air condition FORD C MAX HYBRID 2017 2.G User Guide
Page 112 of 497
AUTOMATIC CLIMATE CONTROL
AUTO: Press to switch on automatic operation. Adjust to select the desired
temperature. Fan speed, air distribution, air conditioning operation, and outside
or recirculated air are automatically adjusted to heat or cool the vehicle to
maintain the desired temperature. You can also switch off dual zone mode by
pressing and holding for more than two seconds.
A
Fan speed control:
Adjusts the volume of air circulated in the vehicle.
B
Climate control display:
Shows the temperature settings and fan speed.
C
Air distribution control:
Press to switch airflow from the windshield,
instrument panel, or footwell vents on or off. You can distribute air through any
combination of these vents.
D
Heated rear window: Press to switch the heated rear window on and off. See
Heated Windows and Mirrors
(page 112).
E
A/C:
Press to switch the air conditioning on or off. Air conditioning cools your
vehicle using outside air. Use A/C with recirculated air to improve performance
and efficiency.
F
Note: In certain conditions (for example, maximum defrost), the air conditioning
compressor may continue to operate even though the air conditioning is
switched off.
Passenger temperature control:
Adjust the temperature setting on the
passenger side.
G
Recirculated air:
Press to switch between outside air and recirculated air. The
air currently in the passenger compartment recirculates. This may reduce the
time needed to cool the interior (when used with A/C) and reduce unwanted
odors from entering your vehicle.
H
109
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Climate ControlE222398
Page 113 of 497
Note: Recirculated air may turn on and off automatically (or prevent you from
switching on) in all modes except MAX A/C to reduce the risk of fogging or to
improve cooling efficiency.
Heated seats:
Press to switch the heated seats on and off. See Heated Seats
(page 120).
I
MAX A/C:
Press for maximum cooling. The driver and passenger settings set
to LO, recirculated air flows through the instrument panel vents, air conditioning
automatically turns on and the fan automatically adjusts to the highest speed.
J
MAX Defrost:
Press to switch on defrost. The driver and passenger settings
set to HI, outside air flows through the windshield vents, and fan automatically
adjusts to the highest speed. You can also use this setting to defrost and clear
the windshield of a thin covering of ice. The heated rear window also
automatically turns on when you select maximum defrost.
K
Note:
To prevent window fogging, you cannot select recirculated air when
maximum defrost is on.
Power:
Press to switch the system on and off. When the system is off, it
prevents outside air from entering the vehicle.
L
Driver temperature control: Adjust the temperature setting on the driver side.
This control also adjusts the passenger side temperature when you switch off
dual zone mode.
M
Temperature Control You can set a temperature between
60°F
(15.5°C) and 85°F (29.5°C). If you select
LO, the system is set to permanent cooling.
If you select HI, the system is set to
permanent heating.
Note: If you select LO or HI, the system
does not maintain a stable temperature. Single Zone Temperature Control
In this mode, the climate control system
links the temperature settings for both the
driver
’s side and passenger ’s side. If you
adjust the setting using the rotary control
on the driver ’s side, the system adjusts the
temperature to the same setting on the
passenger ’s side.
To switch back to single zone control from
dual zone, press and hold AUTO for a few
seconds. The passenger ’s side temperature
switches to the driver ’s side temperature
setting.
110
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Climate ControlE183686
Page 114 of 497
Dual Zone Temperature Control
Select a temperature for the passenger
’s
side using the rotary control on the
passenger ’s side. Single zone temperature
control automatically switches off. The
temperature on the driver ’s side remains
unchanged. You can now adjust the driver ’s
side and passenger ’s side temperatures
independently. The display shows the
temperature settings for each side.
Smart Zone
If there is not an occupant in the front
passenger seat, the climate control system
may default to single zone in order to
improve fuel economy (if you were
previously in dual zone operation). When
this occurs, dual zone turns off and the
passenger set point changes to match the
driver's set point.
Press the dual zone button or adjust the
passenger set point normally if dual zone
operation is desired without a passenger
present. The system remains in dual zone
operation until you switch the vehicle off.
The Smart Zone feature can be disabled
(and re-enabled) by pressing and holding
the dual zone button. Both set point
displays begin flashing to signify that the
feature is disabled. The system returns to
previous state after the dual zone button
is released.
To re-enable the Smart Zone feature:
Press and hold the dual zone button for
more than four seconds. Only the driver's
set point display will begin flashing to
signify that the feature is re-enabled. The
climate control system returns to the
previous state after the dual zone button
is released. HINTS ON CONTROLLING THE
INTERIOR CLIMATE
General Hints WARNING
Prolonged use of recirculated air may
cause the windows to fog up. If the
windows fog up, follow the settings
for demisting the windshield. Note:
You may feel a small amount of air
from the footwell air vents regardless of the
air distribution setting.
Note: To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.
Note: Do not place objects under the front
seats as this may interfere with the airflow
to the rear seats.
Note: Remove any snow, ice or leaves from
the air intake area at the base of the
windshield.
Note: To improve the time to reach a
comfortable temperature in hot weather,
drive with the windows open until you feel
cold air through the air vents.
Note: Clean the inside glass surfaces
regularly using recommended glass cleaner.
Small dirt particles on the glass may
increase the incidence of fog.
In mild weather, you can improve your fuel
economy when using the climate control
system by using outside air instead of air
conditioning:
• Turn the temperature control knob so
the interior temperature is set to LO.
• Set the air distribution to instrument
panel or floor (or both).
• Press A/C to turn the air conditioning
off.
111
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Climate Control
Page 139 of 497
Neutral:
It is not recommended to idle the vehicle
in neutral (N) for an extended period of
time because this will discharge your high
voltage battery and decrease fuel
economy. The engine will not start or stop,
and cannot provide power to the hybrid
system in neutral (N).
Low:
Low (L) is designed to mimic the enhanced
engine braking available in non-hybrid
vehicles. Low gear will produce high engine
speeds to provide necessary engine
braking. This is normal and will not damage
your vehicle. In low gear, the gas engine
will remain on more often than in drive (D).
Reverse:
In reverse (R), vehicle speed is limited to
22 mph (35 km/h).
Battery:
Your hybrid is equipped with a high voltage
battery. A cool battery maintains battery
life and provides the best possible
performance. The high voltage battery is
cooled by cabin air drawn from vent holes
in the trim panels behind the rear seats.
Avoid placing objects at the vent holes that
block airflow to the high voltage battery.
Engine:
The engine speed in your hybrid is not
directly tied to your vehicle speed. Your
vehicle's engine and transmission are
designed to deliver the power you need at
the most efficient engine speed. During
heavy accelerations, your hybrid may reach
high engine speeds (up to 6000 RPM). In prolonged mountainous driving, you may
see the engine speed changing without
your input. This is intentional and maintains
the battery charge level. You may also
notice during extended downhill driving
that your engine continues to run instead
of shutting off.
During this engine braking, the engine stays
on, but it is not using any fuel. You may also
hear a slight whine or whistle when
operating your vehicle. This is the normal
operation of the electric generator in the
hybrid system.
During certain events (such as vehicle
servicing) your low voltage 12-volt battery
may become disconnected or disabled.
Once the battery is reconnected and after
driving the vehicle, the engine may
continue to operate for three to five
seconds after the key is turned to off. This
is a normal condition.
Braking:
Your hybrid is equipped with standard
hydraulic braking and regenerative braking.
Regenerative braking is performed by your
transmission and it captures brake energy
and stores it in your high voltage battery.
Driving to Optimize Fuel Economy
Note:
Having your engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode.
Your fuel economy should improve
throughout your hybrid's break-in period.
As with any vehicle, your driving habits and
accessory usage can significantly impact
your fuel economy. For best results, keep
in mind these tips:
136
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Unique Driving Characteristics
Page 144 of 497
Answer
Question
Your vehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. This may be higher than expected during heavy
accelerations, and may fluctuate when
driving at a steady speed. These are charac- teristics of the Atkinson engine cycle and the transmission technology that helpmaximize your hybrid's fuel economy.
Why does my engine rev up so high some-
times when I accelerate?
The fan noise comes from a fan located
next to the high voltage battery pack. This fan turns on when the battery requires
cooling air. The fan speed, and associated noise level, will change according to theamount of cooling required to maintain
good performance. Maintaining the battery temperature at optimal conditions also
prolongs the useful life of the battery and helps to achieve better fuel economy.
What is the fan noise I hear from the rear
of my hybrid?
Change the engine oil every 10000 miles
(16000 kilometers) or once per year under normal operating conditions.
What is the engine oil change service
interval?
Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you may notice slightly reduced fuel economy
because ethanol contains less energy per
gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how
will it affect my fuel economy?
The high voltage battery system is designedto last the life of the vehicle and requires no maintenance.
How long will my high voltage battery last?
Does it need maintenance?
There are no provisions for charging the
high voltage battery from a power supply
external to the vehicle. (For C-MAX Energi
vehicles, the vehicle can be plugged into a
110-volt outlet with charge cord provided.)
Can you charge the battery with a plug into
an A/C outlet?
Yes. Your hybrid vehicle can be flat towed
without modification. See Towing (page
192).
Can I tow the hybrid behind my motor home
with all four wheels down?
141
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Unique Driving Characteristics
Page 173 of 497
ACTIVE PARK ASSIST (If Equipped)
WARNINGS
You must remain in your vehicle
when the system turns on. At all
times, you are responsible for
controlling your vehicle, supervising the
system and intervening, if required. Failure
to take care may result in the loss of
control of your vehicle, serious personal
injury or death. The sensors may not detect objects
in heavy rain or other conditions that
cause interference.
Active park assist does not apply the
brakes under any circumstances.
Note:
The driver is always responsible for
controlling the vehicle, supervising the
system and intervening if required.
Note: The Blind Spot Information System
does not detect traffic alongside or behind
your vehicle during an active park assist
maneuver.
The system detects an available parallel
parking space and automatically steers
the vehicle into the space (hands-free)
while you control the accelerator, gearshift
and brakes. The system visually and
audibly instructs you to park the vehicle.
The system may not correctly operate in
any of the following conditions:
• You use a spare tire or a tire
significantly worn more than the other
tires.
• One or more tires are improperly
inflated.
• You try to park on a tight curve.
• Something passes between the front
bumper and the parking space (for
example, a pedestrian or cyclist). •
The edge of the neighboring parking
vehicle is high off the ground (for
example, a bus, tow truck or flatbed
truck).
• The weather conditions are poor (for
example, heavy rain, snow, fog and so
forth).
Note: Keep the sensors, located on the
bumper or fascia, free from snow, ice and
large accumulations of dirt. Covered sensors
can affect the system's accuracy. Do not
clean the sensors with sharp objects.
Note: The sensors may not detect objects
with surfaces that absorb ultrasonic waves
or cause ultrasonic interference (for
example, motorcycle exhaust, truck air
brakes or horns).
Using Active Park Assist Press the button located on the center
console near the transmission selector or
to the right of the center stack. The touch
screen displays a message and a
corresponding graphic to indicate it's
searching for a parking space. Use the turn
signal to indicate which side of the vehicle
you want the system to search on.
170
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Parking AidsE142733
Page 183 of 497
The Blind Spot Information System
illuminates an amber alert indicator in the
outside mirror on the side of your vehicle
the approaching vehicle is coming from.
When the Blind Spot Information System
is alerting on a vehicle and the
corresponding turn signal is ON, the Blind
Spot Information System alert indicator
flashes as an increased warning level.
The alert indicator dims when the system
detects nighttime darkness.
Note:
The alert indicator flashes in case of
an alert and the turn signal is set to that side
at the same time.
System Sensor Blockage WARNING
To help avoid injuries, NEVER use the
Blind Spot Information System as a
replacement for using the interior
and exterior mirrors or looking over your
shoulder before changing lanes. The Blind
Spot Information System is not a
replacement for careful driving. The system uses radar sensors that are
located behind the bumper fascia on each
side of your vehicle. Any dirt, mud and
snow in front of the sensors and/or driving
in heavy rain can cause system
degradation. Also, other types of
obstructions in front of the sensor can
cause system degradation. This is referred
to as a
‘blocked ’ condition. Note:
Do not apply bumper stickers and/or
repair compound to these areas, this can
cause degraded system performance.
If the system detects a degraded
performance condition, a message warning
of a blocked sensor will appear in the
information display. Also the BLIS alert
indicators will remain ON and BLIS will no
longer provide any vehicle warnings. You
can clear the information display warning
but the alert indicators will remain
illuminated.
A "blocked" condition can be cleared in
two ways:
• After the blockage in front of the
sensors is removed or the
rainfall/snowfall rate decreases or
stops, drive for a few minutes in traffic
to allow the sensors to detect passing
vehicles.
• By cycling the ignition from ON to OFF
and then back ON.
Note: If your vehicle has a tow bar with a
factory equipped trailer tow module and it
is towing a trailer, the sensors will
automatically turn the Blind Spot
Information System off. If your vehicle has
a tow bar but no factory equipped trailer
tow module, it is recommended to turn the
Blind Spot Information System off
manually. Operating the Blind Spot
Information System with a trailer attached
will cause poor system performance.
System Errors
If the system senses a problem with the
left or right sensor, the telltale will
illuminate and a message will appear in
the information display. See Information
Messages (page 101).
180
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Driving AidsE205199
Page 195 of 497
TOWING A TRAILER
WARNING
Your vehicle is not approved
for trailer towing. Never tow
a trailer with your vehicle. TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING
If your vehicle has a steering wheel
lock make sure the ignition is in the
accessory or on position when being
towed. If your vehicle becomes inoperable
(without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels
on the ground, regardless of the powertrain
and transmission configuration) under the
following conditions:
•
Tow only in the forward direction.
• The transmission in position N. If you
cannot move the transmission into N,
you may need to override it. See
Automatic Transmission
(page 159).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80
kilometers).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control
(page 109). Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
You can tow your vehicle with all four
wheels on the ground or with the front
wheels off the ground by using a tow dolly.
If you are using a tow dolly follow the
instructions specified by the equipment
provider.
If you tow your vehicle with all four wheels
on the ground:
•
Tow only in the forward direction.
• Release the parking brake.
• Shift the transmission into
N.
Vehicles with Push Button Start
1. Start the vehicle by pressing the brake pedal, and then pressing the ENGINE
START/STOP button until the vehicle
starts.
2. Press the brake pedal and shift the transmission into position
N.
3. Turn the vehicle off by pressing the ENGINE START/STOP button once.
(Trip Summary appears in the left
instrument cluster screen when the
vehicle is off.)
Note: You can remove the key fob from the
vehicle while towing.
Vehicles with Ignition Key
1. Start the vehicle by pressing the brake pedal, and then turning the ignition key
until the vehicle starts.
2. Press the brake pedal and shift the transmission into position
N.
192
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Towing
Page 197 of 497
BREAKING-IN
You need to break in new tires for
approximately 300 mi (480 km). During
this time, your vehicle may exhibit some
unusual driving characteristics. The engine
also needs to break in. Avoid hard
accelerations and driving too fast for the
first 1,000 mi (1,600 km). If possible, avoid
carrying heavy loads up steep grades
during the break-in period.
ECONOMICAL DRIVING
Your fuel economy depends on:
• How you drive your vehicle.
• How you maintain your vehicle.
• The conditions you drive your vehicle
in.
You may improve your fuel economy by
keeping these in mind:
• Drive your vehicle at reasonable
speeds. Traveling at
65 mph
(105 km/h) uses about 15% less fuel
than traveling at 75 mph (121 km/h).
• Drive at steady speeds without
stopping.
• Anticipate stops. Slowing down your
vehicle may eliminate the need to stop.
• Keep the tires properly inflated and use
only the recommended size.
• Switch off the heater if you do not need
it. When you have the heater on, keep
it at the lowest blower and
temperature setting necessary to be
comfortable.
• When it is cold outside, park in a sunny
location or a climate-controlled
environment. This may save fuel by
reducing the energy needed to heat the
cabin. •
Switch off the air conditioning if you do
not need it. When you have the air
conditioning on, keep it at the lowest
blower and highest temperature
setting necessary to be comfortable.
• When it is hot or sunny outside, parking
in a shaded or climate-controlled
environment will save fuel by reducing
the energy needed to cool the cabin.
• For Plug-In Hybrid vehicles, use
preconditioning to improve your fuel
economy. See
High Voltage Battery
(page 151).
• Switch off the heated seats if you are
not using them.
• Switch off the defroster when you no
longer need it for visibility.
• For Plug-In Hybrid vehicles, plug in and
recharge the high voltage battery
whenever possible.
• Use ECO Cruise Control, especially in
hilly terrain. See Cruise Control (page
177
).
• Shift into low gear (L) when enhanced
engine braking is needed. Otherwise,
use drive gear (D) shift position.
• Combine errands and minimize
stop-and-go driving. A warmed up
engine works more efficiently. When
running errands, go to the farthest
destination first and then work your
way back home.
• Close the windows for high-speed
driving.
• Use the recommended engine oil. See
Capacities and Specifications (page
282
).
• Perform all regularly scheduled
maintenance. See
Scheduled
Maintenance (page 441).
• Use the coach and brake coach display
to get feedback on your economical
drive style. See Information Displays
(page
92).
194
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Driving Hints
Page 208 of 497
2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.
Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle
’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
205
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Customer Assistance