Belt CITROEN RELAY 2020 Handbook (in English)

2
Contents





 ■
Overview
 ■
Eco-driving
1Instruments
Instrument panel 6
Warning and indicator lamps 6
Indicators 10
Vehicle configuration (MODE)
13
Touch screen audio and multimedia system 18
Setting the date and time 18
Trip computer 19
Trip computer 19
2Access
Key 20
Remote control 20
Front doors 23
Sliding side door 23
Rear doors 23
Alarm 24
Electric windows 25
3Ease of use and comfort
Front seats 27
Front bench seat 28
Rear seats 29
Rear bench seat 29
Steering wheel adjustment 30
Mirrors 31
Heating and Ventilation 31
Heating / Manual air conditioning 32
Automatic air conditioning 33
Additional heating systems 34
Rear heating/air conditioning 35
Additional programmable heating 36
Front demist - defrost 38
Rear screen de-icing 38
Cab layout 38
Rear fittings
42
Exterior fittings 45
4Lighting and visibility
Lighting control stalk 46
Direction indicators 46
Automatic headlamps 47
Headlamp beam height adjustment 48
Wiper control stalk 49
Changing a wiper blade 50
5Safety
General safety recommendations 51
Hazard warning lamps 51
Horn 51
Electronic stability control (ESC) 52
Seat belts 55
Airbags 57
Child seats 58
Deactivating the front passenger airbag 60
ISOFIX seats 61
Child lock 63
6Driving
Driving recommendations 64
Starting-switching off the engine 67
Battery standby system 67
Parking brake 68
Gearbox 68
Gear shift indicator 69
Stop & Start 69
Hill start assist 70
Tyre under-inflation detection
71
Pneumatic suspension 72
Driving and manoeuvring aids - General
recommendations
73
Speed Limit recognition and
recommendation
75
Speed limiter 76
Cruise control - particular
recommendations
78
Cruise control 78
Cruise control (3L HDi engine) 79
Lane Departure Warning System 80
Blind Spot Monitoring System with trailer
detection
83
Active Safety Brake with Collision Risk
Alert and Intelligent emergency braking
assistance
84
Rear parking sensors 87
Reversing Camera 87
7Practical information
Fuel 90

7
Instruments
1For more information on a system or a function,
refer to the corresponding section.
Warning lamp continuously
lit
The illumination of a red or orange warning lamp
indicates the occurrence of a fault that needs
further investigation.
If a warning lamp remains lit
The references (1), (2) and (3) in the warning
and indicator lamp description indicate whether
you should contact a qualified professional in
addition to the immediate recommended actions.
(1): You must stop the vehicle .
Stop as soon as it is safe to do so and switch off
the ignition.
(2): Contact a CITROËN dealer or a qualified
workshop.
(3): Visit a CITROËN dealer or a qualified
workshop.
List of warning and
indicator lamps
Red warning/indicator lamps
Coolant temperature
On H in the red zone or fixed with the
needle in the red zone.
The coolant temperature is too high and/or has
abnormally increased. Carry out (1), then wait until the engine has
cooled down before topping up the level, if
necessary. If the problem persists, carry out (2).
Engine oil pressureFlashing, for a few seconds, accompanied
by a message in the display.
The engine oil quality is deteriorated.
Change the engine oil as soon as possible.
After a second alert level, engine performance
will be limited.
Temporarily or permanently on, with the engine running.
A lack of oil or a major malfunction is detected.
Carry out (1) then manually check the level.
If necessary, top up.
If the level is correct, carry out (2).
Battery chargeFixed.
A malfunction in the charging circuit or the
battery is detected.
Check the battery terminals.
Fixed or flashing, despite the checks.
An ignition or injection malfunction is
detected.
Carry out (2).
Opening detectionFixed.
One of the vehicle access openings is not
properly closed.
Check that the cab doors, the rear and side
doors and the bonnet are closed.
Power steeringFixed, accompanied by an audible signal
and a message on the screen.
The power steering has a fault.
Drive carefully at moderate speed, then carry
out (3).
AirbagsFixed or flashing.
One of the airbags or seat belt
pyrotechnic pretensioners is faulty.
Carry out (3).
Seat belt not fastenedFixed, then flashing.
The driver has not fastened his seat belt.
Pull the strap then insert the tongue in the
buckle.
Accompanied by an audible signal, then fixed.
The vehicle is moving with the driver's seat belt
unfastened.
Check that the seat belt is fastened correctly by
pulling the strap.
Pneumatic suspensionFixed.
The system has a fault.
Carry out (3).
Parking brakeFixed.
The parking brake is applied or not
properly released.

28
Ease of use and comfort
Rear seats

Backrest angle

► Turn the knob to adjust the backrest angle.
Adjustable armrest

► Raise or lower the armrest.
► Turn the knob, located under the end of the
armrest, to lock it in the desired position.
Heated seat

Use this control to switch the heating of the seat
on or off.
Do not use the function when the seat
is not occupied.
Reduce the heating intensity as soon as
possible.
When the seat and passenger compartment
have reached a satisfactory temperature,
switch the function off; reducing electricity
consumption in turn decreases fuel
consumption.
Prolonged use of heated seats is not
recommended for people with sensitive
skin.
There is a risk of burns for people whose
perception of heat is impaired (illness, taking
medication, etc.).
To keep the heated pad intact and to prevent
a short circuit:
– Do not place heavy or sharp objects on the
seat.
– Do not kneel or stand on the seat.
– Do not spill liquids onto the seat.
– Never use the heating function if the seat
is damp.
Seat with adjustable shock
absorption


► Turn the knob to adjust the shock
absorption according to the driver’s weight.
Swivelling seat

► Press the control to rotate the seat 180°.
Two-seat front bench seat
It is equipped with two head restraints and two
seat belts.
Writing table

The central seat backrest folds to form a writing
table.
► Pull the strap located at the top of the
backrest cushion.

30
Ease of use and comfort
As a safety precaution, these operations should only be carried out while the
vehicle is stationary.
Mirrors
Door mirrors

They are divided into two zones:
A - Upper mirror
B - Lower mirror
The mirrors are spherical in shape to widen the
lateral field of vision. The objects that you see in
the mirrors are in fact closer than they appear.
This must be taken into account to correctly
assess the distance.
The shell integrates the direction indicator
side repeater and the aerials, according to the
equipment available on board (GPS, GSM,
Radio, etc.).

Access to rear seats
► Lower the head restraints, then lift the first
handle and tilt the backrest forwards.
Folded backrest position
► Remove the head restraints and tilt the
backrest as described above.
► With the right hand, lift the second handle
and tip the backrest 5° backwards.
► With the left hand, tip the backrest completely
forwards onto the seat.
Removing the bench seat
To remove the bench seat, the presence of at least two people is required.
► Fold the backrest onto the cushion as
previously described.


► Turn both handles forwards to release the
rear anchorages.
► Tilt the base of the bench seat forwards to
place the bench seat in an upright position.


► Tilt both handles upwards to release the front
anchorages.
► Lift the bench seat and remove it.
Check that the seat belts are always
accessible to the passenger and easy to
fasten.
A passenger must not take their seat without
adjusting the seat's head restraint correctly
and adjusting and fastening the seat belt.
Do not remove a head restraint without
storing it and securing it to a support.
Do not allow anyone to travel in row 3 with the
row 2 bench in the vertical position.
Do not leave any objects on the folded
backrest of row 2.
Steering wheel
adjustment
► With the vehicle stationary, first adjust your
seat to the most suitable position.


► Unlock the steering wheel by pulling the
control towards you.
► Adjust the reach of the steering wheel, then
lock it by fully lowering the control.

54
Safety
Engage a gear corresponding to the speed to
prevent the engine stalling.
► To manually deactivate the system, press the
button; the indicator lamp goes out.
The function may be unavailable if the brakes overheat. Wait a few minutes for
them to cool down before trying again.
Malfunction
When a malfunction of the Hill Assist
Descent Control system occurs, this
warning lamp lights up.
Have the system checked by a CITROËN dealer
or a qualified workshop.
Seat belts
Inertia reel
The seat belts are equipped with an inertia reel
which allows the strap length to automatically
adjust to your shape. The seat belt returns to its
storage automatically when it is not used.
The inertia reels are fitted with a device which
automatically locks the strap in the event of a
collision, emergency braking or if the vehicle rolls
over. It can be released by pulling the strap firmly
and then releasing it so that it reels in slightly.
Pyrotechnic pretensioning
This system improves safety in the event of a
frontal or side impact.
Activation/Deactivation
When starting the vehicle, this system is
deactivated.




► Press this button to activate/deactivate the
system.
When the button indicator lamp comes on, the
system is activated.
This system is active up to approximately 19
mph (30 km/h).
Above approximately 19 mph (30 km/h), the
system is automatically deactivated but the
button indicator lamp remains on.
The system is automatically reactivated as soon
as the speed returns below approximately 19
mph (30 km/h).
Malfunction
When a malfunction of the intelligent
traction control system occurs, this
warning lamp lights up.
Have the system checked by a CITROËN dealer
or a qualified workshop.
Load inertia control
The actual total weight of a commercial vehicle
can vary considerably depending on its load.
The centre of gravity of the vehicle can therefore
move in the longitudinal direction and even in
height.
Each of these variations has repercussions
on braking, traction, cornering behaviour and
overturning.
The load inertia control estimates the actual total
weight of the vehicle by analysing its behaviour,
during acceleration and braking phases.
This system then adapts the intervention of the
DSC and ASR systems according to the weight
distribution of the vehicle. In critical situations,
your vehicle therefore remains more safely on its
trajectory.
Hill Assist Descent
Control
Descent assistance system on roads with low
grip (mud, gravel, etc.) or with a steep gradient.
This system reduces the risk of the vehicle
slipping or running out of control as it moves
downhill.
It maintains the vehicle at a constant speed
during a descent by acting independently and
differentially on the brakes.
Activation / Deactivation
When starting the vehicle, the system is
deactivated.




► With the speed below 19 mph (30 km/h),
press this button to activate the system; the
button indicator lamp lights up.
When the vehicle begins its descent, you can
release the accelerator and brake pedals; the
button indicator lamp flashes.
The brake lamps automatically light up when the
function is activated.
If the speed exceeds 19 mph (30 km/h), the
system is automatically deactivated but the
button indicator lamp remains on.
The system is automatically reactivated as soon
as the speed returns below 19 mph (30 km/h).
You can depress the accelerator or brake pedal again at any time.
For the system to activate, the slope
must be greater than 8%.
Do not use the system with the gearbox in
neutral.

55
Safety
5Engage a gear corresponding to the speed to
prevent the engine stalling.
► To manually deactivate the system, press the
button; the indicator lamp goes out.
The function may be unavailable if the brakes overheat. Wait a few minutes for
them to cool down before trying again.
Malfunction
When a malfunction of the Hill Assist
Descent Control system occurs, this
warning lamp lights up.
Have the system checked by a CITROËN dealer
or a qualified workshop.
Seat belts
Inertia reel
The seat belts are equipped with an inertia reel
which allows the strap length to automatically
adjust to your shape. The seat belt returns to its
storage automatically when it is not used.
The inertia reels are fitted with a device which
automatically locks the strap in the event of a
collision, emergency braking or if the vehicle rolls
over. It can be released by pulling the strap firmly
and then releasing it so that it reels in slightly.
Pyrotechnic pretensioning
This system improves safety in the event of a
frontal or side impact.
Depending on the severity of the impact, the
pyrotechnic pretensioning system instantly
tightens the seat belts against the body of the
occupants.
The pyrotechnic pretensioning seat belts are
enabled when the ignition is on.
Force limiter
This system reduces the pressure of the seat
belt on the chest of the occupant, thus improving
their protection.
In the event of an impact
Depending on the nature and
seriousness of the impacts, the pyrotechnic
device may trigger before and independently
of airbag deployment. Deployment of the
pretensioners is accompanied by a slight
discharge of harmless smoke and a noise,
due to the activation of the pyrotechnic
cartridge incorporated in the system.
In all cases, the airbag warning lamp comes
on.
Following an impact, have the seat belt
system checked, and if necessary replaced,
by a CITROËN dealer or a qualified
workshop.
Front seat belts
The driver's seat is fitted with a pyrotechnic
pretensioner and a force limiter.
On versions with a front passenger airbag, the
passenger's seat is also fitted with a pyrotechnic
pretensioner and a force limiter.
The front bench seat is fitted with two seat belts.
If you install a front bench seat as an
accessory, it must be fitted with approved
seat belts.
Seat belts not fastened warning lamp
When the vehicle is started, this warning
lamp comes on, accompanied by an
increasing audible signal, if the driver and/or the
front passenger has not fastened their seat belt.
This alert works equally well for versions with an
individual passenger front seat as for versions
with a two-seat front bench seat.
Height adjustment

► On the driver's side or the side passenger
seat side, squeeze the control with the belt

56
Safety
Airbags

The airbags have been designed to optimise the
safety of the occupants in the event of a serious
collision; they work in conjunction with the force
limiting seat belts.
In the event of a serious collision, electronic
detectors record and analyse any abrupt
deceleration of the vehicle:
– if there is a violent impact, the airbags deploy
instantly and help better protect occupants of the
vehicle; immediately after the impact, the airbags
deflate rapidly in order not to hinder the visibility
or the possible exit of the occupants.
– in the case of a minor or rear impact or in
certain rollover conditions, the airbags are not
deployed; the seat belt alone contributes towards
ensuring your protection in these situations.
The airbags do not operate when the
engine is not running.
This equipment will only deploy once. If a
second impact occurs (during the same or a
subsequent accident), the airbag will not be
deployed again.
return and slide the whole thing, then release to
lock.
The belt associated with the central seat is not
height adjustable.
If the driver's seat belt is unfastened,
START mode of Stop & Start will not be
invoked. The engine can then only be
restarted using the key.
Rear seat belts

The rear seats / bench seats are fitted with
three-point inertia reel seat belts.
The central seat has a guide and an inertia reel,
which are attached to the backrest.
Each side seat is provided with a support to
hang the belt buckle when not in use.
Fastening
► Pull the strap, then insert the tongue in the
buckle.
► Check that the seat belt is fastened correctly
by pulling the strap.
Unlocking
► Press the red button on the buckle.
► Guide the seat belt as it is reeled in.
Advice
The driver must ensure that passengers
use the seat belts correctly and that they
are all fastened before setting off.
Wherever seated in the vehicle, you must
always fasten the seat belt, even for short
journeys.
Do not interchange the seat belt buckles, as
they will not fulfil their role fully.
Before and after use, ensure that the seat belt
is reeled in correctly.
After folding or moving a seat or rear bench
seat, ensure that the seat belt is positioned
and reeled in correctly.
Installation
The lower part of the strap must be
positioned as low as possible on the pelvis.
The upper part must be positioned in the
hollow of the shoulder.
In order to be effective, a seat belt:
– must be tightened as close to the body as
possible;
– must be pulled in front of you with a smooth
movement, ensuring that it is not twisted;
– must only be used to secure one person;
– must not show signs of tearing or fraying;
– must not be changed or modified, in order
to avoid affecting its performance.
Recommendations for children
Use a suitable child seat if the passenger
is less than 12 years old or shorter than one
and a half metres.
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all repairs on your vehicle's
seat belts, go to a qualified workshop with
the skills and equipment needed, which a
CITROËN dealer is able to provide.
Have the seat belts checked regularly by a
CITROËN dealer or a qualified workshop,
particularly if the straps show signs of
damage.
Clean the seat belt straps with soapy water or
a textile cleaning product, sold by CITROËN
dealers.

57
Safety
5Airbags

The airbags have been designed to optimise the
safety of the occupants in the event of a serious
collision; they work in conjunction with the force
limiting seat belts.
In the event of a serious collision, electronic
detectors record and analyse any abrupt
deceleration of the vehicle:
– if there is a violent impact, the airbags deploy
instantly and help better protect occupants of the
vehicle; immediately after the impact, the airbags
deflate rapidly in order not to hinder the visibility
or the possible exit of the occupants.
– in the case of a minor or rear impact or in
certain rollover conditions, the airbags are not
deployed; the seat belt alone contributes towards
ensuring your protection in these situations.
The airbags do not operate when the
engine is not running.
This equipment will only deploy once. If a
second impact occurs (during the same or a
subsequent accident), the airbag will not be
deployed again.
Deployment of the airbags is
accompanied by a slight discharge of
smoke and a noise, resulting from activation
of the pyrotechnic charge incorporated in the
system.
Although this smoke is not harmful, sensitive
individuals may experience slight irritation.
The noise of the detonation may result in a
slight loss of hearing for a short time.
Front airbags
System that protects the driver and front
passenger(s) in the event of a serious front
impact, in order to limit the risk of head and
chest injury.
The driver's airbag is fitted in the centre of the
steering wheel; the front passenger(s) airbag is
fitted in the dashboard above the glove box.
Lateral airbags and curtain
airbags
If fitted to your vehicle, the lateral airbags are
built into the backrests of the front seats, on the
side by the door.
The curtain airbags are built into the pillars and
the upper passenger compartment area, in the
roof above the front seats.
They inflate between the occupant and the
window.
They deploy on one side only (the side where
the collision occurs).
Malfunction
If this warning lamp comes on, contact a
CITROËN dealer to have the system
checked.
Advice
For the airbags to be fully effective,
observe the safety recommendations
below.
Adopt a normal upright sitting position.
Fasten the seat belt ensuring it is correctly
positioned and adjusted.
Do not leave anything between the occupants
and the airbags (a child, pet, object, etc.), nor
fix or attach anything close to or in the way of
the airbag release trajectory; this could cause
injuries during their deployment.
Never modify the original definition of your
vehicle, particularly in the area directly around
the airbags.
After an accident or if the vehicle has been
stolen, have the airbag systems checked.
All work on the airbag systems must only
be performed by a CITROËN dealer or a
qualified workshop.
Even if all of the precautions mentioned
are observed, a risk of injury or of minor
burns to the head, chest or arms cannot be
ruled out when an airbag is deployed. The
airbag inflates almost instantly (within a few
milliseconds) then deflates within the same

58
Safety
Installing a booster seat
The chest part of the seat belt must be
positioned on the child's shoulder without
touching the neck.
Ensure that the lap part of the seat belt
passes correctly over the child's thighs.
Use a booster seat with backrest, equipped
with a belt guide at shoulder level.
Additional protections
To prevent accidental opening of the
doors and rear windows, use the "Child lock".
Take care not to open the rear windows by
more than one third.
To protect young children from the rays of the
sun, fit side blinds on the rear windows.
As a safety precaution, do not leave:
– a child alone and unattended in a vehicle,
– a child or an animal in a vehicle which is
exposed to the sun, with the windows closed,
– the keys within reach of children inside the
vehicle.
Child seat at the rear

time discharging the hot gas via openings
provided for this purpose.
Front airbags
Do not drive holding the steering wheel
by its spokes or resting your hands on the
centre part of the wheel.
Passengers must not place their feet on the
dashboard.
Do not smoke as deployment of the airbags
can cause burns or the risk of injury from a
cigarette or pipe.
Never remove or pierce the steering wheel or
hit it violently.
Do not fix or attach anything to the steering
wheel or dashboard, as this could cause
injuries when the airbags are deployed.
Lateral airbags
Use only approved covers on the seats,
compatible with the deployment of the lateral
airbags. For information on the range of seat
covers suitable for your vehicle, contact a
CITROËN dealer.
Do not fix or attach anything to the seat
backrests (clothes, etc.), as this could cause
injuries to the thorax or arm when the lateral
airbag is deployed.
Do not sit with the upper part of the body any
nearer to the door than necessary.
Curtain airbags
Do not fix or attach anything to the roof,
as this could cause head injuries when the
curtain airbag is deployed.
Do not remove the grab handles installed on
the roof, as they play a part in securing the
curtain airbags.
Child seats
The regulations on carrying children are specific to each country. Refer to the
legislation in force in your country.
For maximum safety, please observe the
following recommendations:
– In accordance with European regulations, all
children under the age of 12 or less than 4
ft 11” (150 cm) tall must travel in approved
child seats suited to their weight , on seats
fitted with a seat belt or ISOFIX mountings.
– Statistically, the safest seats in your
vehicle for carrying children are the rear
seats.
– Children weighing less than 9 kg must
travel in the "rear facing" position, whether in
the front or rear of the vehicle.
It is recommended that children travel
on the rear seats of the vehicle:
– ‘rear facing’ up to the age of 3,
– ‘forward facing’ over the age of 3.
Make sure that the seat belt is correctly
positioned and tightened.
For child seats with a support leg, ensure that
the support leg is in firm and steady contact
with the floor.
Advice
An incorrectly installed child seat compromises the child's safety in the
event of an accident.
Ensure that there is no seat belt or seat belt
buckle under the child seat, as this could
destabilise it.
Remember to fasten the seat belts or the
harness of child seats, keeping the slack
relative to the child's body to a minimum,
even for short journeys.
When installing a child seat using the seat
belt, ensure that the seat belt is tightened
correctly on the child seat and that it secures
the child seat firmly on the seat of the vehicle.
If the passenger seat is adjustable, move it
forwards if necessary.
Remove the head restraint before
installing a child seat with a backrest on a
passenger seat.
Ensure that the head restraint is stored or
attached securely to prevent it from being
thrown around the vehicle in the event of
sharp braking. Refit the head restraint once
the child seat has been removed.

59
Safety
5Installing a booster seat
The chest part of the seat belt must be
positioned on the child's shoulder without
touching the neck.
Ensure that the lap part of the seat belt
passes correctly over the child's thighs.
Use a booster seat with backrest, equipped
with a belt guide at shoulder level.
Additional protections
To prevent accidental opening of the
doors and rear windows, use the "Child lock".
Take care not to open the rear windows by
more than one third.
To protect young children from the rays of the
sun, fit side blinds on the rear windows.
As a safety precaution, do not leave:
– a child alone and unattended in a vehicle,
– a child or an animal in a vehicle which is
exposed to the sun, with the windows closed,
– the keys within reach of children inside the
vehicle.
Child seat at the rear

"Forward facing" or "Rearward
facing"




► Move the vehicle's front seat forward and
straighten the backrest so that the legs of the
child in the "forward facing" child seat or the
"rearward facing" child seat itself do not touch
the vehicle's front seat.
► Verify that the backrest of the "forward facing"
child seat is as close as possible to the backrest
of the vehicle's rear seat, and is ideally in contact
with it.
Child seat at the front

► Adjust the front passenger seat to the
highest and intermediate longitudinal
position , with the backrest straightened.
"Forward facing"
You must leave the front passenger
airbag active.
"Rearward facing"
The front passenger airbag must be deactivated before installing a rearward
facing child seat. Otherwise, the child risks
being seriously injured or killed if the
airbag is deployed .


Warning label - Front passenger airbag
You must comply with the following instruction,
reminded by the warning label on both sides of
the passenger sun visor:
NEVER use a rearward facing child restraint
on a seat protected by an ACTIVE AIRBAG in
front of it, DEATH or SERIOUS INJURY to the
CHILD can occur.