DODGE GRAND CARAVAN 2019 Workshop Manual

WARNING!
•Persons who are unable to feel pain to the skin
because of advanced age, chronic illness, diabetes,
spinal cord injury, medication, alcohol use, exhaus-
tion or other physical condition must exercise care
when using the seat heater. It may cause burns even
at low temperatures, especially if used for long
periods of time.
• Do not place anything on the seat or seatback that
insulates against heat, such as a blanket or cushion.
This may cause the seat heater to overheat. Sitting in
a seat that has been overheated could cause serious
burns due to the increased surface temperature of the
seat.
Plastic Grocery Bag Retainer Hooks
Retainer hooks which will hold plastic grocery bag handles
are built into the seatbacks of all rear seats and some front
seats. The floor supports the partial weight of the bagged
goods.
HEAD RESTRAINTS
Head restraints are designed to reduce the risk of injury by
restricting head movement in the event of a rear impact.
Head restraints should be adjusted so that the top of the
head restraint is located above the top of your ear.
WARNING!
• All occupants, including the driver, should not oper-
ate a vehicle or sit in a vehicle’s seat until the head
restraints are placed in their proper positions in
order to minimize the risk of neck injury in the event
of a crash.
• Head restraints should never be adjusted while the
vehicle is in motion. Driving a vehicle with the head
restraints improperly adjusted or removed could
cause serious injury or death in the event of a
collision.
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GETTING TO KNOW YOUR VEHICLE 49

Supplemental Active Head Restraints — Front
Seats
Active Head Restraints are passive, deployable compo-
nents, and vehicles with this equipment cannot be readily
identified by any markings, only through visual inspection
of the head restraint. The Active Head Restraints (AHR)
will be split in two halves, with the front half being soft
foam and trim, the back half being decorative plastic.
When AHRs deploy during a rear impact, the front half of
the head restraint extends forward to reduce the gap
between the back of the occupant’s head and the AHR. This
system is design to reduce the risk of injury to the driver or
front passenger in certain types of rear impacts. Refer to
“Occupant Restraints” in “Safety” for further information.To raise the head restraint, pull upward on the head
restraint. To lower the head restraint, push the adjustment
button, located at the base of the head restraint, and push
downward on the head restraint.
Adjustment Button
50 GETTING TO KNOW YOUR VEHICLE

For comfort, the Active Head Restraints can be tilted
forward and rearward. To tilt the head restraint closer to
the back of your head, pull forward on the bottom of the
head restraint. Push rearward on the bottom of the head
restraint to move the head restraint away from your head.NOTE:
•The head restraints should only be removed by qualified
technicians, for service purposes only. If either of the
head restraints require removal, see an authorized
dealer.
• In the event of deployment of an Active Head Restraint,
refer to “Occupant Restraints/Resetting Active Head
Restraints (AHR)” in “Safety” for further information.
Active Head Restraint (Normal Position)
Active Head Restraint (Tilted)
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GETTING TO KNOW YOUR VEHICLE 51

WARNING!
•ALL the head restraints MUST be reinstalled in the
vehicle to properly protect the occupants.
• All occupants, including the driver, should not oper-
ate a vehicle or sit in a vehicle’s seat until the head
restraints are placed in their proper positions in
order to minimize the risk of neck injury in the event
of a collision.
• Do not place items over the top of the Active Head
Restraint, such as coats, seat covers or portable DVD
players. These items may interfere with the opera-
tion of the Active Head Restraint in the event of a
collision and could result in serious injury or death.
• Active Head Restraints may be deployed if they are
struck by an object such as a hand, foot or loose
cargo. To avoid accidental deployment of the Active
Head Restraint ensure that all cargo is secured, as
loose cargo could contact the Active Head Restraint
during sudden stops. Failure to follow this warning
could cause personal injury if the Active Head Re-
straint is deployed.
Head Restraints — Second Row Quad Seats
The head restraints on the second row quad seats are
non-adjustable and non-removable. The head restraint will
automatically fold forward when the seat release lever is
pulled during the Stow n’ Go procedure. Refer to “Seats” in
this section for further information.
Head Restraints — Second Row Bench
The second row bench seat is equipped with adjustable
head restraints.
To raise the head restraint, pull upward on the head
restraint. To lower the head restraint, push the adjustment
button, located at the base of the head restraint, and push
downward.
52 GETTING TO KNOW YOUR VEHICLE

To remove the head restraint, raise it as far as it can go.
Then, push the release button and the adjustment button at
the base of each post while pulling the head restraint up.
Seatback angle may need to be adjusted to fully remove the
head restraint. To reinstall the head restraint, put the head
restraint posts into the holes and push downward. Then,
adjust the head restraint to the appropriate height.
WARNING!
•A loose head restraint thrown forward in a collision
or hard stop could cause serious injury or death to
occupants of the vehicle. Always securely stow re-
moved head restraints in a location outside the
occupant compartment.
• ALL the head restraints MUST be reinstalled in the
vehicle to properly protect the occupants. Follow the
re-installation instructions above prior to operating
the vehicle or occupying a seat.
NOTE: For child restraint tethering, refer to “Occupant
Restraint Systems” in “Safety” for further information.
Head Restraints — Third Row
The outboard head restraints can be manually folded
forward for improved rearward visibility. They are non-
removable. Pull the release strap to fold them forward.
Adjustment Button
1 — Release Button
2 — Adjustment Button
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GETTING TO KNOW YOUR VEHICLE 53

NOTE:
•The head restraints must be raised manually when
occupying the third row.
• Do not fold if there are passengers seated in the third
row seats.
The head restraint in the center position can be raised and
lowered for tether routing or height adjustment. Refer to
“Occupant Restraint Systems” in “Safety” for further infor-
mation. NOTE:
To remove the center head restraint, raise it as far as
it can go. Then, push both the release button and the
adjustment button at the base of each post while pulling
the head restraint up. To reinstall the head restraint, put the
head restraint posts into the holes and push downward.
Then, using the adjustment button, adjust the head re-
straint to the appropriate height.
Refer to “Occupant Restraints” in “Safety” for further
information.
Head Restraint Release Strap “1”
Adjustment Button
54 GETTING TO KNOW YOUR VEHICLE

STEERING WHEEL
Tilt/Telescoping Steering Column
This feature allows you to tilt the steering column upward
or downward. It also allows you to lengthen or shorten the
steering column. The tilt/telescoping lever is located below
the steering wheel at the end of the steering column.
To unlock the steering column, push the lever downward
(toward the floor). To tilt the steering column, move the
steering wheel upward or downward as desired. To
lengthen or shorten the steering column, pull the steering
wheel outward or push it inward as desired. To lock thesteering column in position, push the lever upward until
fully engaged.WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or driv-
ing with the steering column unlocked, could cause the
driver to lose control of the vehicle. Failure to follow
this warning may result in serious injury or death.
Heated Steering Wheel — If Equipped
The steering wheel contains a heating element that helps
warm your hands in cold weather. The heated steering
wheel has only one temperature setting. Once the heated
steering wheel has been turned on it can operate for an
average of 80 minutes before automatically shutting off.
This time may vary depending on the temperature of the
environment. The heated steering wheel can shut off early
or may not turn on when the steering wheel is already
warm.
The heated steering wheel control button is located on the
center of the instrument panel below the climate controls.
•
Push the heated steering wheel button
once to turn
the heating element on.
Tilt/Telescoping Lever
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GETTING TO KNOW YOUR VEHICLE 55

•Push the heated steering wheel buttona second time
to turn the heating element off.
NOTE: The engine must be running for the heated steering
wheel to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start, the heated
steering wheel can be programed to come on during a
remote start. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for further
information.
WARNING!
• Persons who are unable to feel pain to the skin
because of advanced age, chronic illness, diabetes,
spinal cord injury, medication, alcohol use, exhaus-
tion, or other physical conditions must exercise care
when using the steering wheel heater. It may cause
burns even at low temperatures, especially if used
for long periods.
• Do not place anything on the steering wheel that
insulates against heat, such as a blanket or steering
wheel covers of any type and material. This may
cause the steering wheel heater to overheat.
MIRRORS
Automatic Dimming Mirror — If Equipped
The mirror head can be adjusted up, down, left, and right
for various drivers. The mirror should be adjusted to center
on the view through the rear window.
This mirror automatically adjusts for headlight glare from
vehicles behind you.
NOTE: The Automatic Dimming feature is disabled when
the vehicle is in REVERSE to improve rear view viewing.
The Automatic Dimming feature can be turned on or off
through the touchscreen.
• Press the mirror dimmer button once to turn the feature
on.
• Press the mirror dimmer button a second time to turn
the feature off.
56 GETTING TO KNOW YOUR VEHICLE

CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
Automatic Dimming Mirror With Rear View Camera
Display — If Equipped
A single ball joint mirror is provided in the vehicle. It is a
twist on mirror that has a fixed position at the windshield.
The mirror installs on the windshield button with a coun-
terclockwise rotation and requires no tools for mounting.
The mirror head can be adjusted up, down, left, and right
for various drivers. The mirror should be adjusted to center
on the view through the rear window.
This mirror automatically adjusts for headlight glare from
vehicles behind you.
Automatic Dimming Mirror
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GETTING TO KNOW YOUR VEHICLE 57

When the vehicle is placed into reverse gear, a video
display illuminates to display the image generated by the
rear view camera located on the tailgate handle. The auto
dimming feature is also disabled to improve rear view
viewing.
Outside Mirrors
To receive maximum benefit, adjust the outside mirror(s) to
center on the adjacent lane of traffic with a slight overlap of
the view obtained on the inside mirror.
WARNING!
Vehicles and other objects seen in an outside convex
mirror will look smaller and farther away than they
really are. Relying too much on side convex mirrors
could cause you to collide with another vehicle or other
object. Use your inside mirror when judging the size or
distance of a vehicle seen in a side convex mirror.
Interior Observation Mirror
The convex interior observation mirror provides the driver
and front seat passenger a wide field of view to conve-
niently view passengers sitting in the rear passenger seats.
To use the interior observation mirror, push on the raised
bars on the compartment door and release (the door will
swing downward), then raise the door until it is almost
closed and release. The door will latch in position to use the
interior observation mirror.
NOTE:From the “observation mirror” position, the door
can only be closed.
Automatic Dimming Mirror With Rear View Camera
58 GETTING TO KNOW YOUR VEHICLE