From the contextual menu, select
"Switch" and validate to return to a call
left on hold.
Confirm with OK.
Directory
To access the directory, press and hold SRC/TEL.
Select "Directory" to see the list of
contacts.
Confirm with OK.
To modify the contacts saved in the system, press MENU then select
"Telephone" and confirm.
Select "Directory management " and confirm.
You can:
–

"Consult an entry",
–

"Delete an entry",
–

"Delete all entries".
The system accesses the telephone's contacts directory, depending on its
compatibility, and while it is connected via
Bluetooth.
With certain telephones connected by
Bluetooth you can send a contact to the
directory of the audio system.
Contacts imported in this way are saved in a
permanent directory visible to all, whatever the
telephone connected.
The menu for the directory is not accessible if it
is empty.
Voice recognition
This function allows you to use your
smartphone's voice recognition via the system.
To start voice recognition, depending on the type
of steering mounted controls:
Make a long press on the end of the lighting
control stalk.
OR
Press this button.
Voice recognition requires the use of a
compatible smartphone first connected to
the vehicle by Bluetooth.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning your audio system. With the engine off, the audio system
switches off after a few minutes of use.
When the engine is switched off, the audio
system operating time depends on the state of
charge of the battery.
The switch-off is normal: the audio system
switches to economy mode and switches off to
avoid discharging the vehicle's battery.
►

Start the vehicle’
s engine to increase the
charge of the battery.
The message "the audio system is
overheated" is displayed onscreen.
To protect the installation if the ambient
temperature is too high, the audio system
switches to an automatic thermal protection
mode, in which the volume may be decreased or
the CD player stopped.
►
Switch the audio system off for a few minutes
to allow the system to cool.
Radio
There is a difference in sound quality
between the different audio sources (radio,
CD, etc.).
For optimal listening quality, the audio settings
(Volume, Bass, Treble, Ambience and Loudness)
can be adjusted to different audio sources,
resulting in audible differences when switching
between sources (radio, CD, etc.).
►

Check that the audio settings (V
olume, Bass,
Treble, Ambience and Loudness) are appropriate
to the sources being listened to. We recommend
setting the audio functions (Bass, Treble, Fr-Re

261
MyCitroën Play
11► Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly
.
The audio system is unable to process certain
types of character.
►

Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►


Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►


Check the compatibility of the telephone on
the Brand's website (services).
Android

Auto and/or CarPlay do not work. Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►

Use genuine USB cables to ensure
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►
Check the Google
Android Auto or Apple
website to see which countries are supported.
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
►
Reduce ambient noise (close windows, turn
down ventilation, slow down, etc.).
The contacts are not listed in alphabetical
order
.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►

Modify the telephone directory display
settings.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset. Selecting an ambience imposes the treble and
bass settings, and vice versa.
►

Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►

Modify the balance setting or the distribution
setting to obtain the desired sound quality
.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►
Check that the sound settings are appropriate
to the sources listened to.
Adjust the sound
functions to the middle position.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
► Start the vehicle’ s engine to increase the
charge of the battery.

286
MyCitroën Drive
► Check that the sound settings are appropriate
to the sources listened to. W e recommend
setting the sound functions (Bass, Treble,
Balance) to the middle position, setting the
musical ambience to "None", setting loudness
correction to "Active" in USB mode and "Inactive"
in Radio mode.
►

In all cases, after applying sound settings,
adjust the volume level on the portable device (to
a high level) first.

Then adjust the volume level
on the audio system.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►

Start the vehicle’
s engine to increase the
charge of the battery.
The date and time cannot be set.
Date and time settings are only available if
satellite synchronisation is deactivated.
►

Settings
menu/Options/Date-Time Setting.
Select the "Time" tab and deactivate "GPS
synchronisation" (UTC).

291
Alphabetical index
Changing a fuse 218
Changing a wheel
209
Changing a wiper blade

94–95
Changing the remote control battery

36
Changing to free-wheeling

200, 222
Charge level indicator (Electric)

20
Charging cable

183
Charging cable (Electric)

182
Charging connector (Electric)

181, 186, 188–189
Charging flap (Electric)

181, 186, 188–189
Charging system (Electric)

5, 8, 25, 179, 194
Charging the traction battery
(Electric)

20, 179, 186, 188–189
Checking the engine oil level

18
Checking the levels

194–196
Checking tyre pressures (using the kit)

206,
208–209
Checks

194, 196–198
Checks, routine

196–198
Child lock

132–133
Child lock on rear windows

133
Children

105, 112, 120–121, 127, 130, 130–131
Children (safety)

132
Child seats

105, 108–112, 118, 118–119, 130
Child seats, conventional

111–112,
118, 118–119
Child seats, i-Size

130
Child seats, ISOFIX

120–121, 127, 130, 130–131
Cleaning (advice)

180, 202–203Closing the boot 44
Closing the doors
28, 33, 43–44
Collision Risk Alert

165–166
Compressor, tyre inflation

206
Configuration, vehicle

24–25
Connected applications

274
Connection, Bluetooth

244, 257–258,
274–275, 279–280
Connection, Wi-Fi network

275
Connectivity

273
Consumption figures

25
Container, AdBlue®

199
Control, emergency boot release

35
Control, emergency door

28, 34–35
Control, heated seats

51
Control stalk, lighting

88
Control stalk, wipers

92–94
Control unit

182–183
Courtesy lamp

86
Courtesy lamp, front

86–87, 217
Courtesy lamp, rear

86–87, 217
Courtesy lamps

86–87, 217
Cover, load space

71
Crew cab, fixed

65–67
Crew cab, folding

67
Cruise control

154–157, 159–161
Cruise control, adaptive

157, 162–165
Cruise control by speed limit
recognition

156–157
Cruise control, dynamic with
Stop function

156–157D
DAB (Digital Audio Broadcasting) -
Digital radio
240–241, 254, 277
Date (setting)

26, 260, 282
Daytime running lamps

89, 214–215
Deactivating the passenger airbag

106, 110
Deactivation of DSC (ESC)

100
Deadlocking

33–34
Deferred charging

26
Deferred charging (Electric)

25–26, 181, 186, 189
Defrosting

53, 81
Demisting

81
Demisting, rear

82
Demisting, rear screen

82
Dimensions

233
Dipstick

18, 194
Direction indicators

89, 214–216, 218
Display, head-up

153–154
Domestic charging

183
Domestic charging (Electric)

187–189, 231
Door pockets

69
Doors, rear

43–44
Doors, side

39
Doors, side-hinged

33–34, 43–44, 216
Driver’s attention warning

169
Drive selector (Electric)

147, 197
Driving

134–135
Driving aids camera (warnings)

152
Driving aids (recommendations)

152
Driving economically

7

293
Alphabetical index
Horn 99
I
Ignition 138–139, 280
Ignition on
139
Immobiliser, electronic

136
Indicator, AdBlue® range

18
Indicator, coolant temperature

17–18
Indicator, engine oil level

18
Indicator lamps, operation

88
Indicators, direction

89
Inflating tyres

198, 236
Inflating tyres and accessories
(using the kit)

206, 208–209
Information, vehicle

287
Infrared camera

153
Instrument panel

9, 153
Intelligent Traction Control

101
Internet browser

271, 274
ISOFIX

127, 130, 130–131
J
Jack 209–210, 277
Jump starting
219
K
Key 28–29, 31–35
Key, electronic
28, 139
Keyless Entry and Starting

28–34, 137–138
Key not recognised

139
Key with remote control

33, 136
Kit, hands-free

243–244, 257, 279
Kit, puncture repair

206–209
Kit, temporary puncture repair

206–209
L
Labels 5, 57
Labels, identification
235
Lane Departure Warning System
(LDWS)

168–169
Leather (care)

203
Level, AdBlue®

196
Level, brake fluid

195
Level, Diesel additive

196–197
Level, engine coolant

17–18, 195
Level, engine oil

18, 194
Level, headlamp wash

93
Level, power steering fluid

195
Levels and checks

194–196
Level, screenwash fluid

93, 196
Lighting

88
Lighting dimmer

22
Lighting, exterior

88
Lighting, guide-me home

90
Lighting, interior 86, 92
Lighting, mood
92
Lighting, welcome

90
Loading

72, 191–192
Loading area fittings

71
Load reduction mode

190
Load restraint

71
Locating your vehicle

29
Locking

28–29, 33
Locking from the inside

37–38
Locking the doors

37
Low fuel level

177–178
Lumbar

48, 51–52
M
Mains socket (domestic network) 182
Maintenance (advice)
180, 202
Maintenance, routine

153, 196, 198
Manoeuvring aids (recommendations)

152
Map reading lamps

86
Markings, identification

235
Massage function

51–52
Mat

68, 153
Memorising a speed

154–155
Menu

256
Menu, main

24, 238
Menus (audio)

251–252, 263–264
Menu short cuts

24
Messages

281
Messages, quick

281