maintenance FORD E SERIES 2024 Owners Manual

Introduction
About This Manual..........................................7
Perchlorate.........................................................7
Ford Credit..........................................................7
Replacement Parts Recommendation.............................................................................8
Special Notices................................................8
Mobile Communications Equipment...........................................................................10
Symbols Glossary
Symbols Used on Your Vehicle..................11
Data Privacy
Data Privacy.....................................................14
Service Data.....................................................15
Event Data........................................................15
Connected Vehicle Data..............................16
Emergency Call System Data....................16
Environment
Protecting the Environment.......................17
At a Glance
Instrument Panel...........................................18
Child Safety
General Information.....................................20
Installing Child Restraints..........................22
Booster Seats.................................................26
Child Restraint Positioning........................28
Seatbelts
Principle of Operation.................................30
Fastening the Seatbelts...............................31
Seatbelt Height Adjustment.....................33
Seatbelt Warning Lamp and IndicatorChime............................................................33
Child Restraint and SeatbeltMaintenance...............................................34
Seatbelt Extensions.....................................34
Supplementary RestraintsSystem
Principle of Operation.................................35
Driver and Passenger Airbags..................36
Crash Sensors and Airbag Indicator......40
Airbag Disposal...............................................41
Keys and Remote Controls
General Information on RadioFrequencies.................................................42
Remote Control.............................................42
Replacing a Lost Key or Remote Control..........................................................................44
Doors and Locks
Locking and Unlocking................................45
Security
Passive Anti-Theft System........................47
Steering Wheel
Adjusting the Steering Wheel..................48
Cruise Control - Vehicles With: AdaptiveCruise Control............................................48
Cruise Control - Vehicles With: CruiseControl..........................................................48
Information Display Control.....................49
Horn...................................................................49
Wipers and Washers
Windshield Wipers.......................................50
Windshield Washers....................................50
Lighting
General Information......................................51
Lighting Control..............................................51
Autolamps.......................................................52
Instrument Lighting Dimmer.....................52
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2024 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202210, First-PrintingTable of Contents

Stability Control
Principle of Operation................................103
Using Stability Control..............................104
Parking Aids
Rear View Camera......................................105
Cruise Control
What Is Cruise Control..............................106
Switching Cruise Control On and Off........................................................................106
Setting the Cruise Control Speed.........106
Canceling the Set Speed..........................107
Resuming the Set Speed..........................107
Cruise Control Indicators..........................107
Using Adaptive Cruise Control................107
Driving Aids
Driver Alert.......................................................114
Lane Keeping System.................................115
Steering............................................................118
Pre-Collision Assist......................................118
Load Carrying
Load Limit.......................................................122
Towing
Towing a Trailer.............................................127
Recommended Towing Weights...........128
Essential Towing Checks..........................129
Towing the Vehicle on Four Wheels......135
Driving Hints
Reduced Engine Performance................136
Economical Driving.....................................136
Breaking-In.....................................................137
Driving Through Water...............................137
Floor Mats.......................................................137
Roadside Emergencies
Hazard Flashers...........................................139
Jump Starting the Vehicle........................139
Transporting the Vehicle..........................140
Crash and BreakdownInformation
Roadside Assistance..................................142
Post-Collision Braking...............................143
Automatic Crash Shutoff.........................143
Customer Assistance
Getting the Services You Need..............144
In California (U.S. Only)............................145
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................146
Getting Assistance Outside the U.S. andCanada........................................................147
Ordering Additional Owner's Literature.........................................................................148
Reporting Safety Defects (U.S. Only).........................................................................148
Reporting Safety Defects (Canada Only).........................................................................149
Fuses
Fuse Specification Chart..........................150
Changing a Fuse..........................................159
Maintenance
General Information....................................161
Opening and Closing the Hood...............161
Under Hood Overview...............................162
Engine Oil Dipstick......................................163
Engine Oil Check..........................................163
Oil Change Indicator Reset......................164
Changing the Engine Air Filter................165
Engine Coolant Check...............................165
Automatic Transmission Fluid Check.........................................................................170
Brake Fluid Check.........................................172
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2024 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202210, First-PrintingTable of Contents

Ford Protect
Ford Protect..................................................247
Scheduled Maintenance
General Maintenance Information......249
Normal Scheduled Maintenance..........252
Special Operating Conditions ScheduledMaintenance............................................255
Customer Information
Radio Frequency Certification Labels........................................................................258
Warranty Information...............................268
Appendices
Electromagnetic Compatibility.............270
End User License Agreement.................273
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2024 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202210, First-PrintingTable of Contents

For assistance:
•Call 1-800-727-7000.
•For more information about Ford Creditand access to the online AccountManager tool, visitwww.ford.com/finance.
•For more information about Ford ProFinSimple, visithttps://fordpro.com/en-us/financing/.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual.
Genuine Ford and Motorcraft parts meetor exceed these specifications.
Collision Repairs
We hope that you never experience acollision, but accidents happen sometimes.
Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. Duringvehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty.
The Ford Warranty may not cover damagecaused to your vehicle as a result of failednon-Ford parts.
For additional information, refer to theterms and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered by your New Vehicle LimitedWarranty, see your warranty guide that isavailable online. For more information,refer to our website and download yourcopy of the warranty guide.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNING: You risk death, fire, orserious injury to yourself and others if youdo not follow the instruction highlightedby the warning symbol.
WARNING: Never place front seatmounted rear-facing child or infant seatsin front of an active passenger airbag.
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2024 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202210, First-PrintingIntroduction

Fleet Telematics Modem (If Equipped)
The onboard modem provides access todata to support telematics services suchas location, speed, idle time, fuel, vehiclediagnostics and maintenance alerts. Toexplore data, telematics services, thirdparty service provider support and tomanage existing telematics accounts, referto www.commericalsolutions.ford.com orcall 833-FCS-FORD.
Note:This is not available with FordPassConnect.
FordPass Connect (If Equipped)
With a FordPass Connect-equippedvehicle, you can use FordPass to track yourvehicle’s location and remotely accessvehicle features such as start, lock andunlock and vehicle status including fuellevel and approximate mileage. Messageand data rates may apply. Services maybe limited by mobile phone networkcoverage area. For additional information,refer to www.fordpass.com.
On Board Diagnostics Data LinkConnector
WARNING: Do not connectwireless plug-in devices to the data linkconnector. Unauthorized third partiescould gain access to vehicle data andimpair the performance of safety relatedsystems. Only allow repair facilities thatfollow our service and repair instructionsto connect their equipment to the datalink connector.
Your vehicle has an OBD Data LinkConnector (DLC) that is used inconjunction with a diagnostic scan tool forvehicle diagnostics, repairs andreprogramming services. Installing anaftermarket device that uses the DLCduring normal driving for purposes such as
remote insurance company monitoring,transmission of vehicle data to otherdevices or entities, or altering theperformance of the vehicle, may causeinterference with or even damage tovehicle systems. We do not recommendor endorse the use of aftermarket plug-indevices unless approved by Ford. Thevehicle Warranty will not cover damagecaused by an aftermarket plug-in device.
Notice to Owners of Pickup Trucksand Utility Type Vehicles
WARNING: Utility vehicles have asignificantly higher rollover rate thanother types of vehicles.
WARNING: Vehicles with a highercenter of gravity (utility and four-wheeldrive vehicles) handle differently thanvehicles with a lower center of gravity(passenger cars). Avoid sharp turns,excessive speed and abrupt steering inthese vehicles. Failure to drive cautiouslyincreases the risk of losing control of yourvehicle, vehicle rollover, personal injuryand death.
Before you drive your vehicle, please readthis Owner’s Manual carefully. Your vehicleis not a passenger car. As with othervehicles of this type, failure to operate thisvehicle correctly may result in loss ofvehicle control, vehicle rollover, personalinjury or death.
Using your Vehicle as anAmbulance
If your light truck has the Ford AmbulancePreparation Package, it may be utilized asan ambulance. Ford urges ambulancemanufacturers to follow therecommendations of the Ford IncompleteVehicle Manual, Ford Truck Body Builder’sLayout Book and the Qualified Vehicle
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2024 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202210, First-PrintingIntroduction

WARNING: Do not connectwireless plug-in devices to the data linkconnector. Unauthorized third partiescould gain access to vehicle data andimpair the performance of safety relatedsystems. Only allow repair facilities thatfollow our service and repair instructionsto connect their equipment to the datalink connector.
We respect your privacy and arecommitted to protecting it. Theinformation contained in this publicationwas correct at the time of release, but astechnology rapidly changes, werecommend that you visit the local Fordwebsite for the latest information.
Your vehicle has electronic control unitsthat have data recording functionality andthe ability to permanently or temporarilystore data. This data could includeinformation on the condition and status ofyour vehicle, vehicle maintenancerequirements, events and malfunctions.The types of data that can be recorded aredescribed in this section. Some of the datarecorded is stored in event logs or errorlogs.
Note:Error logs are reset following a serviceor repair.
Note:We may provide information inresponse to requests from law enforcement,other government authorities and thirdparties acting with lawful authority orthrough a legal process. Such informationcould be used by them in legal proceedings.
Data recorded includes, for example:
•Operating states of systemcomponents, for example fuel level,tire pressure and battery charge level.
•Vehicle and component status, forexample wheel speed, deceleration,lateral acceleration and seatbeltstatus.
•Events or errors in essential systems,for example headlamps and brakes.
•System responses to driving situations,for example airbag deployment andstability control.
•Environmental conditions, for exampletemperature.
Some of this data, when used incombination with other information, forexample an accident report, damage to avehicle or eyewitness statements, couldbe associated with a specific person.
Services That We Provide
If you use our services, we collect and usedata, for example account information,vehicle location and driving characteristics,that could identify you. We transmit thisdata through a dedicated, protectedconnection. We only collect and use datato enable your use of our services to whichyou have subscribed, with your consent orwhere permitted by law. For additionalinformation, see the terms and conditionsof the services to which you havesubscribed.
For additional information about ourprivacy policy, refer to the local Fordwebsite.
Services That Third PartiesProvide
We recommend that you review the termsand conditions and data privacyinformation for any services equipped withyour vehicle or to which you subscribe. Wetake no responsibility for services that thirdparties provide.
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2024 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202210, First-PrintingData Privacy

CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle seatbelts and childrestraint systems periodically to make surethey work properly and are not damaged.Inspect the vehicle seatbelts to make surethere are no nicks, tears or cuts. Replace ifnecessary. All vehicle seatbelt assemblies,including retractors, buckles, front seatbeltbuckle assemblies, buckle supportassemblies (slide bar-if equipped),shoulder belt height adjusters (ifequipped), shoulder belt guide on seatback(if equipped), rear inflatable seatbelts (ifequipped), child restraint LATCH andtether anchors, and attaching hardware,should be inspected after a crash. Readthe child restraint manufacturer'sinstructions for additional inspection andmaintenance information specific to thechild restraint.
We recommend that all seatbeltassemblies in use in vehicles involved in acrash be replaced. However, if the crashwas minor and an authorized dealer findsthat the belts do not show damage andcontinue to operate properly, they do notneed to be replaced. Seatbelt assembliesnot in use during a crash should also beinspected and replaced if either damageor improper operation is noted.
Properly care for seatbelts. See Cleaningthe Interior (page 185).
SEATBELT EXTENSIONS
WARNING: Persons who fit intothe vehicle's seatbelt should not use anextension. Unnecessary use could resultin serious personal injury in the event ofa crash.
WARNING: Only use extensionsprovided free of charge by our dealers.The dealer will provide an extensiondesigned specifically for this vehicle,model year and seating position. The useof an extension intended for anothervehicle, model year or seating positionmay not offer you the full protection ofyour vehicle's seatbelt restraint system.
WARNING: Never use seatbeltextensions to install child restraints.
WARNING: Do not use extensionsto change the way the seatbelt fitsacross the torso, over the lap or to makethe seatbelt buckle easier to reach.
If, because of body size or driving position,it is not possible to properly fasten theseatbelt over your lap and shoulder, anextension that is compatible with theseatbelts is available free of charge fromour dealers. Only use our seatbeltextensions made by the original equipmentseatbelt manufacturer with our seatbelts.Ask your authorized dealer if your extensionis compatible with your vehicle restraintsystem.
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particularly to occupants who are notproperly restrained or are otherwise out ofposition at the time of airbag deployment.Thus, it is extremely important thatoccupants be properly restrained as faraway from the airbag module as possiblewhile maintaining vehicle control.
Routine maintenance of the airbags is notrequired.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Do not place your armson the airbag cover or through thesteering wheel. Failure to follow thisinstruction could result in personal injury.
WARNING: Do not place arearward facing child restraint in front ofan active airbag. Failure to follow thisinstruction could result in personal injuryor death.
The driver and front passenger airbagsdeploy during significant frontal and nearfrontal crashes.
The driver and passenger front airbagsystem consists of:
•Driver and passenger airbag modules.
· Crash sensors and monitoringsystem with readiness indicator.See Crash Sensors and AirbagIndicator (page 40).
Passenger Airbag On and OffSwitch (If Equipped)
WARNING: Your vehicle may havean airbag deactivation switch. Beforedriving, always look at the switch tomake sure it is in the appropriateposition. Failure to put the switch in theproper position can increase the risk ofserious injury or death in a crash.
Note:The passenger airbag on and offswitch may be on vehicles with no rearseats.
Switching the Passenger Airbag Off
WARNING: If the light does notilluminate when the passenger airbagswitch is off and you switch the ignitionon, have the passenger airbag switchserviced immediately by a qualifiedtechnician.
WARNING: To avoid switching onthe airbag, always remove the ignitionkey with the switch in the off position.
WARNING: NEVER use a rearwardfacing child restraint on a seat protectedby an ACTIVE AIRBAG in front of it,DEATH or SERIOUS INJURY to the CHILDcan occur.
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The restraints control module alsomonitors the readiness of the above safetydevices plus the crash sensors. Thereadiness of the safety system is indicatedby a warning indicator light in theinstrument cluster or by a backup tone ifthe warning light is not working. SeeInstrument Cluster (page 58). Routinemaintenance of the airbag is not required.
A difficulty with the system is indicated byone or more of the following:
The readiness light will notilluminate immediately after youswitch the ignition on.
•The readiness light either flashes orstays lit.
•You hear a series of five tones. Thetone pattern repeats periodically untilthe problem, the light or both arerepaired.
If any of these things happen, evenintermittently, have the supplementalrestraint system serviced at an authorizeddealer immediately. Unless serviced, thesystem may not function properly in theevent of a crash.
The seatbelt pretensioners and the airbagsupplemental restraint system aredesigned to activate when the vehiclesustains frontal deceleration sufficient tocause the restraints control module todeploy a safety device.
The fact that the seatbelt pretensionersor airbags did not activate in a crash doesnot mean that something is wrong with thesystem. Rather, it means the restraintscontrol module determined the accidentconditions (such as crash severity, beltusage) were not appropriate to activatethese safety devices.
•The design of the front airbags is toactivate only in frontal and near-frontalcrashes (not rollovers, side impacts orrear impacts) unless the crash causessufficient frontal deceleration.
•The design of the seatbeltpretensioners is to activate in frontalor near-frontal crashes and deploy inrollovers.
AIRBAG DISPOSAL
Contact your authorized dealer as soon aspossible. Airbags must be disposed of byqualified personnel.
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Engine Oil Pressure Gauge
Indicates engine oil pressure. At normaloperating temperature, the level indicatoris in the normal range. If the pressure gaugefalls below the normal range, stop yourvehicle, switch off the engine and checkthe engine oil level. Add oil if needed. If theoil level is correct, have your vehiclechecked by an authorized dealer.
Engine Coolant TemperatureGauge
WARNING: Do not remove thecoolant reservoir cap when the engine ison or the cooling system is hot. Wait 10minutes for the cooling system to cooldown. Cover the coolant reservoir capwith a thick cloth to prevent thepossibility of scalding and slowly removethe cap. Failure to follow this instructioncould result in personal injury.
Indicates engine coolant temperature. Atnormal operating temperature, the levelindicator is in the normal range. If theengine coolant temperature exceeds thenormal range, stop your vehicle as soon aspossible, switch off the engine and let theengine cool.
Fuel Gauge
The fuel gauge indicates about how muchfuel is in the fuel tank.
The arrow adjacent to the fuel pumpsymbol indicates on which side of yourvehicle the fuel filler door is located.
Note:The fuel gauge may vary slightlywhen your vehicle is moving or on a slope.
Low Fuel Reminder
A low fuel level reminder displays andsounds when the distance to emptyreaches 50 mi (80 km),25 mi (40 km),10 mi (20 km) and 0 mi (0 km) for allvehicle keys.
Note:The low fuel reminder can appear atdifferent fuel gauge positions depending onfuel economy conditions. This variation isnormal.
Distance to Empty
Indicates the approximate distance yourvehicle can travel on the fuel remaining inthe tank. Changes in driving pattern cancause the value to not only decrease butalso increase or stay constant for periodsof time.
Transmission Fluid TemperatureGauge
Indicates transmission fluid temperature.At normal operating temperature, the levelindicator is in the normal range. If thetransmission fluid temperature exceedsthe normal range, stop your vehicle as soonas possible and verify the airflow is notrestricted by snow or debris blockingairflow through the grille.
Special operating conditions such assnowplowing, towing, or off-road use maycause higher than normal operatingtemperatures. See Special OperatingConditions Scheduled Maintenance(page 255).
To lower the transmission temperatureinto the normal range, alter the severity ofyour driving conditions. Operating thetransmission for extended periods with thegauge in the higher than normal area maycause internal transmission damage. If thegauge continues to show hightemperatures, see an authorized dealer.
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2024 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202210, First-PrintingInstrument Cluster