CITROEN RELAY 2013 Handbook (in English)
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ECO-DRIVING
  Eco-driving is a range of everyday practices that allow the motorist to optimise their fuel consumption and CO2 emissions. 
 
 
Optimise the use of your gearbox
 
 
With a manual gearbox, move off gently, 
change up without waiting and drive by 
changing up quite soon. If your vehicle has 
the system, the gear shift indicator invites 
you to change up; it is displayed in the 
instrument panel, follow its instructions.  
 
 
 
Drive smoothly
 
 
Maintain a safe distance between vehicles, 
use engine braking rather than the 
brake pedal, and press the accelerator 
progressively. These practices contribute 
towards a reduction in fuel consumption 
and CO
2 emissions and also helps reduce 
the background traffic noise.  
   
If your vehicle has cruise control, make 
use of the system at speeds above 25 mph 
(40 km/h) when the traffic is flowing well.  
 
 
 
Control the use of your electricalequipment 
 
 
Before moving off, if the passenger 
compartment is too warm, ventilate it by 
opening the windows and air vents before 
using the air conditioning. 
  Above 30 mph (50 km/h), close the windows 
and leave the air vents open. 
  Remember to make use of equipment 
that can help keep the temperature in the 
passenger compartment down (sunroof and 
window blinds...). 
  Switch off the air conditioning, unless it has 
automatic digital regulation, as soon as the 
desired temperature is attained. 
  Switch off the demisting and defrosting 
controls, if not automatic. 
  Switch off the heated seat as soon as 
possible.  
   
Switch off the headlamps and front foglamps 
when the level of light does not require their 
use.     
Avoid running the engine before moving 
off, particularly in winter; your vehicle will 
warm up much faster while driving.  
   
As a passenger, if you avoid connecting 
your multimedia devices (film, music, 
video game...), you will contribute towards 
limiting the consumption of electrical 
energy, and so of fuel. 
  Disconnect your portable devices before 
leaving the vehicle.  
  
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Spread loads throughout the vehicle; 
place the heaviest items in the bottom of 
the boot, as close as possible to the rear 
seats. 
  Limit the loads carried in the vehicle and 
reduce wind resistance (roof bars, roof 
rack, bicycle carrier, trailer...). Use a roof 
box in preference. 
  Remove roof bars and roof racks after use.  
 
 
Limit the causes of excess 
consumption 
 
 
At the end of winter, remove snow tyres 
and refit your summer tyres.  
 
Observe the recommendations on maintenance
 
 
Check the tyre pressures regularly, when 
cold, referring to the label in the door 
aperture, driver's side. 
  Carry out this check in particular: 
   
 
-   before a long journey, 
   
-   at each change of season, 
   
-   after a long period out of use.  
  Don't forget the spare wheel and the tyres 
on any trailer or caravan.  
   
Have your vehicle serviced regularly (engine 
oil, oil filter, air filter...) and observe the 
schedule of operations recommended by the 
manufacturer.  
 
    
When refuelling, do not continue after 
the 3 rd   cut-off of the nozzle to avoid any 
overflow.  
   
At the wheel of your new vehicle, 
it is only after the first 1 800 miles 
(3 000 kilometres) that you will see the fuel 
consumption settle down to a consistent 
average.  
  
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REMOTE CONTROL  
ACCESS 
Unlocking the cab
 
Press this button to unlock 
your vehicle's cab. The interior 
courtesy lamp comes on briefly 
and the direction indicators flash 
twice.  
 
 Unlocking the rear doors 
 
Press this button to unlock the 
side door and the rear doors of 
the load space.  
Central locking
 
Press this button briefly
to lock all of your vehicle's
doors, cab and load space.
If one of the doors is open or is 
not closed correctly, the central locking
will not work. 
  The direction indicators flash once. 
The indicator lamp on the control 
on the centre console comes on 
then flashes.  
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   Deadlocking
 
 
Press this button twice in 
succession to deadlock the 
vehicle. It is then impossible to 
open the doors from the inside or 
the outside. 
  The direction indicators flash three times. 
  Never leave anyone inside the vehicle when 
it is deadlocked.  
 
 
Folding/unfolding the key 
 
Press this button to release the 
key from its housing. 
  To fold the key, press the button 
then fold the key into the
housing. 
  If you do not press the button, the 
mechanism may be damaged.   
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KEY
  This locks and unlocks the doors on the 
vehicle, opens and closes the fuel filler cap, 
as well as starting and stopping the engine. 
  REMOTE CONTROL BATTERY 
 
Reference: CR 2032/3 volts. 
 
 
Changing the remote control battery 
 
 
 
-   press the button to eject the key, 
   
-   turn the screw  1 
 from the closed padlock 
to the open padlock using a screwdriver 
with a thin lip, 
   
-   use the screwdriver as a lever to extract 
the battery holder housing  2 
,    
-   remove the housing and change the 
battery  3 
 observing the polarities, 
   
-   put the battery holder housing  2 
 back 
inside the key and secure it by turning 
the screw  1 
.  
   
There is a risk of damage if the 
replacement battery is not of the 
correct type. 
  Only use batteries which are identical or of 
an equivalent type to those recommended 
by a CITROËN dealer. Take used batteries 
to an authorised collection point.   
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  MAIN FUNCTIONS OF THE KEY  
 
 
 
Type of key  
   
 
Unlocking the cabin  
   
 
Locking the doors  
    
 
Unlocking
the rear doors  
    
 
Deadlocking  
 
   
Key  
   
Turn anti-clockwise 
(driver's side).     
Turn clockwise
(driver's side).     
-    
-  
   
Remote control   
 
-    
-  
   
 
Signalling  
 
   
Direction indicators    
2 flashes.    
1 flash.    
2 flashes.    
3 flashes.  
   
Lamp on the control    
Off.     
On for about 3 seconds, 
then flashing.     
Flashing.    
Flashing   
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ELECTRONIC IMMOBILISER 
  All of the keys contain an electronic 
immobiliser device. 
  This device locks the engine supply system. 
It is activated automatically when the key is 
removed from the ignition.   Operating the remote control, even when it 
is in your pocket, may result in involuntary 
unlocking of the doors. 
  However, if none of the doors is opened 
within approximately thirty seconds following 
unlocking, the doors relock automatically. 
  The simultaneous use of other high 
frequency equipment (mobile telephones, 
domestic alarms…), may interfere with the 
operation of the remote control temporarily. 
  The remote control does not operate while 
the key is in the ignition, even if the ignition 
is off, except for reinitialisation. 
  Make a careful note of the number of the 
keys. If they are lost, your CITROËN dealer 
will be able to carry out his work more 
quickly and effectively if you give him this 
number and the confidential card. 
  Do not make any modifications to the 
electronic immobiliser system.   This warning lamp is switched off 
after the ignition is switched on 
and the key has been recognised, 
the engine can be started. 
  If the key is not recognised, the engine 
cannot be started. Use another key and 
have the faulty key checked by a CITROËN 
dealer. 
  Driving with the doors locked may make 
access to the passenger compartment 
by the emergency services more diffi cult in an 
emergency. 
  As a safety precaution (with children on 
board), remove the key from the ignition when 
leaving the vehicle, even for a short time.     After the ignition is switched on, a dialogue 
is established between the key and the 
electronic immobiliser system. 
   
When purchasing a second-hand vehicle: 
 
   
 
-   ensure that you are given the 
confidential card, 
   
-   have the keys memorised by a 
CITROËN dealer to ensure that the keys 
in your possession are the only ones 
which can start the vehicle.  
CONFIDENTIAL CARD 
 
This is given to you on delivery of your 
vehicle with the duplicate keys. 
  It contains the identification code necessary 
for any work carried out by a CITROËN 
dealer on the electronic immobiliser system. 
This code is hidden by a film, which should 
be removed only if necessary. 
  Keep your card in a safe place, never inside 
the vehicle. 
  When undertaking a long trip or journey, 
however, it is advisable to take it with you 
along with your personal papers.  
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  While the alarm is monitoring, any intrusion 
triggers the siren for approximately 
30 seconds, accompanied by lighting of the 
direction indicators. 
  The alarm then returns to monitoring mode 
but the triggering event is stored and is 
indicated by rapid flashing of the LED, if the 
alarm is deactivated. 
  The alarm is also triggered following an 
electrical supply cut-off, when the supply is 
restored.  
Automatic activation 
 
Depending on the country in which the 
vehicle is sold: this function activates 
monitoring automatically approximately 
2 minutes after the last door is closed. To 
avoid triggering the alarm when opening a 
door, the unlocking button on the remote 
control must be pressed again.  
Deactivation using the key 
 
Unlock the doors using the key and enter the 
vehicle. Switch on the ignition, identification 
of the key code will switch off the alarm.  
 
 Deactivation using the remote control 
 
When this button is pressed, the 
alarm is deactivated when the 
vehicle is unlocked.  
 
 
Deactivation of the anti-tilt protection * 
 
Press this control to deactivate 
the protection (when towing the 
vehicle with the alarm on, for 
example). 
  The protection remains active until the doors 
are unlocked with the central locking.  
 ALARM 
 
If your vehicle is fitted with an ANTI-THEFT 
ALARM. 
  This provides: 
   
 
-   exterior perimeter protection by 
detectors on the openings (doors, 
bonnet) and on the electrical power 
supply, 
   
-  anti-tilt protection.  
   
The system also includes a siren and an 
LED which can be seen from outside, 
indicating the three possible states of the 
alarm:  
   
 
-   alarm activated (monitoring), slow 
flashing of the red LED, 
   
-   alarm not activated (not monitoring), 
LED off, 
   
-   alarm triggered (intrusion signal), rapid 
flashing of the red LED when the vehicle 
is unlocked.  
 
 
Activation of the alarm 
 
First ensure that all of the doors are closed 
correctly. 
  The alarm is activated by 
pressing this padlock, the 
protection is active after a few 
seconds. 
   
*   Depending on engine.  
 
 
Good practice 
 
 
To deactivate the siren quickly following 
unwanted triggering:  
   
 
-   switch on the ignition, identification of 
the key code will switch off the alarm, 
   
-   press the unlocking button (cab and key) 
on the remote control.  
  To avoid setting the alarm, when washing 
the vehicle for example, lock the vehicle 
using the key. 
  Unlocking the vehicle using the remote 
control deactivates the siren automatically.   
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FRONT DOORS
Child lock 
  This prevents opening of the sliding side 
door from the inside. 
  Press the control located on the edge of the 
side door.  Driver's door 
 
Use the remote control to unlock/lock.  
SLIDING SIDE DOOR 
 
Take care not to obstruct the guide space 
on the floor in order for the door to slide 
correctly. 
   From outside
 
Pull the handle towards you then towards 
the rear.  
 
 
From inside
 
To unlock and open, push the handle 
towards the rear. 
  Ensure that the door opens fully in order for 
the latch at the bottom of the door to engage. 
  To release and close, pull the handle while 
sliding the door. 
  Do not drive with the sliding side door 
open.   
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  REAR DOORS 
   
From outside 
 
Pull the handle towards you. The two hinged 
doors open to 96°. 
   
Opening/Closing the doors 
  To open, pull the handle towards you then 
pull the lever to open the left-hand door. 
  To close, start with the left-hand door then 
close the right-hand door.     
Opening to 180° 
  If your vehicle is fitted with this equipment, 
a retractable check strap system permits 
extending of the opening from 96° to 180°. 
  Press the button, located on the door trim 
pad, to widen the angle of the door. 
  The check strap will take up its normal 
position again automatically on closing.