service FORD E SERIES 2024 Owner's Manual

•Incorrect fuel for climatic conditions.
•Incorrect engine oil viscosity forclimactic conditions.
Note:Some vehicles have a lifetime fuelfilter that is integrated with the fuel tank.Regular maintenance or replacement is notneeded.
Note:If these checks do not help youcorrect the concern, have your vehiclechecked as soon as possible.
Noise Emissions Warranty,Prohibited Tampering Acts andMaintenance
On January 1, 1978, Federal regulationbecame effective governing the noiseemission on trucks over 10,000 lb(4,536 kg) Gross Vehicle Weight Rating(GVWR). The preceding statementsconcerning prohibited tampering acts andmaintenance, and the noise warrantyfound in the Warranty Guide, areapplicable to complete chassis cabs over10,000 lb (4,536 kg) GVWR.
CATALYTIC CONVERTER
WARNING: Do not park, idle ordrive your vehicle on dry grass or otherdry ground cover. The emission systemheats up the engine compartment andexhaust system, creating the risk of fire.
WARNING: The normal operatingtemperature of the exhaust system isvery high. Never work around or attemptto repair any part of the exhaust systemuntil it has cooled. Use special care whenworking around the catalytic converter.The catalytic converter heats up to a veryhigh temperature after only a shortperiod of engine operation and stays hotafter the engine is switched off.
WARNING: Exhaust leaks mayresult in entry of harmful and potentiallylethal fumes into the passengercompartment. If you smell exhaustfumes inside your vehicle, have yourvehicle inspected immediately. Do notdrive if you smell exhaust fumes.
Your vehicle has various emission controlcomponents and a catalytic converter thatenables it to comply with applicableexhaust emission standards.
To make sure that the catalytic converterand other emission control componentscontinue to work properly:
•Do not crank the engine for more than10 seconds at a time.
•Do not run the engine with a spark pluglead disconnected.
•Do not push-start or tow-start yourvehicle. Use booster cables. See JumpStarting the Vehicle (page 139).
•Use only the specified fuel listed.
•Do not switch the ignition off when yourvehicle is moving.
•Avoid running out of fuel.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
Note:Resulting component damage maynot be covered by the vehicle Warranty.
The scheduled maintenance items listedin scheduled maintenance information areessential to the life and performance ofyour vehicle and to its emissions system.
If you use anything other than Ford,Motorcraft or Ford-authorized parts formaintenance replacements or for serviceof components affecting emission control,such non-Ford parts should be equivalentto genuine Ford Motor Company parts inperformance and durability.
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Illumination of the service engine soonindicator, charging system warning light orthe temperature warning light, fluid leaks,strange odors, smoke or loss of enginepower could indicate that the emissioncontrol system is not working properly.
An improperly operating or damagedexhaust system may allow exhaust toenter the vehicle. Have a damaged orimproperly operating exhaust systeminspected and repaired immediately.
Do not make any unauthorized changes toyour vehicle or engine. By law, vehicleowners and anyone who manufactures,repairs, services, sells, leases, tradesvehicles, or supervises a fleet of vehiclesare not permitted to intentionally removean emission control device or prevent itfrom working. Information about yourvehicle’s emission system is on the VehicleEmission Control Information Decallocated on or near the engine. This decalalso lists engine displacement.
Please consult your warranty informationfor complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as theon-board diagnostics system (OBD-II) thatmonitors the engine’s emission controlsystem. The system protects theenvironment by making sure that yourvehicle continues to meet governmentemission standards. The OBD-II systemalso assists a service technician in properlyservicing your vehicle.
When the service engine soonindicator illuminates, the OBD-IIsystem has detected amalfunction. Temporary malfunctions maycause the service engine soon indicator toilluminate. Examples are:
1.Your vehicle has run out of fuel—theengine may misfire or run poorly.
2.Poor fuel quality or water in thefuel—the engine may misfire or runpoorly.
3.The fuel fill inlet may not have closedproperly. See Refueling (page 88).
4.Driving through deep water—theelectrical system may be wet.
You can correct these temporarymalfunctions by filling the fuel tank withgood quality fuel, properly closing the fuelfill inlet or letting the electrical system dryout. After three driving cycles without theseor any other temporary malfunctionspresent, the service engine soon indicatorshould stay off the next time you start theengine. A driving cycle consists of a coldengine startup followed by mixed city andhighway driving. No additional vehicleservice is required.
If the service engine soon indicator remainson, have your vehicle serviced at the firstavailable opportunity. Although somemalfunctions detected by the OBD-II maynot have symptoms that are apparent,continued driving with the service enginesoon indicator on can result in increasedemissions, lower fuel economy, reducedengine and transmission smoothness andlead to more costly repairs.
Readiness for Inspection andMaintenance (I/M) Testing
Some state and provincial and localgovernments may haveInspection/Maintenance (I/M) programsto inspect the emission control equipmenton your vehicle. Failure to pass thisinspection could prevent you from gettinga vehicle registration.
If the service engine soonindicator is on or the bulb doesnot work, your vehicle may needservice. See On-Board Diagnostics.
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Your vehicle may not pass the I/M test ifthe service engine soon indicator is on ornot working properly (bulb is burned out),or if the OBD-II system has determinedthat some of the emission control systemshave not been properly checked. In thiscase, the vehicle is not ready for I/Mtesting.
If the vehicle’s engine or transmission hasjust been serviced, or the battery hasrecently run down or been replaced, theOBD-II system may indicate that thevehicle is not ready for I/M testing. Todetermine if the vehicle is ready for I/Mtesting, turn the ignition key to the onposition for 15 seconds without crankingthe engine. If the service engine soonindicator blinks eight times, it means thatthe vehicle is not ready for I/M testing; ifthe service engine soon indicator stays onsolid, it means that your vehicle is readyfor I/M testing.
The OBD-II system checks the emissioncontrol system during normal driving. Acomplete check may take several days.
If the vehicle is not ready for I/M testing,you can perform the following driving cycleconsisting of mixed city and highwaydriving:
1.15 minutes of steady driving on anexpressway or highway followed by 20minutes of stop-and-go driving with atleast four 30-second idle periods.
2.Allow your vehicle to sit for at leasteight hours with the ignition off. Then,start the vehicle and complete theabove driving cycle. The vehicle mustwarm up to its normal operatingtemperature. Once started, do not turnoff the vehicle until the above drivingcycle is complete.
If the vehicle is still not ready for I/Mtesting, you need to repeat the abovedriving cycle.
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GENERAL INFORMATION
Note: Occasional brake noise is normal. Ifa metal-to-metal, continuous grinding orcontinuous squeal sound is present, thebrake linings may be worn-out, have thesystem checked. If the vehicle hascontinuous vibration or shudder in thesteering wheel while braking, have thesystem checked as soon as possible.
Note: Brake dust may accumulate on thewheels, even under normal drivingconditions. Some dust is inevitable as thebrakes wear and does not contribute tobrake noise. See Cleaning the Wheels(page 187).
See Warning Lamps andIndicators (page 61).
Wet brakes result in reduced brakingefficiency. Gently press the brake pedal afew times when driving from a car wash orstanding water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedalbecomes stuck or entrapped, apply steadyand firm pressure to the brake pedal toslow the vehicle and reduce engine power.If you experience this condition, apply thebrakes and bring your vehicle to a safestop. Move the transmission to park (P),switch the engine off and apply the parkingbrake. Inspect the accelerator pedal forany interference. If none are found and thecondition persists, have the systemchecked.
Anti-lock Brake System
This system helps you maintain steeringcontrol during emergency stops by keepingthe brakes from locking.
If it illuminates when you aredriving, your vehicle requiresservice. Your vehicle continuesto have normal braking without theanti-lock brake system function. Have yourvehicle checked as soon as possible.
It also momentarily illuminates when youswitch the ignition on to confirm the lampis functional. If it does not illuminate whenyou switch the ignition on, or begins toflash at any time, have the systemchecked.
It illuminates when you engagethe parking brake and theignition is on.
If it illuminates when your vehicleis moving, make sure the parkingbrake is disengaged. If theparking brake is disengaged, this indicateslow brake fluid level or a brake systemfault. Have your vehicle checked as soonas possible.
It also momentarily illuminates when youswitch the ignition on to confirm the lampis functional. If it does not illuminate whenyou switch the ignition on, or begins toflash at any time, have the systemchecked.
Hydraulic brake booster system(Hydroboost or Hydromax)
The Hydroboost and Hydromax systemsreceive fluid pressure from the powersteering pump to provide power assistduring braking.
The Hydromax booster receives backuppressure from the reserve system electricpump whenever the fluid in the powersteering system is not flowing. When theengine is off, the pump turns on if you applythe brake pedal, or if you switch the ignitionto the on position.
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The sound of the pump operating may beheard by the driver. This is a normalcharacteristic of the system.
The reserve system provides reducedbraking power, so the vehicle should beoperated under these conditions withcaution, and only to seek service repair andremoval of the vehicle from the roadway.
Note:For vehicles with the Hydromaxsystem operating under normal conditions,the noise of the fluid flowing through thebooster may be heard whenever you applythe brake. This condition is normal. Vehicleservice is not required.
If braking performance or pedal responsebecomes very poor, even when youstrongly press the pedal, it may indicatethe presence of air in the hydraulic systemor leakage of fluid. Stop your vehicle assoon as it is safe to do so. Have the systemchecked as soon as possible.
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
The anti-lock brake system does noteliminate the risks when:
•You drive too closely to the vehicle infront of you.
•Your vehicle is hydroplaning.
•You take corners too fast.
•The road surface is poor.
Note: If the system activates, the brakepedal could pulse and may travel further.Maintain pressure on the brake pedal. Youmay also hear a noise from the system. Thisis normal.
PARKING BRAKE
WARNING: Apply the parkingbrake, shift into park (P), switch theignition off and remove the key beforeyou leave your vehicle. Failure to followthis instruction could result in personalinjury or death.
Apply the parking brake whenever you parkyour vehicle.
•For vehicles with a foot operatedparking brake, press the pedal down.
•For vehicles with a hand operatedparking brake, pull the parking brakelever up.
It illuminates when you switchthe ignition on and apply theparking brake. It also illuminatesmomentarily when you switchthe ignition on to confirm thelamp is functional. If it does notilluminate when you switch the ignition onor begins to flash at any time, have thesystem checked by an authorized dealer.
If it illuminates when your vehicle ismoving, make sure you disengage theparking brake.
If the parking brake is disengaged, thisindicates a low brake fluid level or a brakesystem fault. Have your vehicle checkedas soon as possible.
To release the parking brake:
•For vehicles with a foot operatedparking brake, pull the parking brakerelease lever.
•For vehicles with a hand operatedparking brake, push the parking brakelever down.
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STEERING
Hydraulic Power Steering
To help prevent damage to the powersteering system:
•Do not hold the steering wheel at itsfurthest turning points for more thanthree to five seconds when the engineis running.
•Avoid continuously steering back andforth with elevated engine RPM as thismay overheat the system. If trying tofree a stuck vehicle, pause betweenattempts to allow the power steeringsystem to cool or seek assistance.Typical steering and driving maneuversallow the system to cool.
•Do not operate the vehicle if the powersteering pump fluid level is below theMIN mark on the reservoir.
•Some noise is normal during operation.If excessive, check for low powersteering pump fluid level beforeseeking service by your dealer.
•Heavy or uneven efforts may be causedby low power steering fluid. Check forlow power steering pump fluid levelbefore seeking service by your dealer.
•Do not fill the power steering pumpreservoir above the MAX mark on thereservoir, as this may result in leaksfrom the reservoir.
If the power steering system breaks downor if you switch the engine off, you cansteer the vehicle manually, but it takesmore effort.
If you have any steering componentsserviced or replaced, install new fasteners.Many fasteners have coatings with threadadhesive, or have prevailing torquefeatures you cannot reuse. Do not reuse abolt or nut. Torque fasteners tospecifications.
Steering Tips
If the steering wanders or pulls, check for:
•An improperly inflated tire.
•Uneven tire wear.
•Loose or worn suspensioncomponents.
•Loose or worn steering components.
•Improper vehicle alignment.
Note:A high crown in the road or highcrosswinds may also make the steeringseem to wander or pull.
PRE-COLLISION ASSIST (IF
EQUIPPED)
WARNING: You are responsible forcontrolling your vehicle at all times. Thesystem is designed to be an aid and doesnot relieve you of your responsibility todrive with due care and attention. Failureto follow this instruction could result inthe loss of control of your vehicle,personal injury or death.
WARNING: The system does notoperate during hard acceleration orsteering. Failure to take care may leadto a crash or personal injury.
WARNING: The system mayoperate with reduced function duringcold and inclement weather conditions.Snow, ice, rain, spray and fog canadversely affect the system. Keep thefront camera and radar free of snow andice. Failure to follow this instruction mayresult in the loss of control of yourvehicle, serious personal injury or death.
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ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive yourvehicle at least 1,000 mi (1,600 km).
•Consult your local motor vehicle lawsfor towing a trailer.
•See the instructions included withtowing accessories for the properinstallation and adjustmentspecifications.
•Service your vehicle more frequently ifyou tow a trailer. See your scheduledmaintenance information. SeeScheduled Maintenance (page 249).
•If you use a rental trailer, follow theinstructions the rental agency givesyou.
See Load limits in the Load Carryingchapter for load specification terms foundon the tire label and Safety Compliancelabel and instructions on calculating yourvehicle's load.
Remember to account for the trailertongue weight as part of your vehicle loadwhen calculating the total vehicle weight.
Trailer Towing Connector
When attaching the trailer wiring connectorto your vehicle, only use a proper fittingconnector that works with the vehicle andtrailer functions. Some seven-positionconnectors may have the SAE J2863 logo,which confirms that it is the proper wiringconnector and works correctly with yourvehicle.
FunctionColor
Left turn signal and stop lampYellow
Ground (-)White
Electric brakesBlue
Right turn signal and stoplampGreen
Battery (+)Orange
Running lightsBrown
Reverse lightsGrey
Hitches
Do not use a hitch that either clamps ontothe bumper or attaches to the axle. Youmust distribute the load in your trailer sothat 10-15% of the total weight of thetrailer is on the tongue.
Weight-distributing Hitches
WARNING: Do not adjust the springbars so that your vehicle's rear bumperis higher than before attaching the trailer.Doing so will defeat the function of theweight-distributing hitch, which maycause unpredictable handling, and couldresult in serious personal injury.
When connecting a trailer using aweight-distributing hitch, always use thefollowing procedure:
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WARNING: Unexpected andpossibly sudden vehicle movement mayoccur if you do not take theseprecautions.
If you need to have your vehicle towed,contact a professional towing service or,if you are a member of a roadsideassistance program, your roadsideassistance service provider.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Do not tow with a slingbelt. FordMotor Company has not approved aslingbelt towing procedure. Vehicledamage may occur if towed incorrectly, orby any other means.
Ford Motor Company produces a towingmanual for all authorized tow truckoperators. Have your tow truck operatorrefer to this manual for proper hook-upand towing procedures for your vehicle.
It is acceptable to have your two-wheeldrive vehicle towed with the front wheelson the ground (without dollies) and therear wheels off the ground.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
If you have a vehicle concern, Ford MotorCompany offers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Knowing your vehicle's VIN, mileage andyour specific location allows help to get toyou faster.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 50 mi (80 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 50 mi (80 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 50 mi (80 km).Warranty towing, non-warranty towingand collision towing are available.
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistanceon your own, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within50 mi (80 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
If you have a vehicle concern, Ford MotorCompany of Canada, Limited offers acomplimentary roadside assistanceprogram. This program is eligible withinCanada or the continental United States.
The service is available 24 hours a day,seven days a week.
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This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle. Canadian roadsidecoverage and benefits may differ from theU.S. coverage. For complete details, seeyour Warranty Guide atwww.ford.com/support/warranty/.
Download the Sykes4Ford RoadsideAssistance App for access to your roadsideassistance services.
If you require more information, please callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
Ford Motor Company reserves the right tomodify or discontinue Roadside Assistanceat any time. Certain restrictions apply toRoadside Assistance benefits.
For further details, call1-800-241-3673 (United States)1-800-665-2006 (Canada)
POST-COLLISION BRAKING
How Does Post-Collision BrakingWork
In the event of a moderate to severe crash,the braking system reduces the vehicle’sspeed to prevent or reduce the impact ofa potential secondary crash.
Post-Collision Braking Limitations
Post-collision braking does not activate ifany of the following occur:
•The anti-lock braking system isdamaged during the collision.
•Electronic stability control is disabled.
Overriding Post-Collision Braking
You can override post-collision braking bypressing the brake or accelerator pedal.
Post-Collision Braking Indicators
It flashes when a post-collisionbraking event is occurring.
AUTOMATIC CRASH SHUTOFF
WHAT IS AUTOMATIC CRASHSHUTOFF
The automatic crash shutoff is designedto stop the fuel going to the engine in theevent of a moderate or severe crash.
Note:Not every impact causes a shutoff.
AUTOMATIC CRASH SHUTOFFPRECAUTIONS
WARNING: If your vehicle has beeninvolved in a crash, have the fuel systemchecked. Failure to follow this instructioncould result in fire, personal injury ordeath.
RE-ENABLING YOUR VEHICLE
1.Switch the ignition off.
2.Attempt to start your vehicle.
3.Switch the ignition off.
4.Attempt to start your vehicle.
Note:If your vehicle does not start after thethird attempt, have your vehicle checked assoon as possible.
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