specifications FORD E-350 2019 Owners Manual
Page 2 of 329
The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2019
All rights reserved.
Part Number: 201804 20190222213557
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle. WARNING:
Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling
.
Page 6 of 329
Driving Through Water
................................117
Floor Mats ........................................................
117
Roadside Emergencies
Roadside Assistance ...................................
119
Hazard Flashers ...........................................
120
Fuel Shutoff ...................................................
120
Jump Starting the Vehicle .........................
121
Transporting the Vehicle ...........................
123
Customer Assistance
Getting the Services You Need ...............
124
In California (U.S. Only) .............................
125
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .....................
126
Utilizing the Mediation/Arbitration Program (Canada Only) ........................
127
Getting Assistance Outside the U.S. and Canada .........................................................
127
Ordering Additional Owner's Literature ........................................................................\
.
129
Reporting Safety Defects (U.S. Only) ........................................................................\
.
129
Reporting Safety Defects (Canada Only) ........................................................................\
.
129
Fuses
Fuse Specification Chart ............................
131
Changing a Fuse ..........................................
139
Maintenance
General Information ....................................
141
Opening and Closing the Hood ...............
141
Under Hood Overview ...............................
142
Engine Oil Dipstick ......................................
143
Engine Oil Check ..........................................
143
Oil Change Indicator Reset ......................
144
Engine Coolant Check ...............................
144
Automatic Transmission Fluid Check ........................................................................\
.
149
Brake Fluid Check ........................................
152Power Steering Fluid Check
.....................
152
Washer Fluid Check ....................................
153
Changing the 12V Battery .........................
153
Checking the Wiper Blades ......................
155
Changing the Wiper Blades .....................
155
Adjusting the Headlamps ........................
156
Removing a Headlamp ..............................
157
Changing a Bulb ...........................................
157
Changing the Engine Air Filter ................
159
Vehicle Care
General Information ...................................
160
Cleaning Products ......................................
160
Cleaning the Exterior .................................
160
Waxing .............................................................
162
Cleaning the Engine ....................................
162
Cleaning the Windows and Wiper Blades ........................................................................\
.
162
Cleaning the Interior ...................................
163
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
163
Cleaning Leather Seats .............................
164
Repairing Minor Paint Damage ..............
165
Cleaning the Wheels ..................................
165
Vehicle Storage ............................................
165
Wheels and Tires
General Information ...................................
168
Tire Care ..........................................................
169
Using Snow Chains .....................................
187
Tire Pressure Monitoring System ..........
188
Changing a Road Wheel ...........................
192
Technical Specifications ..........................
196
Capacities and Specifications
Engine Specifications - 6.2L ...................
198
Engine Specifications - 6.8L ...................
198
Motorcraft Parts - 6.2L ..............................
199
Motorcraft Parts - 6.8L ............................
200
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Vehicle Identification Number
................201
Vehicle Certification Label ......................
202
Transmission Code Designation ...........
202
Capacities and Specifications - 6.2L ........................................................................\
203
Capacities and Specifications - 6.8L ........................................................................\
207
Bulb Specification Chart ...........................
212
Audio System
General Information ...................................
214
Audio Unit - Vehicles With: AM/FM ......
215
Audio Unit - Vehicles With: AM/FM/CD/ SYNC ............................................................
216
Digital Radio ..................................................
219
Satellite Radio ...............................................
221
USB Port .........................................................
224
Media Hub .....................................................
224
SYNC™
General Information ..................................
225
Using Voice Recognition ...........................
227
Using SYNC™ With Your Phone ...........
230
SYNC™ Applications and Services ......
243
SYNC™ AppLink ™....................................
250
Using SYNC™ With Your Media Player ........................................................................\
252
SYNC™ Troubleshooting ........................
262
Accessories
Accessories .....................................................
271
Auxiliary Switches .......................................
272
Ford Protect
Ford Protect ..................................................
274
Scheduled Maintenance
General Maintenance Information .......
276
Normal Scheduled Maintenance ..........
279Special Operating Conditions Scheduled
Maintenance .............................................
281
Scheduled Maintenance Record ..........
283
Appendices
Electromagnetic Compatibility .............
294
End User License Agreement ................
296
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REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts. Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
see the Warranty Guide that is provided
to you along with your Owner ’s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNING:
You risk death or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol. Failure to follow
the specific warnings and instructions
could result in personal injury. WARNING: Never
place front
seat mounted rear-facing child or infant
seats in front of an active passenger
airbag.
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GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Licence exempt RSS
Standards of Industry Canada. Operation
is subject to the following two conditions:
•
This device may not cause harmful
interference, and
• This device must accept any
interference received, including
interference that may cause undesired
operation. WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The typical operating range for your
transmitter is approximately
33 ft (10 m).
Vehicles with the remote start feature will
have a greater range. One of the following
could cause a decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
Other short distance radio transmissions,
for example amateur radios, medical
equipment, wireless headphones, remote
controls and alarm systems can also use
the radio frequency used by your remote
control. If the frequencies are jammed, you
will not be able to use your remote control.
You can lock and unlock the doors with the
key. Note:
Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
REMOTE CONTROL
(IF EQUIPPED) Note:
If there are problems with the remote
entry system, make sure to take all remote
entry transmitters with you to an authorized
dealer in order to aid in troubleshooting the
problem.
Note: If your vehicle is fitted with the
E-Guard Cargo Protection System ™, the
remote transmitter unlock command only
unlocks the front doors. The side or rear
cargo doors can only be unlocked from
outside your vehicle using the key.
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Page 86 of 329
EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the
vehicle from the engine and exhaust
system heat and noise. On vehicles with
no original equipment floor covering
insulation, do not carry passengers in a
manner that permits prolonged skin
contact with the metal floor. Failure to
follow these instructions may result in
fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws. Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light. Tampering With a Noise Control
System
Federal laws prohibit the following acts:
•
Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
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STEERING
To help prevent damage to the power
steering system:
•
Do not hold the steering wheel at its
furthest turning points for more than
three to five seconds when the engine
is running.
• Avoid continuously steering back and
forth with elevated engine RPM as this
may overheat the system. If trying to
free a stuck vehicle, pause between
attempts to allow the power steering
system to cool or seek assistance.
Typical steering and driving maneuvers
allow the system to cool.
• Do not operate the vehicle if the power
steering pump fluid level is below the
MIN mark on the reservoir.
• Some noise is normal during operation.
If excessive, check for low power
steering pump fluid level before
seeking service by your dealer.
• Heavy or uneven efforts may be caused
by low power steering fluid. Check for
low power steering pump fluid level
before seeking service by your dealer.
• Do not fill the power steering pump
reservoir above the MAX mark on the
reservoir, as this may result in leaks
from the reservoir.
If the power steering system breaks down
or if the engine is switched off, you can
steer the vehicle manually, but it takes
more effort.
If the steering wanders or pulls, check for:
• An improperly inflated tire.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment. If any steering components are serviced or
replaced, install new fasteners. Many
fasteners are coated with thread adhesive
or have prevailing torque features which
may not be re-used. Do not re-use a bolt
or nut. Torque fasteners to specifications.
A high crown in the road or high crosswinds
may also make the steering seem to
wander or pull.
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E-450 Stripped Chassis
MaximumGCWR
Rear Axle
Ratio
Wheelbase
Length
Rear Axle
Option
Engine
18,000 lb
(8,165 kg)
4.56
158 in (4.01 m)
Dual Rear
Wheel
6.2L
22,000 lb
(9,979 kg)
4.56
158 in (4.01 m)
Dual Rear
Wheel
6.8L
18,000 lb
(8,165 kg)
4.56
176 in (4.47 m)
Dual Rear
Wheel
6.2L
22,000 lb
(9,979 kg)
4.56
176 in (4.47 m)
Dual Rear
Wheel
6.8L
Calculating the Maximum
Loaded Trailer Weight for Your
Vehicle
1. Start with the gross combined weight rating for your vehicle
model and axle ratio. See the
previous charts.
2. Subtract all of the following
that apply to your vehicle:
• Vehicle curb weight.
• Hitch hardware weight, such as
a draw bar, ball, locks or weight
distributing hardware.
• Driver weight.
• Passenger(s) weight.
• Payload, cargo and luggage
weight.
• Aftermarket equipment weight.
The maximum loaded trailer
weight is this value or 10,000 lb
(4,536 kg), whichever is less. Note:
The trailer tongue load is
considered part of the payload for
your vehicle. Reduce the total
payload by the final trailer tongue
weight.
Note: Consult an authorized dealer
to determine the maximum trailer
weight allowed for your vehicle if
you are not sure.
ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
• Do not tow a trailer until you drive your
vehicle at least
1,000 mi (1,600 km).
• Consult your local motor vehicle laws
for towing a trailer.
• See the instructions included with
towing accessories for the proper
installation and adjustment
specifications.
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5. Install and adjust the tension in the
weight-distributing bars so that the
height of your vehicle's front wheel
opening on the fender is approximately
half the way down from H2, toward H1.
6. Check that the trailer is level or slightly
nose down toward your vehicle. If not,
adjust the ball height accordingly and
repeat Steps 2-6.
When the trailer is level or slightly nose
down toward the vehicle:
• Lock the bar tension adjuster in place.
• Check that the trailer tongue securely
attaches and locks onto the hitch.
• Install safety chains, lighting, and trailer
brake controls as required by law or the
trailer manufacturer.
Safety Chains
Note: Do not attach safety chains to the
bumper.
Always connect the safety chains to the
frame or hook retainers of your vehicle
hitch.
To connect the safety chains, cross the
chains under the trailer tongue and allow
enough slack for turning tight corners. Do
not allow the chains to drag on the ground.
Trailer Brakes WARNING: Do not connect a
trailer's hydraulic brake system directly
to your vehicle's brake system. Your
vehicle may not have enough braking
power and your chances of having a
collision greatly increase. Electric brakes and manual, automatic or
surge-type trailer brakes are safe if you
install them properly and adjust them to
the manufacturer's specifications. The
trailer brakes must meet local and federal
regulations.
The rating for the tow vehicle's braking
system operation is at the gross vehicle
weight rating, not the gross combined
weight rating.
Separate functioning brake systems
are required for safe control of towed
vehicles and trailers weighing more
than 1500 lb (680 kg) when loaded.
Integrated Trailer Brake Controller (If
Equipped)
WARNING:
Use the integrated
trailer brake controller to properly adjust
the trailer brakes and check all
connections before towing a trailer.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
Note: The Ford trailer brake controller has
been verified to be compatible with trailers
having electric-actuated drum brakes (one
to four axles) and electric-over-hydraulic
brakes. It will not activate hydraulic
surge-style trailer brakes. It is the
responsibility of the customer to ensure that
the trailer brakes are adjusted appropriately,
functioning normally and all electric
connections are properly made.
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•
When stopped in congested or heavy
traffic during hot weather, place the
gearshift in position P to aid engine and
transmission cooling and to help A/C
performance.
• Switch off the speed control with
heavy loads or in hilly terrain. The
speed control may turn off
automatically when you are towing on
long, steep grades.
• Shift to a lower gear when driving down
a long or steep hill. Do not apply the
brakes continuously, as they may
overheat and become less effective.
• If your transmission is equipped with a
Grade Assist or Tow/Haul feature, use
this feature when towing. This provides
engine braking and helps eliminate
excessive transmission shifting for
optimum fuel economy and
transmission cooling.
• If your vehicle is equipped with
AdvanceTrac with RSC, this system
may turn on during typical cornering
maneuvers with a heavily loaded trailer.
This is normal. Turning the corner at a
slower speed while towing may reduce
this tendency.
• If you are towing a trailer frequently in
hot weather, hilly conditions, at the
gross combined weight rating (or any
combination of these factors), consider
refilling your rear axle with synthetic
gear lubricant. See Capacities and
Specifications (page 198).
• Allow more distance for stopping with
a trailer attached. Anticipate stops and
brake gradually.
• Avoid parking on a grade. However, if
you must park on a grade:
1. Turn the steering wheel to point your vehicle tires away from traffic flow.
2. Set your vehicle parking brake.
3. Place the automatic transmission in position
P. 4. Place wheel chocks in front and back
of the trailer wheels. (Chocks not
included with vehicle.)
Your vehicle may be equipped with a
temporary or conventional spare tire. A
"temporary" spare tire is different in size
(diameter or width), tread-type
(All-Season or All Terrain) or is from a
different manufacturer than the road tires
on your vehicle. Consult information on the
tire label or Safety Compliance label for
limitations when using.
Launching or Retrieving a Boat or
Personal Watercraft (PWC)
Note: Disconnect the wiring to the trailer
before
backing the trailer into the water.
Note: Reconnect the wiring to the trailer
after
removing the trailer from the water.
When backing down a ramp during boat
launching or retrieval:
• Do not allow the static water level to
rise above the bottom edge of the rear
bumper.
• Do not allow waves to break higher
than
6 in (15 cm) above the bottom
edge of the rear bumper.
Exceeding these limits may allow water to
enter vehicle components:
• Causing internal damage to the
components.
• Affecting driveability, emissions and
reliability.
Replace the rear axle lubricant anytime
the rear axle has been submerged in water.
Water may have contaminated the rear
axle lubricant, which is not normally
checked or changed unless a leak is
suspected or other axle repair is required.
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