Belt CITROEN RELAY 2020 Handbook (in English)

60
Safety
"ISOFIX" mountings

If fitted on the vehicle, the regulation ISOFIX
mountings are identified by labels.
The mountings comprise three rings for each
seat:

Deactivating the front
passenger airbag


Passenger airbag OFF
To guarantee the safety of your child, the
front passenger airbag must be
deactivated when a "rear facing" child seat is
installed on the front passenger seat.
Otherwise, the child risks being seriously
injured or killed if the airbag is deployed.
Vehicles not equipped with a
deactivation control
Installing a “rear facing” child seat on the front
passenger seat or bench seat is expressly
prohibited! Doing so would expose the child to
the risk of death or serious injury in the event
of airbag deployment.
Deactivating / Reactivating the front
passenger airbag
► Press this button and then, in the
"Passenger airbag" menu, select "OFF" to
deactivate the airbag.
► Select “ON” to reactivate it.When the ignition is switched on, this
warning lamp comes on accompanied by
a message in the display screen to indicate the
deactivation.
For more information on Vehicle
configuration (MODE) , refer to the
corresponding section.
Depending on version, it can also be deactivated
or reactivated via the touch screen audio and
telematics system.
Locations for child seats secured using the seat belt
In accordance with European regulations, this table indicates the options for installing child seats secured using a seat belt and universally approved
according to the weight of the child and the seating position in the vehicle.

61
Safety
5SeatWeight of the child and indicative age
Under 13 kg
(groups 0 (a) and
0+)
Up to about 1 year
old From 9 to 18 kg
(group 1)
From about 1 to 3
years old From 15 to 25 kg
(group 2)
From about 3 to 6
years old From 22 to 36 kg
(group 3)
From about 6 to 10
years old
Front passenger seat (b) U
Front passenger bench seat with central and side seats (b)


Central and side seats in row 2 and 3
(a) Group 0: from birth to 10 kg.
(b) Refer to the current legislation before installing your child on this se\
at.
U Seat suitable for the installation of a child seat secured using a seat belt and universally approved, "rearward facing" and/or "forward facing".
"ISOFIX" mountings

If fitted on the vehicle, the regulation ISOFIX
mountings are identified by labels.
The mountings comprise three rings for each
seat:


– two front rings, located between the vehicle
seat backrest and cushion.


– one rear ring, to fix the upper strap referred to
as the TOP TETHER.
This ISOFIX mounting system provides fast,
reliable and safe fitting of the child seat in the
vehicle.

70
Driving
Never leave the vehicle without first
switching the ignition off with the key.
Never refuel with the engine in STOP
mode; you must switch off the ignition
using the key.
Special cases: STOP mode
not available
STOP mode is not activated when:
– the system is initialising,
– the driver's door is open,
– the driver's seat belt is not fastened,
– the air conditioning is on,
– the rear screen demisting is on,
– the windscreen wipers are on fast wipe,
– the reverse gear is engaged for the parking
manoeuvre,
– some special conditions (battery charge,
engine temperature, particle filter regeneration,
braking assistance, exterior temperature, etc.)
where the engine is needed to assure control of
a system.
– during intensive use of Stop & Start, it may
be deactivated to conserve starting ability;
go to a CITROËN dealer to have the function
reactivated.
This indicator lamp in the instrument panel flashes for a few seconds, then
goes off.
This operation is perfectly normal.
Going into engine START
mode
With a gear engaged, the automatic restarting of
the engine is only possible by fully depressing
the clutch pedal.
This indicator lamp goes off and the engine restarts.
If, after an automatic restart in START mode, the
driver does not perform any action on the vehicle
within 3 minutes, the system stops the engine
permanently. The engine can only be restarted
with the ignition key.
Special cases: START mode
activated automatically
The START mode may be invoked automatically
in the following circumstances:
– the vehicle is free-wheeling on a gradient,
– the windscreen wipers are on fast wipe,
– the air conditioning is on,
– the engine has been stopped for around 3
minutes with Stop & Start,
– some special conditions (battery charge,
engine temperature, braking assistance, air
conditioning setting, etc.) where the engine is
needed for control of the system or vehicle.
In this case, a message appears in the
instrument panel screen, accompanied by
this indicator lamp, which flashes for a few
seconds, then goes off.
This operation is perfectly normal.
While in STOP mode with a manual
gearbox, if a gear is engaged without
fully depressing the clutch pedal, restarting
may not take place.
An indicator lamp and/or message is
displayed in the instrument panel asking
you to fully depress the clutch pedal to allow
restarting.
With the engine stopped in STOP mode,
if the driver unfastens their seat belt and
opens a front door, the engine can only be
restarted using the ignition key. There is an
audible signal, accompanied by flashing of this
indicator lamp, and the display of a message.
Malfunction
In the event of a malfunction, the Stop &
Start is deactivated and this warning lamp
comes on, accompanied by a message on the
instrument panel display.
Have the system checked by a CITROËN dealer
or a qualified workshop.
In the event of a malfunction in STOP mode, the
engine can be restarted by fully depressing the
clutch pedal or putting the gear lever in neutral.
Hill start assist
This system keeps your vehicle briefly stationary
(for approximately 2 seconds) when making a hill
start, while you transfer your foot from the brake
pedal to the accelerator pedal.
This system (also called HHC - Hill Hold
Control), integrated with the dynamic stability
control system, is activated in the following
conditions:
– the vehicle must be stationary, engine running,
foot on the brake,
– the gradient of the road must be steeper than
5%,
– uphill, the gearbox must be in neutral or in a
gear other than reverse,
– downhill, reverse gear must be engaged.
The hill start assist system is a driving
aid. It is not an automatic vehicle parking
function or an automatic parking brake.
Operation

With the brake pedal and clutch pedal pressed,
from the time you release the brake pedal,

84
Driving
– Auto: for an automatic detection of the trailer
length (3 m, 6 m or 9 m).
In Auto mode, an icon appears in the instrument
panel indicating the length detected by the
system.
It may be necessary to make a 90° turn
to allow the system to detect the length
of the trailer.
When a trailer is detected, vehicle detection
when reversing is deactivated.
Operating conditions
– All vehicles are moving in the same direction
and in adjacent lanes.
– The speed of your vehicle is 6 mph (10 km/h)
minimum.
– When you overtake a vehicle, the speed
difference is less than 16 mph (25 km/h).
– When another vehicle overtakes you, the
speed difference is less than 31 mph (50 km/h).
Active Safety Brake with Collision Risk Alert and
Intelligent emergency
braking assistance
Refer to the General recommendations on the
use of driving and manoeuvring aids .


This system:
– warns the driver that their vehicle is at risk of
collision with the vehicle in front.
– reduces the vehicle's speed to avoid a
collision or limit its severity.
This system is comprised of three functions:
– Collision Risk Alert.
– Intelligent emergency braking assistance.
– Active Safety Brake (automatic emergency
braking).


The vehicle has a camera located at the top of
the windscreen.
This system does not avoid the need for vigilance on the part of the driver.
This system is designed to assist the driver
and improve road safety.
It is the driver's responsibility to continuously
monitor the state of the traffic, observing the
driving regulations.
As soon as the system detects a potential obstacle, it prepares the braking
circuit in case automatic braking is needed.
This may cause a slight noise and a slight
sensation of deceleration.
Deactivation / Activation
By default, the system is automatically activated
at every engine start.
This function can be set using the MODE button; select “ON” or “OFF” in the “Active
Safety Brake” menu.
For more information on Vehicle
configuration (MODE) , please refer to
the corresponding section.
Deactivation of the system is signalled by
the illumination of this warning lamp,
accompanied by the display of a message.
Operating conditions and
limits
The ESC system must not be faulty.
The DSC/ASR systems must not be deactivated.
All passenger seat belts must be fastened.
Driving at a steady speed on roads with few
bends is required.
In the following cases, deactivating the system
via the vehicle's configuration menu is advised:
– towing a trailer,
– carrying long objects on roof bars or roof rack,
– with snow chains fitted,
– before using an automatic car wash, with the
engine running,
– before placing the vehicle on a rolling road in
a workshop,
– towed vehicle, engine running,
– following an impact to the windscreen close to
the detection camera.
It is automatically deactivated after
detection of a fault with the brake pedal
switch or with at least two brake lamps.
After an impact, the function automatically stops operating. Contact a
CITROËN dealer or a qualified workshop to
have the system checked.
It is possible that warnings are not given,
are given too late or seem unjustified.
The driver must always stay in control of their
vehicle and be prepared to react at any time
to avoid an accident.
Cases of non-detection by the system:
– Pedestrians, cyclists, animals, objects on the
road.
– Vehicles crossing your lane.
– Vehicles driving in the opposite direction.

121
In the event of a breakdown
8

► Tilt lever 1 downwards to release the
terminals.
► Remove terminals 2 from the negative (-)
terminal.
Wait approximately 6 minutes after
switching off the ignition before
disconnecting the battery.
Do not disconnect the terminals while the
engine is running.
Do not charge a battery without disconnecting
the terminals first.
Close the windows and the doors before
disconnecting the battery.
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise. If minor problems nevertheless persist
following this operation, contact a CITROËN
dealer or a qualified workshop.
It is recommended to disconnect the (-)
terminal of the battery if the vehicle is to
be left unused for more than one month.
The description of the battery charging
procedure is only indicative.
After prolonged battery disconnection, it may be
necessary to reinitialise the following functions:
– the display parameters (date, time, language,
distance and temperature units),
– the stations of the audio system,
– the central locking.
Some settings are cancelled and must be
entered once again; contact a CITROËN dealer.
If the vehicle is equipped with a tachograph or
an alarm, it is recommended that the (-) terminal
of the battery (located under the floor on the
left-hand side, in the cab) be disconnected if the
vehicle is not going to be used for more than 5
days.
Starting using another
battery
Never start the engine by connecting a
battery charger.
Never use a 24 V or higher battery booster.
Check beforehand that the backup battery
has a nominal voltage of 12 V and a capacity
at least equal to that of the discharged
battery.
The two vehicles must not be in contact with
each other.
Switch off all the electrical consumers on both
vehicles (audio system, wipers, lighting, etc.).
Make sure that the jump leads are not close
to the moving parts of the engine (fan, belt,
etc.).
Do not disconnect the (+) terminal while the
engine is running.


A. Positive metallic terminal of your vehicle
B. Backup battery
C. Earth of your vehicle
The positive metallic terminal A is accessible
through a flap located on the side of the fuse
box.
Connect only to the terminals indicated
and illustrated above. In case of
non-compliance, risk of short circuit!

136
Special features
Crew cab
The crew cab, available on van
versions, consists of a bench
seat, seat belts, a storage
compartment and side windows.
It is separated from the loading area by a high-
resistance partition providing comfort and safety.
Rear bench seat

This ergonomic bench seat has four seats.
Storage space

A storage space is available under the bench
seat.
From the cab, tilt the seat cushion forwards to
access it.
Do not tilt the bench seat cushion during
transport.
Do not attach anything to the cab fixing
structure.
Do not exceed the number of passengers
indicated on the registration certificate.
In the rear, the loading area is intended
for carrying goods only.
You are advised to place the goods or heavy
objects as far forwards as possible in the
loading area (towards the cab) and to secure
them by means of straps using the stowing
rings on the floor.
Child seats
Do not install child seats, booster
cushions or carry-cots on the rear seats
of the cab.
Chassis cab / Flatbed cab
The chassis cab and flatbed
cab versions are equipped with
a cab, fixed flatbed and specific
rear lamps.
These versions are also available with other
equipment:
– a double cab,
– a tipper truck.
For more information on all of its
equipment, refer to the corresponding
section.
Changing a bulb
For more information on Types of bulbs,
refer to the corresponding section.
Rear lamps

1. Direction indicators
Type B, PY21W - 21W
2. Brake lamps
Type B, P21W - 21W
3. Sidelamps
Type A, W5W - 5W
4. Reversing lamps
Type A, W16W - 16W
5. Foglamps
Type A, W16W - 16W
► Locate the faulty bulb.

140
Special features
Platform cab dimensions



Dimension values are given in millimetres.
L1 L2L2SL3L4
L Overall length 5,2935,7436,0936,3286,693
Double cab
The double cab, available on
the chassis cab and flatbed cab
versions, consists of a bench
seat, seat belts, a storage
compartment and side windows.

141
Special features
10L1L2L2SL3L4
A Wheelbase 3,0003,4503,8004,0354,035
B Front overhang 948
C Rear overhang 1,3451,710
D Width (with/without mirrors) -/2,100
- Buildable width -
- Maximum buildable width -
E Front track width 1,810
- Rear track width 1,790
- Increased rear track width 1,980
F Overall height 2,153
- Maximum buildable height -
Double cab
The double cab, available on
the chassis cab and flatbed cab
versions, consists of a bench
seat, seat belts, a storage
compartment and side windows.

176
Alphabetical index
A
ABS 52
Accessories 51
Active Safety Brake 84, 86
AdBlue® 101
AdBlue® tank 102
Adjusting the date 18
Adjusting the seat angle 27
Adjusting the seat belt height 55
Adjusting the time 18
Advice on driving 5, 64–65
Airbags 57–59
Airbags, curtain 58
Airbags, front 57–58
Airbags, lateral 58
Air conditioning 31, 35–36
Air conditioning, additional 35–36
Air conditioning, automatic 33
Air conditioning, manual 32–33
Air vents 31
Alarm 24–25
Anti-lock braking system (ABS) 52
Armrest, front 28
ASR 52
Assistance, emergency braking 52, 86
Audible warning 51
Audio streaming (Bluetooth) 162–163
Audio system 151
B
Battery 67, 120
Battery, 12 V 98, 120
Blind spot sensors 83
BlueHDi 12, 98
Bluetooth (hands-free) 154, 166–167
Bluetooth (telephone) 154, 166–167
Bonnet 94
Brake discs 99–100
Brakes 99–100
Braking, automatic emergency 84, 86
Brightness 6
Bulbs (changing) 111
Bulbs (changing, type) 111
C
Cable, audio 153, 162
Cable, Jack 153, 162
Capacity, fuel tank 90
CD 162
CD, MP3 162
Centre console 4
Changing a bulb 111
Checking the levels 96–98
Checks 98–100
Checks, routine 98–100
Children 56
Child seats 56, 58–59
Cigar lighter 43
Collision Risk Alert 84–85
Configuration, vehicle 13, 18
Container, AdBlue® 101–102
Control, heated seats 28
Control stalk, lighting 46
Control stalk, wipers 49
Courtesy lamp, front 38–40, 42
Courtesy lamp, rear 43
Courtesy lamps 43
Cruise control 78–80
D
DAB (Digital Audio Broadcasting) -
Digital radio 161
Dashboard 4
Daytime running lamps 46
Daytime running lamps, LED 46
Deactivating the passenger airbag 57, 59
Dimensions 129
Dipstick 96
Direction indicators 46
Display screen, instrument panel 6, 69
Driving 64–65
Driving abroad 46
Driving aids camera (warnings) 74
Driving aids (recommendations) 73
Driving economically 5
DSC 52
Dynamic stability control (DSC) 52–53

178
Alphabetical index
Low fuel level 90
Lumbar 27
M
Maintenance, routine 74, 98
Manoeuvring aids (recommendations) 73
Mat 74
Menu 13, 160–161, 163, 166, 168
Menus (audio) 160–161
Mirrors, door 31, 83
O
Oil change 96
Oil consumption 96
OIl, engine 96–98
On-board tools 105–110
Opening the bonnet 94
Overhead storage 38–41
P
Pads, brake 99
Parking brake 68, 100
Player, USB 152–153, 161–162
Port, USB 152–153, 161–162
Pressures, tyres 100
Pre-tensioning seat belts 56
Protecting children 57–59
R
Radar (warnings) 74
Radio 152, 160, 162
Radio, digital (Digital Audio
Broadcasting - DAB) 161
Range, AdBlue® 12, 98
Recovery 122
Regeneration of the particle filter 99
Remote control 20, 66
Replacing bulbs 111
Replacing the air filter 98
Replacing the oil filter 99
Replacing the passenger compartment
filter 98
Resetting the service indicator 10–11
Reversing camera 74
S
Safety, children 57–59
Screen, colour 160
Screen menu map 160–161, 163, 166, 168
Screenwash fluid 97–98
SCR (Selective Catalytic Reduction) 101
Seat belts 55–56
Seat belts, rear 56
Seats, heated 28
Seats, rear 59
Sensors (warnings) 74
Service indicator 10–11
Servicing 10–11, 98
Settings, equipment 13, 18
Sidelamps 46
Snow chains 91
Socket, auxiliary 153, 162
Socket, Jack 153, 162
Sockets, auxiliary 38–41
Speed limiter 76–77
Speed limit recognition 75–76
Speedometer 74
Stability control (ESC) 52
Stability control (ESP) 53
Starting a Diesel engine 91
Station, radio 152, 160
Steering mounted controls, audio 151, 159
Steering wheel adjustment 30
Stop & Start 32, 38, 49, 56, 69–70, 94, 98, 122
Storage 38–41
Sunshine sensor 31
T
Tables of engines 124
Table, writing 38–40
Tank, fuel 90
Technical data 124
Telephone 154, 166–168
Temperature, coolant 11