ECO mode DODGE DURANGO 2021 Workshop Manual

218SAFETY
Do not use prior or future model year seat
covers or cushions not designated by FCA US
LLC for the specific model being repaired.
Always use the correct seat cover and cushion
specified for the vehicle.
Do not replace the seat cover or cushion with an
aftermarket seat cover or cushion.
Do not add a secondary seat cover or mat.
At no time should any Supplemental Restraint
System (SRS) component or SRS related
component or fastener be modified or replaced
with any part except those which are approved
by FCA US LLC.
Knee Impact Bolsters
The Knee Impact Bolsters help protect the knees
of the driver and front passenger, and position the
front occupants for improved interaction with the
front air bags.
Supplemental Driver Knee Air Bag
This vehicle is equipped with a Supplemental
Driver Knee Air Bag mounted in the instrument
panel below the steering column. The
Supplemental Driver Knee Air Bag provides
enhanced protection during a frontal impact by
working together with the seat belts,
pretensioners, and front air bags.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags (SABs)
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs). Supplemental Seat-Mounted Side Air Bags (SABs)
are located in the outboard side of the front seats.
The SABs are marked with “SRS AIRBAG” or
“AIRBAG” on a label or on the seat trim on the
outboard side of the seats.
The SABs may help to reduce the risk of occupant
injury during certain side impacts, in addition to
the injury reduction potential provided by the seat
belts and body structure.

Front Supplemental Seat-Mounted Side Air Bag Label

When the SAB deploys, it opens the seam on the
outboard side of the seatback’s trim cover. The
inflating SAB deploys through the seat seam into
the space between the occupant and the door. The
SAB moves at a very high speed and with such a
high force that it could injure occupants if they are
not seated properly, or if items are positioned in
the area where the SAB inflates. Children are at an
even greater risk of injury from a deploying air bag.
WARNING!
Unapproved modifications or service proce-
dures to the passenger seat assembly, its
related components, seat cover or cushion
may inadvertently change the air bag deploy -
ment in case of a frontal collision. This could
result in death or serious injury to the front
passenger if the vehicle is involved in a colli -
sion. A modified vehicle may not comply with
required Federal Motor Vehicle Safety Stan -
dards (FMVSS) and/or Canadian Motor
Vehicle Safety Standards (CMVSS).
If it is necessary to modify the air bag system
for persons with disabilities, contact an autho -
rized dealer.
WARNING!
Do not drill, cut, or tamper with the knee
impact bolsters in any way.
Do not mount any accessories to the knee
impact bolsters such as alarm lights, stereos,
citizen band radios, etc.

21_WD_OM_EN_USC_t.book Page 218

236SAFETY
Installing A Child Restraint With A
Switchable Automatic Locking Retractor
(ALR):
Child restraint systems are designed to be secured
in vehicle seats by lap belts or the lap belt portion
of a lap/shoulder belt.
1. Place the child seat in the center of the
seating position. If the second row seat can
be reclined, you may recline the seat and/or
raise the head restraint (if adjustable) to get a
better fit. If the rear seat can be moved
forward and rearward in the vehicle, you may
wish to move it to its rear-most position to
make room for the child seat. You may also
move the front seat forward to allow more
room for the child seat.

2. Pull enough of the seat belt webbing from the retractor to pass it through the belt path of the
child restraint. Do not twist the belt webbing in
the belt path.
3. Slide the latch plate into the buckle until you hear a “click.” 4. Pull on the webbing to make the lap portion
tight against the child seat.
5. To lock the seat belt, pull down on the shoulder part of the belt until you have pulled all the
seat belt webbing out of the retractor. Then,
allow the webbing to retract back into the
retractor. As the webbing retracts, you will hear
a clicking sound. This means the seat belt is
now in the Automatic Locking mode.
6. Try to pull the webbing out of the retractor. If it is locked, you should not be able to pull out any
webbing. If the retractor is not
locked, repeat
step 5.
Frequently Asked Questions About Installing Child Restraints With Seat Belts
What is the weight limit (child’s weight + weight of the
child restraint) for using the Tether Anchor with the seat
belt to attach a forward facing child restraint? Weight limit of the Child RestraintAlways use the tether anchor when using the seat belt
to install a forward facing child restraint, up to the
recommended weight limit of the child restraint.
Can the rear-facing child restraint touch the back of the
front passenger seat? YesContact between the front passenger seat and the
child restraint is allowed, if the child restraint
manufacturer also allows contact.
Can the rear head restraints be removed? No
Can the buckle stalk be twisted to tighten the seat belt
against the belt path of the child restraint? NoDo not twist the buckle stalk in a seating position with
an ALR retractor.
WARNING!
Improper installation or failure to properly
secure a child restraint can lead to failure of
the restraint. The child could be badly injured
or killed.
Follow the child restraint manufacturer’s
directions exactly when installing an infant or
child restraint.

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240SAFETY
(Continued)
(Continued)
Air Bag Warning Light
The Air Bag Warning Light will turn on for four to
eight seconds as a bulb check when the ignition
switch is first placed in the ON/RUN mode. If the
light is either not on during starting, stays on, or
turns on while driving, have the system inspected
at an authorized dealer as soon as possible. After
the bulb check, this light will illuminate with a
single chime when a fault with the Air Bag System
has been detected. It will stay on until the fault is
removed. If the light comes on intermittently or
remains on while driving, have an authorized
dealer service the vehicle immediately
Ú page 204.
Defroster
Check operation by selecting the defrost mode and
place the blower control on high speed. You should
be able to feel the air directed against the
windshield. See an authorized dealer for service if
your defroster is inoperable.
Floor Mat Safety Information
Always use floor mats designed to fit your vehicle.
Only use a floor mat that does not interfere with the
operation of the accelerator, brake or clutch
pedals. Only use a floor mat that is securely
attached using the floor mat fasteners so it cannot
slip out of position and interfere with the
accelerator, brake or clutch pedals or impair safe
operation of your vehicle in other ways.
WARNING!
An improperly attached, damaged, folded, or
stacked floor mat, or damaged floor mat
fasteners may cause your floor mat to interfere
with the accelerator, brake, or clutch pedals and
cause a loss of vehicle control. To prevent
SERIOUS INJURY or DEATH:
ALWAYS securely attach your floor mat
using the floor mat fasteners. DO NOT install
your floor mat upside down or turn your floor
mat over. Lightly pull to confirm mat is
secured using the floor mat fasteners on a
regular basis.
ALWAYS REMOVE THE EXISTING FLOOR MAT
FROM THE VEHICLE before installing any
other floor mat. NEVER install or stack an
additional floor mat on top of an existing floor
mat.
ONLY install floor mats designed to fit your
vehicle. NEVER install a floor mat that cannot
be properly attached and secured to your
vehicle. If a floor mat needs to be replaced,
only use a FCA approved floor mat for the
specific make, model, and year of your
vehicle.
ONLY use the driver’s side floor mat on the
driver’s side floor area. To check for interfer -
ence, with the vehicle properly parked with the
engine off, fully depress the accelerator, the
brake, and the clutch pedal (if present) to
check for interference. If your floor mat inter -
feres with the operation of any pedal, or is not
secure to the floor, remove the floor mat from
the vehicle and place the floor mat in your
trunk.
ONLY use the passenger’s side floor mat on
the passenger’s side floor area.
ALWAYS make sure objects cannot fall or slide
into the driver’s side floor area when the
vehicle is moving. Objects can become
trapped under accelerator, brake, or clutch
pedals and could cause a loss of vehicle
control.
WARNING!

21_WD_OM_EN_USC_t.book Page 240

SAFETY241
PERIODIC SAFETY CHECKS YOU SHOULD
M
AKE OUTSIDE THE VEHICLE
Tires
Examine tires for excessive tread wear and uneven
wear patterns. Check for stones, nails, glass, or
other objects lodged in the tread or sidewall.
Inspect the tread for cuts and cracks. Inspect
sidewalls for cuts, cracks, and bulges. Check the
lug nut/bolt torque for tightness. Check the tires
(including spare) for proper cold inflation pressure.
Lights
Have someone observe the operation of brake
lights and exterior lights while you work the
controls. Check turn signal and high beam
indicator lights on the instrument panel.
Door Latches
Check for proper closing, latching, and locking.
Fluid Leaks
Check area under the vehicle after overnight
parking for fuel, coolant, oil, or other fluid leaks.
Also, if gasoline fumes are detected or if fuel or
brake fluid leaks are suspected, the cause should
be located and corrected immediately.
EXHAUST GAS
NEVER place any objects under the floor mat
(e.g., towels, keys, etc.). These objects could
change the position of the floor mat and may
cause interference with the accelerator,
brake, or clutch pedals.
If the vehicle carpet has been removed and
re-installed, always properly attach carpet to
the floor and check the floor mat fasteners are
secure to the vehicle carpet. Fully depress
each pedal to check for interference with the
accelerator, brake, or clutch pedals then
re-install the floor mats.
It is recommended to only use mild soap and
water to clean your floor mats. After cleaning,
always check your floor mat has been properly
installed and is secured to your vehicle using
the floor mat fasteners by lightly pulling mat.
WARNING!
WARNING!
Exhaust gases can injure or kill. They contain
carbon monoxide (CO), which is colorless and
odorless. Breathing it can make you
unconscious and can eventually poison you. To
avoid breathing (CO), follow these safety tips:
Do not run the engine in a closed garage or in
confined areas any longer than needed to
move your vehicle in or out of the area.
If you are required to drive with the trunk/lift -
gate/rear doors open, make sure that all
windows are closed and the climate control
BLOWER switch is set at high speed. DO NOT
use the recirculation mode.
If it is necessary to sit in a parked vehicle with
the engine running, adjust your heating or
cooling controls to force outside air into the
vehicle. Set the blower at high speed.
6

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260IN CASE OF EMERGENCY
2. Once the tension has been released and the lever has been unlocked, be sure it is stowed
properly and locks into position.

Stowed Position

NOTE:Be sure to replace the cover by snapping it back in
place.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Push and
hold the lock button on the gear selector. Then,
shift back and forth between DRIVE (D) and
REVERSE (R) while gently pressing the accelerator.
NOTE:Shifts between DRIVE (D) and REVERSE (R)
can only be achieved at wheel speeds of 5 mph
(8 km/h) or less. Whenever the transmission
remains in NEUTRAL (N) for more than two
seconds, you must press the brake pedal to
engage DRIVE (D) or REVERSE (R).
Use the least amount of accelerator pedal
pressure that will maintain the rocking motion
without spinning the wheels or racing the engine.
NOTE:Push the ESC OFF switch to place the Electronic
Stability Control (ESC) system in “Partial OFF”
mode, before rocking the vehicle Ú page 191.
Once the vehicle has been freed, push the ESC OFF
switch again to restore ESC On mode.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause damage, or even failure, of the axle and
tires. A tire could explode and injure someone.
Do not spin your vehicle's wheels faster than
30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when
you are stuck and do not let anyone near a
spinning wheel, no matter what the speed.
CAUTION!
Racing the engine or spinning the wheels may
lead to transmission overheating and failure.
Allow the engine to idle with the transmission
in NEUTRAL for at least one minute after every
five rocking-motion cycles. This will minimize
overheating and reduce the risk of transmis -
sion failure during prolonged efforts to free a
stuck vehicle.
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or
drivetrain damage may result.
Revving the engine or spinning the wheels too
fast may lead to transmission overheating and
failure. It can also damage the tires. Do not
spin the wheels above 30 mph (48 km/h)
while in gear (no transmission shifting occur -
ring).

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262IN CASE OF EMERGENCY
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow bar
or other towing device to main structural members
of the vehicle, not to fascia/bumpers or associated
brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC mode.
If the vehicle's battery is discharged, instructions
on shifting the automatic transmission out of PARK
(P) in order to move the vehicle can be found on
Ú page 258.
REAR WHEEL DRIVE MODELS
FCA US LLC recommends towing your vehicle with
all four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, the vehicle may be towed
(with rear wheels on the ground) under the
following conditions:
The transmission must be in NEUTRAL (N).
For instructions on shifting the transmission to
NEUTRAL (N) when the engine is off
Ú page 258.
The towing speed must not exceed
30 mph (48 km/h).
The towing distance must not exceed
30 miles (48 km). If the transmission is not operable, or the vehicle
must be towed faster than 30 mph (48 km/h) or
farther than 30 miles (48 km), tow with the rear
wheels
OFF the ground. Acceptable methods are to
tow the vehicle on a flatbed, or with the front
wheels raised and the rear wheels on a towing
dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight
position) with the rear wheels raised and the front
wheels ON the ground.
CAUTION!
Do not use sling type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flat bed truck,
do not attach to front or rear suspension
components. Damage to your vehicle may
result from improper towing.
CAUTION!
Towing faster than 30 mph (48 km/h) or
farther than 30 miles (48 km) with rear
wheels on the ground can cause severe trans -
mission damage. Damage from improper
towing is not covered under the New Vehicle
Limited Warranty.

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IN CASE OF EMERGENCY263
ALL WHEEL DRIVE MODELS
FCA US LLC recommends towing with all wheels
OFF the ground. Acceptable methods are to tow
the vehicle on a flatbed or with one end of the
vehicle raised and the opposite end on a
towing dolly.
If flatbed equipment is not available, and the
transfer case is operable, vehicles with a
two-speed transfer case may be towed (in the
forward direction, with ALL wheels on the ground),
IF the transfer case is in NEUTRAL (N) and the
transmission is in PARK Úpage 153. Vehicles equipped with a single-speed transfer
case have no NEUTRAL (N) position, and therefore
must
be towed will all four wheels OFF the ground.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
This feature is a communication network that
takes effect in the event of an impact Úpage 221.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record data that will assist in understanding how a
vehicle’s systems performed under certain crash
or near crash-like situations, such as an air bag
deployment or hitting a road obstacle Úpage 222.
CAUTION!
Front or rear wheel lifts must not be used
(if the remaining wheels are on the ground).
Internal damage to the transmission or
transfer case will occur if a front or rear wheel
lift is used when towing.
Towing this vehicle in violation of the above
requirements can cause severe transmission
and/or transfer case damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
7

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274SERVICING AND MAINTENANCE
Refrigerant Recovery And Recycling
R-134a — If Equipped
R-134a Air Conditioning Refrigerant is a Hydrofluo -
rocarbon (HFC) that is an ozone-friendly
substance. The manufacturer recommends that
air conditioning service be performed by an
authorized dealer or other service facilities using
recovery and recycling equipment.
NOTE:Use only the manufacturer approved A/C system
PAG compressor oil and refrigerants.
Refrigerant Recovery And Recycling
R-1234yf — If Equipped
R-1234yf Air Conditioning Refrigerant is a Hydroflu -
oroolefin (HFO) that is endorsed by the
Environmental Protection Agency and is an
ozone-friendly substance with a low global-warming potential. The manufacturer
recommends that air conditioning service be
performed by an authorized dealer using recovery
and recycling equipment.
NOTE:Use only the manufacturer approved A/C system
PAG compressor oil, and refrigerants.
Cabin Air Filter
For the proper maintenance intervals
Úpage 265.
The cabin air filter is located in the fresh air inlet
behind the glove compartment. Perform the
following procedure to replace the filter:

1. Open the glove compartment and remove all contents.
Glove Compartment

2. There are glove compartment travel stops on both sides of the glove compartment door.
Partially close the glove compartment door
and push inward to release the glove
compartment travel stop on one side and
repeat this procedure for the opposite side.
3. Pull the right hand side of the glove compartment door toward the rear of the
vehicle to disengage the glove compartment
door from its hinges.
CAUTION!
Do not use chemical flushes in your air
conditioning system as the chemicals can
damage your air conditioning components. Such
damage is not covered by the New Vehicle
Limited Warranty.
WARNING!
Do not remove the cabin air filter while the
vehicle is running, or while the ignition is in the
ACC or ON/RUN mode. With the cabin air filter
removed and the blower operating, the blower
can contact hands and may propel dirt and
debris into your eyes, resulting in personal injury.1 — Glove Compartment Travel Stops
2 — Glove Compartment Tension Tether
3 — Glove Compartment Door

21_WD_OM_EN_USC_t.book Page 274

276SERVICING AND MAINTENANCE
When inspecting accessory drive belts, small
cracks that run across the ribbed surface of the
belt from rib to rib, are considered normal. This is
not a reason to replace belt. However, cracks
running along a rib (not across) are not normal.
Any belt with cracks running along a rib must be
replaced. Also have the belt replaced if it has
excessive wear, frayed cords or severe glazing.

Accessory Belt (Serpentine Belt)

Conditions that would require replacement:
Rib chunking (one or more ribs has separated
from belt body)
Rib or belt wear

Longitudinal belt cracking (cracks between two ribs)

Belt slips
“Groove jumping" (belt does not maintain
correct position on pulley)
Belt broken (note: identify and correct problem
before new belt is installed)
Noise (objectionable squeal, squeak, or rumble
is heard or felt while drive belt is in operation)
Some conditions can be caused by a faulty
component such as a belt pulley. Belt pulleys
should be carefully inspected for damage and
proper alignment.
Belt replacement on some models requires the
use of special tools. We recommend having your
vehicle serviced at an authorized dealer.
BODY LUBRICATION
Locks and all body pivot points, including such
items as seat tracks, door hinge pivot points and
rollers, liftgate, tailgate, decklid, sliding doors and
hood hinges, should be lubricated periodically. Use
a lithium-based grease, such as Mopar® Spray
White Lube to ensure quiet, easy operation and to
protect against rust and wear. Prior to the
application of any lubricant, the parts concerned
should be wiped clean to remove dust and grit;
after lubricating excess oil and grease should be
removed. Particular attention should also be given
to hood latching components to ensure proper
function. When performing other underhood
services, the hood latch, release mechanism and
safety catch should be cleaned and lubricated. The external lock cylinders should be lubricated
twice a year, preferably in the Autumn and Spring.
Apply a small amount of a high quality lubricant,
such as Mopar® Lock Cylinder Lubricant directly
into the lock cylinder.
WINDSHIELD WIPER BLADES
Clean the rubber edges of the wiper blades and the
windshield periodically with a sponge or soft cloth
and a mild nonabrasive cleaner. This will remove
accumulations of salt or road film.
Operation of the wipers on dry glass for long
periods may cause deterioration of the wiper
blades. Always use washer fluid when using the
wipers to remove salt or dirt from a dry windshield.
Avoid using the wiper blades to remove frost or ice
from the windshield. Keep the blade rubber out of
contact with petroleum products such as engine
oil, gasoline, etc.
NOTE:Life expectancy of wiper blades varies depending
on geographical area and frequency of use. If chat
-
tering, marks, water lines or wet spots are present,
clean the wiper blades or replace as necessary.

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SERVICING AND MAINTENANCE281
Engine Coolant Checks
Check the engine coolant (antifreeze) protection
every 12 months (before the onset of freezing
weather, where applicable). If the engine coolant is
dirty, the system should be drained, flushed, and
refilled with fresh Organic Additive Technology
(OAT) coolant (conforming to MS.90032) by an
authorized dealer. Check the front of the A/C
condenser for any accumulation of bugs, leaves,
etc. If dirty, clean by gently spraying water from a
garden hose vertically down the face of the
condenser.
Check the engine cooling system hoses for brittle
rubber, cracking, tears, cuts, and tightness of the
connection at the coolant recovery bottle and
radiator. Inspect the entire system for leaks.
DO NOT REMOVE THE COOLANT PRESSURE CAP
WHEN THE COOLING SYSTEM IS HOT.
Cooling System — Drain, Flush And Refill
NOTE:Some vehicles require special tools to add coolant
properly. Failure to fill these systems properly
could lead to severe internal engine damage. If any
coolant is needed to be added to the system
please contact an authorized dealer.
If the engine coolant (antifreeze) is dirty or
contains visible sediment, have an authorized
dealer clean and flush with OAT coolant
(conforming to MS.90032).
For the proper maintenance intervals Úpage 265.
Selection Of Coolant
For further information Ú page 322.
NOTE:
Mixing of engine coolant (antifreeze) other than
specified Organic Additive Technology (OAT)
engine coolant, may result in engine damage
and may decrease corrosion protection. OAT
engine coolant is different and should not be
mixed with Hybrid Organic Additive Technology
(HOAT) engine coolant or any “globally compat -
ible” coolant. If a non-OAT engine coolant is
introduced into the cooling system in an emer -
gency, the cooling system will need to be
drained, flushed, and refilled with fresh OAT
coolant (conforming to MS.90032), by an autho -
rized dealer as soon as possible.
Do not use water alone or alcohol-based engine
coolant products. Do not use additional rust
inhibitors or antirust products, as they may not
be compatible with the radiator engine coolant
and may plug the radiator.
This vehicle has not been designed for use with
propylene glycol-based engine coolant. Use of
propylene glycol-based engine coolant is not
recommended.
Some vehicles require special tools to add
coolant properly. Failure to fill these systems
properly could lead to severe internal engine
damage. If any coolant is needed to be added to
the system please contact an authorized dealer.
Adding Coolant
Your vehicle has been built with an improved
engine coolant (OAT coolant conforming to
MS.90032) that allows extended maintenance
intervals. This engine coolant (antifreeze)
can be used up to 10 years or 150,000 miles
(240,000 km) before replacement. To prevent
reducing this extended maintenance period, it is
important that you use the same engine coolant
(OAT coolant conforming to MS.90032) throughout
the life of your vehicle.
When working near the radiator cooling fan,
disconnect the fan motor lead or turn the igni -
tion to the OFF mode. The fan is temperature
controlled and can start at any time the igni -
tion is in the ON mode.
WARNING!
8

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