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Other features, such as text messagingusing Bluetooth and automatic phonebookdownload, are phone-dependent features.To check your phone's compatibility, seeyour phone's manual and visitwww.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
Pairing a Phone for the First Time
Wirelessly pairing your phone with SYNCallows you to make and receive hands-freecalls.
Note:SYNC can support downloading upto approximately 4000 entries perBluetooth-enabled cellular phone.
Note:Make sure to switch on the ignitionand the radio. Shift the transmission intopark (P) for automatic transmission or firstgear for manual transmission.
Using the Audio System
Note:To scroll through the menus, pressthe up and down arrows on your audiosystem.
1. Make sure to switch on your phone'sBluetooth feature before starting thesearch. See your device's manual ifnecessary.
2. Press the PHONE button. When theaudio display indicates there is nopaired phone, select the option to add.
3. When a message to begin pairingappears in the audio display, search forSYNC on your phone to start the pairingprocess.
4. When prompted on your cell phone’sdisplay, confirm that the PIN providedby SYNC matches the PIN displayedon your cell phone. Your phone is nowpaired and the display indicates thatthe pairing was successful. If you areprompted to enter a PIN on your device,enter the PIN displayed on the screen.The display indicates when the pairingis successful.
Depending on your phone's capability andyour market, the system may prompt youwith questions, such as setting the currentphone as the primary phone (the phoneSYNC automatically tries to connect withfirst upon vehicle start-up) anddownloading your phonebook.
Using Voice Commands
Make sure to switch on yourphone's Bluetooth featurebefore starting the search. Seeyour device's manual if necessary.
Press the voice and when promptedsay:
Action and Descrip-tionVoice Command
Follow the instruc-tions on the audiodisplay.
(pair ([Bluetooth]device | phone |Bluetooth audio) |add phone)
You can say any of the voice commandsthat appear within open and close bracketsthat are separated by |. For example,where; (what's | what is) appears you say;what's or what is.
The commands that have [ ] around theword means that the word is optional.
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Depending on your phone's capability andyour market, the system may prompt youwith questions, such as setting the currentphone as the primary phone (the phoneSYNC automatically tries to connect withfirst upon vehicle start-up) anddownloading your phonebook.
Pairing Subsequent Phones
Note:Make sure to switch on the ignitionand the radio. Shift the transmission intopark (P) for automatic transmission or firstgear for manual transmission.
Note:To scroll through the menus, pressthe up and down arrows on your audiosystem.
1. Make sure to switch on your phone'sBluetooth feature before starting thesearch. See your device's manual ifnecessary.
2. Press the PHONE button.
3. Select the option for BluetoothDevices.
4. Press the OK button.
5. Select the option to add. This startsthe pairing process.
6. When a message to begin pairingappears in the audio display, search forSYNC on your device.
7. When prompted on your cell phone’sdisplay, confirm that the PIN providedby SYNC matches the PIN displayedon your cell phone. Your phone is nowpaired and the display indicates thatthe pairing was successful. If you areprompted to enter a PIN on your device,enter the PIN displayed on the screen.The display indicates when the pairingis successful.
SYNC may prompt you with more cellphone options. Your cell phone may alsoprompt you to give SYNC permission toaccess information. For more informationon your cell phone’s capability, see yourcell phone’s manual and visit the website.
Phone Voice Commands
Press the voice button. Whenprompted, say any of thefollowing:
Voice Command
(phone | Blackberry | iPhone)
Then say any of the following:
call (___)
call ___ at home
call ___ ((in|at) [the] office | at work)
call ___ on (cell | mobile)
call ___ on other
1dial [[a] number]
2([go to] privacy | transfer to phone| privacy on)
2(hold call [on] | place call on hold)
2join (calls | call)
2mute call [on]
2(mute call off | un-mute call)
(turn ringer on | silent mode off)
(turn ringer off | silent mode [on])
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Voice Command
You can state the name ofthe desired device, such as“My iPhone”,“My Galaxy”or“My iPod”. SYNC mayask you to confirm the typeof device (Phone, USB, orBluetooth Audio).
(connect |device) ___
Making Calls
Press the voice button. Whenprompted, say:
Voice Command
call [[a] name]
SYNC prompts you to saythe numbers that you wishto dial. After you say thenumbers, the systemconfirms it. You can thensay:
dial [[a]number]
When the system has stated thenumber, you say any of the following:
Voice Command
This initiates the call.(dial | send)
This erases the spokendigits.(delete |correct)
To end the call, press the end call button
on the steering wheel or select the end calloption in the audio display.
Receiving Calls
Accepting calls
When receiving a call, you can answer thecall by pressing the accept call button onthe steering wheel or use the screen.
To use the screen to accept a callselect:
Menu Item
Accept
Rejecting Calls
When receiving a call, you can reject thecall by pressing the reject call button onthe steering wheel or use the screen.
To use the screen to reject a call select:
Menu Item
Reject
Ignore the call by doing nothing.
Phone Options during an ActiveCall
During an active call, you have more menufeatures that become available, such asputting a call on hold or joining calls.
To access this menu, choose one of theoptions available at the bottom of theaudio display or select More to choosefrom the following options:
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Description and actionDisplay
Enter numbers using the audio system's numeric keypad.Dial a number
Access your downloaded phonebook.Phonebook1. Press the OK button to confirm and enter. You can usethe options at the bottom of the screen to access analphabetical category quickly. You can also use the letterson the audio system's numeric keypad to jump in the list.2. Scroll through your phonebook contacts.3. Press the OK button again when the desired selectionappears in the audio display.4. Press the OK button or dial button to call the selection.
Access any previously dialed, received or missed calls.Call History1. Press the OK button to select.2. Scroll to select incoming, outgoing or missed calls. Pressthe OK button to make your selection.3. Press the OK button or dial button to call the selection.
Select 1 of 10 speed dial entries. To set a speed dial entry,go to the phonebook and then press and hold one of thenumbers on the audio system's numeric keypad.
Speed Dial
Send, download and delete text messages.Text messaging
Access the option for Bluetooth Device menu listings (add,connect, set as primary, on or off, delete).BT Devices
View various settings and features on your phone.Phone settings
Text Messaging
Note:This is a phone-dependent feature.
SYNC allows you to receive, send,download and delete text messages. Thesystem can also read incoming textmessages to you so that you do not haveto take your eyes off the road.
Receiving a Text Message
Note:This is a phone-dependent feature.Your phone must support downloading textmessages using Bluetooth to receiveincoming text messages.
Note:This is a speed-dependent featureand is only available when your vehicle istraveling at 3.1 mph (5 km/h) or less.
When a new message arrives, an audibletone sounds and the audio displayindicates you have a new message.
To hear the message you can say:
Description andactionVoice command
Select this optionto have the systemread the messageto you.
(listen to | read)([text] message)
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Sending a Text Message
Note:You can only send a text message toone recipient at a time.
1. Select the send option when thedesired selection highlights in the audiodisplay.
2. Select the confirmation option whenthe contact appears.
3. Press the OK button again to confirmwhen the system asks if you want tosend the message. A pre-definedsignature appears on each textmessage.
Note:You can send text messages eitherby choosing a contact from the phonebookand selecting the text option from the audiodisplay or by replying to a received messagein the inbox.
Accessing Your Phone Settings
These are phone-dependent features. Yourphone settings allow you to access andadjust features such as your ring tone andtext message notification, modify yourphonebook, and set up automaticdownload.
1. Press the PHONE button.
2. Scroll until the phone settings optionappears, and then press the OK button.
Scroll to select from the following options:
Description and actionMenu Item
If this option is checked, the system uses the cellular phoneas the master when there is more than one cellular phonepaired to the system. This option can be changed for allcellular phones (not only the active phone) using theBluetooth Devices menu.
Set as master
See the cellular phone name, provider name, cellularphone number, and signal level. When done, press the leftarrow buttons to return to the phone status menu.
Phone status
Select which ringtone sounds during an incoming call (oneof the system's tones or your cellular phone's). If yourphone supports in-band ringing, your phone's ringtonesounds when you choose the cellular phone ringtoneoption.
Set ringtone
1. Press the OK button to select and scroll to hear eachringtone.2. Press the OK button to select a ringtone.
Have the option of hearing an audible tone to notify youwhen a text message arrives. Press the OK button toswitch the audible tone off or on.
Text msg notify
Modify the contents of your phonebook (such as add,delete or download). Press the OK button to select andscroll between the choices in the phonebook preferencestable below.
Phonebook pref.
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Phonebook preferencesMenu Item
Push the desired contacts on your cellular phone. See yourdevice's manual on how to push contacts. Press the OKbutton to add more contacts from your phonebook.
Add contacts
When a message asking you to delete appears, select theoption to confirm. Press the OK button to delete thecurrent phonebook and call history. The system takes youback to the menu for phone settings.
Delete
Press the OK button to select and download your phone-book to the system.Download now
When automatic download is on, the system deletes anychanges (additions or deletions) saved in the system sinceyour last download.
Auto-download
When automatic download is off, the system does notdownload your phonebook when your cellular phoneconnects to SYNC.
You can only access your phonebook, call history and textmessages when your paired cellular phone connects tothe system. Check or uncheck this option to downloadyour phonebook automatically each time your phoneconnects to the system. Download times are phone-dependent and quantity-dependent.
Enabling this feature allows you to select how yourcontacts are displayed. You can select:Sorting Pref.
Last/First nameFirst/Last name
Bluetooth Devices
The Bluetooth Devices menu allows youto add, connect and delete devices as wellas set a phone as primary.
1. Press the PHONE button.
2.Scroll until Bluetooth Devices appears,and then press the OK button.
Select from the following options:
Description and actionMenu Item
Pair additional phones to the system.Add1. Select the option to add to start the pairing process.
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Description and actionMenu Item
2. When a message to begin pairing appears in the audiodisplay, search for SYNC on your phone. See your phone'smanual if necessary.3. When prompted on your cell phone’s display, confirmthat the PIN provided by SYNC matches the PIN displayedon your cell phone. Skip the next step. If you are promptedto enter a PIN on your device, it does not support SecureSimple Pairing. To pair, enter the PIN displayed on thescreen. The display indicates when the pairing issuccessful.4. When the option to set the phone as primary appears,select either yes or no.5. SYNC may prompt you with more cell phone options.Your cell phone may also prompt you to give SYNCpermission to access information. For more informationon your cell phone’s capability, see your cell phone’smanual and visit the website.
Select the delete option and confirm when the systemasks to delete the selected device. After deleting a phonefrom the list, you have to repeat the pairing process to pairit again.
Delete
The system attempts to connect with the primary cellularphone each time you switch on the ignition. When youselect a cellular phone as primary, it appears first in thelist, marked with an asterisk. Set a previously paired phoneas master by selecting the master option and confirmingit as the primary.
Master
Connect a previously connected phone. You can only haveone phone connected at a time to use the phone's func-tionality. When you connect another phone, the previousphone disconnects from the telephone services. Thesystem allows you to use different Bluetooth devices forthe cellular phone functionality and the Bluetooth audiomusic playback feature at the same time.
Conn.
Disconnects the selected cellular phone. Select this optionand confirm when asked. After disconnecting a phone,you can reconnect it again without repeating the full pairingprocess.
Discon.
System Settings
1. Press the MENU button.
2. Select the SYNC settings option, andthen press the OK button.
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Scroll to select from the following options:
Description and actionDisplay
Check or uncheck this option to switch the system'sBluetooth interface off or on. Select this option, and thenpress the OK button to change the option's status.
Bluetooth on
Return to the factory default settings without erasing yourindexed information (such as phonebook, call history, textmessages and paired devices). Select this option andconfirm when prompted in the audio display.
Set defaults
Completely erase all information stored in the system(such as phonebook, call history, text messages and paireddevices) and return to factory default settings.
Master reset
Install downloaded applications or software updates.Select this option and confirm when prompted in the audiodisplay. There must be a valid SYNC application or updateavailable on the USB drive in order to finish an installationsuccessfully.
Install on SYNC
Display the system's version numbers as well as its serialnumber. Press the OK button to select.System info
The voice settings submenu contains various options. SeeUsing Voice Recognition (page 308).Voice settings
Browse the actual menu structure of the connected USBdevice. Press the OK button and use the up and downarrow buttons to scroll through the folders and files. Usethe left or right arrow buttons to enter or leave a folder.You can select media content for playback from this menu.
Browse USB
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SYNC™ APPLICATIONS AND
SERVICES (If Equipped)
In order for the following features to work,your cellular phone must be compatiblewith SYNC. To check your phone'scompatibility, visit www.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
•911 Assist: Can alert 911 in the event ofan emergency.
•SYNC AppLink: Allows you to connectto and use certain applications such asSpotify and Glympse (if your phone iscompatible).
These features may require activation.Available AppLink enabled apps vary bymarket.
911 Assist
WARNINGS
Unless the 911 Assist setting is set onbefore a crash, the system will notdial for help which could delayresponse time, potentially increasing therisk of serious injury or death after a crash.
Do not wait for 911 Assist to make anemergency call if you can do ityourself. Dial emergency servicesimmediately to avoid delayed responsetime which could increase the risk ofserious injury or death after a crash. If youdo not hear 911 Assist within five secondsof the crash, the system or phone may bedamaged or non-functional.
Always place your phone in a securelocation in your vehicle so it does notbecome a projectile or get damagedin a crash. Failure to do so may causeserious injury to someone or damage thephone which could prevent 911 Assist fromworking properly.
Note:The SYNC 911 Assist feature must beset on before the incident.
Note:The SYNC 911 Assist feature onlyoperates in the U.S., Canada or in a territoryin which 911 is the emergency number.
Note:Before setting this feature on, makesure that you read the 911 Assist PrivacyNotice later in this section for importantinformation.
Note:If any user switches 911 Assist to onor off, that setting applies for all pairedphones. If 911 Assist is switched off, eithera voice message plays or a display messageor an icon comes on when your vehicle isstarted and after a previously paired phoneconnects.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
If a crash deploys an airbag (excludingknee airbags and rear inflatable safetybelts [if equipped]) or activates the fuelpump shut-off, your SYNC-equippedvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth-enabled phone. Youcan learn more about the 911 Assistfeature, visit www.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
See Supplementary Restraints System(page 38). Important information aboutairbag deployment is in this chapter.
See Roadside Emergencies (page 197).Important information about the fuel pumpshut-off is in this chapter.
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Setting 911 Assist On or Off
Press Menu then select
Action and DescriptionMenuItem
SYNC-Applications
Select desired option, on oroff.911 Assist
If you choose not to activate thisfeature you will have the followingoptions:
Action and DescriptionMenuItem
Provides a display and voicereminder at phone connectionat vehicle start.
VoiceReminderON
Provides a display reminderonly without a voice reminderat phone connection.
VoiceReminderOFF
To make sure that 911 Assist worksproperly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activatethe fuel pump shut-off (the triggers for 911Assist). If a connected cell phone sustainsdamage or loses its connection to SYNCduring a crash, SYNC searches for and triesto connect to a previously paired cellphone; SYNC then attempts to call theemergency services.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel".
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
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